Thank you! Thank you! Thank you!I have had companies that come to your house on a Friday (and especially before a holiday) to just look at the issue to fix another day but not this company. It took a while to find the issue but worked diligently until it was discovered. I really appreciate a company that cares about their clients. I would recommend to anyone in need of AC work. Thanks so much for completing the job in one day!

Spent $1550 for two new return registers (exorbitant cost) that were supposed to match our existing returns. Install team arrived with new registers that didnt match but said they could replace the old ones to match new. They didnt have any more but said they could come back the next day. Im now being told that the cost for them to come back is $165? Why? Complete bait and switch. Again--simple thing is to match the existing (house is 4 years old and the registers are easy to get). No attention to detail. No honoring of the original quote/work order. Avoid this company at all costs. Ive now spent $1550 for mismatched registers in the same room a few feet from one another. Absurd. AC Wizard: you won the battle but I will win the war. Game on!

Assigned here by our home warranty, and we were so glad we were. Initially assigned a time the next day, but they got us in the same day after a cancellation. Doug was great and spent a lot of time figuring out the problem. Had to go to Home Depot and back. A/C is back on. Thank you for timeliness, competence, and great communication.

This is the second time American Home shield has sent a technician from AC Wizard to our house to fix an issue with our AC. The technician Gabriel was professional and immediately knew what the issue was and had the part to fix it. I would definitely recommend this company if you want honest repair folks to fix and/or service your AC/HVAC system. Gabriel is a great example of who you would want to come to your house and a credit to his profession!!!!

ACWIZARD was professional and timely with their service. Within a day of listing a service request, I was contact by ACWIZARD with an appointment time. A gentleman named Doug helped me with my AC issues. He was personable, quick, and most of all, he produced results. As many know, Texas heat is brutal. So, I am very grateful for the assistance in fixing my AC.

Matt was great. On time, efficient and helpful. Its nice and cool in here now!

Greg W. was great! He explained what the issue was, answered all my question and fixed it very quickly.

After multiple issues with home warranty and a previous contractor, Greg was able to come in and take a look to see there wasnt actually a damper issue and it was a very simple piece that needed added in one thermostat. So glad to finally have resolution!

Used through Home Warranty, so I cannot comment on their cost of service. However, the lady I spoke with to set up an appointment was friendly and efficient, and the technician that came out clearly seemed to know what he was doing. Also their business logo is pretty cool. 10/10 would use again.

He was very pleasant and professional to work with. He was on time, very informative and very thorough.

Gabe response time was quick, checked the whole AC system to find the issue and fixed it within half hour. This is the second time I requested work from AC Wizard and they did a great job. One for Heat other for AC. Good company with skilled trained people.

We had a great experience with this company! AHS originally sent out a different company who blamed our AC issue on our smart thermostat, we knew this wasnt the issue. Luckily they sent out AC Wizard for a second opinion. They were able to diagnose and fix the issue within 40 minutes! Gabe was great, answered all of our questions, kept his distance and was wearing mask. Definitely recommend!

They responded to a home warranty call I had. My thermostat wasnt working. They fixed the underlying issue and got my thermostat working again within an hour of arrival. The technician also checked lines and my outside unit, for good measure. Very satisfied with service level and timliness. Thanks, AC Wizard!

Company was able to get a technician out a day earlier than expected due to a cancellation. Tech was courteous. Wore a mask. Wore foot coverings to keep the house clean. Was prompt, thorough, and efficient.

They were dispatched through ahs.com. Came by late in the day because they have so many calls, refill the Freon, then left, didn’t mentioned freon is not covered by ahs.com. They didn’t stay around to ensure the AC system is working or not. Have to arrange another service schedule from them again, wait in queue again. When you use this contractor, make sure the system is working before you pay for the services. Keep all the records.

Excellent service. Very professional and polite. Gave me options and explained process on getting AHS quote for coil replacement.

Gabriel was courteous, professional, and very helpful. He answered all of my questions in a way that I understood, and he got my a/c to work like it us supposed to.

Called warranty company at 8:30 they arrived by 10:30, replaced control board and fixed. Don’t think I’ve ever had this good experience with a home warranty. Would highly recommend these guys. They weren’t the first choice the warranty company sent out but with new feature of selecting company I found them. Two thumbs up with these guys

I was sent to AC Wizard by AHS for a repair of my heat pump. Not only did they provide the wrong diagnosis but they tried to stick me with $2000 of extra repair costs not covered by warranty work. I would recommend anyone using this company to get a second opinion. Between the false diagnosis and the attempt to charge me extra, it is save to say that I will never use this company and I have provided AHS a bad review on them as well. Beware of this company.

Excellent communication with the company. Phone calls and emails about the tech arriving. The tech, Michael was professional and quick to identify the problem with my heating. He was able to repair the issue with no problem and now I have heat again!

Technician, Mike was professional and knowledgeable in performing his job. Additionally, he took the time to explain in detail the service process and procedures performed on equipment.

Never used AC Wizard before. This company and tech (Chris). TOP Drawer service !!!

Great tech very knowledgeable and efficient. The staff was very professional.

Technician Chris was top notch. Timely, practicing COVID-19, foot coverage. professional! identified problem and resolved issue timely.

We worked with this company through our home warranty. They called me promptly after my service request was submitted. Great phone manners. They sent someone out who was at my house in less than 20 minutes. Michael was great. Very professional. Got to work immediately and had our furnace working in less that 30 minutes. It was great. Quick and easy. Highly recommend AC Wizard.

Technician Lin was unusually courteous, competent, and quick. Excellent service.

Chris was on time & did his job quickly and explained the service need to the furnace very will. Great experience!!

Mr Lin was Very professional very informative and thorough.

Great Company...technicians are on time, honest and reliable, they explain thoroughly the exact work that you will need done and do the work quickly! Easy to set up appointments and they’ll call and text to let you know exactly when technicians will arrive!

Used AC Wizard through AHS. Excellent communication, timely on arrival and professional. Chris resolve our problem and suggested potential improvements. Excellent service.

Great service, Fast service and Michael Hicks awas very professional and super fast, I will definitely recommend you guysThanks a lot

Chris was professional and very thorough. If we have to use another AC/Heating company again I will ask for AC Wizard!

I had an issue with our HVAC. We used AHS warranty and they give you a choice of a few contractors. I chose AC Wizard based largely on their most recent reviews on Yelp. They did a great job. We got scheduled for a visit the next morning. The technician was on time, professional, and knowledgeable. He diagnosed the problem quickly. The repair required some parts to be shipped overnight. They came back the next morning and finished the repair without delay. I could not ask for anything more.

I have American Home Shield Warranty, my furnace stopped working in November, they sent a guy _Greg_ who replaced the circuit board, but did not replace the ignitor, these two have to be of the same voltage. After a few weeks, my furnace started letting cold air again, American Home Shield called AC Wizard again and the guy who came out this time Chris, to be honest, spotted the issue right away. And took the circuit board that I had with him because He needs to show it to his manager and replaced it with a new one along with a new ignitor. Do your technicians take used parts from homes? AHS is charging me again for this service another $75 for a poor job done by the previous guy. I called Valery today ACW and she did not acknowledge the issue properly and hung up before I finished talking, I called a second time and she was very dismissive with me, she needed to give the complete and accurate diagnosis to AHS simply. Is this the proper way to treat your local clientele? My family spent three cold nights due a poor job, is that fair?

Fast arrival and repair. Thanks Gabriel!

AC Wizard was very responsive to my service request. Gabriel did an outstanding job diagnosing and replacing the fan motor and capacitor.

Called my warranty company at night cause of our heater is not working, was assigned to this company, they promptly called me at 8AM and told me that theyll be sending technician between 9-12, kept me informed about the technicians arrival, Chris was very nice and even went an extra mile explaining to my husband what went wrong. Thanks AC Wizard for getting the job done !!!

Gabriel was very knowledgeable and did an excellent job!

Michelle was professional and so helpful. I needed a copy of my receipt for work that was done last year on my AC. Michelle was patient and went beyond what was expected to retrieve the receipt. She forwarded the request to Jennifer, and I received a letter with my receipt attached. The letter was an added touch, and I appreciated it. This entire process took only a few hours. Michelle and Jennifer were awesome and their level of professionalism and dedication is why I gave them five stars.

Crew was on time always working they cleaned up afterwards and got the repairs done very quickly. Service was fantastic from the ladies scheduling the appointment to the men who did the work. Fantastic experience. Would definitely recommend to anyone needing repairs to the AC units. Repairs would have been costly but my Home Shield warranty paid 85% of the costs. Now back to feeding my new polar bears LOL

They ran a huge bill fo

Always great to work with AC Wizard! We have used them multiple times, we have recommended to our residential and commercial customers as well with satisfied results!

The technician was on time and repaired my system quickly. Same day service.

Heater went out overnight.... Put in a service request with American Home Shield at 4am... Got a call at 8am from AC Wizard to schedule my same day service... Issue was fixed by 11am.... Great communication and fast and friendly service.

AC Wizard is amazing! Our heating and cooling unit was old and not the right one for our size house. We had many quotes from other companies, but after speaking with AC Wizard, they have us a VERY fair quote and even helped us get amazing financing! They came the same week and completed the whole project in one day. Great guys that do the work, and their boss even came by a couple times to make sure everything was going smooth. Great company! I strongly recommend!!!

First of all let me say that Mike was amazing. It was a hot long day and he patiently took care of our house at 9:30 at night. Highly recommend him.

FINALLY! An AC company who is all the way around spot on in service. Going forward I will request AHS to ONLY send AC Wizard. I have been using AUS Air for 3 years and my experience has gone down hill with the year of year.

Wish I could give 0 stars.Do not return phone calls, technician does not show up on time, and not willing to take ownership or responsibility for anything they do.I do not recommend wasting your time with AC Wizard.

Beware if you have American Homeshield and they send AC Wizards. Its true they charge double if not triple for services not covered by warranty. You are better off declining the service and finding a better rate elsewhere. After paying $75 for them to come out they told us we needed a damper motor and it would cost $500 for motor and installation. We called another AC specialist and they said we could buy motor on Amazon on $95 and theyd only charge us $75 to install it and do annual AC tune up.

Great work done by Mike last year. Very patient and understanding

Chris, my technician was 10+stars. My first experience with them. I can’t rate them high enough! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Punctuality, honesty and cost.

Fixed right the first time.

Was referred to them by my home warranty company. Their telephone staff were friendly and very pleasant. They called to let me know when the repair man would come and he arrived on time. The technician was very pleasant. Fixed what needed to be fixed in good time. Made a reasonable recommendation for some extra work and charged a reasonable price for it. I was very pleased with their service and signed them up to do my regular maintenance.

Michael came out and was super professional and knowledgeable. Yes, he is very shy and quiet but do not let that fool you-he is very kind and knows what he is doing. Diagnosed my A/C and fixed my heater. Spent more time than I was anticipating and was very thorough even doing a full cleaning on the evaporator(?) maybe....all I know is it was filthy and he made a full effort to clean and taught me how to do it and what to use. Would def recommend! Oh-the staff at the office was very nice, too!

Prompt, professional, and courteous

AC Wizard is a fantastic Dallas AC repair company. My AC went out on the hottest day of the year at 7pm on a Saturday night and you were there to fix it in 15 minutes! 30 minutes after that my house is cool again!Very professional...very fast and the price was cheaper than any other estimate I received.You guys rock. Anyone who needs AC repair in Dallas should call you.

EXCELLENT A/C CONDENSER AND INDOOR EVAPORATOR UNIT. NEW A/C LENNOX THE TECHNICIAN JAMES WAS EXCELLENT. MANY YEARS AGO I DID A/C WORK IN THE SUMMER TO GET THROUGH COLLEGE, SO WAS ABLE TO GRADE THEM VERY POSITIVELY. COOL AIR STARTED IMMEDIATELY AFTER FULL A/C INSTALLATION. COULDNT BE BETTER

They were great about staying in touch with me each step of the way and were able to fix the problem same day. They were very informative and helpful and offered great advice on how to keep my unit better maintained.

As a long term customer, the annual maintenance program has worked really well to make sure my systems are working their best. AC Wizard staff and technicians have always been professional and courteous.

I called late one afternoon when I got home from work and found my furnace not working. The tech they sent out was super nice and checked my system and quickly found the problem. He took the time to sit down and go over everything before he started working to let me know all my options. It was so good to have heat that night....Now if only I could find an auto mechanic that was a professional as these guys are Id be set, lol!

I have used this company for nearly 5 years. I have used them multiple times on multiple projects in multiple homes. They are about half the cost of the companies you find on the TV (e.g. Wilson Heating and Air), but they are much better. I was surprised that a few bad apples on here can negatively impact a great company. And always, if you have an issue, just ask to speak to the owner. I hope you have a chance to find out for yourself.

Chris came to our house from AC Wizard and replaced the AC motor . They are very prompt with calling and coming out. Thank you all for getting our air conditioner up and working in this Texas heat

AC Wizard came out today to fix our broken AC and did a great job. Chad Crow was our representative and I cant speak highly enough about his work and professionalism. We are a customer of American Home Shield and called at 3 AM with a broken AC. AHS tried a different company first and they couldnt come out until Monday (its Friday, 100+ degrees outside, and Im pregnant in the 3rd trimester). American Home Shield then reached out to AC Wizard to see if they could come out today, and AC Wizard had a rep here by 9:30/10 AM. Chad was friendly, professional, and quick. He let me know what the fix was and he also recommended some great maintenance programs that well consider. I recommend AC Wizard for your AC needs and will continue to call them myself.

My home warranty company booked ACWizard for me. They were quick to contact me and scheduled an appointment for the following day. Mike was my technician, he was very professional and thourough. First good experience with an AC company.

Great guys.

This is not a good company for any of your air conditioning works.They give me an estimate close to $1000 to fix my unit including the price of a condonser fan motor as $630.But I did some research for that product and got it from the manufactor costing only $140 and paid someone $50 to install it.What make it even worse is that today I got a call from a lady from the company saying that the $49 I paid as the estimate fee wasnt enough that I need to pay an other $50 more by phone.What a bogus business.Follow these tips for air conditioning worksGet quotes! Dont hesitate to get more than one quote for a repair once you know the problem. Given my recent experience I wouldnt be opposed to asking the AC repair man to hold on while I go into the house and make a few phone calls to get competing quotes. Its fair game to negotiate and use the competition in your favor.Research the parts. One of the things that helped me was to research the price of the parts themselves. Find a local distributor that can give you estimates. Once you have this information you can negotiate better with the air conditioning company. Try to negotiate on the service cost because this is what appears to be marked up the most. Of course question the part cost too if you find its greatly out of line with what it will cost you to go get it from a distributor.Find a trusted repair man. It may not be easy, but find a service provider others in your neighborhood have had good experience with in the past. Find out what others have paid for similar repairs and always use this information when negotiating with your repair man. Its best if you can find service providers you can trust and build long-term relationships with based on honesty and quality of service.

BEWARE!!!If youre using American Home Sheild and they want to send AC Wizard, request A-USAir, or ANY other company, and your out of pocket expense will be 50% less. AC Wizard jacks up their prices for repairs not covered by AHS. I complained to AHS about AC Wizards price gouging and was told they have no control over non covered pricing.

Horrible experience ! I will NEVER deal with them again. One of their technicians was completely inexperienced and looks like a teenager. The other one spent 4 hours and did everything he could to make AHS deny the claim.

The worst. They said theyd be back Monday to replace an A/C compressor. At 10:30 am WE called in and they said some of the parts had not been approved by our home warranty company, so they werent coming out. We told them we would pay for those parts. By 1:40 still no one, and when calling in were told that the compressor was being shipped from another state. I asked if they would have it overnighted, and I would pay the fee. Was then told that they wouldnt put me on the schedule until they had the part in hand (even if FedXd??), and that regardless it would be Thursday or Friday, and perhaps later. Bad, horrible bait-and switch service. Go to Angies list - read real reviews for a GOOD contractor.

My go to HVAC company!!!

AC Wizard sent their tech out, and blamed a leak on the COPPER feed on dog urine!, BEWARE of this company! 12k for a new unit??? LAUGHABLE! The technician showed me where the leak was from, UNDER a metal shield!! I guess my 9 pound dog is a magician, since the leak was behind a sheld. Find a company who knows what they are talking about!

Call someone else!

Very expensive