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PuppySpot
9724 Washington Blvd, Culver City, CA 90232, United States
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PuppySpot

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Review №1

Terrible company. Nickel and dime you. Spent $5000 on a puppy to see only 4 days later they had a $200 dollar off promo and they wouldn’t honor that promotion for me since I barely missed it. Take your business elsewhereUpdate*** PuppySpot reached out to me and honored the $200 promo. I have since changed my outlook on this company seeing how this was my Only issue. I’m looking forward to receiving my puppy in a couple weeks. Customer service has been accommodating and professional thus far.

Ma
Review №2

I’m really disappointed in puppy spot. Our dog was flown out from Oklahoma and arrived extremely timid. We believe he was treated badly on the flight. It may also be the breeding of the dog. He is now 11 months old and has grown out of some of it through a ton of training and work. He came with giardia and parasites have been an ongoing issue. The amount of money we have put into him for cost flying out and vet bills is incredible. Several times we thought of placing him but decided to stick with it and he is finally working out. My advise would be to not buy a dog unseen. Pictures and the word of a breeder is not enough and any guarantees I would not trust. AGAIN SEE WHAT YOU ARE GETTING.

Su
Review №3

Our experience with PuppySpot was outstanding! The breeder communicated with us throughout the waiting period. She sent photos and video updates of our puppy. PuppySpot did a great job of sending information and updates as the travel arrangements were made. The escort kept us informed throughout the travel day. The puppy arrived as scheduled and is a dream come true! He’s wonderful! The breeder remained available for both phone and electronic discussions as needed. An experience!

Je
Review №4

We got our Goldendoodle through PuppySpot after searching local breeders that had 6-12 mos waiting lists. PuppySpot was great, Because we could search the size and color and generation that we were looking for easily on the app. We had the puppy we wanted within a matter of weeks, Instead of placing a deposit and wondering if the puppy that you want will be available in six months to a year. He is the perfect addition to our family! Very happy and healthy! The cons of going through puppy spot is that you pay more for the convenience, and they could definitely improve on some of the communication during the waiting process. But overall, it was very smooth, and we got a wonderful puppy that we would not have otherwise found. Would use them again!

An
Review №5

The site was very informative on my puppy and they called to follow up with updates before my puppy arrived. I had to have my puppy delivered and the driver ran late, but he called me along the way to let me know at all times where he was and how he was progressing. I could not have ask for a better pup. The first few days was rough but expected with a pup that was stressed with a new environment. I liked the fact that they do guarantee there pups to be healthy. I would highly recommend Poppy Spot for your new fur baby.

we
Review №6

PuppySpot was fantastic from start to finish! I was hesitant doing it because giving payment for a puppy and not seeing him in person seemed risky. I can 100% tell you it was the best experience ever. Tucker just turned 1 year old yesterday and I couldnt be happier! I am so grateful and love this puppy with all my heart. Thank you PuppySpot!!

Ca
Review №7

Ordered my baby in the beginning of covid. He was transported for five days all the way from North Dakota. Puppy spot, and the transporter kept me touch every day. He arrived very happy and healthy..but needing a bath! I have had many dogs and he is perfect…healthy, great personality and now the joy of my life. Chance just turned one. ( Chance because I was taking a chance on him)

Il
Review №8

I got my best friend through here. They were extremely patient and helpful in getting phone calls setup with the breeder as well as being transparent when with when my new friend will arrive. My puppy is nearly 1 and dont remember what it was like before I got him.

Sh
Review №9

Great Experience we got to look for a dog that O could not find locally. The service included information and pictures of the parents health ratings including genetic tests and pictures.We had to wait for transport for a bit but it was worth it to know we were getting the puppy of our dreams.

Ca
Review №10

This is our kitchen. We were supposed to get a puppy through PuppySpot after trying to find a hypoallergenic dog to rescue for over a year. PuppySpot has paid to be sponsored on Google search. We signed a contract with them and paid $5,000 on July 29 and bought over $500 for things for the puppy. PuppySpot kept giving us arrival dates, we kept taking time off work, and they kept giving us the runaround.Now they aren’t returning our calls, and we have to send a priority mail with tracking written notice to file a small claims.We found out that other people who have been duped have written bad reviews only for PuppySpot to pay Google and Yelp to wipe them.Please help spread this message on social media so it can’t continue to be taken down. We have been trying to get our own place and fix our schedules for years to get a hypo allergic dog. The breeders waiting lists are so long in California we turned to PuppySpot as a last resort. We are heart broken and devastated each time PuppySpot fell through (3 times so far). Please share this with as many people as possible so PuppySpot can’t take it down and continue to dupe more people who has saved for a long time and have lots of love to give. Thank you. #puppyspot @puppy_spot #scams

Pa
Review №11

My wife and I couldnt be happier. Our Princess Leah is a very smart and loving Shih Tzu. She just had her 6 month B-day. She has been a wonderful addition to our family. Puppy Spot made the experience a very easy transition. Thank You Puppy Spot 🐶

Da
Review №12

Puppy Spot successfully delivered my happy and healthy Corgi. I was a bit concerned during the process, but they proved to be a great choice :)

Ro
Review №13

Our new Mini Schnauzer is at 17 weeks . She is real winner. The breeder and the dame have done a great job in socializing her. We could not be happier even with the high cost involved with shipping and profits for Puppy Spot and the breeder.

Ro
Review №14

I have two happy, healthy, hilarious bulldogs that I purchased through PuppySpot roughly three years ago (they are 5 months apart in age). They came from two different breeders and both arrived safely and healthy - they were easy to train and have very sweet dispositions and are great entertainers. They have transformed our family life for the better and bring us joy every day. Sure, you pay a bit more for the service, but PuppySpot is doing all the legwork for you and my two are more than worth the cost. I could not be happier with my two best friends.

Jo
Review №15

In December 2017, I got my Labrador from PuppySpot. That was such a positive experience that in June, 2021 i got my Goldendoodle from them too.

Pa
Review №16

My husband and I bought Quincy, a male Maltese, in the Fall of 2016. At that time I gave 3 Stars, because Quincy arrived with infected, dirty ears, and because the breeder had never trained him at all, not even to a leash though he was already 4 1/2 months old. Now I am happy to tell you that he is a wonderful and much loved family member. Ears weren’t hard to heal, and he is smart and affectionate. He still doesn’t care for a leash, but we helped that by getting an invisible fence around the yard. He was very easy to train to this with just sound and lowest vibration (no shocking ever) and is very mindful of his boundaries and never strays. I will also note that he was not promised to be 100% Maltese, and the price reflected that. I suspected he had some amount of small poodle, and recent DNA test showed he is 86% Maltese and the rest small poodle. My granddaughter loves him too. I couldn’t love him more. Thank you Puppy Spot.

Is
Review №17

We have been for a month planning to welcome Opal, a cockapoo. We paid for her a lot of money. The app was grooming us on how to proceed, how to welcome our new family member. Weve even made a crate, like it was a newborn. My son, was waiting for his first puppy for his 10 years-old birthday.Then 2 days before her flight to us, we heard the news of one Opals physical problem. And then from there no solutions. A senior supervisor with only one name Carmen or Cameron or Carmon (no last name given even after we asked for one) called us and from the beginning of the phone-call he had a defensive and condescending attitude. We didnt want to talk to him, we wanted to have solutions from Brad our first puppy manager, but he told us there was no other person to talk to, he really was not helpful, in fact it seemed he didnt want us to have a puppy, since the first minute he said they would refund our money. And they did. They refunded our money right away. We tried to get her back, willing to pay the surgical problems, but nothing. They didnt care about us.They broke their promise they advertised so much.I really advise you NOT to use this heartless company, with no skills for customer service.I wish there was a ZERO in the ratings.

al
Review №18

After several delays we finally received our puppy.At her first required vet visit she was found to have parasites.She was treated with medication and after a second round of medsshe seems ok. Now Im trying to get reimbursed for my expenses as pertheir contract and theyve asked several times for records that Ive given them twice. I dont know what the problem is. The records are very clear.After many phone calls this is taking too much of my time. I spent a lot of money for this puppy and this is trying my patience.

Sa
Review №19

Read...-The concierge was nice (Keefe) before I pushed the final payment, once the payments completed he stop respond to my email.-The help team at puppy spot respond to my calls and answer all my questions, Id give them a good credit on that.-We canceled the adoption because one of the family households got Covid-19 and likely we all gonna get it, I did attach a copy from the medical report explaining the reason for cancellation, the team didnt show any kind of empathy, they did refund the money minus $495 cancellation fee. I believe fees are unreasonable since we inform the puppy spot about the current situation before the puppy reaches 8weeks old.

Su
Review №20

PUPPYSCAM!!!!! I tried to buy a Pomeranian puppy through puppyspot and got a mixed breed. I had him DNA tested and the test showed he was part Pomeranian and part Besenji. I had to send the puppy back to the breeder myself to get the situation resolved. But even with that I did not get any money back from this company.Original payment for Benny (Puppy ID 506516) $2,649.00Vet examination, $85.77DNA Test, $64.98Flea treatment 2 treatments $35.29 pack of 3 0.66667, $23.53Royal Canin Dog Food $37.99 per bag, 2 bags, $75.98Examination and Health certificate and Rabies shot from Vet, $91.45Air Waybill and Pet Shipping to Tulsa, $287.94Total $3,278.65NO MONEY BACK and NO DOG!!!!!!They say they are an advocate for the buyer. They helped the buyer cheat me. NOT PUPPYSPOT..... PUPPY SCAM!!!!!!!!DO NOT USE!!!!! DO NOT TRUST THIS COMPANY!I will post photos of him. He is a very cute puppy but clearly is not a Pomeranian. The black dog is the mix breed the red is a pure breed. The last photo is a photo of s Besenji, you can clearly see where he got his shape and marking from.$3,278.65 and no dog!!!!!!!!!!!!!!!!!!!!!

Je
Review №21

They would provide all of the information about the puppy and immediately forced you to pay for the amount with extra payment for the delivery but after upon the contract signing and payment i haven’t recieved any news from you guys.Tried to contact several times and the girl helping me was very rude and unprofessional.I just want to know if i could get the puppy that i atleast buy or if ever it is gonna get delivered to my place?I pay up for nothing.

El
Review №22

This company should be shuttered for lack of breeder oversight and compliance. It is shameful.

MS
Review №23

Expensive and puppy came with mites, yeast ear infection and giardia.We had been trying to get a puppy from independent breeders for months without success. We finally decided to go with puppyspot. The price is obviously 3-4 times more, however, they brought our puppy to our door, which was great! Our puppy has brought so much joy to our family. Now for the negatives: Puppyspot says their puppies are healthy. I have been to the vet already six times since the puppy arrived. Found out he has mites, and really bad yeast infection in his ears. He has been on ear drops for weeks and the infection still has not completely cleared. Then the poop sample showed giardia. We are now treating him for that. We have spent close to $1000 on vet bills in three weeks. My question is, when our puppy was given a clean bill of health and approved for travel, did their vet look in his ears? This degree of ear infection should not have been missed.I left this review on trustpilot and Puppyspot had my review removed.

He
Review №24

This is just a front for shipping puppy mill puppies and scamming people! Do not buy from them!!! Go to AKC.org to find legitimate and responsible breeders or go through a legitimate dog rescue. Do your research before you look for a new puppy to share your life with!

Ju
Review №25

PuppySpot has delivered our Aussie Doodle as promised, on time, healthy and happy. Our Puppy is wonderful! Thank you to everyone at PuppySpot! I cant stop raving about your service. Darlin arrived just in time for Mothers day and has been absolutely perfect.

Li
Review №26

I think PuppySpot is great. I got my last 2 puppies from them. I got a Chihuahua puppy in 2016 and just got another Chihuahua puppy a week ago. I find them most helpful, keep you posted on your puppies progress and both of my puppies have been all that I could imagine. I feel they truly do vet their breeders and even though puppies seem expensive, you pay for quality, and my puppies have been just that. Most places that don’t charge much are either scams or the puppies come from a puppy mill and tend to be sick and expensive when you get them with vet bills. I’d rather pay a little more and get a beautiful, healthy puppy.

Hi
Review №27

Caution- Do not buy from themPlease dont get a new companion from here. First their dogs are extremely expensive which we never cared but one of the most important thing is they all lie.When I got my beagle puppy last year, the website information, their staff and even the breeder told us that the dog will weigh maximum 15-18 lbs and they only sell pure breed dogs.My dog who is 1 and a 1/2 years old weighs 42 lbs, hes super hyper not a lazy dog at all always extremely active. I have cut down his food since he turned 8 months, no table scrapping, make him exercise everyday, despite this my dog is still growing and growing. I got my puppy thinking it will be ok with the apartment conditions of keeping a dog upto 25 lbs. But because of their lie I had to switch place, I love my puppy hes my family but these people tell you all lies for selling a dog. Since he weighs 42 lbs now we came to know that my dog is not a pure breed beagle hes a mix of beagle and a hound. But I was told this is a pure breed beagle. Very very disappointing.Attached is the pick, my beagle puppy with his brother....Update..now my puppy will be 3 years in December and he weights 46lbs and just now the banfield told me that he has genetic disorder for arthritis...

Lo
Review №28

I had to say that this company is a full of scam.They didnt care about the customer, All they care is the money. I wouldnt recommend this to everyone and to students just like me.All the publicity and 5 star reviews is all fake.I dont wanna give a one star if only i could put negative 1 on this review.I just bought a beagle puppy with the contract says includes the shipping.After the payment due to what they say that bad or impulsive weather they just left a box with the pup in it. The shipping center says they cant accept it without the dog crate.The manager of the shipping center called me to pay up another 1,500 and sended me an email which looks like a fake email for a shipping center.This is not included in our contract.It states on the contract that the seller is gonna be the one who will do the shipping not the buyer which is me. Upon my cancellation they didnt even provide any refund.This is 100% Scam and Unprofessional Company.They even tried to delete their email but luckily i screenshot the whole thing. Please do not buy from this website.

Be
Review №29

Perfect experience in every way. Received a beautiful, healthy and brilliant little puppy. He goes everywhere we go. Very expensive process but very rewarding!

Ce
Review №30

Worst experience ever, was told a week ago my dog would be here between 12-4, 4 comes around no dog. I call they say time changed to 6. 6 came, no dog. It’s now the next day and nobody has answered their phones and I have no update on my extremely expensive dog. Never been so disappointed in a company. This took away any good experience you should have when buying a puppy. Am I even getting my dog????

Ma
Review №31

I have to give credit to PS for delivering me my first healthy European Doberman and he is now 8 months and is the talk of the town with his beautiful physic and follows commands well. I have now just today purchased my second Doberman through PS and I can not wait to get her delivered me at my front door. They will acomadate any traveling arrangements availble to you. Lil pricy but you will get what you paid for. QUALITY!!!!!!

Bo
Review №32

Puppy Spot did a wonderful job of helping us choose our puppy and delivering her to our home. Every step of the journey was monitored closely and their communication and care for our puppy was perfect.

Be
Review №33

I have been on this site and it is to rich for me. I love labs but I just cannot afford these. Why cant you list lower priced ones. I am retired and have lost my currant love. I very limited income and cannot afford these.

Ba
Review №34

We purchased our Maltese puppy from Puppyspot. Absolutely, the best dog we have ever had. The whole purchase experience was truly wonderful. The puppy showed up perfectly clean and gorgeous. Our Vet says Miss Holly is absolutely perfect. Thank you Puppyspot.

ma
Review №35

Jack is my 4th Bichon puppy and the first one I got from puppy spot. He is by far the smartest and best pup I ever had. Puppy spot has been great to deal with.

Co
Review №36

Thank you for sharing your experiences, I was on the website interested in buying a puppy but now I am going to stay away, I am not Interested in overpaying for a dog with a high chance of being sick or having any kind of issues. I prefer to adopt a dog from the shelter.

Wo
Review №37

If I could give. A negative 5 stars I would. They sold me a beagle .who had parvovirus she died 3 days after I brought her home.stay awY from puppy spot

Ja
Review №38

Absolutely Phenomenal Company! Every single person I spoke with portrayed a genuine love for dogs. Thank You so much for the work you guys put in to complete my family!

Ja
Review №39

Puppyspot is an incredible company of employees who genuinely care about the dogs. I found my dog on their site last year and I am looking to get another one right now. Ive been searching for a good company for forever and Im glad that Ive finally found the one. I must admit, some of the reviews made me question Puppyspot, but after going through the process and actually taking the time to understand the company, I can testify that anything under five stars is a lie. The biggest trend on some of the negative reviews is that the dog had a small health problem or that the prices were too high. Mine did not have a health problem, but even if he did, it wouldnt be a big deal. I hate to break it to you, but dogs (like humans) sometimes get sick. Puppyspot takes their dogs health extremely seriously and requires all dogs to receive a veterinarian check before they leave the breeder. Plus, if there are any major health problems, the company pays for all the medical care. The people at Puppyspot love these dogs and the Puppy concierge who spoke to me told me that Puppyspot would take the dog and re-home him if I wasnt able to support him. I got the vibe that Puppyspot doesnt play games when it comes to the health of their puppies. In fact, in speaking with the concierge, I learned that the Puppyspot team actually examines individuals who want to buy their puppies to ensure that they are responsible owners. In short, they do not let just anyone receive a puppy, just like they deny 90% of all breeders who attempt to join Puppyspot and dont meet their high standard. The second major complaint (which I realised was a bit dumb) was that the prices were too high. Yes, Puppyspot does have some expensive dogs, but that is because they do not sacrifice on quality. What sold me, was that you are paying for the trust. I was able to trust that Puppyspot vetted all the breeders (Puppyspot denies 90% of the breeders who apply and has dedicated teams to drive all across the country and inspect breeders) and trust that all safety precautions were taken. If you need any last convincing, look at the leadership of this company. The executives hold degrees from Stanford, Duke, Michigan, and UPenn and a look at their social media pages illustrates their immense love for dogs. This company doesnt mess around and I am incredibly happy that I found them.

Br
Review №40

PuppySpot was great from beginning to end. I was so nervous because my husband purchased without really consulting me until after he had put down a down payment. I ended up paying the rest of the balance and then became their customer. After reading a lot of reviews I became even more concerned this was a scam. Boy, was I wrong! They are so professional and a great advocate for you between the breeder! They answered every question we had sometimes multiple in a day. They even had the breeder send more pictures of him when he got closer to coming home and a little bigger. The travel department arranged for an early morning flight and our breeder didn’t want to bring the puppy to the airport that early because it was too far away. We were beginning to get worried, but PuppySpot put her in her place for us. They basically told her to hold up her end of the deal and she knew she would have to drive that far no matter what because the plan had always been for the puppy to fly to our state. We’ve had our puppy for two weeks now and he is doing GREAT! He is the cutest and so intelligent - he can already sit and wait in a spot on command! We did technically get our puppy a day late because they fly standby when with a nanny (which ours was since he had to fly in cabin to be able to come to Phoenix in the summer), but they had fully warned us this could happen. We were upset at first, but PuppySpot worked really hard to get our puppy to us ASAP. I would recommend this company if your looking for a specific breed for a specific purpose (working ranch dog or a service dog).

KI
Review №41

Im 11 about to turn 12 and ive been asking my parents for a puppy so i found this website and started to read the reviews and now im not so sure of getting a puppy here BTW do you have to sign a form or something Cause GOOGLe doEsnT WAnT To aNSwEr mE

Ry
Review №42

I am reading many reviews and have gone through the same. I never received any type of response when I reached out via phone text email or their app. The day my dog traveled they found me and then alerted me on a separate call 10 minutes later that she would not be able to travel because she had some disease from drinking bad water and that the vet has an approved her. I then asked when she would be ready or how much time they would need and Sarah my PuppySpot advisor said that it’s going to cost the company a lot of money and kept repeating that and said she had no information.Long story short do not buy from here at any cost. It’s overpriced and nothing short of a scam.

Je
Review №43

Puppy spot pays their customers to keep quiet about sick/dead puppies. Clearly they are not puppy mill free. Just check official complaints and dispositions online. After weeks of research, Im re-convinced that i have to do the hard work of visiting local reputable breeders and WAITING until the right match comes along. Dont try to order a puppy online. It is exactly as it appears...horrible for dogs and exploitative for both dogs and naive buyers,

Je
Review №44

Worst website. They over charge you. I was lucky enough to find the breeder for the puppy they had on their website that was marked up $1000 PLUS A PICK UP FEE TO PICK UP SAID PUPPY than from what the breeder was selling for directly. WORST PLACE TO BUY A PUPPY. Just check with breeders in your area its alway better to work with the breeder directly because I got a dog that was priced $2450 but got the very SAME listed dog directly from the breeder by chance on their personal website for $800 plus a delivery fee of $300 to bring them TO ME. This place is aweful, its like a car dealership for dogs. DO NOT BUY HERE.

Sa
Review №45

If you buy a dog, regardless from where, a perfectly healthy, living dog dies in a shelter. Sickening that this business promotes the problem, not the solution.Any breed, any age, you can adopt from a shelter or a rescue.Be a good person, don’t ever buy!! Disgraceful!!!

Da
Review №46

I loveee this place I love it just love it ima adopt a cute puppy today!!()__()(•w•)(>🍯

Je
Review №47

The day my dog arrived she had an infection on her belly, a upper respiratory infection along with a few fresh wounds. This company only cares about the profit they make and not the dogs themselves. I was not re-embursed for my dog’s health issues upon her arrival as promised and every time I have requested assistance from this company they have changed their original promise and failed with the treatment of my puppy. I would recommend looking deeper into the company and verify that what they say about having responsibile breeders and not puppy milling since I definitely have had the opposite in my case.

Li
Review №48

I want to make this as detailed as possible to hopefully alleviate some of the fear and anxiety that I experienced for anyone who decides to go ahead with this company. I read a bunch of reviews on Google, Yelp, Puppyspot and BBB that were a mix bag, but those bad reviews were what I focused on, unfortunately, while I waited for my puppy to arrive. I wish I would have had more faith that everything would work out...because it absolutely did!It took me 8 years to be ready to adopt another Pomeranian. I lost my little Rylie and he was my first baby, my first dog, my first child, so it was a great loss that took time to get over. When I first started looking, I checked breeders in the area. Most the puppies were either adopted right away, or you had to put a deposit down for a dog that you couldnt even tell what it was going to look like and these pups were a minimum of $1500 each for that breed. Because of the fore mentioned issues and upfront cost, going through someone locally was out of the question for me. I did a lot of researching of PuppySpot prior to deciding to adopt from them. I looked for the right puppy for weeks then found my little Lane. He was the perfect looking, the right price and I was even able to finance him, without that option I wouldnt have been able to get a Pomeranian at all. I do realize the cost is much more expensive than going elsewhere, but I, like all their other customers, know that going in and I dont understand why anyone would complain after they committed to paying the, yes inflated, but fully disclosed cost of their new puppy. I put my $99.00 deposit down and signed the contract. I am billed by checking account draft, bi-weekly on my paydays.I was expecting for my puppy to arrive 9 days later on a Wednesday. After 2 days, I was told the option of flying in my puppy to Phoenix was no longer available due to a heat embargo and he would have to fly in to Flagstaff (4 hours each way). I told them that was not an option and I could not travel that far to pick up the puppy. They then called me back and told me it would just be another $200 and they could send him ground transportation to have him there a week later, arriving between Tuesday and Thursday. I got angry at that point and told them that I am not committing one more dime to getting this dog (I already rolled in $399 to my financing to fly him in) and they can cancel my account if thats the only option. They then put a Manager on and he calmed me down and told me they would take care of the ground cost. I agreed.They let me know to download the PuppySpot app that you can converse with your Puppy Manager, see pics of your puppy and see the info about the pups parents, etc. I requested pictures that I received within 72 hours and thought that he looked a little sickly in them, so I requested a video to see him that he was in fact active and healthy, which I got a day later. The videos put my mind at ease. He was spunky and apparently happy and well taken care of by the breeder. It was obvious he lived inside in a warm, clean, loving environment. My arrival date did get pushed back to Friday, but that wasnt a big deal. They always responded to my questions within a couple hours, if not right away, and I was super high maintenance with a bad attitude and a lot of mistrust, paranoia from continually reading the bad reviews, freaking my self out.When the transport company picked him up, they sent a pic to let me know they had him. I was able to text the transport company and check on the baby during the 5 day trip.When he arrived, he was smaller than I had anticipated from the pictures (3 lbs) and about ten times as cute! He was scared at first, but I gave him a bath and he warmed up to me, my boyfriend and our 18 week old Mini Aussie. The two puppies have been playing for 4 hours straight and his temperament is so sweet and playful. He is a gorgeous, perfect little guy and everything went wonderfully, no matter my reservations.I DEFINITELY WOULD RECOMMEND GETTING YOUR PUPPY AT PUPPYSPOT!

Na
Review №49

First question they ask...How much money are you looking to spend on your new puppy? Tells you all you need to know about this greedy, grimy middleman $ervice.

Ma
Review №50

One of the worst experiences our family has ever been through. We purchased a Mini Goldendoodle that we named Wilson. Our puppy arrived, sick, with parasites and a cough. After countless visits to the vet, we were finally able to rid him of the parasites. The company never followed up on reimbursing our expenses, as they promised. From that point, the experience went even further downhill. At six months, Wilson started viciously attacking our children-unprovoked. He would go into a sudden rage and afterwards, he would seem remorseful. I again contacted PuppySpot and was told there was nothing they could do. We spent thousands of dollars on trainers. We paid a behaviorist who told us that even with behavior modification, the dog would potentially still attack. She suggested that we DNA test the dog. Turns out that he had as much Chihuahua DNA as Golden Retriever DNA. Not what we expected, nor what we were told or sold. After spending over ten thousand dollars on Wilson and his related issues, we ended up having to give the dog to the Behaviorist as a final attempt to provide him with a life, but at the same time to protect our children from further attack. Throughout our unfortunate experience, I repeatedly asked to speak to the CEO or an officer of the company. Regardless of the number of times I requested that action, it never happened. With all the issues, money spent and most importantly the disappointment and harm my children emotionally and physically suffered because of the dog, to not get a return call from the leadership of PuppySpot is telling of the modus operandi and their lack of caring about their customer, product and reputation.

Ir
Review №51

I got my Beagle in 3/2018 after few delays and cancellations.I tested him and Vet.said has Giardia, put him on med. 5 different times saying it is very resistant to medication. I really got tired of treatment and expense every time I took him to Vet.Popy Spot said they are healthy when we get them, it wasnt the case.I even not sure if he is mix with another Hund or realy pure.His name is Tyson ( Shangool)

De
Review №52

All shops that deliver bred puppies are the exact problem, 50% ofthose puppies statistically end up in the shelter and put to sleep.Adopt a pet from a local shelter or rescue!

sh
Review №53

Paid in full for a puppy never got itthey move the time every day with different story bad company

Je
Review №54

I tried to fill out an adoption contract and for some reason it wouldn’t work!!!!! I got so upset about it!!!!!!!!! I didn’t like it one bit!!!!! Do NOT get you puppy from HERE!!!!!!!!!😡😡😡😡😡

Information
13 Photos
54 Comments
3 Rating
  • Address:9724 Washington Blvd, Culver City, CA 90232, United States
  • Site:https://puppyspot.com/
  • Phone:+1 866-306-6064
Categories
  • E-commerce service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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