Payne Pool employees are simply amazing! Their knowledge is superb and 2nd to none, then add to that their personable demeanor...customer for life right here

Best place for pool service and pool supplies. Super friendly and helpful!

Very kind and professional. I returned a part, I lost the sales receipt and they were very kind to refund my money (it was only 9.84) with no receipt.

I’m a first time pool owner and everyone at Payne’s has been beyond helpful! In the few weeks I’ve had my pool I’ve gone back numerous times to get my water right (we have well water with lots of iron) and every single employee has been nothing but super nice and gone above and beyond to help. Definitely recommend them!!

I had a lot of trouble scheduling this appointment. It took them about two months to come out to my house after initially talking to them. Then when they did arrive, without prior notice, they inspected and then cut the broken parts off of my spa. Because they didn’t have a replacement part on hand, they then took the parts back to their shop after telling me they would order them and come back out. Later that evening I received an email from Michael informing me that they could no longer work on my spa and that I should contact somebody else. While they did provide contact information for another person and I didn’t get charged, I thought this was very poor customer relations and was unacceptable business practices. This all started in early March and due to the delays I am still waiting on service to be completed.

Payne pools is amazing. Came over and fixed my problem without a hitch. Highly recommend them!

Always great service

Taking CoVid19 seriously. Excellent customer service. Excellent knowledge of everything pool. Ill be driving from Fredericksburg to use them from now on. Worth the drive. Best pool company in the area.

Just installed a pool this year and Payne pools and spas has been great always helpful no matter what we have needed. Would highly recommend them.

Payne Pools has always been very pro active with my pool needs and its water condition.All their instructions for me about treatment procedures have always been clearly written down for me to follow. Their recommendations have always been right on correct. I bought my current house with a pool already on the property. I was a complete novice with pools, never having or maintaining one. Payne gave me such good instruction on setting up and caring for the pool. Their instruction was superb. I don’t go anywhere else for chemicals and advice. One of the best perks is their free-of-charge pool water analysis. My local pool company only gives free water analysis if you buy something.Great family owned company!

I’ve been to Payne’s three time and they are fantastic.

I love the staff of this Payne Pools location. I NEVER go anywhere else for testing my pool and spa water. I love their occasional discounts. Try them out. You ll never go anywhere else again.

I have always loved this store. They always have everything I’ve needed in stock but more than that the staff is phenomenal. They are helpful and polite and just a joy to deal with.Keep Up The Great Work

A great company to have for your pool. They are always so helpful and show a genuine interest in their clients. We’ve been totally pleased since we bought this place a few years ago.

I Always go to Payne pools for my pool needs every year. The staff is very knowledgeable Malissa is an amazing wealth of knowledge. She and her staff do a phenomenal job and I highly recommend Payne pools.

Great experience! This place is amazing. If you have a pool you should come here.

Always extremely nice and helpful. Patiently answer any and all questions.

Awesome store! They fixed our pool after we messed it up trying to do it ourselves. Thanks!!

Very knowledgable and helpful staff. They take the time to explain everything and write down the instructions. Very happy with their service.

I have done business with Paynes for over thirty years. We have used them for every thing such as pool supplies, gas logs, spa supplies, pool and spa covers, pool shutdown and opening, and even a total pool restoration a few years ago.Weve been totally satisfied with our relationship. They are totally committed to customer satisfaction. If you have need of their servicesstop in and se Susie, Karen, or Michael.Pat Austin

Everyone here is so helpful and knowledgeable. I cant thank them all enough (especially Michael) !!

Very helpful staff.

The Warrenton staff has the right stuff to keep my pool clear and balanced all season.

They help me keep my pool and spa perfect year round

Great people. Gave me a lot of info being a first time hot tub user.

Treated as a valued customer. Spoken to by owner and sales person and thanked by both.

Friendly customer service and SO helpful!

They know their chemicals, how to balance a pool, and are pleasant friendly people

Great people, knowledge and service. Top notch.

Great knowledgeable and friendly staff!

Nice people and very helpful