Have used these guys several times now. Simply put…highest quality same day service with reasonable prices and a desire to make you a loyal customer. Mission accomplished here.
The service technician, Robby, was COVID compliant when he entered the house. He assessed the problem and gave me an estimate of the repair before proceeding. All the parts were on his truck and he was finished with the job in an hour. This company worked me into an already overbooked schedule and were very nice to do business with. I recommend them 100%.
Ragsdale is the best! Weve been customers for years. The technicians are always very professional and do a great job of explaining the work to be done. We needed a cartridge replaced and shower head installed for this visit. Cameron was our technician, and as usual he did a great job.
They were amazing from start to finish! Truly a great service! Sales rep was precise and informative. Not pushy at all trying to sell a more expensive unit. He really listened to our needs. The people who came to install the units were also as professional. Got the job done 1 day. Called Ragsdale on a Tuesday, the rep came out the same day and and 2 days later they took out the old blown unit and had the new one replace. They were really a seamless company which made me stress free!!Thank you guys!!
Clark Webb was our plumber. He was on time, professional, thorough, and really helpful. We couldn’t have asked for a smoother transaction. The hot water heater was replaced in just a few hours and was up and running. He even took the time to redirect the pipe should there be a leak; it was pointed in the garage, but he directed it to go outside the house. It took a lot of extra work but he was happy to do it. We highly recommend Ragsdale and Clark Webb!
Service from Mr. Ronald Snyder was exceptional. He was timely in arriving at my home; pleasant to talk with and efficient in solving the problem; didnt take him long to find out where the problem was. I now have wonderful working air conditioning in the house and a great sigh of relief on my part. Thank you Mr. Snyder for making my life more comfortable. J Collins
Everyone we talked to and met with was knowledgeable, helpful and kind. Chris spent time talking with our kids and our dog while answering all our questions. He even answered our calls that evening and was able to have install the next day.The install crew Todd and Thomas were so respectful and kind. They work hard in the elements and at the same time so considerate of our family. Respectful, Professional, good people. Wonderful job!!!
Jonathan was very professional and courteous. He also arrived on time! He came to tune up and then - we had an issue the next day (which wasn’t anything to do with him) but he came back the next day - after hours and helped us out, no charge. I told him I had a home warranty and that they fix anything that is broken in our AC and he was gracious enough to give us a detailed quote on what needed to be fixed, so that when the home warranty company came - I would know what what was wrong and they couldn’t take advantage of me. I really appreciated his willingness to help and do that for me. Overall great experience.
My AC has been freezing up and usually minor maintenance is the easy fix. It just happened that when in Home Depot we were approached by a consultant while looking for a replacement filter. We had the system checked by Mike, Technician, who was very knowledgeable and ultimately found we needed to replace it. Our In Home Consultant was instrumental in our decision to go with this company. Benjamin Wood went above and beyond to ease the financial fears we had and he inspected areas of our system that other companies did not previously. He took the time to go over multiple options and really cared about what we needed and didnt just push a sale. Even after we picked a system and had questions about other ones, he made himself available to answer anything and continue to help. Erik, Technician, came out to install our new system. He was very polite and mindful of my property. He also answered any questions and explained everything that was going on. He made sure my home stayed clean and all parts and labor were up to a very high standard. He found an issue in some ducting under the house and let us know that it would be taken care of and fixed at no additional charge to us. He checked for proper air supply in each room and was very patient even with my dog barking her head off. I would recommend this company to others and plan to continue using them myself to care for my home.
You guys blew us away! From the lady in the phone to every single person who came out to inspect, to the sales person to the install guys! We are so so happy. Y’all are amazing! Michael Mullins explained everything with our unit. Brent Laird came in and helped us understand our needs and choices, and Wade and Austin were phenomenal with the installation. Very kind and professional and respectful to our home and time. Every single person on your staff and the sweet receptionist made this an outstanding experience! Thank you
We just had heating and air installed by Ragsdale in our built-in basement area and I just have to acknowledge the 2 technicians who installed the units as well as the ducts and vents. They were both knowledgeable, professional and cordial. I should also add - hard workers! Brady Priest and Joseph Scoggins are certainly an asset to Ragsdale. I also highly recommend Ragsdale. We have used them a few times and we plan on using them for any future needs.
Great experience overall. Making an appointment was very easy. They were able to come out the next day and sent email and text to let me know when he was coming. Also had GPS location so we could see how far out the technician was. He did the repairs within an hour. I would use them again in a heartbeat.
When its summer and your AC goes out... save time, frustration and your budget. Call Ragsdale, they had us up an running within 45 minutes. Ronald our tech had the part on his truck. No waiting for it to be ordered, no trying to sleep without AC. He was fantastic, old school customer service, which means incredible service. Thank you, Ronald. My family will sleep great tonight. If you want to sleep great, call Ragsdale ask for Ronald. You wont regret it.
After taking a vacation day for this service call the tech never showed up. After calling the office the told me the driver came out and nobody would answer the door. I have outside cameras that show the tech never came to my house. I was working on my laptop in my living room 10 feet from the door when they say they were knocking on it. This company doesnt care about their customers, lies to their customers, & you should steer clear of them.I will never call them again!UPDATERagsdale called me and asked me if I would allow them to make up the service at no charge to me because of what happened the first time. I accepted the offer and made the appointment. Their tech, Austin Smith, showed up on time, was very respectful, did a thorough inspection, cleaned the coils, and changed the dual capacitor under warranty. I will have to say I was pleased this time around.I would most certainly give them a 5 star rating for the second visit!Customer service is what can make or break a company and great employees is what it is all about!
Ragsdale was referred by another plumbing company which says a lot. Clark and his coworker were efficient, kind and empathetic. Clark made sure that I had time to fill containers with water since I would be wo water for some time. The office was very communicative with his arrival and any changes to the schedule. He took care to ensure that my yard was left in good condition before his departure.
Felipe was very professional he explain to me about the installation of my thermostat and show me how to use it he was very knowledgeable and helped me a great deal I really appreciate the customer service that I receive from him very good
They came over to change our air filter because our air stopped working. Blake, our technician was super nice and knowledgeable. He checked everything to ensure nothing else was impacting the performance of our AC Unit. No complaints there. He gave us options and kept me in the loop of what he was doing.BUT! Ragsdale is superbly expensive. To change our flute pipes and cut a vent, they quoted me $1135 when everyone else quoted around $400-600.. I’m not sure why that big of a price difference, but needless to say I won’t be paying that. My complaint also comes from when we were needing the quote to have flute piping changed and a vent cut. I made my appointment for Monday morning. I get a call Friday afternoon from a lady asking me to change my appointment because it was people around Atlanta without cold air. This wouldn’t have bothered me except for the fact that my problem got belittled. Our flute pipes on our furnace are from the original build of our home (1986) and they are in desperate need of a change especially after the technician told us that it could be leaking small amounts of carbon monoxide into our home. But I complied with the change and they came out the next day.
After the previous mention of a temporary fix to my HVAC, it was deduced that my furnace had to be replaced - which was to be expected, and was one of the things we knew wed have to replace before long when we moved into our house. Obviously, nobody wants to have that discussion about replacing anything costly, and while it was technically cheaper to just fix the problem, my 17 year old furnace wasnt getting any better. Itd just be a band-aid to get my through another year, until maybe something catastrophic happened. Either way, we scheduled an installation of a new unit, which they installed one day after the quote (service advisor came out Tuesday, Technician came out to install Thursday), and everything was quick! Nicholas and his assistant (whom I cant remember the name of for the life of me) arrived on time, and immediately got to work installing my unit. It was estimated to take around four hours, and they did it in three, which was cool. Thus far everything is working perfectly, and the air quality seems much better. We went with a variable speed motor, as well as a high-efficiency air filter, and the difference was noticeable almost immediately. Thanks to everyone! I will definitely come back if anything else happens or changes.
Since moving to Dallas, I found that Ragsdale lives up to their promises of excellent service. They have always been professional, courteous and responsive to our needs. Its not easy finding good service these days. Ragsdale and other contractors have had to repair major issues caused by the original contractors on my home. Fortunately I know who these companies are. We will most likely continue to maintain a service contract with Ragsdale for our future needs.
Had a wonderful first time experience from the first interaction scheduling the appointment. Everyone was professional, courteous and so fast! The technician was wonderful and explained everything. I wasn’t left confused and best of all AC unit was working within 45 min of his arrival.
Service, Quality, Timeliness & Price. All terrific. Would highly recommend!
I have used this business twice and was very pleased with the service. The technicians are very professional and knowledgeable. They charge a fair price for the services and don’t try to up charge you. I would definitely recommend this company.
Today, Michael Mullins came out to service my AC. He couldn’t have been any nicer. Professional service and super informative. I made an appointment to buy a whole new unit. I highly recommend Ragsdale . Thanks so much for awesome service.
We really enjoyed our experience with Ragsdale’s sales & installation team. Todd, Eric, & their whole installation crew were very knowledgeable about their trade, & always answered the questions My wife or I might have had with great clarity. It was a real pleasure working with them, & I’d highly recommend Ragsdale Heating & Air to any of my friends & family without a second thought!
Weve been Ragsdale customers for many years and they always provide top notch service. Michael Mullins came out for a service call on our 20 year old system and gave us bad news, but not unexpected. He was professional and informative and connected us up immediately with a sales rep to show us our options. He went above and beyond to secure us a spot on the installation schedule. We really appreciate that kind of service. Thank you Michael! We are cool once again with minimal disruption to our lives.
I couldn’t have had any better experience with an HVAC repair! Tommy Wilson was the best technician I’ve had the pleasure to do A/C repair. He was professional, in time, respectful of property, and explained everything that he was doing. Ragsdale Heating, Air, and Plumbing get high accolades for their services! I highly recommend them. Thank you!
Donnie was very friendly and knowledgeable. The entire experience was great. I love how the office kept me informed prior to his arrival and that I got a photo of him so I would know who to expect. Will definitely use this company again.
Robby came out and was on time, professional, and courteous. He was able to install our garbage disposal and faucet on our new sink. His work was great and he cleaned up after himself after completing the job. I would recommend Ragsdale for any plumbing repairs you might need.
When I called to make an appointment for a commercial restaurant quote, I asked if they do commercial work and they said yes. When the plumber arrived to look at the property, I informed him that it was a lot of work that needed to be done and he should take some notes. He declined to take notes. Before leaving he said it would be at least 24 hours before they had me a quote. I waited a week. When I called the main office to ask about the quote I spoke to two different people being told they could have me a quote by the end of the day AFTER I had to send them a list from another plumber of everything that has to be done. I later received a call from a lady saying that someone else needed to come out and give me an on-site quote. I reluctantly agreed. Rearranged my entire day to meet with them ONCE AGAIN. They waited until AFTER they were scheduled to come to call and tell me they don’t do this type of commercial job. Over a week of my time wasted when I could’ve been looking for someone capable of handling the job. VERY unprofessional.
Cameron was both professional and personable. He gave a fair and reasonable price and then immediately went to work installing two toilets. I have had several plumbers to my home in the last couple of decades. Cameron was the most professional and personable. I had several questions as he worked. He explained answers In thorough detail and with patience. He did a complete cleanup of the project. I would certainly request Cameron again for my plumbing needs. He represents Ragsdale very well.
We had a new kitchen sink/faucet installed. Allen was professional and explained everything. He did a beautiful job even creating more storage room under the new sink by the way he installed it. Entirely pleased. Good and on time response. Pleasant folks to work with and VERY service oriented. We recommend them. We also use RAGSDALE for AC/heating annually.
I have used this company for 10+ years.I have bought both a new HVAC system and a tankless water heater, these are under maintenance Agreement’s which they do well and professionally.Larry my new technician was pleasant, friendly, knowledgeable, competent and professional! I highly recommend both Ragsdale and Larry! Good job guys ( I know Ragsdale from my experience in a supply house, great rep)
As always the tech was on time and was professional and showed me the problem with the tankless water heaters (filter clogged and not enough water flowing through). Left the area clean and was ready to answer any questions I might have.
Very quick to get on the schedule which I was very impressed by and was able to fix my AC quickly. The technician Blake was very nice and professional. Excellent experience all together.
Had a main water line break, had to replace the whole line and replace some bad pipes in the house. Jacob, Technician went above and beyond he did a great job, explained all the work he did, gave some great tips. I will definitely use him for all my plumbing need for now on.
We had a couple contractors out to quote our job, and Ragsdale was the best of the crop. Instead of trying to quote the most expensive machine, Chris focused on the entire system, ensuring duct work was correct and the entire system worked correctly. He then gave me a proposal for the right system for our home. Everything Chris promised, Eric and his team fulfilled. They were thorough and worked hard to get the full job done in a day. They were neat and efficient, working quickly but not cutting any corners. The result is a great install, the work looks good, and they cared for my home while doing the job. The weather hasnt tested the system yet, but I am confident that if anything pops up, Ragsdale will back up their work and make it right.
We had to have all copper water pipes replaced due to pin holes.We had an issue with getting our appointment but that was minor and was completely over shadowed by the excellence of Mr. Allen Crew. I just could not say enough about how great this guy is. And the next time we need your services I will insist on having him do the work.
Ragsdale put as at ease about our project from the moment we called the office. We had two other plumbers come by give us estimates and never show up for the work. I just wish we would have found Ragsdale sooner. The work was done to our complete satisfaction and the plumber was exceptional. I would highly recommend this company. We will definitely us them again for any plumbing needs we have.
Cameron Richardson was our tech today. He was absolutely amazing and went over everything he did today. Very thorough and professional, I would request him every time if I could. Ragsdale has a very good employee on their hands! Thank you Cameron!
Ive used Ragsdale for 15 years and have always been happy with their service and expertise. I would definitely recommend this locally owned company to anybody who lives in their service area.
The technician was very courteous and very knowledgeable. He did an amazing job installing my new sink, faucet and garbage disposal! I highly recommend this technician and company. Thank you for excellent service!
Mike Mullins was on time, knowledgeable, and able to quickly identify the issue with my system. His explanation of the issues with my system helped me to make the decision to replace it. Mike made the call to schedule a consultation and just in general made the experience very easy.
From the first phone call to installation this company was amazing. The consultant came out checked everything, The installation went smoothly. The installation team was AMAZING! They came in got the HVAC system installed in less time than the original time frame. VERY PROFESSIONAL
Installation of new units resulted in them cutting a hole in the wall and not notifying us that they would not be repairing. Also turned off the electrical breaker to downstairs freezer spoiling thousand in meats. Maintenance resulted in rude (not always) service personnel. On a few occasions they actually forgot to bring filters and had to use my supply!!!!!Plumbing repairs are astronomical, plain and simple. I have been with this company for over two years mainly because I received a maintenance contract with the purchase of two new AC/Heating units. Now the contract has expired. So in closing, I have spent a VERY significant amount of money with this company and have given them every opportunity to not rip me off and to provide decent customer service. They failed!
I scheduled plumbing maintenance with Ragsdale because they had a good deal listed on their site. Even though the deal expired when I called to set an appointment, they honored it. I received a text with the picture of the plumber that came to my house in advance, which was appreciated. Taylor, the plumber, arrived early and quickly went about his business. He also took the time to go over what he inspected. I intend to continue using Ragsdale for my plumbing needs.
Our Technician Steven does a great job on keeping our unit running smoothly. I would recommend Steven to all my fiends.
Tony seemed so trustworthy and was compassionate toward my situation. He fixed the water main break within an hour and taught me 2 ways to watch for future leaks. Thank you Tony!!!!
Patrick is the man! Very knowledgeable and able to explain everything he does. Keep up the good work! You have another returning customer
Fabulous, first-time customer experience! We are new to the Atl-area so we depend on reviews to make decision, so we put our faith in Ragsdale and were not disappointed.Super responsive, made scheduling a breeze and serviced our issues in professional timely manner. Phone Reps and our Service Tech, Shawn, were all highly courteous. Company standards, training and the degree to which Ragsdale places quality service as utmost importance is evident.Highly recommend!
Michael Mullins was professional. amicable and honest. He took the time to explain why our air conditioner wasnt working properly. Thank you Ragsdale for sending a professional, honest and amicable technician to our home.
Had a HVAC tray full of water and no A/C. They came quickly on a Friday night, cleared out the clogged condensation drain and got the unit back working. Even though the clogged drain was clearly the issue Donnie was extremely thorough and checked the evaporator for ice, the refrigerant level, and the emergency off float switch to make sure my unit was completely good to go. This company definitely goes above and beyond for their customers.
The entire team at Ragsdale has always been professional, quick, helpful and above all else honest with their repairs and services. We have been Ragsdale customers for about 2o years, on several homes and have never once had a bad experience. They continue to go above and beyond expectations.
The folks at Ragsdale are great to work with and really make an effort to be sure that they provide top notch service, from the office staff to the technicians. They are on time and keep you informed about your service schedule and who will be coming to do the work. Ragsdale service personnel are always very professional and courteous; they explain the work, and make recommendations, but never push you to buy something else. I highly recommend Ragsdale for my friends and family!
Excellent experience! I will use them for all of my heating/ac, plumbing and any other services they offer.
Incredible customer service all the way from appointment setting through sales and into installation. Found a forever HVAC technician for our needs!
Very professional with excellent service. Every business says they have good service but these folks live it.
Admittedly we got off to a bumpy start with this company. However, they have gone above and beyond to show their commitment to customers. Today we needed a plumber and called Ragsdale. They were courteous and worked us in to their schedule. The plumber took care of our issue expeditiously. I am a happy customer! They are terrific and listen to their customers. They are our plumbers of choice!
I highly recommend this service. I have had to use Ragsdale twice in the past year. Both times the technician was prompt, courteous and was able to diagnose the issue very quickly. Their service fee is very reasonable and the technicians are very knowledgeable and dont try to sell you on stuff that you dont need.
I have used Ragsdale to service our HVAC system for a couple of years now for the business I manage. They have been great. So when I need to have a leak repaired near the water meter, I called them. They were professional. I would definitely recommend them to anyone who needs heating/air or plumbing needs.
Danny was professional and pleasant to talk to. He completed the maintenance on our air conditioning units in a timely manner.
If your looking to get your air conditioner fixed right the first time, call Ragsdale Heating, Air & Plumbing. They came out on Wednesday and my ac was fixed by Thursday afternoon. I would definitely refer them to anyone.
Lovetitca is the most, knowledgeable, professional, pleasant and courteous technician I have ever met. Her service was very thorough and everything was explained clearly. She was honest in finding the problems and explain the pro and cons of all your options. This technician is honest and real. Thanks!
They were so quick to send someone out and then to get the actual issue fixed. Steven is the one who came out each time and he went above and beyond to make sure that this was resolved for me.
Serviced my A/C and explained the issue in plain and simple language. Technician was very courteous and friendly. The off-hours (Sunday) availability was quick and effective, and fairly priced too!
Our AC broke, and Ragsdale came out the same day to fix it! Everyone I talked to was very professional and friendly. Jacob was outstanding. We appreciate everythig he did to get the AC fixed in a short period of time.
It was time. The news everyone dreads. Our 25 yr old HVAC systems finally gave out. Ragsdale was there. No pressure. Showed us our options and then left us to decide and/or shop around.We decided on an upper mid grade system and Carrier offered a no interest financing program. The next day Ragsdale installation techs were there and able to replace our upstairs AND downstairs systems in ONE Day! The Ragsdale techs were courteous, professional, Covid aware, and protective of our floors and home.Its been a month now and we could not be happier with our new system(s) and the customer service Ragsdale provided. HIGHLY Recommend!
Micheal was great! Very knowledgeable and was able to answer any question we had. I would highly recommend this company and request for him to be the technician to speak with.
Our tech, Michael Mullins, repaired our system quickly. He was professional and knowledgeable. We highly recommend Ragsdale.
Tricia was extremely unprofessional over the phone and they have worst customer service experience Ive ever had. Was treated as unimportant and dumb. BEWARE of them trying to upsell you and telling you, your problem is worse than it really is. Best take your business elsewhere.
We have only used Ragsdale since living in this home and we have always been happy with them. We were suddenly without water this weekend due to a leak outside the home and Allen Crew came out on Easter Sunday and in a short time had everything fixed and better than it was before with a friendly and professional attitude the whole time! We are very appreciative of the service we received!
Very pleased with the technician. Very quick response time. Very professional and friendly. Answered all questions. Kept me informed as the work progressed. Went above and beyond to provide a good end result. I will be using Ragsdales in the future.
Perfect diligent economical workA great happy experience after not so good prior experiences with other companies
Installation went well and quickly. I did have to remind the team to wear a mask, even though Ragsdale’s correspondence said they would wear them by default.
Blake was amazing and stayed after-hours to make sure the job was done correctly!
Timely response and appointment set up.Ron, my service technician was great!I’ll definitely use Ragsdale Heating Air and Plumbing in the future!
My A/C was not cooling...my regular HVAC company could not get me scheduled timely, and I contacted Ragsdale. They got me scheduled, and Danny Solis was the Tech that came out. He found and solved the problem quickly. Thanks to Danny and to Ragsdale!
Jerry R and his assistant did a stellar job of replacing my old heating and cooling system. They showed up on time, assessed the job, and explained exactly what they were doing throughout the day. They were both friendly and helpful, and and answered my all of my many questions patiently :-) They worked from early morning -- with a break for lunch -- all the way until 10 at night to get the job done. I have used Ragsdale Heating and Air for system maintenance (in another home and this one) since 2015, and Ive always been happy with their services. I did research this job and the equipment in advance, and, once again, found that Ragsdale leads the pack in the heating and air arena. Their prices are a little more expensive than other services, but that is reflected quite favorably by their professional service and workmanship...absolutely better than others Ive worked with. I highly recommend Ragsdale for heating and air services for your heating and air needs!
These guys are truly amazing. Great prices and staff. Had a new system installed and the out#oor unit failed within a month (nobodies fault, faulty from the manufacturer) they came out and replaced it the next day. Very friendly and knowledgeable. We also do the check ups. Had one recently and the technician fixed an issue he could have easily waited on at. It didnt cost me anything. They are great
The quality of the work to install my new HVAC system (and take out the old) is seen in the character of the two professional installers. Both were professional, courteous, on time, and demonstrated a high level work ethic rarely seen any more. I was impressed with the organized manner of their work, working independently, working together and not wasting a minute of time to get a great job done. They answered all of my questions well and worked me through the operational procedures of the new system. I couldnt have been more pleased and their cleanup was great. The system looks great as installed, a testimony to the pride in their work. Congratulations to Ragsdale in having such a great professional team.
Had an appt for tech to come out and quote a new HVAC. From 10-12. Received an email at 10:25 saying he was on his way. By 12:15, still nothing. Called Ragsdale and they got in touch with the tech who said he “tried” to call me, not once but “several” times and left a vm. Oh really? I’ve had my phone in hand sitting here for two hours. No missed calls, no vm. It’s one thing to be late, but to lie about trying to reach me is SO rude and unprofessional!! WAY too many other HVAC companies out there to put up with this kind of UN professionalism. Also- the front office seemed a little indifferent. Call someone who cares. They do NOT. Don’t waste your time.
Troy and his team worked really hard to update our hvac system in an old house. It’s not easy getting a furnace in and out of an old attic with a ladder that’s questionable, but they came up with a solution and made it happen safely. Troy and his team were very professional and were here for long hot days so we could have cool ones. We really appreciate him, his crew, and Ragsdale!
I called around 845pm and had an appointment window between 10 and midnight. Brad actually showed up just after 9 and had the job completed around 945. I was blown away by the speed of service and my family did not have to try to sleep with it being so hot in the house. I would recommend them to anyone!
I would always go to Ragsdale Heating, Air & Plumbing based on their reputation and the service Ive received. They stand by their work and the technicians used are highly skilled and know how to explain things in laymans terms.
Technician was awesome. He was friendly and very knowledgeable. He arrived on time and fixed the issue fast. The woman that answered the phone was so nice, she made it hassel free. I was able to get a same day appointment. Pricing was very affordable.
Excellent technician. Knowledgeable and professional. I would do business with Ragsdale again!
Great service and work. Very Knowledge Very polite and courteous. Quality work.
David and his associate showed up on time and did an excellent job. We had new A/C system up and running in 2.5 hours and they promptly cleaned up and removed the old unit with them. Overall everything went smooth and I would definitely recommend the company.
Donnie was very courteous, professional and thorough. I would like to request him if we have any other problems in the future.
From the very beginning until the end Barris was super friendly and HONEST! Explained everything thoroughly and gave honest advice. Was very pleased with my first experience with the company. Will definitely use again
My day started yesterday with the discovery that the hot water heater had quit working. I called Ragsdale Heating, Air & Plumbing based on the reviews and having seen their trucks in our area for years. LInda answered my call. She was friendly and professional and confident they could help me same day. The other customer service people I spoke with later when I had questions were just as nice and knowledgable. (I am sorry I cannot remember their names at moment - but they were great!) Cameron was our tech. He had a great attitude and answered all my questions. He provided an estimate and did all the work.I really appreciated the company’s texts and emails that confirmed the appointments and the call notifiying me of the time frame to expect service. REALLY pleased with this company.
The customer service was great, the tech was was very professional and courtious. The tech explained everything well.The repairs were done in a timely mannor. The price of the repair was quit reasonable. I will use Ragsdale again.
Prompt, courteous and knowledgeable. Takes the necessary time to explain what he is checking and why.Office personnel are friendly with the right attitude when talking with customers.Follow up is better than Ive experienced with other vendors.
Overall the installation staff was professional and friendly. There was some confusion initally, because they were unaware that it was a completely new install. It was not on the paperwork that runs had to be cut, so that made us a little uneasy and unsure of the process. We are still waiting for them to return to finish adding a vent to one room. They did not have enough material on the truck to complete that on initial installation. My only other complaint was they didnt ask about preference on vent placement before cutting the runs. The one in our dining room was placed directly in front of our French doors where it will be walked on and the door is open and closed constantly. We were not too happy with that being placed in a high traffic area. Overall the team was very pleasant and respectful of our home.
Cameron was a very personable employee and was very nice to explain everything he was doing and why it was happening. Would definitely recommend his services and Ragsdale in general.
I cant put into words how happy I was with the professional and quality work they did installing my new AC and furnace. I had some problems with the thermostat and quicker that I thought possible Jerry R. was back and fixed the problem. Thank You!
Great company. They are very friendly and professional. The techs are courteous and they dont hesitate to show and explain everything to you. They always do a great job.
I highly recommend Ragsdale! Jacob has been our tech for several years now. He is always a pressure to work with and fixes any problems we have with our AC.
David performed my semi-annual maintenance and found an issue with one of the unit. He promptly repaired the unit and has it working better than ever. Thanks, David!
Very helpful and professional! Ariel was able to get me an appointment right away and Jonathan showed up on time, was friendly, and got my AC working again right away. Price was very reasonable too.