Long story short, banking got mixed up somehow and we needed a quick debit card to transfer money to. Its icy and wanted to make sure the place was opened before we headed out. We call and the lady is like, we didnt answer the first time, you probably couldve figured we were closed. Were closed because its flooded. Then we call the cliffs on MLK, ask the same question, are you guys open? Then this lady says, if the lights are on, were open. So this woman think we drove up to the store, saw the lights were on, and then decided to call and ask if they were open. Customer service is a lost art. The first lady did call back and say that it was fine to come in now. Not changing the score though just because of other experiences there.

The most unprofessional, discourteous business I have ever encountered. The corporate office employees are allowed to disrespect and be blatantly rude to businesses trying to do business with them. Avoid doing business with this company at all costs! They should be shut down.

Monigue was so rude. As soon as we walked in she started may i help u and im loke yes mam one sec. My husband needed to sign his check. And she was like hello may i help u. So i told her we cashing a check an d no we havent cashed this company check before its a new job. She proceeded to tell me i had to wait till 10 am. And i told her i had called first and was told 9 am. She then said well it aint even 9 am yet and im like its 859 like 60 seconds. She didnt want to help me she wS too busy playing on her computer and talking on the phobe. She was literally the rudest most inconsiderate person and i will never go back here. She needs some home training on manners.

I love this cliff the staff here works very hard and fast they make you feel comfortable and relax they try there best to help you with what ever need you have I feel like they are family and they always keeping it professional