My daughters car broke down and State Farm towed her there. Tow person said it was the battery. They did a diagnostic check that cost $180. Just to tell her it was the battery. They wanted $150 to replace battery and $90 to install. We called AAA who sold her the battery for about the same price and no fee to install. So this is a cautionary tale. Young female? They will see you coming and take advantage of your inexperience.
Well what can I say in this day and age. Yes the owner took me around the block and handed it to me really good charging me 2600 dollars to fix a 2 connectors and replace and install a throttle position sensor on my workhorse. Yes he charged me more than it cost me to rebuild my transmission. After 1800 miles it breaks down again with same symptoms, same codes, same problem whick he says the truck didnt have the first time even though i have it in writing from him showing the same problem again. He charged me for a diagnostic to read only the codes for me not a diagnostic testing the sensors and a seperate charge to connecdt the scanner to the plug. I dont know maybe he is really good for all i know but i could have bought and just plugged in my scanner for the price he charged me to plug his in since it doesnt tell me if the sensors are bad. To test the sensors you do what in the industry calls a bench test to see if the sensors are reponding with a pulse signal and for all 3 sensors to go bad at the same time is not likely to happen.. This owner is not honest about the way he is doing business and to gouge price people during a pandemic i dont think is right, maynbe not legal but am not sure on this, He has not attempted to make this right either so BUYER BE WARE he charges for everything to just look at it.
We would highly recommend this business. They are extremely kind, caring and professional. Helped us out in a timely manner when we broke down after checking our daughter out of the hospital. Came to us on the side of the road, got us to their shop and took care of us. We were back on the road in only a couple of hours. Very thankful for their help!
They helped me in a pinch for a reasonable price. Grateful for these guys.
Office ladies are very friendly. Fast in and out service. I highly recommend this shop for Uber drivers to get their city inspections. It’s close to the transportation office. Don’t let the owner scare you. He is a nice man!
Overpriced and kind of rude,cheaper going to dealership
Excellent, honest service. The guys here took care of a good deal of work for me and had the car back to me ASAP. The owner was honest with me and even let me know some work that was done incorrectly before at another place. He let me know what to point out and I was able to get it done correctly for no charge.
Customer Service was impeccable. Not only was the owner on a first name basis, he went to the extent of showing me all of the parts they replaced and called me every step of the way to ease my mind on if I came to the right shop. Also, not only did the owner discuss with me the problem of my vehicle, him and his well experienced techs showed me where my problem was and how I can save money on the maintenance of my vehicle. Hats off to you and your great staff and I will always consult with this company every time before I purchase a another car.
Great service and help from Malek and the ESS team. They let me know exactly what needed to be fixed on my F-150, and let me know within hours of taking in the truck. They had the vehicle back to me the next day ready drive!
As a woman, I cant tell you how many times Ive been to auto shops that try to sell me unnecessary services when I all want is an oil change. Not knowing much about cars, its hard to determine whether what theyre trying to sell me is something I really need or just lies for profit. The thing I like about this place is that they will not try to sell you unnecessary services. Theyre honest and they do great work. Its rare these days and Im grateful to have finally found a place I can trust with my car.
I recently came into the shop to get my car serviced. The staff was super friendly and very helpful. The owner showed me my old air filter that was very dirty . As a women i felt very comfortable, everything that was done to my car was explained to me . I was in and out in less 30 mins which was really nice . I will definitely be back .
Malek and his staff are wonderful! They took great care of my car. I highly recommend ESS Fleet.
The owner is a whole hearted guy and genuinely cares about his business and associates.
ESS does excellent work at excellent rates. Before ESS, I took my car to the dealership or to family friends outside of Dallas. The dealership charged way too much for mediocre work. ESS gets the job done for a reasonable price. ESS is right by Deep Ellum in the heart of Dallas, making it super convenient. The owner, Malek, and his staff treat everyone with respect, show and tell you exactly whats going on with your car and the work theyre doing, and deliver great service every time. I highly recommend ESS, and I would refer anyone with vehicle service needs to them.
ESS has been servicing my cars for over 10 years. Always great service.
Fraudulent company, I would not recommend having any services done here. Paid for services that werent fixed the first time. Avoid the hassle and pick another location.
Amazing experience!! Awesome Customer Service!
Very bad customer service. Dont trust them with your car
Worst person ever to work for and do business with. I feel sorry for you Malek. How are all the lawsuits against you going? You are a liar and a thief.
All in one shop with an honest owner that will explain the problems and necessary fixes for your auto!
Its okay
Dependable