Neither one of us were able to sleep the entire stay because of how horrible the beds were. Uncomfortable and squeaky mattresses for almost 200 a night.
This could have been a lovely stay, but when we arrived, someone had clearly been sleeping in there since they last cleaned. The bed was undone and the bathroom was a mess. This is obviously always a problem, but especially in COVID times. We tried calling every number online and in the book to get in contact with someone, but it wasnt until two days later that we heard back via email, only for them to deny what we were telling them. Considering its just a number padlock, Im sure its easy for people to come back after they check out. Dont risk it.
The room was large and nicely furnished. I especially like the large bathroom. However, I could not get past the lack of windows. Its a very unsettling feeling to not be able to see outside at all. On top of that, the bed was possibly the most uncomfortable bed Ive ever slept on. It was so incredibly hard. To be honest, we were booked for two nights and ended up not staying the second night.
Great Rooms! Great atmosphere and friendly staff. We had a company party here, which turned out wonderful. The food was good, but not wonderful. Overall very happy with the entire experience
Been here on multiple occasions for different types of events. Every event has been great and run very professionally. Would definitely recommend this location to anyone that needs banquet space or an overnight place to stay.
Was here for a wedding. Both spaces we saw were wonderful and open. Bathrooms were very clean as well.
The venue was great, they took great care of us, the dj was good, and funny as an mc. The food was very tasty and the drinks were well poured. was there for a wedding, service was also well done, and the transition between the service and reception couldnt have been smoother.
Absolutely one of my favorite hotels. Quiet, clean, feels upscale, and different. Ill stay here every time Im in the area.
This review is for the events center not the hotel itself. We rented the Gatsby and Chaplin rooms for a rehearsal dinner and ran into a number of bumps in the road. First, be warned if you sign a contract for the next calendar year - pricing will change. The contract has you approve “minimal price increases” due to market changes but we were almost charged a 50% increase for the buffet dinner. Multiple times the proposal has to be sent back for adjustments in pricing. The original coordinator we worked with left about 2 months before my event and it sounds like the place only knew about my booking when I sent a beer list for their premium beer and wine option and I needed to sign a new proposal. When the original person left she didn’t leave notes in pricing charges for a menu change so I was almost charged an increase again. Not at the fault of the owner taking over but I’m not sure how they didn’t have a record of my booking though my deposit had been taken. The night of we arrived and only 1 of the 6 beers we’d requested for the “premium” beer and wine was available. When I’d asked the difference between the standard and premium before signing a contract and I was advised that premium we had our pick of whatever beer we wanted while standard was your domestics. When we sent our beer list we requested 4 beers from their current beer list (coors light, corona, blue moon, and a south street beer) along with two special requests from starr hill and three notch’d. We were served miller lite, corona, yuengling, and a beer similar to blue moon called UFO white. This was the only craft beer available and they were expired (best by date was 4 months prior). I think someone called this out to the staff because it was removed from the bar in the middle of our time there but no alternate was brought in. There was no notice that we would not be served the beers we’d requested and felt the offering was really more along the lines of a standard beer option.The food was good and the servers working were very sweet. The rooms themselves are absolutely gorgeous but just be sure to double and triple check proposals and read over your contract for price increases if you’re looking to book here. And speak up if something isn’t right - we were so exhausted from the day we were just happy to have food and beer/wine but in hindsight I wish I’d mentioned not having our beer selections there. They were great about addressing issues with the proposal when we were in that process though.
Room was large and clean. Bathroom was upgraded/current. Will look into staying again on my next visit!
Currently closed let me book a room but the lights are off and doors locked when I arrived and the number on the door wasnt in service
Attended a wedding, was a nice venue and good staff.
Fun location, beautiful rooms, great staff!
Neat. Used to be a furniture store
Nice cozy place and clean
It was nice.
Beautiful place
Amazing service
It was nice