Business IT Hardware Support : Working with Ighty Support was a great experience. They were able to complete a battery replacement for my Surface Pro within the timeframe I needed at a very reasonable price. They tested my system to confirm that everything worked prior to sending me on my way. Overall excellent service.
Highly Recomended, helping us setup for IT need for our 2 warehouse location.
Business IT Support : Thank you for checking in and yes everything is working properly and I havent had any problems with the scanner since it was looked at. I love the service I was given, the tech was very knowledgeable and patient and was able to work with me and get this issue resolved. Thank you again for all your help and support.
This review was initially a single star (see below). I posted the review this morning and within an hour had received a call from Ighty and realized there had been a miscommunication. They were on site within an hour and had the network purring shortly thereafter. Would highly recommend working with them and encourage anyone to give them the benefit of the doubt if a problem arises. They stand behind their commitments.The primary reason for this review is poor scheduling. and follow up. The techs are easy to work with and generally competent. However, the office staff and schedulers seem to be clueless. After 3 visits to optimize a functioning spectrum enterprise fiber network provisioned via Ubiquiti Unifi equipment, we are completely offline and shut down. Things seemed to be progressing fairly well until the third visit. Within hours of their departure, the network went down. Of course we immediately called to let them know and schedule a follow up for the next day. Unfortunately, they refused to schedule us until the new year!!!! We have no connectivity and they are responsible.....and they expect our business to wait 3.5 weeks to resolve? Are you kidding?! Year end is critical and we would be out of business if we waited for them to get around to a remedy next year. This is unacceptable and I would recommend looking elsewhere for IT support.
Digital Marketing : An amazing company to work with. Working for 2 years with ighty support, my company went from getting 3 calls at month to 70 calls a month. Me being a Latin young guy, it was hard at the beginning trying to get new custumers but with the work that Kk and his amazing team did and keep doing our company is growing in every aspect and the best part and more important the trust that this company provides and give to their clients by doing the right thing at THE RIGHT PRICE!!!! 2 happy years working with them and I hope we can do a lot more !!!!
This place is literally awesome. All their techs are really smart. I first reached out to them about 3-4 years ago, and I can tell they have definitely grown in size over the years. They have a great business model, super effective.
Thank you. My service from Jared was excellent. He is professional and highly skilled and has helped me tremendously. Would recommend him to anyone who needed help.
For my IT infrastructure setup, Daniel & Travis were always on time, professional and got everything done in a timely fashion. It has been a pleasure to work with them throughout this project and I really appreciate all their help. I am very happy with this company and will definitely use them on any new projects and will also recommend to other owners.
Extraordinary and fast motherboard replacement. The team went to work immediately and worked after normal business hours to replace my motherboard in my custom laptop all in ONE DAY. It was amazing that Ighty had local access to the right motherboard. Excellent customer service that kept me informed on progress. In my past experience, other IT services would have refused services or taken days to remedy the problem. Incredible services! Forever thankful to KK and Ighty!
We use Ighty Support for managed IT services at our business and theyre both prompt and efficient. Service was excellent and everything seems to be working okay.
Reliable service. Everything sounded like it went fairly smooth yesterday. Our engineers have to finish configuring the port for the AP. Other than that Dan was polite, answered all my questions, and knew exactly what we were asking for. I also wanted to thank you for being patient with us because I know we postponed it for a while after the initial talks. I know next time we need support down at our Dallas office we can rely on Ighty Support.
Ighty Support LLC provides the best computer repair services in Dallas, TX. They repaired my HP laptop last month. They solved the problem very quickly & knowledgeably at a great price. My laptop has started working really well because they fixed everything efficiently!! Whenever, i need a computer support company I’ll come here & always recommend them to all.
KK and Travis have been extremely gracious in the process of managing the installation and setup of our new a/v systems here at our new 17,000 sq ft facility. They have had to contend with delays beyond their control due to general contractor/construction issues - and they have done so with aplomb. Additionally, they have been available to provide same day service despite having another large project concurrently to ensure that our microphone system was functioning in time for a large recital. They have certainly given us the feeling that we are a priority, and that they stand behind their product.Thank you KK, Travis and Ighty Support for your help and continued support!
Our company has worked with KK and the other fellows at Ighty Support for 7 years and theyve always done a terrific job for us. Sometimes they work on our computers remotely and sometimes they come inside the office to get things functioning properly. They always come through and sort things out, regardless of how large or small the issue is. Wed highly recommend them.
If you’re looking for computer repair services in Dallas, TX then you need to try Ighty Support LLC!! You won’t find any better than them. In 24 hours I had a superior hard drive fixed with original software’s. They have expert staff who works very professionally with friendly behaviour. I would always recommend them to all.
Great service
Instant support. I love working with Ighty Support!! The techs are knowledgeable and great to work with. Every time i call the office I am treated well and turnaround for tickets are super quick.
My computer is working great now. Thank you all so much for helping me on a short notice. Your service and your personnel are always so great and so knowledgeable.
Accurate and efficient service. Daniel is done for good! He kicked some serious butt in the 5 hours he was here. Life saver.
Everything is fixed and KK was Great! I can t believe he was able to fix the problem in just 30 min versus the Microsoft techs that had me hostage for over an hour without any success! I greatly appreciate their early response and eagerness to assist me in my dire need. This company will be my first go to option from now on! ;-)
Excellent service. Kamalesh & Jarred came to our rescue. Everyone at Ighty Support are very professional. They explained everything to us very thoroughly. Thank you so much for assisting us on such short notice.
I was out yesterday and sorry to have missed Jared. He did a super job and all is good here. Thank you for the quick response and coordinating the repair. Couldnt do it with out you !!!
We have been using Ighty Support LLC since 3 years. They are absolutely professional in all aspects. They are very easy to deal with and very knowledgeable. They fixed a problem other shops said was impossible. Easy to get to and also they have a parking lot. Their prices are reasonable, they work quickly, and they can present you with different options. I would highly recommend them to anyone who are looking for the best computer service in Dallas, TX.
Everything went well and is working as intended. Daniel helped us by going the extra mile to make sure the work was done correctly the first time. I was able to get my associate to fly back home on time thanks to that. If we need more work, well let you know.
We are very satisfied with your service. You have a friendly boss and friendly service people! And it has been a pleasure doing business with you all. Thanks!
Ighty showed me that the installati0n was correct and helped me to see that my internet was slower by checking the number per second of my internet.I will contact my internet provider.
We had an NEC phone system installation.The phones are great! We are very happy with the new change!
Timely, professional and on time. They responded in a timely fashion. The work was done to the expectation that I expected and It did not deserve or work hours.
Thank you so very much Jared for that magic fix. You are a Rockstar!My laptop is working so smooth and so fast now 😊
We engaged Ighty Support to help setup a new physician practice office. Scope of work included Network Cabling, Phone System Setup, Wi-Fi Setup, Firewall configuration to be in compliance with various prevailing regulatory and HIPAA requirements. Our overall experience from initial engagement to final project signoff has been extremely positive. We found Ighty to be very professional, knowledgeable and proficient. We were provided relatively accurate budgetary estimate upfront. Ighty went the extra mile to comply with property management’s insurance requirements. Their technicians arrived were prompt, courteous and completed their task on time as promised. I thought Ighty Support understood needs of small business/medical practice extremely well. I have no hesitation in recommending their services to anyone.
Computer is working great!!! All customer service were very helpful and friendly.
Id be happy to give you a five star review for your testimonial as well as yelp. Im very impressed with the quality of work as well as the communication with you and your team.
Just wanted to say thanks, Travis and Jared did a great job! Very smart and competent technicians . Unfortunately, we had a shipping issue with CDW and could not get the computers on site due to it being a new model and they did not have an image for it.
The service is really good. Repaired my laptop with very less charges and showed confidence of fixing the issue. They provide pictures, if not repaired in front of you, just after opening the laptop or repairing the issue. They will let you know before start repairing the issue.
Organized professional services. KK, and his team where fantastic Very will organized, efficient and great service.
KK was very helpful in explaining to us what met our needs with our NEC phone installation, and Travis and Daniel were both awesome.
I have been going to Ighty Support LLC for over 10 years. Great service and great prices. This has always been one of my favorite places to repair my pc. The staff is very knowledgeable, helpful and non-pretentious and they follow up really well. They were helpful and were able to fix my Pc without replacing any part. My computer is running pretty well now! They understood exactly what I needed & quoted me a very reasonable price. Highly recommend if anyone wants best computer Support Company in Dallas, TX just go for them.
He did a great job on our IT network & system setup!!
I have taken KKs help on more than 2 occasions and has been a very pleasant experience dealing with him. Straight forward, honest and efficient...I will definitely work with KK again for all my repair needs.
Thanks, Jared got everything working the way I wanted. He did a great job!
Travis was very helpful and has taken care of the need.
My laptop had some issues with the fan and the screen going black so I called a few laptop repair shops to ask for a price quote. Every where charged a ridiculous price and included all these random fees. I finally found Ighty Support and gave them a call after closing time and to my surprise, someone answered. I explained to them the problems I was having and brought it in for a quick diagnosis. They then repaired and returned it back to me shortly. Both Sri and kaykay kept everything transparent and constantly kept me updated throughout the entire process to ensure that there were no surprises on my invoice. Ighty Support provided reasonable pricing, great communication, trust, and excellent customer service overall.
These guys are fantastic, I needed two hard drives recovered because the crashed, in no time I had every file on a new hard drive at the right price and kept me informed every step of the way. Will definitely use them again
Everything is working. Thanks for a good job.
Thank you for your help. Appreciate it.