Very much needed update has been done. So much better than before. Its even kid friendly. And has a relaxing area for adults. Many more washers and dryers. Friendly staff, clean store, and stocked per all your needs. Plus they do your laundry for you as well if thats what you want done. Keep up the great work. Thank you for a much better place to do laundry.
Such a great place. Prompt, friendly service and the staff even take time to remember who you are.
At other laundromats I usually have an issue with the dryer not fully drying which is why I switched to Speed Queen Laundry because its dependable and doesnt have out of order washers everywhere you look. I believe there are four sizes of washers. And 3 dryer sizes. They also have tall tables for folding, sofa chairs, and lots of baskets on wheels.They do need to work on customer service, I watched a customer walk around for about 5-10 min trying to find an employee since there was no one at the desk. She was there to pick up her clothes. I notice people including myself in the past struggle to figure everything out on the first visit but the card system is easy enough and I understand that the staff can get busy with their laundry service and training other employees. Which is what I always see happening. I also believe people behave differently if there is staff around.
Very nice facility. Great customer service.
Ms. Jessica was absolutely awesome. I brought my best friend for the first time today. Jessica came to check on us and nake sure everything was ok. Our dryer didnt dry the first time through and with their one dry promise they restarted our dryers for us. Will always go here
The clerk did not go over the prices with me, so I ended up paying 101.00 to have 2 laundry bags of clothes washed and folded! I will NEVER go back! And the parking sucks. I only gave 2 stars because the facility was clean.
Excellent place. Lots of washers and dryers at a very reasonable price. Would recommend this place to everyone
I dont really enjoy going here anymore. None of the workers can speak English and it makes it very hard to communicate about the services provided there. Also need treated me like I was a thief or someone who didnt belong in that store. I didnt enjoy doing my laundry there feeling like I was being watched 4 bad behaviors all the time. Ill definitely be finding somewhere else to wash my clothes.
Is it very nice clean establishment. I would recommend speed Queen laundry any day of the week really enjoyed their service and what they offer.
Dont normally post reviews but have to do something. I know there alot of bugs here in ga but there are pest control companies everywhere. Saw two roaches, floors were dirty. Great staff tho. Nice lady works in Saturday mornings
Nice place. Why are they needing help? Give me a ring Ill help.
Ive used the laundry service a few times. I noticed I was missing comforters, asked staff several times to help locate or amend the issue. I also had dryer sheets stolen. Finally caught the owner, told him about notifying staff about missing items feeling like Ive been given the run around, when he came out to address a separate issue with a malfunctioning washer. I asked for laundry detergent because I had used the last of mine in the broken washer. He argued with me about the broken washer and hesitantly gave me enough detergent to finish the load. Seemed unconcerned about problems with theft and staff. The laundry service is overpriced a bit but when youre in a pinch good to have around. I think after the exchange with the owner I will find another laundry service. I think a change in staff would turn things around but as a customer of only 2 1/2 months Ive experienced too many issues to want to return at this point.
Plenty of space to get your laundry done must wear face mask which is understandable during these times.
The place is dirty. It was so packed that its hard to find parking let alone washers and dryers. This is the first time coming here and it will be my last. Its all about making money for them. You have to pay a dollar just to get a card to use everything. I work hard for my money just like anyone else..
Ive been here twice now ! Love em.... Very efficient setup Staff is amazing. Quick to help make sure your using the right machine for the amount of clothes. Saved me time and money moving to the bigger machines!
Super nice! Free wifi, and tv. Machines work really good.
So, my dog got sick and threw up all over my bed! I tried washing my bedding in my washing machine however not all of it came out. My machine just wasnt big enough for my queen size comforter. I decided to take it to the laundromat. This place was huge, very clean and everyone I encountered there were very friendly and helpful. Plus, I got free bonus $$ on every dollar I added to my card!You add $$ to a card through a machine on premises. Then use the card at the machines. You pull right up to the front of the place. It is easy in and out. I would recommend this place to anyone who finds themselves in need of a laundromat. Plus they are open 24/7!!!
For a Laundry Mat its very nice, convenient, clean, someone is always on staff, and it has an area seating for wifi if you need to study or do business etc. Its also very well lit. It is more expensive than others but it has a safer feel than most and thats important for me.
Nice clean laundry. @5+$ a load per washer though it better be nice!Wont use it again was in a pinch with a messed up washer. And with work looming ahead had to do what you have to do. You have to load money into a card to use machines. 🤷 To dry was only 1.50$
Best place ever to do laundry have workers there keeping clean and everything working good only takes one cycle to dry clothes
Good customer service a d very clean store.
Store wasnt clean at all, staff seemed to be overwhelmed and overworked and a lot of the machine were unavailable to use due to being broke. This location used to be my go to for doing laundry but Im not sure whats going on with it...
Came out with my laundry but couldnt get it down the ramp because this hispanic lady parked there I told a worker but they thought it was funny including worker on duty just because they are hispanic and I am white they are I dont care I can park where I want to
Clean facility and restrooms, great and helpful staff.Would definitely come back if we were from the area.
Best place to come they are clean and organized
Nice and usually fairly clean.
The laundry facilities are very clean and the machines are nice, but they have the timers set on the dryers too low and clothes dont get completely dry. Choosing a larger dryer does not help. They do have a policy to restart the machine if your clothes arent dry at their cost, but the employees make you feel like a crook when you do this. They record your name and card number. I will give them one more week to add time to their dryers then I will seek another place to get my laundry done. If they would just add 3 or 4 minutes, my 2 star could be a 5.
It used to be a bit cleaner, but still a good business.
Was a mess the floor was not and when I left still had not been swelp up ..i know they have cameras so I hope someone gets cheped out
Ive been going here for the past six years and for the most part its pretty nice place.
Place was clean and the attendant was courteous
I was really impressed with the cleanliness and comfort of the building and the price is outstanding. My only negative experience was that there was some kind of rainbow colored goo stuck to the back of one of the dryers and it dyed my sheets that were in there. Just be careful and check the machines before you load and you should be fine. Best place Ive found in Dalton!
I have been here twice. I went tonight. I wash my clothes and put them in the dryer. They have a sign that guarantee first dry. I put my clothes in the dryer and they wasnt dryed so I went and told one of the women and she came over and put a card in and dryed my clothes
We used this place before. But I am not impressed this go round. They charge you highway robbery. You cant sit down inside the store or use the folding tables. They are doing all this because they dont want to sanitize their equipment. In the time of need they should be helping their community. Last time we will ever step through their doors. Good luck!
Very clean establishment and the employees are very helpful
The place is always super clean . The washer are clean and work great. Dryer are super hot. I would love this place
Thats one place I like going to
Very clean place and good people to help you.
Great place
I got there a few mins before last wash because for some odd reason this location is closing at midnight and the attendant was hassling me about they closed at midnight. I went to sit in my car like we are supposed to and at 11:40 that same attendant came out to my car to tell me again that they closed at midnight. The location was a mess. Dryer sheets all over the floor, laundry detergent, and other debris. I have been frequenting this location for over three years and I will not come back. The closing early, attendants’ attitudes, and how nasty the location was has me going elsewhere. I will not be back and do not recommend this place to anyone.
Staff is very very helpful.1/23/21- update, when I was there again today it wasnt the best visit.
Always clean fast and efficient
Staff not helpful when i had a family emergency and needed to use a phpne
Absolutely awesome ! Always clean large washers and dryer makes for a quicker laundry trip. Especially usefull if you have kids!!!I want to try the dropoff..Itll be nice not having to fold ... Lol
Good place to go and do your laundry. comes with in-house entertainment, your choice of watching a tweaker pick his ears for 20 minutes or seeing crackhead Daniel beatbox for money
Always clean
Nice clean place...
Very nice 24x7 laundry service. Staff is also nice and helpful. Definitely recommend. Very Clean place and good price for wash. The reason I gave 4 stars, because machine doesn’t accept coins. You have to get a card(like gift card) from there and add your money into it. And use that card to run machines. You don’t get refund for remaining balance. But yeah, you can use that balance during your next wash/dry service.Satisfied with service.
Excellent to wash clothes, Washer machines fairly new, Dryers dry, Employees are nice they even have space for Handicap people.Overall Excellent...
Nice comfortable layout and its kept very clean.
I love this laundromat. The staff are always nice and helpful. Its always clean. Reasonably priced. Free Wi-Fi and devices to keep kids occupied. Its just a great environment. 🌟
This place is great!
CLEAN, bright and friendly staff. Super capacity machines and dryers. Washed dried, folded and out the door in less than two hours. Open 24 hours, comfy seating and lots of folding tables.
Best place in dalton other than home to do laundry...
I have been a customer ever since they have been open and this whole time they have came out and got my laundry out of my car for me and then whenever I was finished they were put it back in my car but now theyre saying its against policy but if I want to bring it in they will wash my laundry for me Im handicapped and having a hard time getting it in
The store in dalton georgia has never looked so nasty the washers havent been cleaned the floors are covered in trash the entrance was littered among so many other things wrong we have been doing laundry here for a year and its never looked like this ever. The staff was unhelpful and seemed like she didnt want to do her job I cant believe how down hill its gone we are going elsewhere after tonight we are so disappointed
Super clean easy to use machines and friendly service
Want go back to high . I had five washer it cost me 60.00 do my laundry.
We only go to dry now but love going there. My children enjoy the kids area while I watch them and read waiting on our cloths to dry.
Just left here, cleanest of any laundry mat I have ever been to. It is worth the drive from Chattanooga,Tn to go to this one. The clerk that was working was very helpful and was doing more then expected to keep the place clean . You have a great employee with you and I hope she stays.
My fiance our daughter and her mom were there just a little hit ago and some kids were left alone not ours running around no parents one kid slapped our daughter in the face the employee tried to tell the kids to settle down but they ran a muck all over the place slamming a laundry basket into my fiances knee. They need to enforce no children left alone in this place and ensure its fully safe for everyone. Im not happy with it management if you read this do something about it.... our daughter never deserved to be slapped and her drink taken then given back like nothing happened by these kids.Update my fiance noticed a bruise on her face from the kid who did it not sure who but possible considering filing a police report for the assault on her
When the attendants become more concerned with the how clean and well stocked the place is especially the rest rooms, I will think about amending this review. The machines need maintenance as I see puddles of water by a few machines. The ladies room needed toilet paper and the attendant was informed of this by three different ladies with no resolution. Clean laundry being dragged on the floor. These issues need to be addressed asap. I dont think this place and its employees are trying to live up to what the company is all about.
It is always really clean. And the staff is nice.
Great place
Clean and worth the price if you have to use a laundry mat. I now have our new kitchen up and running and a place for our washer and dryer.
VERY VERY IMPRESSED BY THIS ESTABLISHMENT. SUPER CLEAN. WELL PRICED MACHINES. VERY EFFICIENT EMPLOYEES. SEATING/TV FOR THE CHILDREN AS WELL AS ADULTS. WOULDNT MIND IT SO MUCH IF I HAD TO USE WEEKLY AS I DID WHEN I WAS GROWING UP! NICE ×4.
My first experience was great! Love that they have a place to keep kids occupied while the parents get laundry done without a fuss, and as well its a very roomy place and love that they have a place you can Just relax while your laundry is getting done! Absolutely fabulous!
I swear this is the nicest laundry Mat I have ever been to. It has new washers, Great dryers and free WiFi, along with mounted tablets for the kiddos. 24 hour service with clean floors and bathrooms. I highly recommend this place!
Nice and clean
This is the cleanest laundry facility I have seen in a long time. Its great. And its not extremely expensive.
Good laundry mat. Clean. The employees are always friendly and helpful. Some of the bigger machines stay broken all the time. Fix that and 5☆
Great service
This place is clean. And I love the fact it is open 24/7
I love how fast the dryers are
Idk BC I didnt visit this place
Rude employees and employees not keeping it clean and always in their phones and not helping customers
Did my laundry on Sunday morning at 10:00. Not crowded and the place was very clean. I love the big carts that can be taken out to your car to put large blankets in. The lady attendant was very helpful and friendly. Ill be back soon.
Always clean facility, employees are always curtious and ready to assist the customer.
Awesome laundry mat . They have this place sit up really nice and they have some one there 24/7 to help you if you need it and they have a little place for kids to sit and watch TV are play games .
Clean environment, and the TV and tablets were a great way to keep my kids busy
Excellent service
Very clean and lots of options and plenty of washers and dryers
This is probably the nicest Laundromat I have ever been in. They have so many washers and dryers that you do not have to wait at all. They have comfortable chairs, TV, Wifi, and tablets for kids to play on. The only thing I am not find of is that you have to load money onto a laundry card and pay that way but I do like that I dont have to remember to bring cash since I can load money using my debit card.
Cant get the money you didnt use off the card you HAVE TO purchase. Thats kinda a scam if you dont live here. Wont be back
Its a good place its clean
Mary & Rosa were such amazing help! I had never been here before until today and Mary showed me step by step on how to use the washers and dryers and load money onto the cards. I will definitely always use this laundry mat!!
Always clean. People are nice & helpful. Feel safe doing laundry late at night.👏
I worked here for 6 months. It is a very safe and clean place to do laundry. The staff is very helpful and friendly. I would really recommend everyone to give this place a shot.
The Speed Queen is by far the best 24/7 laundromat establishment I have been to. Regardless of the time I felt safe, there were plenty of seats to relax in & there is always a person there to assist you with anything you need.
Best place in town always open clean but sometimes can be busy
Easy and fast good washers and dryers
Love this place
Only 24 hour laundromat in Dalton and super clean and modern. Great staff and discounted rates after midnight!
6:00 Saturday May 11. My first time LeAnn.as very helpful with my card and use of the machines. Very clean for as busy as they are. Will be back.
I go here ever so often and I like coming here to do laundry very nice they have plenty of machines and they do have sitting areas and even an area for children :) but one thing is they could keep up with their bathrooms better but it is a good place to go to I will come back for sure
Very nice improvements since I was here last.THE place to do your laundry or large oversized loads.
Nice spot to do some laundry and meet people
A little crowded but I like going there
Friendly helpfull and comfortable sitting areas.