I worked with John on picking out the perfect diamond for my fiance. He was extremely helpful, and did a phenomenal job of educating me and her on what makes a great diamond. John was obviously very passionate about his work and made it very easy to trust him and talk to him. The pricing was very reasonable and he was not overly pushy when giving me options. I had a very positive experience and will be recommending him to my friends in the future.

John is fantastic! Not only is he knowledgeable about gems; he is passionate about them, as well. This makes him an absolute joy to work with. In addition to a beautiful gemstone, I left with something of even greater value: a friend. I highly recommend The Diamond Broker!

John was amazing to work with. From start to finish he was very helpful, knowledgable, and all around genuine. He never tried to pressure a sale and rather wanted to help us find the right diamond that we loved. He had several to choose from all in the range that we had asked for. I highly recommend going to him if you want a flawless product and a great experience!

John and Seymour are fantastic! I couldn’t be happier with my engagement ring purchase. The diamond they helped me select made my fiancé’s dreams come true. I worked at Robins Bros when I was in college and know jewelry better than most guys.. if you don’t at least call The Diamond Broker you made a mistake. I’m happy to say that my new friends are also my new jewelers.

We worked with John to find the perfect diamond for an engagement ring.He was very knowledgable, patient and kind while we looked at many diamonds. John did not pressure us to buy a diamond. It was so nice!We are thrilled with our purchase and recommend The Diamond Broker to all!

Since the early 90s we have had 2 generations and 4 family members who have purchased their weddding rings and other jewelry from the owner, Seymour at The Diamond Broker. We wouldnt buy our jewelry anywhere else! They truly have the best quality and the best prices you could possibily find. With honesty and integrity, their customer service is unparalleled and they always make you feel like family!

Seymour and his fiance Carolyn are the best. Period. End of discussion. My fiance and I did our engagement ring shopping together, and we shopped 6 or 7 different places. The Diamond Broker was the best experience hands down. We never once felt pressured to make a decision. There were no gimmics or tactics trying to get us to buy on the spot. They took their time to listen to what we wanted, and the were able to make exactly what we were looking for. Thanks to Seymour and Carolyn, my fiance has a ring that will make her happy the rest of her life. Thank you!!!

A trip to The Diamond Broker is a joy. Our family have been customers for decades. The diamonds are spectacular, workmanship flawless. I never leave without a new treasure. The owners are the best! I love working with them to come up with a great result. I just love shopping there!

Robert and the staff did great!! I walked in told him what I wanted and they had the ring I wanted. He showed me all the options for diamonds in my price range and we picked out the best one for the price. They were not pushy like they needed to make a sale, I really felt like he was there to help and not just sell another ring. Robert really cared about what i wanted and to get me the best ring for my price! Bottom line, use these guys!! I also needed it in a rush and he came through in 3 days!!

I looked for the perfect ring and I was having such a hard time finding it. When I met Seymour the stress melted away and he really worked hard and help me get what I wanted. This man is in the business to make you happy. I will refer all of my guy friends for their engagement rings along with any other jewelry needs to the Dimond Broker.

I felt confident booking an appt with Seymour based on the reviews here. I was looking to purchase a new wedding band and possibly a new diamond. Ended up having to wait for over 30 minutes due to him forgetting about my booking. Ended up looking at a few diamonds he had on hand, but since he forgot and was unprepared, we rescheduled. Hour drive for me! That time around he said a co-worker forgot to drop off some diamonds, so I ended up waiting for 30 minutes for them to be delivered. Seymour was pleasant and apologetic during both appts and thanked me for my patience. My disappointment came in when I contacted him after my second appointment to NICELY say that I had found a MUCH better deal on a diamond, but wanted to know if he was still interested in purchasing mine. He said yes, but still was trying to get me to buy from him as well (understandable). After contacting him a few more times (and him agreeing to still buy my diamond), he suddenly text that there was no longer an incentive for him. Waste of time. Between the unpreparedness, finding better deals, and back and forth on whether or not he wanted to purchase from me. I would go elsewhere!

I have done business with Seymour for nearly 10 years, and have always been completely satisfied with the service I have received. He is attentive and caring, and has a talent for assisting you in finding, even creating, the perfect jewelry for you. He will not disappoint you at all. The gemstones and jewelry available are always of consistently high quality. The personalized experience is very rewarding. I absolutely recommend The Diamond Broker!

My father purchased my moms engagement ring from The Diamond Broker Dallas 30 years I ago. I purchased an engagement ring about a month ago and I experienced the BEST customer service and hospitality. I got exactly what I was looking for, and at a great price. This is THE place to go to purchase diamonds in the Dallas area. I will be recommending everyone I know to the Diamond Broker of Dallas!

I bought my wifes engagement ring from Seymour, The Diamond Broker, 26 years ago and have been a customer ever since. Without a doubt, he provides the best service and best diamonds for the price. I had compared to retail jewelry chains and had even gone to the diamond wholesalers at the Dallas Market Center. None of them could come close to what Seymour provided. Fast forward...I took my son to Seymour just last week and he purchased an engagement ring for his girlfriend. He had browsed at some retailers prior and their prices and high-pressure sales tactics were ridiculous. Seymour sat him down and gave him a thorough education on diamonds and helped him pick out the perfect ring. He got more than he was expecting for under his budget. And Carolyn was a tremendous help picking out the setting as well! I highly recommend The Diamond Broker.

These guys are really great! They are so personable. I love that they took the time to put pictures along the walls of the people whove had their lives changed or shaped in some way by the people and/or diamonds here. From the moment I walked in to the moment I walked out, I felt like they spent every second I was in their store on making sure I was confident in choosing the ring that would be on my finger the rest of my life. They went over basic information to teach me important aspects about diamonds and really helped me paint a better picture in my mind of what I wanted. They were patient and understanding as I vacillated in my decision. Robert was even willing to order a very unique diamond into the store just so I could look at it. I should probably mention this earlier, but my engagement ring is more beautiful and radiant then anything I couldve imagined. Quality is not compromised at this store.I HIGHLY recommend anyone to go here for engagement rings, wedding bands, or ANY jewelry you could be in search of. These guys will take care of you and all the while with awesome Australian accents! :)

My husband and I have been loyal customers for several years now and will gladly continue our business here. We upgraded my wedding ring recently and the experience was so wonderful. Seymour helped me understand the different grades of diamonds and showed examples. He also respected our budget by only showing us diamonds in our price range. He and Carolyn make you feel like family. All of this helped tremendously in confidently choosing the perfect diamond for me. We spent quite some time looking at the different choices and we never felt rushed. We are very happy with my ring and we look forward to working with them again!

Barbara and Robert are top notch! I did a little research before choosing what I wanted, they gave me an exquisite setting and diamond at a price I never wouldve expected. Their turnaround is amazing as well. I needed my ring in a hurry, ordered it on a Friday afternoon and it was ready by Monday morning. I would definitely recommend them to anyone looking for a one-of-a-kind engagement ring. Youll find theyre less than half the cost of retail and their quality is second to none.

This level of customer service is rare these days. I purchased a new diamond and we designed a setting with The Diamond Broker 15+ years ago. I am amazed that they continue to stand behind their work and tighten up prongs, as needed. New location, same great service!I just got back from meeting with Seymour Wolchuk and picked up my wifes beautiful ring. We celebrated our 30th Anniversary last week and I am thankful that we are not on the every 15 year plan for upgrades. Thank you, Seymour, for your expertise and long term commitment to our family. We appreciate you!

Robert helped us when we went in. We parked right in front of the store, its not in a mall. Robert was so friendly and charming. We just talked, there was no pressure. He figured out what appealed to me and showed me a ring I loved right away. We looked at it in several kinds of light; normal indoor lighting and natural light. Then he advised me to think about it overnight before buying. It was really a fun experience! They even have some cool estate jewelry! What fun!

My husband purchased me engagement ring through Seymour at The Diamond Broker over 12 years ago. We had an amazing experience. They were so knowledgeable and guided us through the diamond buying process. My ring will be an heirloom! They are now our family jeweler and treat us like part of the family. If your looking for a jeweler that understands how to care for customers and has a passion for what they do then check them out!

Could not have had better experiences (yes, plural) than I had at the Diamond Broker. Both times I worked with Robert who was able to answer all questions, provided excellent advice, and followed through with phenomenal service.My first purchase was a custom made wedding ring for my soon-to-be-husband. Robert was instrumental in the process of designing the piece (modeled off of a ring that was in their store) and recommending the diamonds that would look the best. I gave him a very short lead time to get the ring done prior to the wedding; he even calmed that fear by telling me we could borrow another ring from the store for the wedding if mine was not completed on time. He delivered an absolutely beautiful ring days ahead of schedule. Could not have been happier with the final product.Fast forward to this year... I decided I wanted to add diamonds to the same ring. Of course I had to take it back to Robert and again he did not disappoint! We went from three diamonds to ten and he removed all of the nicks that had been made over the course of the last year. The ring came back even more beautiful than I could have imagined. Ten perfect diamonds perfectly spaced on a brilliant gold ring.Robert and the Diamond broker are awesome!

My fiancé took me to The Diamond Broker to just “look” at diamonds and get educated on the 4 C’s (cut, color, clarity & carat). We had the BEST customer service experience on finding the perfect engagement ring!! I cannot thank Carol and Seymour the owners enough! My ring catches everyone’s attention & the price cannot be beat!!

I was fortunate enough to have been recommended this jeweler by a close friend. And I wasnt disappointed. I had an idea of the type of engagement ring that I wanted (rather, she wanted), and Robert did the rest! He was honest, sincere, and made the process extremely easy. He directed me towards a great ring and I couldnt be happier. He has a great warranty on the ring as well and I will be going back in the future. Thank you Diamond Broker!

I bought my wifes wedding ring from Seymour and now I am buying a 25th anniversary gift from him as well. Over the years he has always encouraged me to be informed, shop elsewhere first and then come and visit him once I am informed. I have done this numerous times, always finding the quality, price and service that The Diamond Broker offers to be superior to ALL of his competitors. I will continue to buy any and all major jewelry purchases from here and encourage friends and family to do so as well.

It is incredibly refreshing to be able to go to someone in the diamond business that you can truly trust and that you know will always look out for your interests. Seymour and the Diamond Broker is the only place I will ever go to get my wife her jewelry because I know he will always make the purchase one that will for sure get me out of the dog house. Always great stones and always great prices. Thank you Seymour.

I was brought to the Diamond Broker by a friend who has used them multiple times. The experience was great! Robert was very helpful since Im new to diamonds. We settled on a beautiful stone and the setting for it. During the final transaction we did have a fairly big issue. Normally this could have been a deal breaker, but Robert went above and beyond to fix the issue. The outcome was fantastic. My fiancé loves the ring.

I was so happy to see Robert at The Diamond Broker. We bought our engagement ring from him 10 years ago. We now wanted to upgrade the diamond and as always we received fantastic service. He gave us exactly what we paid for the original stone and that came off the price of my new diamond. They made my ring look like brand new as well at no extra charge.

My dad recommended the Diamond Broker to my husband when he was shopping for my engagement ring. DB had designed my moms wedding ring and she loved it, so we chose them to design mine. The ring is unique and beautiful and just as I wanted it. The care and concern shown by DB made the ring shopping experience fun for us and I truly love wearing this special piece every day. Thanks DB!

Make sure you pay attention to the NO RETURNS sign in the upper left corner of the wall. If you think about it, a place with a blanket no refund policy on anything (even a single stone in a plain solitaire setting that would take 30 seconds to pop out and put back in the display) probably shouldnt be trusted in general. I would recommend shopping at pretty much anywhere other than here. Robert and his brother both became quite hostile and aggressive with me, to the point where they were red in the face, when I told them I wanted to return the ring. They are unwilling to compromise in any way, I even offered to eat nearly 1/4 the cost I paid if they would refund me the rest for the stone, but to no avail. I probably couldve avoided this whole situation if I had shopped around more elsewhere beforehand and not gotten involved with them, but I did not. I just want to make sure others dont make the same mistake I did.I told them I had an independent appraisal of the ring at $1100 less than what they said it was. They told me to come back next week after he sends you the appraisal paperwork and we will talk. Before I received my appraisal, they called the appraiser and what do you know, his appraisal came in IDENTICAL to what the diamond broker said despite telling me different days earlier.They prey on the ignorant when it comes to buying diamonds, and I hope none of you give them a single penny. You can get the same diamonds for much less even at larger jewelers nearby. Save yourself the money and hassle of dealing with these shady characters.

I had done quite a bit of research prior to finding the Diamond Broker, looking in stores and also online for engagement rings. When I read the reviews on the good pricing and customer satisfaction I knew I had to go check this place out! My fiance and were made to feel very welcome and did not feel pressured in the least. The ring we(he) purchased that day is gorgeous! It is just unique enough for me and I have already gotten so many compliments on how sparkly and beautiful it is :) Check them out, you wont regret it!

Robert and his staff did a beautiful job fixing my wedding set. It was broken and two diamonds had to be replaced. He helped us select two gorgeous diamonds to replace those that were lost, at a very fair price. We picked it up today and I was speechless...it was more beautiful and stronger than before! I absolutely love it and Im so happy to have found a jeweler we can trust for years to come!

I found the Diamond Broker to be great place to buy jewelry. We have purchased several items from them. They worked with us to identify exactly what we wanted and then had it custom made at a price well below that of other jewelers. They stand behind their work and went out of their way to make sure we were happy with our purchases, including re-sizing a wedding ring several years later at no cost. A friend of mine who was a happy customer originally introduced me to the Diamond Broker I highly recommend them to others.

Went in looking for an engagement ring. One of the best experiences Ive had shopping, especially for a big purchase. Knowing only a little about diamonds going in, Robert really put it all in perspective. He clearly explains how a diamond is priced and the differences. He provides several diamonds you can compare to which really helps in the decision making. Top notch service from when I first walked in to having the ring re-sized after she said yes! I would recommend The Diamond Broker to anyone shopping for a ring or really any Jewelry.

Ive bought several rings from Robert. Hes been great. Super helpful and prompt about things being ready when he says it will be. I love there diamond upgrade policy, where if youve bought the original diamond from them, theyll apply that amount towards a nicer one later on down the road. I say this with experience!

UPDATE: Robert is now at R.W. Diamond Broker. Go see him 17000 Preston Rd. He will give you the same great service he has always given me.Had my husbands wedding bad custom designed; could not have been more perfect and they were even able to deliver it in a very short time frame. Robert really provided phenomenal service from start to finish. Highly recommend!

Engagement ring was absolutely beautiful and exactly what my fiancé and I wanted. Couldnt have asked for any better customer service which is what I think sets The Diamond Broker apart from other jewelry stores. They got back with me in a timely fashion every time I had a question and made the purchase as painless as possible. I will definitely go back to the Diamond Broker for any future jewelry purchases.

I purchased a diamond last year to add to an existing ring to mark my 30th wedding anniversary. They did a beautiful job and the Ring and my whole experience was awesome! A year later one of my original diamonds fell out of the setting and it was nowhere to be found. As part of their warranty they replaced a diamond that wasnt even part of the original purchase and fixed my ring at no cost to me. They are nothing short of AMAZING! I cant say enough about Seymour and Carolyn, The owners and did I mention I live in South Carolina?. They made the whole process easy and I will always come back and do business with them given how they have treated me. Customer Service at its finest!

This was the first store I visited when looking for an engadgement ring. It was also the last (and only). The experience was as good as I could have imagined. There was no pressure. The dealer went through the myriad of options, explaining and showing me the alternatives, and the prices I was given for the diamonds I was shown were in-line with the high profile on-line sites. I cannot recommend them enough.

I bought my fiancés engagement ring from Seymour at the Diamond Broker this summer, and needless to say, it has been the best customer experience I have ever had. Seymour honored a previously quoted price, ended up having the loose diamond my fiancé had fallen in love with several months prior, and created the most beautiful setting I could have ever asked for. As an out-of-state buyer, Seymour has gone out of his way to help me numerous times throughout the whole process. There is no doubt that I will continue to use Seymour for any jewelry needs I may ever have.

I bought an emerald ring several years ago. It was beautiful then and still today one of my most cherished pieces of jewelry - heirloom quality.

By far the best place to buy a diamond ring in Dallas rober was really helpful and knowledgeable.I went to this place referred by a friend after visiting so many diamonds retailers in the Dallas area, this was the only place were I felt they treated me right and not just wanting to close a deal.Best of all my wife is very happy with her new ring and Im a very satisfied costumer.Thank you guys

Great Experience! My husband bought me an upgraded wedding ring for our 30th wedding anniversary, and Seymour was such a joy to work with. He was very friendly and made our shopping experience very stress free. From the time we entered the store, we felt comfortable with how knowledgeable, professional, and personable he was.The Diamond Broker has earned a customer for life!

I had purchased my wifes engagement ring and wedding band from the Diamond Broker in June of 2010. It was a great set and fair price. I had wanted to swap out her current center stone for a larger cleaner stone for her 40th B-day. I called Robert and they pulled the paperwork and gave me what I paid for on the center stone towards the new diamond. I over-nighted the set and they had it back to me within a week..Not only is the new diamond amazing, they also polished her ring and band and it looks absolutely stunning!! It does not even look like the same set. I know my wife will be thrilled!I was going to go to a local shop in Denver but decided to call Robert to see what he could do.I am glad I did and I highly recommend the Diamond Broker!!

The new location is so nice. It is one on one service with you It makes you feel so comfortable to choose your diamonds, mounting and jewelry. You have to experience the new place!!

I have shopped at the Diamond Broker for 25 years. Always great advice, beautiful jewelry and wonderful service. Thank you for staying in business. Dallas needs ethical businesses like The Diamond Broker.

I love going to The Diamond Broker! They have the best salesmen, the most beautiful, well priced diamonds, and an amazing warranty. They always take the time to help you decide what is most beautiful for your tastes and your budget!

When we entered The Diamond Brokers we were greeted by a couple of seasoned gentlemen. When we asked if they had any engagement rings Seymour replied only one. As we looked around we could see there were many more and Robert directed us to the case that represented the ones that were within our budget. He patiently assisted us, allowing my fiancee to try on a number of rings, asking her questions as we went along, guiding us closer and closer to the one she loved!As we searched for the stone to fit this setting, the calm and patience of this expert jeweler shined brightly ... just like the diamond we found! The ring was fitted to the perfect size and when we left with the ring, appraisal and peace of mind we understood what Seymour meant when he said only one.Thank you Robert and Seymour!

Robert did an excellent job taking the time to answer all my questions, offering advice, and fully disclosing everything about the purchase. HIs candor and personal involvement with the buying process was top notch.

Excellent place to buy jewellery. Trustworthy, excellent service, super nice and makes you leave feeling great about your purchase. Highly recommend.

Go to everyone else then go to The Diamond Broker. They are a family owned business that treats their customers like family. We bought our first pair of diamond earrings from them about 4 years ago. Recently, the back became loose and they fixed it for no charge. We also took them several old watches that had stopped working. They were not particularly valuable but had a lot of sentimental value. I was very impressed with how much time they spent getting them to work for a very reasonable price. We will be back to The Diamond Brokers for our next major purchase - even though we have purchased about a dozen other items from Tiffanys.

Had a wonderful experience working with the Diamond Brokers. They were extremely helpful and courteous. I highly recommend them.

Cant say enough about these guys! I went in without knowing the turnaround time and they got the the perfect ring in 10 days. They have something for any budget and will actually take the time to go over multiple diamonds and settings until you have found exactly what you want. Dont bother going to the big chain stores, The Diamond Broker will take care of you!

I shopped a number of wholeseller diamond places. They had the best diamond at the best price. However, there is no return policy so make sure when you buy it, know its yours!!!!

Hands down the best jewelry store in DFW. My husband and I were referred to Robert Wolchuk by several people because of his first class customer service. From our first meeting with Robert, throughout the entire experience we felt so welcomed and comfortable. I was able to design my very own custom wedding band and then make changes on the computerized aided design program. They promised an elegant one-of-a-kind piece of jewelry and produced an amazing ring that was more beautiful than I imagined.

This store is a no b.s. sales environment. Sales staff very straighforward and make you very comfortable. Prices are good.Dont expect a super swanky store, however.Great experience!

Great experience buying an engagement ring and wedding bands at the Diamond Broker. Seymour and Robert are so easy to deal with, very knowledgeable, so nice and accommodating.

::UPDATE 4 YEARS LATER:: After purchasing 4 different items from this store, they continue to amaze. My wifes engagement ring (from 4 years ago) unfortunately had a prong setting that broke loose. I took it in, and they took care of it by the morning of the next day. No hassle, no problems. The Wolchuks have the best customer service I have experienced, irrespective of the industry. I am glad to be a life long customer of theirs!I shopped for months. Almost a year in fact from the first time I went ring shopping with my now fiancée until I finally bought a ring. From chain places like Jared to online wholesale like bluenile and James Allen, this by far was the best place. You interact with the owners directly; they are not condescending or force you into a deal. They have this old school mentality that service is number one. On top of that, they have THE BEST PRICES I have found, even compared to online wholesale buyers. If you dont even live in Texas, I would make sure to check this place out. Its worth the drive.

Love these guys!! Gorgeous and first class service long after the sale.

We have been clients since 1984! Always great professional service!

I simply called and asked how much a stone would cost given certain dimensions and weight and was given and extremely rude attitude. They refused to even guess a range and said I would have to come in. I said I would think about it and thanked them, they then grunted at me and hung up the phone. I would never go here if that is their service.

Loved working with the Diamond Broker, Inc. Great quality and selection of diamonds! Ask for Robert and Seymour!

Great customer service seems hard to come by these days, but The Diamond Broker definitely delivers every time. I have been a customer of Roberts for more than ten years now. I purchased my ring along with my wifes bridal set here and each year we take them in for service and there has never been any additional charges. One year they even managed to resize a ring I purchased overseas that others said could not be done. Because of thier outstanding service and devotion to thier customers I just purchased an upgrade for my wifes ring and even though we live in San Diego now, Robert like always goes above and beyond to help me and get exactly what I need. I cant reccomend The Diamond Broker highly enough!

I couldn’t be more happy with the service, the people and of course my diamond!!