Horrible experience. After we gave our 60 day notice of moving out, it has taken multiples of the SAME email to get a response (in more instances than one). On Aug 5 we were charged for damages, haven’t gotten a list of what the damages are, and I’ve sent 3 emails asking what they are. One on 8/5, one on 8/13, and one on 8/26. Still no response. Do not recommend working with them, save yourself the trouble. The one bedroom apartment at Parkview isn’t worth what they charge either.Edit in response to owners edit:I understand that, but it’s not that hard to reply to emails and explain that.

This has been my first time renting a property with anyone and it has been nothing but a disaster. The day we moved in they gave us the wrong keys and we had to wait for someone to come out and reset our lock. Our gas was not turned on and we had to wait three days for it to be turned on after we moved in because they “didn’t know it had gas.” They told us we would be responsible for our lawn and we were ready to take care of it ourselves but people had shown up to do it for us. Wouldn’t be a problem but we have heard gravel from our driveway thrown up at our windows and back door from the lawn company; we have two brand new cars that have been in the driveway, susceptible to the same gravel thrown about. When the pandemic hit, I asked if we could pay bi-weekly on our rent due to both my partner and I lost our jobs. They said “oh that’s okay,” and then got charged a $95 late fee without being told that I had to send in unemployment papers to be omitted from that fee. Neither of us filed for unemployment and found other jobs to make ends meet. We were never late on rent before the pandemic. AGAIN we have been charged another late fee. Every single other business or service I have including car payments, car insurance, internet, phone bill, even things like Hulu or Netflix have helped make accommodations for us. I will never again rent or participate in JHB’s company. This is such a poor excuse for a business I have ever seen.

Avoid the 1 bedroom apartments unless you want to hear the people above you use the bathroom. Also they will try to get you to leave without a 60 day notice. You will also not get your security deposit back without a lawyer.