user
Rollo Limousine Services
8-10 Newbury St, Danvers, MA 01923, United States
Appearance
Rollo Limousine Services

Comments
Ao
Review №1

Awesome time with me and my friends. We went to the dance last year and had the Hummer and Escalade for my entire group. We loved Rollo limousine

Kr
Review №2

I can’t say enough about Rollo limo!! We used them as transport for a wedding we attended and the service was friendly, efficient, and they were so prompt and attentive! Highly recommend!

Ti
Review №3

Shouldve read another similar bad review on here before booking from this company. We had booked a Porsche limo for our ride home after the most awesome wedding party ever in Boston. To our surprise, driver showed up in a hummer, a hummer? really? This is 2019, not the 90s. We were not going to pay for something we did not receive. We called the company, asked them where are car was, was told its unavailable, why? how? We refused the 90s hummer they sent instead of the Porsche and asked them to cancel. 2 days later this shady company charged us for services not rendered. Filing a claim with my credit card company

Jo
Review №4

Excellent Service Very Professional Very Responsive with needs and wants .Always trying to accommodate and please there customers and clients

Am
Review №5

Rollo/ Expo limo is amazing,I used them for my wedding in March 2014. their limos are well taken care of. The staff are very friendly and go over and beyond for their customers. Will definitely use them again.

Al
Review №6

We booked Rollo (Expo) Limo for our wedding in Boston.Long story short, our driver was extremely unprofessional and rude during our wedding day. Ruined a moment between my wife and her father. Dropped F-bombs. Yelled at other drivers in road-rage. The list could go on. Even our photographer was uncomfortable. We paid several hundred dollars to have a polite, courteous, and professional driver. What we got was not a professional in any way.So we filed a complaint with the management. The first manager we talked to was extremely combative, defensive, and questioned my character and called me a liar. Needless to say his customer service skills were lacking. I tried very diligently to remain professional and calm on the phone with him and he would get so angry that he would literally yell at me over the phone.The second manager I talked to was much more professional, polite, apologetic, and sincere. However, he didnt follow through with his word. After much conversation, he agreed to refund a small portion of what we paid and to give us a gift-card/voucher for a free 3-hour package to use at a later date so they could prove how good their service is. After reminding him 3 times over the course of 3 months, he finally sent a $100 gift card which is not what we agreed on.Needless to say they didn’t provide the service that we paid for. And after many conversations with their management, it is clearly evident to me that their customer’s satisfaction is not their priority.

Ba
Review №7

Had Rollo do my daughters wedding - got the Jaguar. Great move, these people are the best.

Is
Review №8

Awesome limos! and Amazing service!

Information
21 Photos
8 Comments
4 Rating
  • Address:8-10 Newbury St, Danvers, MA 01923, United States
  • Site:http://rollolimo.com/
  • Phone:+1 781-279-2762
Categories
  • Airport shuttle service
  • Limousine service
Similar organizations