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West Virginia Park Apartments
8004 W Virginia Dr, Dallas, TX 75237, United States
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West Virginia Park Apartments

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De
Review №1

I love it at West Virginia Park my kids and I wont be going anywhere no time soon. The approval and moving in process was smooth and simple. The front office staff are truly amazing women they show compassion, truth and give excellent service. The maintenance guys are truly fantastic as well....

Ke
Review №2

My experience on getting approved was great! I recently moved in a couple days ago. It literally takes about 2 weeks to know if you are approved. The apartment manager Ms. Shundra is very sweet. Her customer service is off the scale. I really enjoy moving in my new apartment. My kids love their room and i can honestly say we will be here for a while. The community is one of the most beautiful apartments i’ve ever seen or lived in. Thank you so much for everything come and check then out you will NOT be disappointed :)

Jo
Review №3

I must say Ive been a resident almost 5 years and with Mrs. Shandra Hall as manager, I dont plan on going anywhere anytime soon. Shandra has a personality and heart of gold. You do feel like family and not just a tenant. I love the staff especially David. Theyre efficient, courteous, knowledgeable and always have accommodated me and addressed any problem Ive ever had professionally and in a timely fashion. Dream Team.

De
Review №4

I’ve lived here for almost 2 years. They keep going up on rent but don’t offer any upgrades to the apartments. These apartments need a serious redecoration and plenty of upgraded appliances. Maintenance has gotten slow. There’s trash everywhere by my building. My car has been broken into 3 times in the past 3 months. UPGRADE THESE APARTMENTS!!!!

Ta
Review №5

Love the neighborhood. I am a new tenant, and have no complaints thus far. Very quiet and tucked away neighborhood. Office staff is nice and friendly. I was even able to do many things online without stepping into the office. The online portal is very convenient. I know I will enjoy my time here. Go West Virginia!

Sh
Review №6

Took my mother there to inquire about an apartment home there. Even though with the current guidelines due to COVID 19, we still received excellent customer service and updates throughout the process. Before questions could be asked we already had an answer or was provided with next steps in the apply process. Thank you Mrs Shandra for all of your help!

Ti
Review №7

Love staying here. As a current resident, they have extremely friendly staff and keep a very clean property. Also the property is well lit at night. Another key important factors is the working entering and exiting gates.

Li
Review №8

I hate to say goodbye to these apartments. Because the past two years of living here has been a great experience from the front office with Shundra and her giving you an exciting greeting at the door, to the great maintenance from David, to the community as a whole. Living here has felt great!!!

Ba
Review №9

I’ve lived here for 4 years and it’s a very clean and safe place to live. As a single mother that is very important to me. We are near serveral hospitals and doctors offices as well as great schools! The staff at West Virginia park have made this feel like a home and are very accommodating anytime we need maintenance done in our apartment. I give these apartments 5 stars and vote it a great place on this side of Dallas to live

Br
Review №10

I have been here for over 8 years and I have enjoyed my time here. The apartments are nice. The office and maintenance are there when you need them. I havent really had a lot of problems here. Its a quite and safe place to live.

Am
Review №11

Ms. Shandra takes pride in her property & you arent just a resident but apart of a community. She has a great team especially David Mr. Fix it whose awesome in maintenance!

Do
Review №12

West Virginia Park is outstanding. The landscaping is very well maintained and the units are very beautiful. Very spacious 1, 2, and 3 bedrooms, will accommodate your needs in living here.People have their own opinion but I give the staff at West Virginia a 5 star review. They do their best to take care of their residents, in making sure they have respectable living, while living on their property.Mardi Hunter, Great Job!!!!

Re
Review №13

Living here is great and the maintenance men are great and fast

fl
Review №14

I am going on my 10th year at West Virginia and I love it. I love the staff..they are very professional and very friendly. I love the ladies they are always so welcoming when I stop by. I make it my routine to just peep in and say hello!!! It is home!!!

De
Review №15

My issue is with them not answering the phone during normal business hours. I work and dont have time to go over there but Ive been trying to get the leading information off and on for about 4 months. Nobody has ever answered my Call. Ive left my message on the answering service with a contact number and have yet to receive a response. I used to live here when they first opened when I was about 12 years old an d I loved our place and Im trying to get back here but I want so it if nobody will answer calls.

Kh
Review №16

How long does it take if you are on the waiting list? I went up there they were very nice.

Jo
Review №17

I enjoy living here, it is quiet and peaceful. My neighbors are nice. And the staff is friendly and very helpful.

Ke
Review №18

I love residing over here! Its the complete opposite from where I used to stay! My kids even enjoy staying here as well. My only problem is the visitor parking. I wish we can have more visitor parking spaces or we can get some visitor parking passes. Thats why I give them 4 stars!

Tr
Review №19

I lived here for 2 years and I loved it. I moved pursuing homeownership but the process has been very frustrating. I miss my place! I am waiting. The staff is very pleasant, the property is well maintained and environment is pleasant and very nice. I am waiting to live her again 💥

KJ
Review №20

I would give it 5 stars but the problems people say they have with the office was true. You do need to go there to keep the process moving. It does take almost 2 week to find out if you are approved. They dont not always answer, but the apartment is big and very nice. Its worth the hassle and the wait. It very quite there and the Community is gated, so not much riff raft comes in. Overall I know its is one of the better apartments in this area.

Qu
Review №21

The apts are nice but parking can be very frustrating. You have to register every visitor that comes by or their car could be towed. A bit too strict! Inside is nice but the walls are fairly thin.

Ni
Review №22

I lived here almost 3 years and I enjoy living here, have no problems except office staff. When talking to a person who asking about her home please stop talking to adults like kids!!! I pay my rent on time. I dont bother anyone the other staff are nice and helpful, but when speaking to the head person is a nightmare,. When someone says something dont come off as being pushy or rude let them talk and explain..I will ask some else to help me instead of asking the HEAD IN CHARGE its a least they willing to hear me out... Thanks

CI
Review №23

Hello, with everything I have read, I wish I would have known about these apartments before I moved out of plum meadow and moved way out here in Arlington on sublett Rd. Everything is too far, my 4 year old son has kidney failure and other heart problems I moved to Addison Park out here and I have asked please move me to 1st floor due to my sons condition when I moved here they put me on the 3rd knowing I have kids and I have a disabled child. I have asked them to please move me and nothing. I am going to go put myself on the waitting list. I have read enough of your reviews to make a smart move to move back to Dallas just to try my best as a single mother to get in here. I regreat coming to Arlington, and I dont recommend Addison Park apartments at all. We will be in touch ladies of west Virginia park. I hope I can get blessed and be able to move into a place like this where people seem to be happy, trust me I have been so miserable and depressed since I got my apartment at Addison Park, I am so thankful my sons girlfriend shared this with me as well. One day thats all I got to say.

Ch
Review №24

These apartments homes are very interested! Could someone give me more information about these apartments homes. Im looking to relocate very soon and looking for a decent apartment homes!

Ri
Review №25

I usually give a standard 3 star rating. Otherwise details will be specifically noted.

Li
Review №26

Love it because its feel like home, staff in the office is very very nice I like the community, it is quiet no hanging out

Ka
Review №27

I went to apply for a apartment i have been tryin to get in these apartments for years. I finally go up there with my application fee and deposit to hear good news they had something available. I asked her to look over my check stubs before accepting my money orders to make sure i was approved she then kept sayin u are good stop worrying i said i cant its close to Christmas i dont have money to lose she then told me to do somethings on my app and that she will look over it and complete the rest for me long as i signed it. I hadnt heard from her so i called back to inform her that i was makin sure she finished the app she then told me she need to gt another check stub i then sent her another 1 and she statef she will send it off and see this has now been a week and application still hadnt been sent off she then stated she had to wait on manager to look over i called and called to get news that i denied and have to wait 30 days to gt money bk when this could have been looked over before i applied. This is very frustrating and very unprofessional like people have money to waste i love this property but its ridiculous how i was told not to worry and that i waa ok when this could have been avoided.... Love the property but need more knowledge on application

Al
Review №28

Love it but New office staff is not nice

Mo
Review №29

I worked at two properties that the company owned - Dolce Living at Twin Creeks and West Virginia Park. Dolce was absolutely a joy! I loved it there. It was peaceful and fun. The managers made you feel like apart of the family and never changed. They were consistent every single day! Now lets begin with my problem with West Virginia Park! The property itself is very well maintained. The maintenance crew was great and so were most of the residents. My favorite was the assistant mgr Shaundra. She was and still is my go to lady. She genuinely cares and she is also consistent with her personality. The one and only main issue I had while working there (and even after I quit) was MARDI the manager. She was horrible. Ill give my reasons why I feel so strong about this. From the very beginning she stressed to me that she was very difficult to work with and said most ppl dont like dealing with her. I shouldve took this as a sign to get out of there but it was 5 mins from my home and I needed something part-time while I look for an assistant mgr position, which is what Ive been blessed with now! She was repeatedly rude and inconsiderate towards me. Several times she would interupt me while im touring with a prospect and tell me I didnt know what I was talking about. She embarrassed me on different occasions. She was very ghetto acting in front of anyone she felt like she could be with. But when her boss Anita would come in she was a total different person, almost acted as if she was a nun. Almost every resident hated her, not b/c she was a mgr but because she would treat a grown woman as if they were kids and beneath her. The breaking point for me was when an elderly resident came in, she kindly asked for her account statement. You can tell she felt it was unnecessary so Mardi very rudely said okay you can go have a seat Ill get it! That was it for me! I just couldnt take the mistreatment towards EVERYONE anymore. She had no boundaries. I felt I was going to end up really going off on her b/c I believe in respect ESPECIALLY towards my elders. But thats not all. The day after I decided to quit and never return to that hell hole, she sent me a nasty text and threatened me in a way by saying I better be careful with the bridges that I cross in this industry. Then the next week when it was time for me to get my last check she didnt give me a whole day worth of pay all because she was mad about how I left. Usually ill never leave a job in that way. Im very dependable but she was like the devil in a dress. I felt so uncomfortable I wanted to show her how it feels being put in an uncomfortable situation. She was upset mainly because Shaundra was going on vacation and she was there alone which meant she actually had to work and not leave and take her usual 2-3 hour lunch like she did daily. So I reached out to her and informed her about my check, of course she ignored me. I tried calling her she would never answer. Eventually she got a temp girl in there and I could hear her in the back ground telling her Im not in. She was just an evil, miserable lady and I was so upset I reached out to Anita several times. She never even attempted to contact me so I decided I was going to write this review and let everyone know exactly how I was treated. I may not be important to them but Im very important to others and my voice deserves to be heard. I was nothing but loyal to them and I got treated as if i was beneath them. Even Shaundra felt so badly for me she advised me to reach out to Anita who didnt care anymore than Mardi. But Im a strong believer in God and all weapons formed against me will NEVER prosper. Mardi you will have your day. Maybe not today, maybe not this year, but It will come and when it does youll regret the day you started treating ppl the way you do.

Br
Review №30

Horrible complex!!!im not even gonna waste energy on this review.Bottom line, i have an ex who was staying here when we dated and from my time in visiting i have absolute nothing positive to say about this apartment complex or anyone who runs it. My car was towed once within 15 minutes of me being there for bs reasoning it was towed 13 minutes prior to being registered (i was only there 15 minutes before i noticed it gone), and the car was registered as it had been previously. the gates are almost always broken, the maintenance crew never responded, ive had several female friends who stayed there that did not feel safe in the apartment complex per my conversation with them, and needlessly to say some of them moved out. There nothing you get for your money, amenities, well i would say they suck but there arent any. Overall, im not a big review guy unless a place is really great or really horrible, this is the latter. wouldnt recommend this place to my worse enemy if they were homeless. In truth, i would give this place negative stars for being a piece of s%$# . Stay here at your own will, but my advice would be to save yourself time trouble and anguish and look elsewhereSince so many people are sensitive these days (which i dont care, my life is great) and you have to be politically correct online***i reserve the right to express my honest and unbiased opinion of my personal encounters with this apartment complex. All thoughts, opinions, and feelings towards this place are mine alone in this review, and reflect my individual experience .If someone takes offense with anything said in this review, they reserve the right to have their own feelings as i am also entitled to express that of my own through the first amendment granted by the Constitution of the United States of America.Happy apartment hunting!

Ja
Review №31

Fix the gate and yall good, o yea and get more visitor parking spots

Lu
Review №32

This is a great apt. I live in 1412

So
Review №33

Seems like a great place to live.

Na
Review №34

Peaceful, great maintenance, great landscaping, great neighbors, a wonderful place to live!

La
Review №35

Ive called this property a couple of times and have been told about a waiting list, but in order for a prospective tenant to be on the waiting list you must pay a deposit. The only problem is that they cant tell you how long the waiting list is. Very disappointing!!!

Sk
Review №36

Is there av waiting list to live here?

Ji
Review №37

I love the people who are inside

Lo
Review №38

I DONT LIKE IT BECAUSE OF THE VISITOR PARKING...JUST TO PARK IN A PARKING FOR 30 SECONDS U HAVE TO GO ONLINE AND FILL OUT ALL THIS INFORMATION THAT IS WAY TO MUCH

Jo
Review №39

Very Nice Complex

c
Review №40

Does anybody plan on moving out soon?

Ja
Review №41

Neat apartments.

Ja
Review №42

I been calling for days trying to inquire about an apartment and nobody ever answers the phone o mean does anybody work there

La
Review №43

Well maintained property

Ap
Review №44

Are these second chance apartments

Ja
Review №45

Seems to be pretty quiet

Br
Review №46

The visiting parking suck

Ke
Review №47

Alright place to live

do
Review №48

Work

Du
Review №49

Nice

De
Review №50

Small

Ab
Review №51

On

Information
34 Photos
51 Comments
3.8 Rating
  • Address:8004 W Virginia Dr, Dallas, TX 75237, United States
  • Site:https://westvirginiaparkapts.com/
  • Phone:+1 972-961-4994
Categories
  • Apartment complex
  • Apartment building
  • Apartment rental agency
Working hours
  • Monday:10am–4pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10am–4pm
  • Friday:10am–4pm
  • Saturday:10am–4pm
  • Sunday:10am–4pm
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