Just moved to a new apartment, and installed Netwood Communications by the recommendation of the management office, loving it so far :)1. incredible customer service (made an appointment online, show-up promptly the next day for installation, Tim - our installer was super professional and courteous, one 5-min call to pay over the phone, completely hassle free!)2. great price ($400/year or $45/month, no contract needed)3. fast and reliable connection4. loving their electric truck - helping to build a sustainable sf :)
I had the best experience working with Technician who came early to the appointment. He spent a good amount of time making sure that all my connections were working being that this is a huge apartment complex. He was very pleasant, professional, and highly knowledgeable in his field. The process was very quick and seamless. I would highly recommend him and his company to take care of my internet needs while I am out here. Also, I spoke to Luis who was also very knowledgeable in the field, who had always given me immediate appointments and cancellation when I needed to postpone my service. He was very pleasant and courteous by phone and email as well. Kudos to this company
Netwood Communications- - Jerry my internet installer was a really great guy and he hooked everything up with great care and ease. I give him 2 thumbs up and 5 stars. Thank you Jerry. I hope you see this. - Craig Goldsmith 172 6th street apt. 405 San Francisco, California 94103
We had been with Netwood Communications for many years and we really love the service they provide for our Vernon office. We used to have problem with paying high prices for both phone and internet with Time Warner.Now, we are saving money and enjoying no interruption with Internet.David at Netwood Communications is so nice and he will help you to set up the system so you dont need to worry about it.We really love Netwood Communications...
I moved into a Culver City apartment and figured Id try Netwood Communications. They were accommodating by scheduling a Sunday install per my request. Ron, the tech texted before the appointment to verify the time, showed up exactly on time, was professional and explained what hes doing. The service works great.
I had a great experience with the customer service team, especially my technician, Victor Hernandez, who was extremely helpful. This felt like the opposite of the nightmare that is Comcast. ElJorgecito feels vindicated in the decision to finally give them the boot.
This is the best, most simple and fluid customer service ever. The website to register, the appointment setting and phoning the account service team - all fantastic.Tim came to my apartment to set up, even called to say he would be just a few mins late. And he answered all my naive questions.This has been the easiest part of my move from New Zealand to California.Very impressed.
If you have access to Netwood Communications, these is no real alternative. The service is top notch, and the price is affordable. I was over the moon when I discovered I was eligible, and could escape the evil clutches of Comcast/Time Warner.The speed is three times faster, and costs half as much. Not to mention the employees are total sweetie pies. We even called them back to our apt to rewire our cable, and they obliged at no charge! The technician informed us that he could set up our router way more efficiently, and just went ahead and did it. I love these people, could not recommend this service enough.
OMG, Esteban is the best tech ever!! As he installed my Internet he figured out an issue with the signal that 3 years with Time Warner techs coming every 3 months could not!! So happy with the service and the new faster speed I am getting!!
Great internet speed and cant-beat pricing. The two technicians who came over to get me connected, Devin and Jad were really competent, excellent at customer service, and a pair of rad humans to boot. They got my service connected very quickly.
These guys are awesome. The service is incredibly priced and flawlessly reliable. I called them up yesterday because I wanted to move from one ethernet jack to another, and someone showed up exactly on time this morning to take care of it free of charge. I literally could not ask for more from an ISP - highly recommended.
If youre looking for a company that really cares about your needs, I highly recommend Netwood Communications! After trying other providers, I finally discovered a company that offers awesome quality service! Its a great local business that has a personal touch, and shows that its customers really matter. A+A+A+
Technician came in and did a great job. Was done in a quick yet efficient amount of time. Happy with the service!
Such a painless experience! I hate dealing with corporate guys, would much rather deal with a local business. I love calling and always getting the same person not redirected to some random offshore entitiy. Bonnie was honest and didnt try to sell me snake oil. 🐍
Had a great experience with Netwood Communications installing my router and modem at the Stonefire apartments. Victor an Randy arrived right on time for our scheduled installation appointment. They were courteous and very knowledgeable! Very happy with my super fast WiFi!
Fabulous customer service and very professional. Price is definitely affordable and the service is great!
Netwood Communications is awesome! I just moved into my apartment in SF, Mike from Netwood Communications came over to install the service, he was very nice and patient. The internet so far is perfect, better than any major internet provider Ive had before.
One of the most professional companies I ever experienced. Teron was awesome and the whole installation processes was super easy.
I was using At&t which is working great except the price, now after switching to Netwood Communications, our monthly cost of internet is cut in half.Technician who was installed my internet, he showed up on time, very polite, and super professional. He helped us figure out multiple technical problems and the whole process of setting everything up was as smooth as it can get. Highly recommend!
Netwood Communications has been my provider for about a year and a half. I was happy with the speeds (~70Mbps up/down) in my old building, so I decided to transfer service to my new building. The Netwood Communications website made the process really simple.Victor T from Netwood Communications called ahead and was able to come earlier than scheduled. He was friendly, answered my questions, and was in and out in under 15 minutes. Cool!SpeedTest in the new building shows 400Mbps up/down. Overall its been excellent having Netwood Communications as an Internet provider.
Have been Netwood Communications customers for years. Fast connection, responsive and reliable customer support, efficient house calls, polite service personnel (Victor Tam and David Santos among the ones we had experienced); Excellent overall package - cannot be compared with similar interest providers BY FAR.
Best internet service ever:* 200Mbps. Yes, you read that right.* Competent, real tech support - I asked about an externally routable IP and they pointed me towards IPv6* Incredibly reliable* Not an evil cable/telecom company* No arbitrary traffic restriction - inbound or outbound, no port blocking, etc.
Super fast, always on, great price. What more could you want from an ISP?
The employees at netwood communications are knowledgeable, friendly, & helpful. Bonnie was extremely helpful in helping me find a package that met the needs of both my budget & my tech needs. As someone who isnt tech savvy, I appreciated the patience & step by step instructions they provided me while hooking up my internet. Ive had no issues with my connection since switching to netwood & my internet is running significantly faster.
100 Mbps up/100 Mbps downDont need a modem, and their support is on point too; Ive had some truly incompetent Comcast tech support in the past.