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Guthries Auto Service, Inc.
144 Co Rd 1435, Cullman, AL 35058, United States
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Guthries Auto Service, Inc.

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Ke
Review №1

Excellent service! The team at Guthries did a thorough inspection of our new/used minivan after it started making various intermittent sounds from a long cross country drive. They were able to pinpoint several issues that were small but would have left us stranded on our next big trip. Quick, very reasonable and communicative through the repairs. We did our next long trip without any issues or noises. We know where we will be taking all of our cars for service, thank you!

St
Review №2

We were traveling through Alabama and my pickup broke down right off the 310 Cullom exit. The tow truck driver recommended Guthrie. We were nervous not knowing anyone but were pleasantly surprised. We received text updates and a phone call to explain what needed to be done. They exceeded our expectation completing the job quickly and at a fair price. Highly recommend their auto shop. God Bless.

Do
Review №3

Terry and crew have been working on all my vehicles, old and new, for over 25 years. They can fix anything and are some of the most honest folks I have ever dealt with.

Mi
Review №4

Our car started experiencing some pretty severe issues on our drive home to Tennessee from Florida. We genuinely could not have chosen a better exit to pull over at! We pulled Guthries Auto up on our Maps and decided to take our car over there. Despite how busy they were, they were very understanding that we were from out of town and immediately got to work on our vehicle and offered recommendations on places to eat around since we had to wait several hours! Absolutely awesome service!

Vi
Review №5

Ive taken my cars there several times and always got good professional service which was reasonably priced.

Ba
Review №6

A Great Place/Great People... Our truck broke down & Triple A couldn’t have found a better place to take it to! They took us to our hotel & picked us back up....The owner went above & beyond to get our truck fixed so we could be back on the road this morning! Truck is running great again! Thank You So much for not only getting our truck fixed but for your kind & thoughtfulness.Rick, Barbara & LACI

te
Review №7

Great people. Keep you updated on progress and prices. Very trustworthy.

Ja
Review №8

They got my car fixed in no time flat. The cost was super reasonable. And it’s been several weeks everything is running perfectly. I would highly recommend Terry and his crew!!

La
Review №9

I received very good service, both times I brought my car to Guthries. Very nice employees., and patient with the questions I ask. Ill be back. Ive recommended Guthries to a few people.

Ga
Review №10

The staff at Guthrie’s did a great job in confirming the issue, as well as identifying another I was dealing with. They were timely, thorough, and fair in their work and pricing. I will use them again if issues with my vehicle arise

Bl
Review №11

Called them to see price for pads to be put on my car . Told them I had new pads I just bought . I was told they dont put on what they dont sell

Pa
Review №12

A couple years ago my car was really in a bad way, and took it to the dealership. They were going to charge me $1500 for my repair. I despaired and reached out to friends and family for recommendations. A good friend recommended Guthries, said they always did good work. So I called them up. For the same repair they were going to have to charge close to $900. It was better but still hurt. Took my car up and waited. Got a call from Mike and he said that he wanted to check over the car before I spent all that money. He discovered what the dealership didnt, that something was just unplugged. Only charged the diagnostic fee! He could have charged me fully, but he and this business have been ethical. I take my car to them anytime I have issues, and theyve been precise and sure every time. Would highly recommend for anyone whos been burned by bad mechanics.

Fe
Review №13

Took my vehicle to have my AC looked at. They were very friendly and knowledgeable. Seemed to want to help me more than just make a dollar. They have a text system set up that notifies you when your vehicle is being worked on. The owner follows up with you a day or so after you pick up your vehicle to be sure everything is going well. Very personable business.

Hu
Review №14

Very caring and reliable crew Terry and them have always took care of our car needs and always does a fantastic job! Great prices and they get it done it a timely manner

Jo
Review №15

Broke down while traveling. They was very helpful and willing to get our truck repaired at very reasonable rates. I highly recommend Guthries Auto Service.

Ra
Review №16

Took my 08 Tundra in for some pretty major repairs (stuck secondary air intake valve, timing belt replacement, pulley repair). I’m beyond pleased with the quality of the work, the affordable price, and the speed of service you guys gave me. I’m new to the area, and will be coming back to you guys for any vehicle work that I need, and I’ll make sure to tell everyone else I meet about you as well! Thank you!

Be
Review №17

Had car towed to Guthries for repair on coolant system. Had been told by two regular customers that they do really good work. The office attendant (Mike, I think was his name), was straight-forward, respectful, patient, gave me a phone quote, had the work done timely, with the final bill ending up being a little less than the original quote, even after adding the tow bill & taxes. It was a very welcomed change from the experience Id had at another local shop Id been referred to (but later warned about from several other past customers) where I repeatedly had to endure rudeness from the know-it-all mechanic, immediate breakdowns from same issue Id just paid to have repaired, & ignored voicemails asking to speak to the owner. Guthries owner followed-up the very next day to make sure everything was going well with the work on my car. I would much rather pay for a job well done the first time than a little less and keep breaking down, having my car towed, finding another way to work at the last minute to keep my job, and then constantly being talked down to in person & over the phone (while the owner justifies it as him being from New York,... to which I reminded them both that hes now n ALABAMA, & that cocky attitude wont do here, especially with me!!... 3 different types of repairs... never fixed after being told they were!). So, yes, I am very happy to give Guthries a positive review, THANK YOU!

Je
Review №18

They were AAA approved brought truck in for water pump replacement they repaired it in a timely manner and did a over all inspection people were very friendly

ho
Review №19

Great people to deal with.

Ch
Review №20

I was traveling thru Cullman car wouldnt start. They repaired it same day. What a blessing, excellent service.

Ma
Review №21

My truck needed help. I planned on it being in the shop for 7 to 10 days. I dropped it off on a Monday afternoon, and received a call on Friday afternoon that it was ready. Never did I think anyone could repair or replace as many things as Guthries did in such a short time. I left Guthries and drove to Gulf Shores. The true test, interstate highways in Alabama. They did a great job. No vibration, shaking, or leaking. Awesome job guys. Thanks.

Ja
Review №22

We were from out of town and our car broke down late on a Friday afternoon. Terry the owner fixed our busted coolant hose and had us back on the road in less than 2 hours for a fair price. He did not take advantage of a situation where we had no other choice. I have later heard from other friends in the area that Terry does great work. Would highly recommend if you are in the area.

ta
Review №23

Very courteous, professional, high quality service! They solved our overheating issue and fixed it Fast! Highly recommend!! Best auto service in Cullman!!

Em
Review №24

Ive used this shop for a number of repairs on my older vehicle now. Their prices are fair, the staff are all friendly and knowledgeable, and they are very expedient! I never have to wait long when I call, theyre usually able to schedule my repair for the same week, and they always complete my repair in less time than expected. They also send valuable customer loyalty coupons!

Gr
Review №25

Long story as short as possible! I’m driving from Orlando to Las Vegas with a car load and 3 pets. I drove in with my car acting up and they went right to work. They kept me updated with the progress and about 2 days later I had my car back in perfect working ordering! I have no idea what this kind of work is worth with parts and labor but having peace of mind is worth it all.

Ju
Review №26

Needed help tracking a power draw draining my battery, they found it and got everything sorted very quickly. I was very pleased with the service and I will absolutely use them for future repairs.

Ma
Review №27

Great service and repairs. Called me as they found issues and got my approval before all repairs. Even checked with me the next day to make sure everything was working. I will take my other vehicles there for any service or repairs. Very satisfied customer!

Xo
Review №28

Terry was very helpful and pleasant.I went there to have an stimate on a problem that I have in my SUV. The place is very clean.prices are reasonable. Thanks Terry.

Do
Review №29

I was really surprised by the service and friendliness of Guthries auto service, after I spent 2 weeks working on my vehicle with no luck finding the problem I decided to find a shop to work on it. A friend of mine recommended Guthries. Some of problems I was having with my vehicle was, lost power to all of my windows, lost power to my rear view mirror and backup camera, blown bulb in taillights, short causing battery to drain, could not turn ignition switch All the way off so I couldn’t get key out 🤔😂 but the power door lock still worked!!But don’t lock them if you have something draining your battery ! 🙃 Seriously Guthries will be my go to from now on ! Very friendly service, very knowledgeable and very fair service pricing!! I’m not going to say what my vehicle problem was ask Mike when you take your vehicle 🚗 in.To all at Guthries auto service,Thank you 🙏

Pa
Review №30

Guthries Auto Service is very reliable, honest and friendly. They always called for approval with a price quote before performing any work. I highly recommend Terry and his crew for all of your auto service needs.

so
Review №31

Everyone is so nice & helpful. They charge very reasonable rates and do quality work. They inspected a Volvo i recently purchased and have given me nothing but top notch service and treatment. Even giving me a ride home.. I definitely will be a returning customer and highly recommend them.

Ph
Review №32

We have been using Guthries for over two years to take care of our import cars and my old Mountaineer. They have done a great job and have stood behind their work. We appreciate their professional service and highly recommend their team -- both Terry and Mike offer knowledgeable assistance.

Ja
Review №33

Terry is a great guy who has been is business for a long time. My dad trusted him with all of our automotive repair needs and I trust him now. I have always found him to be honest and dependable.

Ra
Review №34

Guthries Auto is great to work with! They keep our cars running and are very personable and friendly!

We
Review №35

Guthries is a great locally owned shop that has kept 4 older vehicles running for me over 7 years. They warranty their work and conduct business in a way to preserve their reputation. Im sure there are other good shops in town, but I wouldnt go anywhere else.

Jo
Review №36

Guthrie’s Auto Service is the only service center I trust with servicing my vehicles. They are dependable, thorough and reasonably priced. Terry and his team definitely know their stuff.

Ma
Review №37

I thoroughly enjoy doing business with the entire family. In fact, they feel like family and carry on conversations with me while I’m there. You definitely get a home town feel and the prices are reasonable

Ja
Review №38

Always prompt with service. Fair and friendly service. Only place I go for auto repair.

LT
Review №39

I called and scheduled an appointment on a Wednesday for a that Friday. I had never been in before as I haven’t lived in Cullman long. The guy at the front took my info and they had my car in within a few minutes. I was expecting to leave it there for the day and had a friend on their way to pick me up. My car was ready before they got there. (A/C leak). Two days later I get a text from the manager following up to make sure I was satisfied and to make sure the A/C was working properly. That alone will have me going back when I need service again.

Ty
Review №40

Terry and his crew were absolute life-savers. We were traveling down through town when our alternator went out. He made time for us even though he had a full shop, and did the repair for us that same day, working through lunch with his crew. He did excellent work, was honest about the repairs needed, and charges good rates. We cannot say enough about how wonderful our experience was. I would HIGHLY recommend Guthries to anyone. Thanks Terry and crew!

El
Review №41

Great place. Every one is friendly and honest. They were very kind while we waited for our car to be serviced.

Ki
Review №42

Terry and his staff and very honesty, friendly, and courteous. I feel comfortable taking our vehicles to him and know that they will get the work done in a reasonable amount of time and for a reasonable price.

Bi
Review №43

Nice people to do business with and do an excellent job the first time! Highly recommend.

Ji
Review №44

Thanks to Terry and his Team for fixing my car! Competent service performed by motivated professionals at a fair price! It just dont get no better! It is a mistake not to give Terry and his Team a chance to help you with your automotive repair needs!

Jo
Review №45

Reasonable prices, fast service, courteous. I would recommend to others.

Ma
Review №46

Guthrie’s Auto Service went above and beyond to help me when my alternator went out in my car. I made one call and they got a wrecker to pick up the car and tow it to his shop. They replaced the alternator and had me back on the road as quickly as possible. And the price was reasonable too!

Mi
Review №47

Quick and efficient work, extremely nice and polite people very helpful, I will carry all my vehicles there from now on!!

Br
Review №48

This place is AWESOME. I appreciate everything Terry did for me and my truck when it died on a Friday afternoon at closing time. My wife and I were 4 hours from Home and stranded. Terry waited for us to get a tow from Snead,AL to his shop. He got right to it Monday morning and actually found the problem was other than what I had thought so the repair was gonna be less than first quoted. I greatly appreciate the honesty and quickness. Everything about this place is AWESOME.

Re
Review №49

Took my car in at 8am and they looked it over and fixed it by 5pm same day! Prices were reasonable. Everyone there was very nice and they explained the issues cleary. Would recommend.

Jo
Review №50

The staff here is always willing to go above & beyond to make sure the customer is satisfied. They always go over each option available to fit what is in your budget.

Ch
Review №51

Great people to deal with when you need work done on your vehicle. Would highly recommend.

Na
Review №52

I like the service, and it didnt take long, plus my girlfriend is happy.

He
Review №53

Quick and professional work they do a great job honest people

Ka
Review №54

Great service, great smiles and a great christian atmosphere. Very efficient and professional.

J
Review №55

Very friendly, quick and reliable service. Happy to find this place! Will definitely go back and highly recommend.

Vi
Review №56

Professional and courteous.

Sa
Review №57

My positive terminal battery cable broke on a road trip with my service dog while driving through Cullman. Had my car towed to Guthries right before they closed for the day. Terry stayed late to work on it and because of my military service he was nice enough to charge me only the cost of the part, no labor. Best experience ever at any auto repair shop

Ka
Review №58

They did an awesome job! My dreadful check engine light is off and my car runs new again! Good pricing. Will be back for future car repairs!!!

Da
Review №59

Upfront pricing quality work showed and explain what was going on and why things happened I was very pleased

Ja
Review №60

I recently took my Lexus in with an electronic problem. They properly diagnosed, got the right part and solved my problem. Very professional !! I will continue to use them!

Au
Review №61

Have been going to Terri and his family for years. Quality of work is high and they stand behind it. I have had absolutely no complaints in all that time.

Jo
Review №62

This is the best shop in town, they always try to help get our trucks ready as fast as possible, thanks for the great service.

Wr
Review №63

If you have a broken car, take it to guthries. I tell you what, Theyve been extremely helpful in getting this pos car I got screwed with on the road. Even through my frustration and even rudeness theyre willing to go beyond what I even expected to help me out. Best mechanic shop Ive ever had an experience with.

Li
Review №64

Remarkable service and job! Thank you Mr. Terry and Mike! Cullman is very lucky to have this amazing auto shop!

Pa
Review №65

I went in to get my brakes checked because the abs light had come on. They worked me in on short notice. Terry adjusted my brakes and after test driving he adjusted them again because he was not satisfied with the first adjustment.It was good to see someone give my car the same attention that they would give their own.

Mi
Review №66

Very quick and reliable service.

Ti
Review №67

Top notch service all the way around. One of the best auto service shops in Cullman by far.

An
Review №68

5 🌟 service just awesome I recommend to anyone if you want your car or truck fixed right

Ca
Review №69

They were very helpful and courteous.

Ja
Review №70

They charged my mom nearly $30 for a $0.50 headlight bulb and then had the nerve to charge her another $78 to replace the bulb. I went through her invoices of the work they did and they overcharged her 100s of dollars on other items. I looked up premium parts for her truck and it still came up costing less. Dont use them unless you want to be conned .Update: They obviously cant read either. It was my mom that they overcharged, not me.

Be
Review №71

Fair prices. Had repairs done in a timely manner.

Jo
Review №72

Took care the problem I had, and let me know of other things that needed to be addressed.

Ca
Review №73

Love the people that work there nice an friendly would go there for work on my car great service

Br
Review №74

Honest people with fair pricing!

Ro
Review №75

Awesome place for auto repairs, very courteous.

Fr
Review №76

Great people, service, and knowledge.

Ri
Review №77

Highly recommend by me

Mi
Review №78

The staff are professional and knowledgeable.

Al
Review №79

Do not take nothing to this man

Mi
Review №80

Dependable, honest, trustworthy

Pi
Review №81

Owner has A1 customer service ..figured out the problem with my Volvo and had me back on the road within a hr . I will be a repeat customer!

Ma
Review №82

Good, honest folks.

Mi
Review №83

Agree

Ga
Review №84

Great service!

Jo
Review №85

Pricing was ridiculous

We
Review №86

Thank you

Information
48 Photos
86 Comments
4.8 Rating
  • Address:144 Co Rd 1435, Cullman, AL 35058, United States
  • Site:http://guthriesautoservice.net/
  • Phone:+1 256-739-1690
Categories
  • Auto electrical service
  • Auto air conditioning service
  • Auto repair shop
  • Auto radiator repair service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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