Ty is the best thing that’s ever happened to your company…. I will never go anywhere else.This place is so reasonably priced and the workers are extremely efficient and friendly…. Ty has been so accommodating and helpful, I truly appreciate it!! Place is great.
Service was quick and friendly!! I would recommend to anyone.
I called for a quote on 2 phones the man was very professional got my quotes very reasonable 1 quote ended up being a solution I could do myself .
Garrick was amazing. He fixed my screen in less than 30 minutes and was super friendly. I’ll definitely be going back if any of my devices need repairing again!
I have used this company for many years. They have provided me too knotch service. Using great quality parts to repair devices with no problem. I understand things happen how electronics go. They do their best to provide great service to the customer. Garret who attended me for my last 2 fixes was superb. He was polite and courteous. Great customer service skills and hard worker. He was always doing something when I got there. Great job. I will be using them again!!!!!! Thanks Garret again!!!!
Great experience. Many trips there with my family... never disappointed!
A lot faster than the time they had told me. Everything good and working. professional and polite. Worth it
Had a small issue with my original repair, but the manager was more than willing to get involved and take care of me. It was easy to tell he cares about his business and the people that use his services. Thank you so much!
Weve been using them for years for phones and iPads - regarding battery replacement (for poor battery life) and cracked screens. The work performed is professional, repairs are priced very fairly and quick turn around times have been the norm (plan to do a little shopping as you wait). Highly recommended from our experience!
Been coming here for years. They are always fast and affordable
Good quality parts and fast reliable service!
This place is great! They had my screen replaced in under an hour, were super friendly, and very affordable.
Fixed my sons tablet perfectly.
I loved this place. They fixed my iPhone 8 screen and also charged it in 45 mins and a screen protector for such a good price!!! & my phone was also so quiet when on the phone with someone now it’s much better I can actually hear someone on the other side. I’m pretty sure he cleaned the front speaker! And didn’t even charge when that was such a big thing for me! Such a good place would definitely recommend!!!
Man these dudes do it all, iphone repair, ipad repair, xbox and playstation repair, computer repair. everything I asked them if they were able to fix they did when I had my doubts. the craziest thing was the playstation hdmi port i needed done. customer for life fr..
These guys are absolutely awesome. very friendly and talk to you like a person and can educate. had him fix my iphone x screen; my wifes iphone xr screen, and my kids ipad mini screen. all came out flawless and gave me a nice discount. i can only comment on their screen repair, but im bringing my playstation 4 for an hdmi repair. i saw what was involved with that, so i think this will put them through a real test.
Have used them a few times to replace cracked cell phone screens. Reasonably priced, very professional and quick to respond to emails or inquiries
My toddler smashed my iPad screen and I called the tech center and they were quick to answer and very helpful! They were also the least expensive option. The tech was clear on the time frame and what exactly they would do to fix it. They were quick and my iPad is good as new!
The battery and rear camera were really bad on my phone, Got it fixed in such a short amount of times. Great service !! Couldn’t be more stoked.
Replaced the battery in my dinosaur of an iphone 7, and the screen on my brand new samsung galaxy s20. will be back to have them fix my kids nintendo switch and the cheap hdmi port on my playstation 4. they were really fast took about a half hour and gave a decent warranty compared to the other shops i called. will be back
We have used Tech Centers services a few times. My husband and I have referred them to other members of our family. They are always professional and very fair with their pricing.
Use them a few times to replace a cracked iPad screen and it was done the next day !! Very nice people working there and fast service for a good price !!
My wife has brought her phone to The Tech Center numerous occasions and each time Garrick has resurrected it. She calls him the phone whisperer! Hes always informative, timely, and you dont feel like youre being sold unnecessary goods or services.
Great service! Got Apple watch and iPhone repaired. Not many shops offer assurance that if they can’t fix it, they won’t charge it. The Apple store wasn’t sure if the battery replacement would work neither were they. But they took the watch for repairing saying if the battery replacement didn’t work, they won’t charge. The person who works here is a true gentleman. He gave us time and confidence instead of rushing even though there were a couple of people waiting behind us.
This guy, his name is Tyler. What an amazing service I got today. Me and my cousins had a long day with a cracked phone and strict parents. And he helped me out big time and I greatly appreciate the service. Wonderful guy and was so generous. We can’t ever thank him more for how great he served us and helped us. Give him a ease WE CAN FIX THAT!😁
Took deposit to replace iphone glass. Had no tech available to do work. Months Later I finally traded in phone.
My iPhone 6 needed a new battery (dead phone) and Kyle put a new one in and it works like new! Only took 10 minutes. Easy and painless.
This place is great, good prices and the staff helped with everything I needed. I would highly recommend to everyone.
I have been to The Tech Center twice because their staff is excellent, and every time they fix my phone perfectly. I am 100% comfortable leaving my phone here to fix. If you crack your phone, go here! You will not be disappointed. Their prices are affordable and if I crack my phone screen in the future, this is the only location I would go to.
Place was great! Fast and friendly service. My iPhone 6s screen never looked better. Thank you guys for all the amazing work
My iPhone 6 needed a new battery and screen. They completed it all in about 45 mins. Really helpful technicians and everything continues to work as promised! (Its been about a month)I bought one of the $20 covers they offer, which is sturdy but I didnt realize wasnt waterproof - I wouldnt have made that purchase had i have known, but that was my mistake not theirs.Very good price for the work and very positive experience.
Visited The Tech Center once again yesterday. I usually go for cracked iPhone screens but this time was for an inflated iPhone battery. The guys working were polite, friendly and helpful as always. They fixed the problem in under 30 minutes and didnt charge me an arm and a leg like some other places wouldve. I am always happy with their service and I wouldnt go anywhere else
I needed to get my iPhone fixed quick because I had an upgrade available. Garrick was great. He was able to repair my screen and get it working again. Gave great customer customer service and he definitely knows what he’s doing. The price was reasonable. I highly recommend this place to anyone in need of phone repairs. Great job Garrick!
Came in with a really bad cracked phone, right away I got greeted with great customer service by Garrick! Not only was he fast, but his prices were negotiable as well! Super pleased by his work, you can most definitely tell he has great knowledge and has a passion for this! Totally recommending this place to all my friends and family! 5 starts for the tech center and another 5 for Garrick!
I told them my laptop was on the fritz, they quoted me a fair price, I just have to bring it over. My hubby and I have been customers for a few years now. They are reasonable and knowledgeable. Give them a try! And they back up their work and word!
I was having a very difficult evening. I went to the Tech center with a very common as she that many people face. Tyler was absolutely amazin . personable, and helpful. He knew exactly what he was doing. I will refer to many friends family and colleagues!
This place is fantastic with friendly staff and great pricing! I recently went to get my laptop’s screen fixed. They had to order the part online with express shipping and it took about 3 days. However, the wait was worth it and reasonable considering the repair I was asking for. My replacement screen has been working great since then.
Was in town on a business trip when my phone got dropped getting out of my rental into a puddle. My phone still worked but the screen for some reason was no longer responding to my finger. This guys were able to crack it open and dry out all the water. Unfortunately the screen was to jacked up from the water and needed to be replaced. Was in and out in under an hour while I grabbed some grub at B dubs!
Talk about a life saver. I was in town, dropped my phone. A quick search lead me to a slue of places, including the tech center.From the first interaction I know it was the right choice. The rep who answered the phone was polite, knowledgeable & offered fair pricing for my repair.My phone was a good as new in no time at all! A++. I’d trust them again in a second!
Kyle and the whole staff are great, very informative individuals. Ask them a question they will give you the answer even if it isn’t going to make them money. They pride themselves on there customer service and it shows with all of the happy customers that I’ve also recommended to them. I’ve been going to them since the iPhone 4. Not only can they customize but they offer protection. It makes me feel good knowing I get Quality Products put into my broken device especially with the price of the phones on the rise. Keep up the good work
Besides fixing a screen and another time fixing the sensor on a iPhone 7sThe courtesy and professionaism of Garrick was beyond incredible!He was able to identify and fix the problem immediately.In addition to excellent customer service, Tech Centers prices are very reasonable.Im telling my friends to check out the Tech Center in the Liberty Tree Mall in Danvers.Their service is impeccable.
Garret was great. Repaired my iPhone 7 microphone in 20 minutes. Now I can use Siri again!
Great spot. Great staff. Turned out I just needed to clean out my battery port not replace it! Didnt charge me, definitely coming back.
Great customer service! Staff was so friendly and helpful. My tablet was fixed quickly and to perfection. Ill be returning, plus they made some changes it seems to the store front and it looks 10 times better then before. Very professional. Apparently new ownership has done this place some good!
Accidentally dropped my phone in the mall parking lot and smashed the screen. Walked into the mall and asked my cell carrier what to do and got no help (just told me too bad and to buy a new one) hit the food court and asked these guys for some help and they did just that! Very nice and honest. It took a few days for the parts to be shipped, but once I got my phone back it looked even better than BEFORE I dropped it. I would definitely recommend this place for the best service at the lowest price!
At first, I was skeptical about going to to another tech repair center in the mall. But this is NO ORDINARY tech center. They will fix everything, including my 2009 macbook which I doubted they would be able to fix, but they fixed it perfectly, it is up and running far better than I had expected. Everyone at the tech center is very nice and they have a great customer service. Their prices arent outrageous like other tech centers and they provide quick, affordable, and great services. GO TO THE TECH CENTER if you have any electronics to fix.
This is the second time I’ve been to you guys and I have to say awesome work, reliable trustworthy and professional. The first time I came by Apple wanted to charge $200 for a new screen and battery. When I came to you guys you diagnosed the problem found out it wasn’t either and charged me $80. Just got a new screen through you guys and it was done in 45 min while I was shopping great work keep at it I’ll be back again if I need to.
This place was great! It is a little far from where I live but I dont mind driving out of my way for quality work & customer service like this.
“My names Minister George Buonopane, andI visited the tech center Thursday’s 04/28/2019.I didn’t have much money and I didn’t know if they would help me fix my cracked phone, because of this reason. Well to my surprise not only did they fix my phone for a discounted price. They treated with respect, understand and love.The “The Tech Center” put me as a human being above the almighty dollar and helped me at a very challenging. I can’t tell you how appreciative I am for their professionalism, understanding and help; and on top of all that my phone is as good as new!The Tech Center, truly truly helped me and for that I’m forever grateful.If this problem every comes about again, which I’m sure it will. Without a question of a doubt “The Tech Center will have my business!!!!Thank you so, so, so MUCH“The Tech Center”You’ll always have my business!God bless and peace be with all of you.Minister,George Buonopane
This is my second time back getting my iphone 7 repaired. Their prices are more than fair (way below Apple), and everything is fixed in a timely manor. Before you go and waste you time/ energy/ money at Apple go see Garrick and his team (and even though you hope it doesn’t happen again) you will go back every time you have an issue with your device!! So professional with fantastic, friendly service and great insight into how to fix the problem- best of the best!
Tyler is a remarkable young man who helped me right away and instantly knew how to fix my phone. Incredibly knowledgeable, efficient and friendly. Thank you,Tyler!!
Fixed my phone quickly and provided great service. Would recommend to anyone looking for affordable phone repairs. Apple would have charged me an arm and a leg!
Fast, easy and economical battery repair. I can’t say enough about these guys and absolutely will not hesitate to recommend them to family and friends. Thank you so much!
When I broke my IPhone I went to CPR in Saugus but I felt that the price they gave me was too high to fix my screen, so I decide to go get a quote from here to see my options. When I arrived I was helped by Kyle who after a few questions, I was able to tell he was very experienced. Not only did he do a great job he also did it for a lower price then the competition.
This place is the best! The guys who work here are so great and super helpful. I have had my iPhone screen replaced twice here (I’m the worst) and an iPad mini screen. There was something wrong with the replacement iPad screen they installed and without hesitation they ordered a new part and replaced it for me again free of charge. I go to the gym in the mall so it was super convenient to just pop over before or after a workout to have my gadgets worked on, and they were very good about being flexible (my schedule is all over the place.) Five stars all around!
Great, fast, cheap work, just wish they’d clean the screen when they were done. I’ve been here twice, once for my shattered screen and a battery replacement and these guys are wizards, they get the work done wicked fast and for a very little price. If I had went to Apple id be bankrupt right now. Thanks guys your awesome!
I went to The Tech Center to have my iPad screen repaired and for help with photo backups. The service was great and the job was done quickly! As a business owner it’s important to trust the people fixing your devices and handling your files, I had a great experience with them and will definitely be back!
Phenomenal service. Fixed my grandsons broken screen on his IPAD Mini at an incredible reasonable, affordable price. They were professional and knowledgeable. I Highly recommend The Tech Center.
In and out in 30 minutes! Tyler was very knowledgeable and explained as he worked. Would definitely use again and reccomend
WOW! all I can really say, these guys are super fast and very friendly. and they even gave a lifetime warranty which is very cool. highly recommend you check these guys out if your screen breaks. they even included a glass protector!
Amazing customer service - my phone was badly destroyed completely unusable, I had lost all of my photos which were so important to me, was going to give up but came across this place!! Got all my pictures back for the low!!!! Def recommend if you have any problems with your devices!!!! 🙏
Without a doubt, these group of gentleman know what they are doing over there. For someone who is new to smart phones, they were extremely patient with me regarding my first time dealing with a broken screen. I had dropped my Galaxy S8 a couple days ago, the screen had cracked and would not respond to my fingers any longer. When I called them they were very eager to help, although I was iffy due to how much it cost, they explained in great detail why the cost is what it is, still a little unsure, I decided to do my own research, just to gain a little more knowledge in whats involved. I called a few other cell phone places in the area and The Tech Center was by far the cheapest, and had the quickest turn around time. My cell phone provider was no help, and other repair shops within the area wanted to charge me almost $100 more then what I was quoted by The Tech Center. I give these friendly people a 5 star rating simply because they are the best in every possible way. Thank you!
I was at Metro, my phone has been hacked, its been confirmed & investigated! Metro has ordered me a new phone free of charge! I love my Metro!
Went there to get my iPhone 7 fixed. Garrick and Kyle were incredible and gave me a favorable price. Going to bring back my laptop for a tune up next week. Definitely would recommend them.
I brought my laptop there last week and they ordered a new part and came back this week and they fixed it. They do a good job at what they do. Have no probs now
Without question, these young men are not only extremely skilled at their job, but they go way beyond what is necessary to satisfy their customers. Recently I had a screen problem with my laptop which eventually turned into some other problems. This crew not only fixed my initial problem, but worked for MANY hours taking care of the other issues at no additional cost. I cannot recommend them more highly. Customer Service is so important and these guys have it in spades! Thank you Andy, Garrick & Kyle.
Gentlemen were polite, efficient and so helpful. My phone was done in a timely manner as well. Would definitely refer them and use them again over anyone else.
So sorry, I got you confused with another store. Address issues. Very helpful. Merry Christmas
The best guys, very helpful and sweet
The Tech Center in the Liberty Tree Mall in Danvers is a great place with talented and dedicated technicians who always give excellent and affordable service. They are capable of fixing a wide variety of portable electronics.
10/10 recommend this place. Tyler got the job done really quick and he was really friendly!
Received my phone back after 1h. Great job.
Do not EVER come to this store. I recently had my phone’s screen replaced only to have my phone returned to me damaged beyond repair. They practically stole one hundred dollars from me. I highly recommend taking your phone, and your money, somewhere else.
I was there today Feb 13th.drop off my galaxy s9 at little before 11 before they opened and picked it up as promised at 1 PM. They did a great job.they replaced the screen and they were cheaper then 9 of the stores I check by 80 dollars less.i would deffintly go back .screen feels great works flawlessly and smooth.they deserve 10 stars if they had it.awesome job keep up the good work.i also own my own business build my customers up with trust, I deffintly trust them 100%.A+++++
Tyler is amazing -- he definitely will receive any future business from me and my husband. Tyler had the battery reconnected and cover back in place in no time flat.
Took them less then 5 min to repair my phone after spending three trips plus hours on the site with sprint. Sprint told me the phone had been wet and needed to be replaced. Went to the Tech center afterwards. It was a loose antenna. I cancelled my new phone. I cancelled my sprint phone insurance at $240 over the duration of my phone lease. I will only be using this service in future.Ps the food court is nice. It would have been no problem to wait. But that wasnt necessary!
They did an impressive job on my iPhone plus! Passed through the foodcourt during holiday shopping and spotted these guys before I grabbed some food. They told me it would only take 20 minutes to swap out my cracked screen. I grabbed some pizza while I waited, before I was done they waved me over to let me know I was allset. Screen looks great as if it was never touched, saved me a big trip from heading over to Lynnfield to see Apple. Saved me a chunk of change to.
My headphones prong broke off in my phone and these guys fixed it in no time flat. Best around as far as Im concerned.
My name is F Moses, I visited Tech Center today in Danvers Mass to fix my iPhone and iPad screen where I met Tyle who helped me . Thank you Tyle for the good job and great customer service. It was not only great customer service he was fast and the price was also great.I will definitely be back and let other people know about your great service at the Tech Center.Thanks again Tyle...F Moses
I got my screen fixed for $100 but my phone kept freezing, and wasnt working the same anymore. And just after 20 minutes of getting it repaired, it broke. They told me that they could not do anthing to solve this issue, and that it wasnt their responsability. I would not reccomend this place, terrible service!
I Love the tech center ! The staff is knowledgeable and friendly and it’s always quick!! If you need to fix a cracked screen or camera screen on an iPhone or galaxy this is where you need to go ! Cheapest fastest place around the north shore !
They fixed my iPhone 8 Plus today. Customer service was great. They also installed a free tempered glass screen protector on my phone. I noticed they also do microsoldering. I will tell my friend to bring her broken charging port Samsung Galaxy S7 here to have them fixed it. Thank you very much.
Good service
Straight pros as it says in their name....enough said lol.....
My son DESTROYED the screen on his iPad Mini. I went over to the Liberty Tree Mall to get it fixed. I had heard great things about The Tech Center. Not even a day later they had it fixed and it looks and works like brand new. Thank you so much Kyle and the guys over at The Tech Center! You guys gained a customer for life! Hopefully i dont have to see you too soon though haha!
Came by to fix my iPhone 6+ and it came out looking brand new! very impressed with these guys!
Extremely happy with the service, price $$ and quick repair time.Very, very convenient and professional.My Google Pixel was a goner till these guys replaced the screen.Will recommend every chance i get to friends and family.Good Job fellas!!!
The screen of my samsung s8+ had been broken while i was in town they managed to repair and change the screen fast. Thanks
What outstanding service Weston and Kyle displayed to me at The Tech Center in Danvers, Mass. They turned a unfortunate accident that my son had with his dell computer into a pleasant outcome... My son had purchase the dell computer 2 months prior to the accident and we thought that the computer was destroyed, but after talking with Weston, not only did the computer get fixed...it looks like my son just bought it. Weston and Kyle get ready for some business cause i will be recommending you guys to every and anyone that has a electronic device that needs fixing. You guys are the best. Barbara Bryson, Lynn, Mass.
Got my Galaxy S7 charging port repaired here. They did the great job. I’ll come back here again.
Repaired the cracked back on my phone quickly and at a very reasonable price. Highly recommend.
This weekend I brought my broken iphone 6 to the apple store, they told me I would have to wait days to get it fixed. Who can go without their phone for that long? A friend of mine recommended this place. I didnt even know people could fix these things. I saw Gary (i think that was his name), and he had my phone working again in less than a half hour, cheaper than what apple told me too!
Would never recommend this place. I went for an iPad screen repair, got it back and it won’t even charge now. I brought the iPad back to them and they pretty much said I got the tailight warranty. They became rude and unprofessional. I Brought it to apple and they said “never go to that place. We have had more people come to us with problems from them and once they touch it, we can’t touch it” lesson learned. $350 lesson
Quick! Fixed the cracked screen in my phone in a half hour. Great customer service
So after trying 3 different repair shops in the area, I finally found the one. The Tech Center at the Liberty tree mall is by no means your typical mall kiosk phone repair. These guys really know their stuff and have been in the game a long time. Anyways, I had been dealing with a nagging issue on my iPhone 6 plus. Basically, out of nowhere it began to stop sensing and responding to touch on the screen. This problem would come and go and eventually it got worse to where I couldnt even use the phone...First, had a tech guy in Salem look at it. He tried some new screens to no success. He told me it looks like a motherboard issue and not fixable. So I decided to get a second opinion. I found another repair shop in peabody who told me essentially the same thing. I then did some research and found out this was a major manufacturing flaw and common problem among the 6 plus known as the iPhone touch disease. Thru the power of google I located another tech in Boston who said he could fix the motherboard problem. Dropped my phone off with the guy picked it up a few hours later, and to my surprise it worked...but not for long. Within a day it started again. ahhh! At this point I was ready to throw the phone away, instead took out my sim and stuck it away in a dresser drawer.Fast forward a few weeks, the 6 plus was sitting collecting dust. One day I had a conversation with a friend who also had the same flaw with their 6 plus but had it successfully and permanently fixed at a place in Danvers called the Tech Center, So I decided to give it one last shot and boy was I happy I did. The guys over at the Tech Center were honest, straightforward and fair. They told me exactly what was involved (replacing the touch ic), what to expect as time frame and price and the warranty- what could be done if the problem came back. Well, they delivered! The process did take a few days as they needed to order a replacement part, but it did indeed get fixed. Ive been using it weeks now and no issues whatsoever. I cant say enough about the tech center, truly amazing work guys!So, dont always believe a tech guy who says that something cant be fixed...most cases it just means they cant fix it, but somebody can and that somebody is the tech center. Some ending advice to people: skip the guy in Salem, dont waste time in peabody, forget Boston. Go straight to the Tech Center in Danvers.Thank you
Dropped my Note 8 and back glass cracked, called them and they didnt have part in stock but ordered while i was on the phone, got it installed a few days after with no issues, great quality work and fast as well.
Great service. I initially visited The Tech Center to get the USB port replaced on my phone. When they returned my phone about an hour later, they said there were still problems with the battery/charging, so they had ordered a new battery for me, free of charge. When I returned a week or so later to pick up the battery, the issues on my phone had escalated to the point where it would no longer turn on. They checked it out, and found there was a short circuit and/or issues with the motherboard, and told me it would be cheaper to just get a new phone than repair. They refunded my money for the initial USB port replacement, which I thought was above and beyond, since they did perform the repair, but it would have been wasted money for me since the phone was unusable a week later. Highly recommend.
Terrible customer service. I had planned to come into this location today to express that my screenshot had not been working since I got my phone screen fixed at this location. Prior to leaving this morning I dropped my phone in the bathroom and both the tempered glass and phone screen scattered immensely ( my phone screen is actually more scattered underneath the tempered glass then the tempered glass itself. (Which makes me question whether the tempered glass was applied correctly by them to begin with)I arrived at the store and began to explain to the individual on the clock that I have been having issues with my screenshot capabilities since my screen was replaced. I also explained that I tried to bypass physically holding the home & lock screen, by using an assistive button but that also did not work. The individual at the counter told me b/c my screen is broken that could result in the touch not working correctly. I tried to explain to him that I had been trying to use assistive button prior to the screen being broken because the broken screen just occurred this morning (I even tried to emphasize my point when he unsuccessfully could not move the location of the assistive button b/c it was located in the area of the screen with the most cracks. I explained that I wouldn’t have moved my assistive button to the area of my phone where the cracks are and it can’t be utilized. That just doesn’t make sense. It’s evident the button was in the location BEFORE the screen cracked, thus I was trying to use the assistive touch prior to the cracked screen); however he just repeated that the cracked screen explanation despite my attempts to re-explain the assistive button was placed there before. I explained that my screen also had moments where I would press a link or page tab and it would not respond to my touch. He stated that all that is not likely the influence and he needed to change the screen to “examine” what’s going on and if it was related. I asked him if I have to pay for that screen to be replaced for him to look at the phone to “determine” if they are related. (Which didn’t make sense to me because if I pay for the screen to be replaced, & the damage to my phone was their responsibility, there’s nothing more to be done because the screen would have already been replaced and paid for by me.) The tech then told me, he did not fix it so he doesn’t know what was working or not, & he would have to examine it; that they would not give the phone back without working properly. He went on to say if they were examining the phone & something wasn’t working, they would stop there and try to fix it. (Which also to me proved that my screenshot was working prior to my screen being brought in originally to be fixed, although he made no effort to look up any notes on my phone condition or at my receipt) I explained to him that I know this is possible for other phone parts to be damaged b/c it has happened before, not to this work (which is my work phone) but my personal phone.. the screen was replaced & the indidvidual did not place the items back correctly (in that particular case, a small piece of metal holding the front camera together, which resulted in my front camera not working after a few days). I explained to him that I didn’t not want to pay for this screen b/c I already paid for the screen and tempered glass to be applied and both look horrible after one drop. He then proceeded to tell me tempered glass does not make your phone “invincible” & if it “suffers impact of course it’s going to break”. I asked him why my phone screen is more cracked than the tempered glass & inquired what the tempered glass was for ? To which he responded “to prevent scratches” I may not be a technician but I was told by the other technician that the tempered glass would shield the screen& break before the phone screen does.My screen looks horrible, my phone is damaged, & the counter representative was not helpful in the least & short w/ me. I will not be giving them anymore money to “fix” anything. I will be taking my business Elsewhere.
What a great group of guys! The two gentleman that assisted me today were extremely knowledgeable about an issue i was having with my phone. It wasnt your typical cracked screen, Ive tried numerous places in aiding me with my iphone se that wouldnt charge after a certain percent after I changed the battery myself. Turns out I broke a small component on the logic board near the battery, turns out they see this often to from other repair shops that replace batteries on the SE. They informed me they could repair it but had to send it to there other location due to not having the equipment onsite but it would only take a couple days. Im really shocked none of these other big name repair companies couldnt identify the problem. These guys maybe located in a foodcourt and appear rough around the edges, but the quality of service was knowledge for what they do is incredible. Thank you!