Guaranteed Express are great people to work with. They are my go to company when I need products shipped or delivered. I highly recommend!!
Jennifer with Guaranteed Express has a passion for serving others and helping women owned businesses. She leads her company with integrity and her company provides the best logistics services in the area. I highly recommend and trust Guaranteed Express for all of my shipping and delivery needs.
I have used Guaranteed Express Couriers for over 5 years for 3 different businesses and referred them to several other associates. They always do a great job. GX has delivered a pallet servers overnight several states away, aircraft engines, propellers, and other parts, client gifts, legal documents, a whole load of 3 modular offices from Tennessee, as well as many other items. Basically, if you need something couriered same day or stuff moved across states, just give them a call.
I would give this company 0 stars but it was not an option so I have to give them 1 star. I was elated to see the courier service had arrived to deliver my cargo from overseas which I had been waiting on for weeks. Upon unloading the cargo from the truck, my forklift slipped off the ramp and got stuck onto the truck. Honest mistake, sometimes accidents happen. While I am working on getting this problem resolved with my neighbor and the very helpful driver, I get a phone call from Jennifer at Guaranteed. She was very rude, unprofessional and started accusing me of driving my forklift onto her truck, damaging it and causing delays in her drivers schedule. I told her it would only take 5-10 minutes to fix the problem which we fixed but she started getting nasty with me and telling me she is the boss of the company. I am the boss of my company but yet I am out there working and helping her driver unload the cargo which was toppled all over the truck. I will attach pics for everyone to see on this review. I told the driver your boss is very upset at us because you are late and you have other deliveries and he said he was not aware that. The driver was very hardworking and we had to restack all the toppled cases on another pallet and when we finished I proceeded in tipping him which I never do for drivers. I do not appreciate the way this lady called me and berated me when she did not know or understand the whole situation, that was very unprofessional and out of line. The driver and I handled it and we moved on but in the future I would never contract this courier service for any of my future cargo or shipments because their so called boss exhibits that kind of behavior.
Guaranteed Express is extremely responsive and does a great job with the deliveries. I would highly recommend them. Come up with solutions for difficult logistical issues and gets the job done.
We are lucky to have found GX. We use them as much as possible for our freight. Fast, reliable, cost effective, excellent communication
We enjoy working with the team at Guaranteed Express. They are at the top when it comes to professionalism, communication, and customer service experience. Highly recommend them!!
Guaranteed Express has handled our most time sensitive and urgent deliveries in the Dallas area. We have only had superior service and communication throughout all transactions/interactions which is needed in the Trade Show industry. Wouldnt hesitate to recommend them to others and looking forward to a long standing partnership.
As a Caterer and Personal Chef, we have been using Guaranteed Express over the last year. They have been able to handle our orders with short notice and execute the deliveries, but also treat our clients with kid gloves as most of them have some special detail in the receiving of our product. More than simply just a courier, Guaranteed Express is waiting to be your partner in making YOU look great! I can not recommend them enough! Jennifer and her team knock it out of the park every time!Thank you for the value you bring in working with you!Mark McDanielExecutive ChefReMARKable Affairs
Great flow of work. But the pay is crappy. Taking 50% of a independent contractor earn income. You might as well hire employee and pay them 8.75 an HR.
Excellent Service. Outstanding Company. I highly recommend this company as your service to move documents, envelopes and more in the DFW Metroplex when same day makes all the difference. All DFW Business owners should have an account set up with GX because they will get the job done the same day and they care about their customers. Ive had an account for several years and they have always come through for me, and theyll do the same for you.
They lie. They agree on a price and pay you way less than what they agreed on. I dont recommend anyone to work with them