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Lucky B Trailers
11332 James Monroe Hwy, Culpeper, VA 22701, United States
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Lucky B Trailers

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Da
Review №1

Not a good first day of ownership. Found damage on the unit that I just purchased at time of delivery. Sales person said that all trailer have some type of damage. So I made the 110 mile 1 way trip home only to find that I had lost both bearing caps on the axles on the same side. I contacted the dealer and sent pictures of the unit. I was told the next day that it would be turned over to the warranty department and I would have to wait for parts to be mailed to me. Not sure how long this will take. But all I know is that I have a brand new trailer that I cant use until parts arrive. So we will see how this goes.

Jo
Review №2

Stopped to a few trailers dealers on the way, got creepy vibes from them and then I got to Lucky B… they had the trailer I was looking for, priced decently and I pulled off within the next hour with a permanent plate on the trailer which is priceless these days. I will be back and I will recommend to my friends to go to this place when you need a trailer.

Ja
Review №3

Thanks to Zack and Bridget of Lucky B Trailers on a great experience dealing with them, purchased NEW 22FT Trailer found out the Trailer wouldnt fit my needs, So Zack located me a Trailer that would meet my needs. Made the transfer very easy. Very good service from Zack and Bridget would highly recommend them for your Trailer needs. For such great service I give them five stars.J&J Truck Auto SalesJim Arnold

Ri
Review №4

Drove 99 miles to get here and well worth it. Great staff helping me out with the purchase and had everything ready when I got there. Fair price and easy to deal with. If you are in the Baltimore Washington area it’s worth driving down. This place really takes care of you and you can’t go wrong with a big Tex trailer. Best quality around.

Ja
Review №5

I got my trailer from here! So glad I did, they helped me with the entire process also even afterwards when I had any questions. I will definitely be coming back for my next trailer!!

T
Review №6

Fantastic experience buying my first trailer. Bridget was extremely patient and helpful, answering my many questions, ensuring I was comfortable and informed before making my decision. Highly recommend Lucky B for your trailer/accessory purchases!!

Pa
Review №7

I accidentally severed my horse trailer electrical cable at 1 PM on a Friday. I called everyone for help. Lucky B was the only one who would take me. I was fixed and headed to a Gettysburg re-enactment at 5 PM. Same day emergency service with a smile. They will be getting more of my business.

St
Review №8

Lucky B Trailers had exactly what I was looking to purchase. Was not intending to actually purchase that day and did not drive truck there but Bridget made it too easy. She was very accommodating to pick up at later time offering to stay after hours and even be there Saturday if needed. Friendly and they filled out paperwork in short time. At pick up they hitched it and was on my way. Appreciated the respect for time and professional service.

De
Review №9

Would highly recommend Lucky B Trailers in Culpeper Virginia! Bridget and Zach helped me get my dream trailer!

CS
Review №10

Very friendly and knowledgeable staff. Bridget made the buying process very easy and had the trailer and accessories in stock that we needed . Will be buying from here in the future as the need arises .Thank you!Kathy

Da
Review №11

I walked in and waited for 15 minutes for someone to help me find a specific part I needed. There was one man that I could see and he was on the phone the entire time in which sounded like a social call not much talk about trailers going on. He never once asked what I needed, or even said “I’ll be with you shortly” instead just looked and kept talking and laughing while I waited.I wouldn’t waste your time walking into the store like I did. It’s much more worth it to drive up to JIMMYS trailer in brandy station.

Ma
Review №12

Fast, efficient. Bridget was a pleasure to work with on the purchase.

De
Review №13

Thank you Lucky B for making our trailer purchase so pleasant! Excellent Customer Service. Special Thanks to Bridget!

ST
Review №14

They will work with you through any situation, dont matter how far away you are. I strongly recommend working with this staff.

Jo
Review №15

Bridget was extremely helpful with the everything I needed to get the trailer that I needed. I would highly recommend Lucky B trailers.

Mi
Review №16

Lucky B Trailers is the best in the business. Friendly staff with prompt service and no hassle transactions. I don’t even need another trailer yet but I’m ready to go back and purchase another. Great job Bridget and Zach.

Ma
Review №17

Lucky B and Bridget definitely know their trailers and are easy to work with. No fuss, no muss, got my trailer in a short hour or so and on to work with it. Mark, CleanCut Tree Services Five stars

To
Review №18

My experience with Lucky B’s trailers was outstanding Bridget was very knowledgeable helpful and courteous she went above and beyond to help me with some issues we had with financing paperwork I would recommend anybody to go to Lucky B’s trailers for the next purchase I am very very satisfied with my big Tex gooseneck trailer.

Jo
Review №19

Bridget made the purchase of a new trailer really easy. Staff was all willing to help with any needs or concerns. Many trailers to choose from for what you need.

Ro
Review №20

Thanks Bridget for all your help getting me setup with the new trailer! It was a pleasure working with you and I really appreciate how easy and quick you made the process from the time I called you with questions to getting me out the door yesterday.

Ji
Review №21

Great folks, bought a brand new Lakota trailer with living quarters and it was fantastic to work with these people. They were upfront about everything and kept us in the loop of what was going on with the build and turned out a great product. Thank you very much

Je
Review №22

Bridget sold me on a 2017 Lakota 2 horse LQ when all I was looking for was a cheap GN horse trailer to camp up in, haha. It was my dream trailer and everyone told me jump so I did. I had some amazing camping in it and even lived minimalistically until my truck was totaled. My trailer had minor damages, and another dealer told us they thought it needed a new axle and had been totaled. So I took it back to the best, Lucky Bs after speaking with Zach. After a thorough look over it wasnt totaled or damaged too bad besides the inside divider so they straightened it and also put new tires on for me. Excellent service, they go the extra mile to help you out. Ill be taking all our trailers to them.

Ca
Review №23

Really great customer service! My horse trailer was taken same day for an inspection and minor repairs, which were completed within 24 hours. Friendly, helpful, and understanding staff, and good prices.

Le
Review №24

My son and I purchased a trailer. Everyone was super knowledgeable and friendly. We were in and out within 30 minutes, including state tag, etc. They also waited for us past closing to pick up the trailer. Excellent customer service!

Da
Review №25

Best place to buy a trailer or truck bed by far! These people are straight forward, honest and stand behind there work! Wish they sold more than trailers because I’d buy everything from here. Looking forward to dealing with them some more in the future!

Hu
Review №26

Great bunch. Suggest. Highly

Ka
Review №27

Great service today from a wonderful salesperson Mrs. PAULEY. VERY FRIENDLY, GREAT JOB ON EXPLAINING EVERYTHING. If you need any kind of trailer I highly recommend Mrs Pauley

Ch
Review №28

Everyone is friendly and attentive offering great products! Thanks for your help!

Bu
Review №29

Walked in and had the trailer I needed in less than an hour. Great service, very knowledgeable of trailers, friendly and most of all, just overall good honest people.

Ma
Review №30

The best place to buy a trailer. Customer service is exceptional even being closed Bridget met me there on Saturday to pick up my trailer.

Ch
Review №31

I had a great experience working with Bridget. Even though they didnt have the trailer I wanted at the time, she took it upon herself and looked around for me and found one. Good people here. I highly recommend them.

ro
Review №32

Lucky b trailers had a wonderful experience. These guys were great got my trailer looked at and fixed even with being busy and near the holidays. Plus they have propane ....i mean awesome!!

Li
Review №33

The the 14 LP dump trailer is well build. The transaction was easy and fast. Thanks for the help

Ji
Review №34

Awesome customer service….great trailers!!!-Jim

Sa
Review №35

Excellent service and quality trailers! Purchased a 16ft utility trailer from them today, and even with my kids being a bit pesky, they were great people to work with

Jo
Review №36

Friendly staff. Straight forward rentals. Will use again.

Aa
Review №37

I went in to purchase a hitch part as lucky b was the closest B&W dealer. They didnt have what I was looking for in stock which wasnt a problem, I was willing to order it and wait. The girl at the counter was very nice and helpful but when there was a question about the part she had to ask the owner. This is where the experience went south fast. The owner was too busy to assist a customer. He made his employee play telephone running back and forth 4 times when I could clearly see him sitting in his windowed office. The trip came down to him saying I could get you the part but its too expensive for my time....just get something else here. Ive not been back. Not the only trailer shop in town but they act like it is. Try somewhere else first.

Ed
Review №38

Bought a new Lakota LQ. Bridget handled everything great and communicated. Everything was on time and correct. I would recommend using them.

Sc
Review №39

Bridget is very friendly and professional. Bought a great trailer for a good price.

Ge
Review №40

Great staff, quick and easy transaction. Staff very helpful and knowledgeable. Great communication also. Great selection of trailers.

Ry
Review №41

If you are in need of a trailer or trailer accessories, I definitely recommend that you go to Lucky B Trailers! The team at Lucky B Trailers went above and beyond! Thank you!

Mo
Review №42

Our food truck company purchased our first trailer from Lucky B. And Bridget was amazing to work with. Answered all of my calls and emails. Amazing customer service. Were looking to buy more. If anyone is looking to turn their trailers into food trucks. WE CAN GET THE JOB DONE FOR YOU! Check us out. Elhaj Custom Food Trucks. Thanks again Bridget and Lucky B!

Ni
Review №43

Very friendly and knowledgeable staff. 100% Recommend them for all your Trailer needs.

Jo
Review №44

Great service Great price Great Staff. Upfront pricing with no surprises.

Ru
Review №45

Lucky B trailers is my go-to source every time I need a new trailer for my business or personal use. The staff is very helpful and friendly which makes the process a joy. They even have all the accessories in stock to go with whichever trailer I need at the time. Thank you Lucky B Trailers!

An
Review №46

Bridget at Lucky B Trailers provided us with expert advice and we purchased a new Covered Wagon trailer. She is fantastic at what she does. She made sure we were completely comfortable with our purchase and even helped us hook it up to the truck with all the necessary equipment. Highly recommended.

Ji
Review №47

Great place to buy a trailer.

St
Review №48

Small manufacturers problem with the Big Tex trailer when I picked it up and the professional staff at Lucky B in Culpepper took care of it right away and had me out the door with my new 18’ trailer

Ju
Review №49

The staff here is great! Bridget helped me to find the right trailer for my needs and with a great price. She did all the paperwork and all I had to do was stop by to pick it up. It took less than 15 minutes! Thank you!

ju
Review №50

They did a fantastic job! Very please.

Ja
Review №51

Courteous staff and an excellent product. I expect our new Big Tex fifth wheel equipment trailer to give us years of dependable service.

Br
Review №52

Bridget and the team at Lucky B were nothing short of amazing. This was my first time purchasing and pulling a trailer and the on-site training she provided just ensured my success on the 3 hour trip back to Virginia Beach. The quality of service and the price of a quality trailer was well worth the road trip. I am impressed and can’t wait to travel with my horse. Many thanks to Lucky B!

Fr
Review №53

Bait-and-switch routine..to use the words of an earlier review. I was searching for a CM new horse trailer. Lucky B trailers was showing a clearance price of $7K on a trailer in inventory. There were 2 more trailers in stock with a call for price note. Guess what... when you call the clearance model is gone and the exact same model (year and features) suddenly costs $8.3k. Bridget the sales manager explained that the $1.3k difference is due to transportation charges - huh????? Another good one..the clearance model is a trailer from January the $8.3k one is from a later month. Do your research!!! the exact same model with same features was on sale for $6.75k a 100 miles South, even with the $500 delivery to your doorstep fee, still a pretty good deal...Lucky B trailers will have to do a lot to earn my business in the future

to
Review №54

Purchased GN22 30 foot long trailer.The lifting jacks are not sufficient for this size trailer. Very hard to jack with no load on trailer.Lucky B Trailers put two new jacks on trailer and there was no change, still very hard. I am happy with rest of the trailer .Bridget has been very helpful at Lucky B.

Mi
Review №55

Great experience! Bridget was great!

De
Review №56

Very nice ppl!!

Ch
Review №57

Call them 3 times just to get a price on a flatbed for a truck and the lady told me someone would call me back and never did. Poor customer service. Will never waste my time with them again

Fr
Review №58

Great

Sh
Review №59

I drove from Baltimore (2.5hr drive) because of there selection and prices! Great service! Was in and out in 30 minutes with my new trailer. I will see you guys again, if my future needs require another trailer. Thanks again!!

We
Review №60

Very nice facility for quality new and used horse and utility trailers, and trailer repairs. Friendly staff, easy to find location. Great selection of living quarter horse trailers.

St
Review №61

I purchased a new trailer here and they had the best price and were very professional. I continue to use them for all my trailer needs even trailers I didnt buy there. I highly recommend them.

MO
Review №62

I havent brought a trailer here but if I did it would be here very nice employees. I Rented a trailer I was in and out in no time

Ki
Review №63

I bought my first LQ Horse trailer in December 2017. The staff was friendly, patient, and helpful in explaining the different options available. I had checked around and I feel I got a good price for the trailer I purchased. They had a good selection of trailers to choose from and I got exactly what I wanted. I definitely recommend them and Id go back.

Pe
Review №64

Second Big Tex goose neck trailer purchase within 3 months. Service was above satisfactory both times. Zack and bridgette are amazing. Im looking forward to purchasing more trailers from them in the future.

Co
Review №65

Jeremy and Carrie did a wonderful job helping my husband and I purchase our first living quarters horse trailer. Since my husband is self employed, it made for a lot more leg work with the financing, but they stuck with us and got it done! Taking the trailer on its first trip this weekend. Highly recommend Lucky B Trailers!

Di
Review №66

Lucky B Trailers in Culpeper is awesome! I have purchased three trailers from them and my buying experience has been fantastic! They are great to work with and their service is wonderful! I cant say enough great things about them!!

CJ
Review №67

The process of renting a trailer was easy and the price seemed fair. All the employees were friendly. However when I called to reserve my rental I said multiple times that I needed a trailer with no sides on it, the girl on the phone said that she would reserve a 70ch model for me as it was the correct size and did not have sides on it. When I showed up to get the trailer it was not the correct one, it as a 70PI model which although was the correct dimensions, has very high sides on. I told the guy working there that it is not the trailer I was told I was renting to which I was I told it was the only one they had left so basically I either had to take it and make it work or just not have a trailer to use. So I unhappily took the trailer as I needed it for that weekend (at this point it was 3pm Friday), knowing that I really didnt have any other options. In the end I was able to get the job done with the trailer that I intended to use it for however it made using it significantly more complicated and almost resulted in flipping one of our ATVs trying to load it onto the trailer. Unfortunately as convenient as their rental service is I will most likely not be back due to them not being able to simply reserve the correct trailer for me, or if they didnt have what I asked be honest and say that they didnt have it. Worst part for them is that I am in the market for buying a larger trailer but their dishonesty in trying to reserve a rental makes me not want to purchase one from them.

Cr
Review №68

Very pleased with the service, Bridget was very professional and helpful in our dealing with them.

Ke
Review №69

Everyone was very helpful in selling me a 70CH car carrier. I opted to add a spare, which they mounted to the trailer while I was finishing the paper work. About 2 weeks later when I tried to remove the spare tire to fix a blow out, I realized that the threads on one of the mounting bolts were cross threaded with an impact wrench. 3 hours later, after drilling and chiseling the bolt to pieces on the shoulder of an interstate, I was back on my way. Called Lucky B to see if they had any interest in trying to make it right (maybe throw me a replacement spare or something?), and I walked away with a not really much we can do, sorry. Customer service is easy when everything is going right; its when theres an issue that you get to see who is willing to stand by their work (or in this case, try to correct a mistake that they made).

To
Review №70

Briget was so helpful! She had everything setup and ready to go when we pulled up to make the trailer purchase. Will definitely be back when we need to purchase our next trailer.

Do
Review №71

Great service and great products. If you need a trailer or parts. This is the place to go

Ga
Review №72

Bridget has to be the most professional person I have dealt with. Very knowledgeable and friendly. Look no where else !!!!!!! Thanks again for the awesome experience !!!!!!

Ka
Review №73

The worst customer service that i have ever run across! I do not recommend doing business with Jeremy Lankford who is the manager of this establishment. He is not honest at all and is only in it for how much money he can get out of his customers.

Jo
Review №74

Zach and his staff were very friendly and excellent customer service. Highlyrecommend them for any trailer needs

Ba
Review №75

They were fantastic! I had to get some lights fixed as well as an inspection on my horse trailer. We were also in a tight timeline to move my horses, they not only were they able to squeeze us in, they were also able to fix it and do the inspection! (Probably not always possible) while there, they were kind, and gracious! Definitely recommend them!

Ai
Review №76

We just bought a pre-owned horse trailer from Lucky B Trailers. Zach and Whitney were fantastic and very professional! The inventory at Lucky B is extensive and we were able to find exactly what we wanted quickly. THANK YOU!

Sh
Review №77

We love doing business with Lucky B. They gave us a great value on our trade in, and we got a new Kiefer LQ for a great price that has exceeded our expectations thanks to Jeremy! Zach was very patient with us, adding all the finishing touches we requested to make it perfect for us, and we just got back from having him teach us how to winterize it! Lucky Bs staff is incredibly kind and patient - they will do everything they can for their customers, and do not try to hard sell! Highly recommended

Br
Review №78

I would highly recommend Lucky B trailers to everyone. They have great prices & excellent knowledgeable staff.

Ja
Review №79

Just purchased a 14 utility trailer. Fair price and friendly staff.

Pa
Review №80

Nice selection

ZE
Review №81

You learn to appreciate places of business that carry themselves with honesty and integrity.Not only did I buy a trailer from them but my friend did too.

St
Review №82

Awesome 👌

JT
Review №83

Bought a 12 v-nose for a good price.

Je
Review №84

Bait and switch routine. Advertise 2018 price, then oh sorry all we have is 2019. Corporate does our Craigslist ads. Hundreds more expensive than advertised price.

St
Review №85

They had what I needed in stock and at a discount

Ga
Review №86

Everyone is very helpful.

Jo
Review №87

Just plain awesome

Pe
Review №88

Nice prices

Je
Review №89

Exelent service

st
Review №90

Informative, helpful

Ke
Review №91

Rude!!!

Ph
Review №92

Customer service

Information
24 Photos
92 Comments
4.2 Rating
  • Address:11332 James Monroe Hwy, Culpeper, VA 22701, United States
  • Site:http://bigtextrailerworld.com/culpeper/?utm_source=Google&utm_medium=lpm&utm_campaign=local_presence_management
  • Phone:+1 540-210-1555
Categories
  • Trailer rental service
  • Trailer dealer
  • Trailer repair shop
  • Trailer supply store
  • Utility trailer dealer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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