Absolutely the best agent ever! And im pretty sure that any future agents have no chance either! Very good at explaining everything in detail. Her communication skills are at a 100. Kristin definitely 100% for sure deserves to be in management!

Kristin is knowledgeable, accommodating, and diligent. She is kind and made me feel that my need for car insurance matters. She followed up on calls and inquiries. Excellent representative.

Kristin Hazelwood was very helpful in getting a change made on my auto policy that definitely needed changing to get me back on the road again. We had a great personal discussion as well. Shes very customer friendly and told me about another place near her called Primland Resorts which I am also hoping to one day visit and meet her son. 🤗 She turned my chore into a most pleasant experience.

I am very pleased with Ms Kristin. I have asked her to help on my insurance needs n was very diligent n getting things to me and answers to my questions . Has a very sweet n vivacious personality n would recommend her n her insurances to anyone!!!:)Thank you Ms Kristin

Kristen Hazelwood was fantastic. Although, I had a lot of commotion going on in the background she still was cooperative. She didn’t get upset or try to rush me. She made laugh and was very patient. She found my information in a timely fashion. I loved her customer service!!!!!!!

She was great very polite and very patient and helped me with everything I needed! You’ll need more people working for you like her!

Great prices and. Great coustmer service and can talk to a. Real person

Kristin Hazelwood is the perfect agent. She understands your needs. Super helpful. Thanks

She was a very professional and understanding as to what insurance I needed.

Having issues with my policy and Im from Tennessee my local agents apparently couldnt figure out and get to the bottom of the issue I was having so I called this one in particular and spoke to Chris who took the time even though it took a little while to finally get to the bottom of it she was wonderful

Kristin was very helpful and a pleasure to talk to and I would recommend calling her and getting a quote

Great customer service and took the time to explain policies to me when I asked about them thank you Ta’Shaun Lea and the rest of the direct auto family

☺️. Tell em Francis Peart sent ya for great rates and service

Tashaun Lea did an amazing job!! He went above and beyond today....

Tashaun Lea, Went above and beyond and helping me resolve my issues with my policy . He explained to me every step of the way . also went out of his way to reach out to customer support about my issue on my behalf after i explained to him the issue was reoccurring . He was vey professional, and had outstanding customer support skills

Amazing service and customer support!!

Love love love my ins.

Regular people who drive cars every day... they try to help you save a little bit of money. That means a lot.