Dealing with Tony and Tracey has been great. They are knowledgeable, honest and dependable and care about their customers. Nobody wants to deal with bugs and / or crawlspace moisture issues but if you find yourself in one of these situations please give this Perma-treat team a call. You may need to leave a message but they will get back with you. Not many businesses give a follow up call after service like I received just to see how things were. Highly Recommend.
Communication at the Culpeper location is very poor. During my first visit from the inspector, for ants in my home, I was told certain information about my service, how it would work, phone calls I would receive, etc... Apparently none of this was communicated to the office, manager or tech. After a lot of back and forth with the Manager, Inspector and Tech things were finally worked out. At that point I was told the tech would come every 8 weeks and would call me to arrange for a Saturday time so they could come in my home, since that is where the problem is. Tech came to my home, unannounced, on Thursday, not sure what all he did, but my ring cam showed he brushed down cob webs and such around my porch and car port. Not sure what else was done, since I wasnt home!!! Got my receipt that my card was charged and still dont know what he did since my problem is in the house! Have called the Culpeper office multiple times today (only ever get voice mail), left two voice mails for Tony Wise, the manager, AND I sent an email. I have heard nothing back and the first voice mail was left over 6 hrs ago.
We used there Christmas light service that they advertised and paid a lot of money. They say they will put them up, take them down and store them. They came and put them up but never came and took them down and after multiple calls and promises they would come and take them down they never did. Paid for the service that they never provided. It was a complete scam.
Thieves. Nothing more needs to be said. Tony is extremely rude and we will never do business or recommend them to anyone unless we get a complete refund
I would like to commend our service technician, Randy Caylor. He always does a great job and goes above and beyond to answer our requests and meet our needs!
The Technician Randy came to my home last week and treated for a major problem I had with Ants and Spiders. Randy took his time and did a very thorough job around my entire home. Within a couple of days Ive noticed a Major difference around my home, and the pest have seem to magically disappeared. I Thank Randy and Perma Treat for this Excellent Treatment and Customer Service. You just gained a Loyal Customer in Culpeper. Thank !!
I love Perma Treat we have been with them for a few years. The technician always call before he comes out and ask if we have any trouble areas. Always so friendly. The price is great and we are happy with our services!
I was pleasantly surprised Saturday morning when Adrian showed up to check our termite stations in our newly purchased home. He was very kind and professional . He replaced 2 cartridges and alerted me to a few ants in the front of the home. Thank you so much for your kindness and information
By a large margin, the most professional group of people Ive had the pleasure of contracting with during the process of home ownership. Brian and Chuck were both super helpful and knowledgeable about their trade and very happy to explain the services performed to a level of detail where even my inner engineer was satisfied. The level of service and manner is exceptionally uncommon, thanks.
Tony has provided reliable service to our home for many years. When we had a new bug he provided an extra treatment and came an extra time to be sure the issue was taken care of.Office staff are also very helpful with any billing questions.
Very good
I contacted Permatreat a few months ago regarding mice in our home and wanting to have the yard treated for bugs as well. They were able to book me an appointment for an inspection and treatment almost immediately. Just had our second treatment done and I’m equally as pleased with them. I love that the safety of my pets and family are taken into consideration with the products they use. And they work! Everyone that I’ve ever spoken to is as friendly and helpful as can be every single time, both on the phone and in person. Prices seem reasonable to me based on their services. Definitely recommend.
Our technician- Randy was so professional and pleasant to work with. I saw a significant difference in our bug problem after the first treatment that he did. He always arrived on time, and walked me through all of the processes. I felt perfectly comfortable to have him in my home and was impressed by his professionalism and knowledge.
I just wanted to give a huge thank you to Tony Kennon. What great service he provides for us here at the Orange County Landfill and all of our collections sites through out the county he services for us. Couldnt of asked for a better person than Tony. Has a great funny personality, and always jokes with our staff making them laugh. Well known from our employees. They never have anything negative to say about him. Great Guy! Keep up the excellent work you do. We are happy with your service.The Orange County Landfill Crew!
I recently had service with PermaTreat. Randy was my technician and was always sweet and polite along with being easily reachable to discuss scheduling. It seemed to me that the chemicals were not as potent to maintain the insects and spiders in and around the house. I was considering cancelling my service and being fairly new, administration office stated I could cancel with no obligation but requested the manager to reach out to me to discuss additional supports in efforts to keep me as a customer. I waited almost two weeks and followed up with the office in that time to hear from the manager before I fully considered cancelation. I never heard from the manager and subsequently I went with another company for service, whom chemicals seem to be working along with spraying inside the house. I feel as if I didnt pay for anything. While Randy was nice, I am paying an additional 5 dollars for service and seeing significant results.
Good folks. They are responsive when we call; the techs are capable and knowledgeable - and they are both nice and informative when they are at our home.
I have been with this company for so many years i cant even remember how many. They are amazing and i highly recommend them to everyone. Their service is impeccable. Love them. I can call them and they respond immediately.
Tony Kennon services our building at Orange County Roasters and he is the man! Always very personable and has great stories to tell about his grandson! He is always very prompt with attention to our building and willing to make calls to us whenever we need. 10/10 would definitely recommend.
I have been a customer with culpeper Prrmatreat for years and have always been very pleased with the people and their good attitudes and their willingness to please. It’s a well run ship with a good record of getting rid of the bothersome pests! They really get the job done and come when you call. I do not bother to shop around so I am a satisfied customer!
Tony services us in Lake of the Woods. He is always available for special treatments as needed, usually coming out the same day, or at least the next day. He explains what causes the issue and what he is doing to clear it up and also how to prevent it from occurring again. Thanks, Tony.
Mike is an extremely reliable, professional and considerate person to work with . He consistently services our home and is prompt when he is called outside the normal quarterly services as well as the quarterly appointments. I never worry about pests because I know Mike will take care of it! I highly recommend him for your home pest control needs.Pete Somma
Great service and my technician really knew his stuff. I had an ant problem that I could NOT get under control. They found the nest ? And I have not seen ONE ANT SINCE. They even found a problem in the crawl space I had no idea was there. Brian the manager was super helpful in getting that taken care of too. Can’t thank you guys enough!!!
The staff at the Culpeper PermaTreat office have been wonderful to work with in all aspects of business- from scheduling, to treatments, to billing.
Service has always been great and I am always happy with the services that they provide.
PermaTreat is great! I had Birds in my bathroom vent! I called Sherene and she told me Ron would be in touch with me! He called me moments later, came out the next morning and then he came in and took care of the issue for me! And sprayed the bathroom for Bird mites! He cleaned up all of the birds nest! Excellent customer service!!!
Brian Jarvis personally handled our initial treatment and went far above the expectation. I am confident we will have a long lasting positive relationship with this group
Our pest control service Rep is Tony in Lake of the Woods. We really appreciate Tony’s responsiveness controlling are pest. It seems like a few times a year we get a sudden invasion of ants and other bugs and he’s always super quick to respond and to make sure gets taken care of .
My husband and I have worked with Tony Kennon for many years with both residential and commercial properties. He has been consistently professional, competent, responsive and very personable. Definitely the man to call with any pest control issues!
Excellent customer service. Tony Kennon has been coming to my home every other month now for several years to treat for prevention as we originally had an ant problem. Hes prompt, courteous, and always pleasant. We enjoy talking baseball as he works, and if we do see the occasional ant hes quick to respond and take of the problem. Ive been using Perma Treat for 13 years now for annual termite inspections, and they even treated our attic several years ago for stink bugs and we havent had the problem since.
Want to Brian Jarvis and Culpeper Permatreat for great service yesterday. A family member barely missed hitting a satellite pole that a beautifully constructed but dangerous hornets nest. We called late Friday and by Saturday evening the nest was gone! Having been stung by one of these guys before I am happy no one was hurt! Brian was also able to do our annual inspection afterwards. Clean report and suggestions to prevent buggies from getting in.An excellent experience. Thanks again Brian.
Great service! Our technician at Didlake in Opal takes time to listen, offering assistance and guidance to our questions. Very neat, courteous and informative. We enjoy seeing ourBug Guy Mike Kilby.
This would have been a solid five had they followed up with what they promised. Friendly and polite, but not honest or trust-worthy. I also had to insist they look into my problem (birds in the attic) a little deeper after they claimed they had taken care of everything and removed them all. Low and behold, they had not. Very disappointed in their end service.
Jason Sisk was my Inspector and I’ve never experienced an initial presentation which immediately led me to trust the professional acumen of a service person in such a most governmental overwatched business which demands that one brings a thorough understanding of the rules and regulations to the table, so to speak.He not only dressed most professional but also respectfully addressed me, being the retired Chairman of the Board for two national companies that I am. He’s a rare breed. And, Jason, as I said: “STAY TO COURSE” and GOD Bless You and your Family.Ron Miller
PermaTreat continues to give me peace of mind and dependable protection from pests and invaders. Thank you Brian, Bobby, and PermaTreat Culpeper!
Thank you Mike Kilby for years of excellent service. You are a huge asset to Perma Treat. Ive always said if Mike cant come, then dont send someone else! Looking forward to doing more business with you.
Great customer service!!! Very pleasant staff.
The best most dependable pest technician we have ever used. Tony is great!
Dont feel like I get what we are paying for. Sprinkle of granular around the exterior and knocks down a nest here and there. I would like to have inspections for any kind of pests, especially termites.
I had the technician come out and treat our yard with yard guard and I was very pleased with the job that was done! Well done Perma Treat!
We have been a customer with Perma Treat for a number of years and Mike Kilby has always been our technician. Mike is professional, dependable, knowledgeable and trustworthy. It is always a pleasure to see him. As long as Mike is there we will continue with Perma Treat. He is an excellent representative for the business.
I recommend Perma Treat for their excellent customer service. I want to thank Michael Kilby for always providing excellent customer service and working with my hectic schedule, he is always on time and always takes care of any pest issues I have. Perma Treat is the best pest company and very affordable!
Tony from PermaTreat Pest Control is always super personable and does a great job! I reached out to PermaTreat when I had a wasp problem and they did such a great job, I continue to use their services.
I have worked with Tony Kennon for over 12 years and have never been unsatisfied with his performance! Tonys dedication to his trade and customers show in his timelines, efficiency, results and interaction. I highly recommend utilizing Perma-Treat and Tony being your technician!
Ive been blessed to know one of the most patient, knowledgeable and thorough inspectors in the field. Jason Sisk assisted me anytime I had a question as a Rookie inspector in the Fredericksburg office. I still call him with questions on treating rare situations. His passion for his career helped to motivate and inspire me with my own in the Fredericksburg branch. He has many, many happy customers in the Culpeper area and I will continue to refer him to friends and family in the vicinity. I have received several calls from customers expressing gratitude and endless accolades for his professionalism and problem solving skills. Thank you for all you do.
We had a bit of an ant problem. They came out treated the outside and inside of the house. Very professional and we have not had any problems since.
They threw a breaker and acted like it was no big deal. Even after realizing they not only threw the breaker but ruined the switch. They were dense and ruined my day
Came across buggy situation and Perma Treat was very helpful and prompt. I spoke to a very polite gentleman on the phone and they were able to have someone out that day. The young man that came out was very professional and had informed me of all the services that could help me with my pesky bug issue. At that moment I was so relieved but not out of harms way yet. Not till Randy showed up Friday (which was only a few days later. My choice.) to save the day and our home!!!! Phew....... (Finally I can quit chewing off my finger nails)Randy whom is one of Perma Treats Technicians and now mine and many others is wonderful, respectful and very detail oriented. Went over what he was using. The make up base you name it. Half of the things he was saying I didnt understand. But hey, as long as those pesky little creepy crawlers are gone Im happy. Lol. Thank you Randy!!Very Happy Customer Here!! 😀Thank you
Mike K. is an extremely reliable, professional and considerate person. He is a model employee for almost any organization, but is definitely representing Perma Treat very well. For several years Mike has serviced our home for various treatments and preventive practices. We are extremely pleased with the level of service provided. He even came out at the end of the day-after 530pm- to get rid of a man-eating snake (garner snake) that was threatening our very lives-lol. I dont do snakes regardless of size and type. Nope. Not gonna do it. I highly recommend him and Perma Treat for all of your pest control needs.
Thanks to Mike and the Culpeper Perma Treat, we no longer have a mice issue and, when an errant rodent sneaks in, we are protected by baits that solve the problem quickly and without stinking up the place! GO Perma Treat!
Yesterday, I had Michael Kilby out from the Culpepper Perma Treat Office to treat/exterminate the carpenter ants who have eaten much of the decks, porch, steps, roof & fascia boards as well as the shed...costing me massive amount of $$ in replacing those items.Michael showed up at the beginning of the 2 hour window (3-5pm) I was given ~ listened to my concerns of the massive (& very expensive) damage the carpenter ants had caused...he was extremely professional, courteous, & explained what hed be doing, then went right to work. I was relieved that he could do the treatment the very same day Id asked for an estimate. The cost was way cheaper than I had envisioned it being, so Im thrilled with the service AND the price!R/ S.N.Polen, Lake of the Woods; Locust Grove, VA 22508
We have been using this service for 7 years. The people in the office are quick with requests for documentation and Mike, our tech, is very friendly and knowledgeable.
Great use them
Mike was absolutely wonderful - what a great team - would 100% recommend
Weve been with PermaTreat since 2004 and have had the same technician (Tony) for all 14 years. Weve always been satisfied with his punctuality and service.
Tony does commercial and residential services for me and does a wonderful job!!
I am a long time customer - 20 years. Always please with the service provided.
Trustworthy and Honest. Dependable. Always.
Mike Davud came out and what I thought was s big problem was just carpenter bees. Honest, good service!
Tony always provides professional, excellent service.
Ron has great customer service
Randy is the amazing.
Great to work with