After making an appointment ahead of time I still had a 3 hour wait plus there wasnt any Uber or Lyft complimentary service like other Honda service departments I have gone to. Staff wasnt very informative either. Maybe this dealer is good in other areas, i dont know but even after I was informed that my car was ready I had to wait another 20 min at the pick up area. And currently still waiting -_-
The service here is terrible. Some staff are doing better but serious over haul needs to happen.
Just because some employees dont know which days theyre open. i was told to come on a day they were closed made me waste a few hrs of my time just to come back another day.
The service dept. Was great, they welcomeand help me get my car work on.
ABSOLUTELY HORRIBLE. THIS IS MY SECOND AND LAST CAR I WILL PURCHASE AT YOUR DEALERSHIP,
Friendly personal and knowledgeable agents
I came in mid-morning with a warranty issue. The intake by Ron was prompt and courteous. They promised the car by 1:30. Nice facility, and just a short walk from Culver City.
Knowledgeable and friendly staff.
The oil change was quick and easy
Great quick professional service. Very clean and responsive
Service experience was amazing my service advisor very professional and helpful
Had an appointment so it was fast and friendly. Chanse was great!
For the prices they charge, they couldve been a whole lot more personable while charging 50-90% more for parts, service & accessories than they could be paying at some very nice places in areas that have more parking, LESS TRAFFIC & professional cashiers........lemonade anyone?
Keep the good job!
Good service, kind felt some upsale pressure by service advisor.
Real bad services, I will never go again and do service in my car there. They scratch my car for the second time. 😡😡🤬😡
Nice 👍🏼
Dealerships.are always money hungry..
Couldnt even book an appointment. Phone system had crossed wires. Redirected me amongst 3 people for 10 mins till I hung up.
Wonderful experience as always at Culver City Honda
I did not like it. They lied to me they told me that they could give me service without an appointment and when I arrived they did not attend me so they did not recommend it very bad service ☹☹🙁🙁🙁👎👎
SENOR SALVADOR GIVES EXCELLENT ATTENTION.
Very good service
Excellent mechanics and services. There the problem is the dealer.