My contact David is always available and responds promptly. If I have a question he is right there to explain. The pick up and delivery of our cargo has always run smooth....even from the 1st time when David held my hand to help me run through the process. Now I confident and have process down to a science. Thanks to my great rep David.
From the very beginning David at FreightRun was the most helpful getting us through our logistical needs. No question went unanswered and was with us along the way. Thank you for high quality of service.
Freightrun is a great company to work with and will continue to do business with them as long as I am in business. Customer service is the best I have experienced in the 22 years in dealing with LTL freight companies. They get the job done!!! Great communication, responsive and get it done in a timely fashion. Will always find your the best price to fit your budget to the best of their ability. Special Thanks to Nicole Gonzalez!! Thank You!!
By far the best priced freight broker I have found. They beat everyones prices every time and are always professional. Frank is awesome.
I have been with Freight Run for over 2 years now and the service i had is just overwhelming, the customer service is outstanding, they actually treated me like a family i was amazed the way i was been served, great pricing and fast delivery. I was also confuse and happy as they called and emailed me from time to time during my shipment period. They make sure i am satisfied. One big shoutout to Cabil Madet for Helping and working with me like he knew me before 😂😂. On a serious note haven’t had that type of a treatment from previous companies i have used. Thanks again Team freight Run. I am grateful for everything.
The gave us a quote and picked up our products from the warehouse. They then kept the product hostage and asked for more money that we all initially agreed too (triple the amount). We had no choice to pay and they delivered a week late.
I used these guys and will NEVER use them again. They never provided the shipper my number to confirm delivery so the shipment sat for days as I paid my crew for 5 days waiting on tile we needed. Every time I called they said it will be delivered that day but never did. Do not use!!The story continues as the shipment go even more delayed and they wanted 2x more money as they weight was wrong. Their carrier picked up the shipment and after it it hit their warehouse they demanded more money. Shouldn’t they NOT pick it up in the first place if the weight was the issue? After I left the review then Managment started calling me. I finally got the product over a week late and here comes the cherry on top 1/3 of the product was damaged.
I had my first experience freight shipping an item, and both David and Cabil were extremely helpful. I was pleasantly surprised by how great the service was. I accessed the website 4 times and received helpful replies within a minute each time, from 10 AM till 8 PM.Thanks
Excellent service and great communication. Really great experience on our shipment. The automated updates via email and text are a definite plus. Highly recommend.
Professional team, who get the job done. Responsive and catering to your shipping needs.
Some of the BEST customer service I have ever received. Nicole was incredibly helpful, knowledgeable, and patient. This was my first time to ship an over-over-sized item and Nicole made it easy.
Early this month I needed to move a car from Pennsylvania to Louisiana and found FreightRun. They helped me navigate through the booking info and promptly the booking was done (for a few dollars less than competitors)Six days later, the car arrived and was well cared for. The driver did a great job !!I recommend FreightRun
I highly recommend Freight Run. We had some highly specific needs that they recognized when we entered a freight quote. They called us to offer a better private courier service at a better price, and booked immediately. they hustle and will get you a good rate!
Had to return an excavator bucket to the dealer 400 miles away. This folks were fast, efficient and economical. Would happily book with them again 👍.
Eric was very helpful and patient from when he answered the phone until he hung up. Talked me through the signing up and booking process. With out a doubt when I have something else to ship I will contact FreightRun and hopefully receive the same service again.
Our non-profit organization ended up with a lot more donations at a recent trade than we expected and need a shipping solution within 24 hours. Frank at Freight Run went into action and found us a driver with a van who was available. The entire experience was excellent and we highly recommend Freight Run.
Freight Run is the most professional, knowledgeable and courteous company I’ve dealt with. Rates are reasonable and service is A-1. Definitely on my recommend list.
Cabil is your guy to move loads. I have been in the business for 40 years and the experience I have hand with Cabil is excellent. I will be back for more loads for sure. He treats me like I would treat any of my customers.Keep it up Cabil you will do well in this business.
We have been using Freight Run for several years. We have come to learn that we can rely on them to always go the extra step to get us the best rate. But, also important is their customer service. If we have a problem with a shipment - one of the team has always jumped in & handled it for us. We appreciate Cabil, Frank, David & Raquel.
We were very pleased with the last shipment, not only was freight Run able to find a company to quickly pickup my freight load from Nebraska to Idaho in just 24 hours deliver it in the next 3 days, but also very happy about the condition everything arrived in. Thank you Freight Run.ManagerThe Yard sale Place
Eric Gonzalez is an awesome representative!!! Great dealing with him and he was so helpful. HIGHLY RECOMMEND!!!!!
I want to say that Frank was very professional.he also has great patience.having him as an employee you can’t go wrong.so give him a raise.Thanks again Frank👌🏾
Freight run is great! Frank is always willing to go the extra mile to meet my transportation needs. He works hard to get best pricing and has always come through. If there is ever an issue with a truck, he always seems to solve any issues. My experience in working with them for the past 2 years has been nothing but excellent service!
Cabil did a wonderful job for us. He worked tirelessly to find us a truck on short notice on a Friday afternoon for a weekend pick up and haul.Cabil kept us posted throughout the weekend and early on Monday morning which helped us communicate with our customer effectively. The load made it to its destination on time and without damage.Cabil is a prime example of what customer service is about! Kudos to him and his team!
Frank Louissaint is an amazing rep. He always finds a company for me to move my products for a reasonable price. Always answers my calls.
Freight Run has gone the extra mile for me. I read an article of theirs on the web about disputing Freight claims. At the end of the article it mentioned If you need help or more guidance contact us or post a question/comment below. I really didnt expect a response but I was in such a bind with a Freight overcharge I decided to send them an email and ask for help. They were AMAZING!!!! Thank you so much for all the help. Great Company!!
We dont require courier services beyond FedEx Ground or UPS very often, however; when we needed to ship a 65 display back to the manufacturer, we got little information and the prices quoted ranged from just below to more than double the cost of the display itself. We came across FreightRun in a Google search and within fifteen minutes on the phone, we had an account set up and the most reasonable quote yet...and then the agent went above and beyond by lowering the quote even more and in the end, it cost us about 250 to ship from South Florida to California.My company is in agreement that we will use FreightRun for all our large parcel shipments in the future. Highly recommended for small/independent businesses.
Saved a fortune on my cross country move with them - Easy Self Storage of Plattsburgh, NY recommended them and wow! I saved at least $5k!
Really enjoyed doing business with them - note you should look at the Carrier Reviews which are super helpful and it is best to book a highly recommended carrier, Freight Run gives you all kinds of LTL common carrier options but also you can ask for a direct truck if you email them or call. Anyway, I got great service at a great price
One thing i dont understand from these brokers is why do they tell you a price and tell you they already have a carrier ready to pick up your shipmentand they start looking for a carrier after you pay them. 3 days after tell you they could not get a carrier.
FreightRun is straight forward and honest. They simply state your options and recommend an action at a good price. They follow through, saving us time and money.
Dedicated to service, easy to work with decent pricing
Excellent customer service. Cabil Minot has helped me on several occasionsin the past. I was having trouble, so I called him after hours on his cell phone. He worked with me to process the paperwork on 2 shipments. He is courteous and patient. I new he was probably late for dinner. He said he didnt care, he would help me, and it all went well.after hours Thanks Cabil !! Regards John Barrett
Freight Run is a Phenomenal Company!!! Cabil Madet - Freight Specialist Manager. that handled my job is world class!!! I will recommend both Freight Run and Cabil Madet to anyone that needs freight services!
These guys went above and beyond to make sure I got what I needed even in a really tough scenario I would recommend them to anybody also pricing was great customer service was fantastic responsive and reached out to make sure everything was good at every step through my tough delivery thank you.
Frank was great to deal with he worked with me to find the best carrier for my shipment at a good price. I will use them on my next shipment.
This is an amazing company that provides a great service at amazing rates. FreightRun works hard to find the best rates for your LTL shipping needs. Highly Recommended if youre are looking to save $$$$$$$
Great customer service, low rates, fast shipping. Thanks!
Handled my international shipment of multiple Amazon purchases perfectly!
Excellwnt service for an excellent price plus they honest about the risks of shipping which the others do not tell you about.
Made it easy to ship my things.
Handled several LTL shipments very responsibly and will be shipping with them again.
Worst company of all, They lie to you, they steal you, beware of them
Excellent service, very satisfied, with the prices, they always inform us where our delivery is and they arrive in excellent conditions and at the indicated time.