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Pro Nails
235 Willow Bend, Crystal, MN 55428, United States
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Pro Nails

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ma
Review β„–1

The deluxe spa pedicure is absolutely relaxing with leg massages while you are sitting on a massage chair itself! My pedicure was even better! I didnt know what I wanted and I found a picture I liked online and it turned out BETTER than the photo. I got a French manicure with an accent nail done in gel. 10/10 will always recommend and this is my new go to salon! 😀❀

Sa
Review β„–2

Got my nails done for the first time and they turned out great! I showed the Pinterest picture, picked out the colors I wanted, and they did such a good job matching it. Very impressed! I’ve gotten a pedicure here a few times and they’ve always been great. The prices are really good in my opinion. Can sometimes be a wait with or without appt and sometimes have to come back in a few hours, but they do their best to fit everyone in.Another great manicure today at Pro Nails - red acrylics!

Ja
Review β„–3

Great pedis fellas. You need to try it. They take their time and are very thorough.

Ar
Review β„–4

I came to get a pedicure for the first time so clearly I wouldn’t have high expectations. My girlfriend and I came to get our toe nails done here. I was done in less than 15 minutes. There was a rush for some reason when we had to pay $80 for the both us so we expect best of effort. The lady doing my toe nails, Hannah did a very poor job. Not shaping my nails or even cut them well at all. Will never be going here again and if this is the business being done, I will spare you the time and suggest you do not go here as well.

Kl
Review β„–5

Came in to get my daughters nails done for her dads funeral and I wasnt sure 8 yr old could get fake nails.. they helped me understand the safest option and did a great job I liked hers more than mine lol.. I recommend making an appointment to come backIf they are really busy they do a great job when its not rushed.

ba
Review β„–6

This is now the third time I’ve made an apt and it took over 30 min to be seen. Today I called to make an apt at 6. They requested for me to come in at 530 because they were ready. Upon arrival they said five min. Okay, no big deal. I ended up waiting 45 min before asking how much longer. They asked if I could come back tomorrow or it would be five more min. As I patiently waited, hoping for some communication about how much longer. Waited an hour. Wow. Horrible costumer service.Do not go here if you want to be seen at your actual apt time.

Ja
Review β„–7

First time trying this nail shop, and I will be back, love my nails, brought my little girl with as well for her first overlay and she is extremely happy with her nails. Large selection of colors and the dip choices are crazy(I dont do dip but was extremely tempted to change up) Quinnie did my nails and I will be back to see her again!

An
Review β„–8

First of all, the salon looks very beautiful and well organized. The nail technicians are very friendly and also very professional. The person who did my nails was so detailed and concentrated on my nails. She didn’t get distracted by other nail technicians and take longer to do my nails. Highly recommended. I will recommend this nail salon to my friends πŸ˜‰

Br
Review β„–9

These ladies helped me out with a terrible manicure elsewhere. Did a great job for a bit, now 2 visits & $165 later, Im sad πŸ˜₯. My pedicure was short, for sure. And other than only half of one big toe being painted.I WAS TOLD I COULDNT GET A LIGHTER COLOR. PERIOD. No offer for why, so I began to leave. Then they said nothing to me, tech started grinding down only one layer, left stripes across fingers & ended up with a manicure I couldnt handle - thick, color looks like tie-dye, and Not what I asked for. super scratchy tooI went in, they are going to try to redo & see if thats better. SO! will let Yall know wrist happens....but why should it have be redone???

El
Review β„–10

I usually go to De Paris and decided to try Pro Nails for a pedicure. Remind you I usually get a luxury pedicure for $40 and gel and great quality. At Pro Nails during my experience tonight was so bad. Barely took time scrubbing feet and feels like it was rushed. Definitely not worth your time or money! Do not come here!! Waste of money

Je
Review β„–11

I walked in for a pedicure not realizing they were closing soon. They were very polite and still gave me a pedicure. The technician was very thorough and did a wonderful job.

Kl
Review β„–12

Depends on the day. Went in on a Saturday got amazing service and the lady was really talented. Went back during the week and It was really busy and not as great.

Ta
Review β„–13

Watch the prices! 2 full sets and a pedi set me back $180! They choose what you pay! No prices online or inside posted ANYWHERE! I will say, my daughters nails were gorgeous. Mine, just okay....Not worth $50! Probably will not go back. Theres many places in that area! Competition must be real!!

Yo
Review β„–14

Love it great job.

na
Review β„–15

Absolutely horrible, Im never returning. Two of us went to acrylics done and the finish product was not great but nice enough. Now the bad PARTS, they provided different service depending on the nail tech. My friend got to wash off her hands and received a massage while my tech told to leave with powder still on my hands. I returned to take off the acrylics and the workers literally starting ripping full acrylics off without soaking. And then he aggressively buffed it out WITHOUT REMOVING ANYTHING. Tired of being there so long and receiving bad service, I asked to leave and when I went to pay, they overcharged me and changed the original price I was told. Now my nails hurt and I have to go get it professional removed because the acrylics is still on. Overall, the service is questionable and depends on who you get.

KA
Review β„–16

So. I went to get my nails done and the lady seemed very nice, but the lady that did my nails was clearly not experienced and there’s powder on the side of my nails she was spreading the polish like powder and cut up my cuticles so I couldn’t even soak them off in acetone. I now have to go get them professionally removed. She also put on the wrong nail size and tried to use acetone to put on the powder . It also took TWO hours and my nails were no where near done . Don’t go.

Di
Review β„–17

First time going to this shop, was influenced by the great reviews on here. Called for a pedicure and they were are able get me in right away. Ben did my pedicure and was perfect! The treatments he did on my feet were great!

Ed
Review β„–18

My sister, niece, and I called ahead of time to ensure that they’d be able to do two pedicures, two full set acrylics, and nails painted for my little niece. It seems like the owner or manager (Tina) was the one we spoke to and she told us to come in at 4pm and that they would stay a little extra time for us. While they were finishing up our toes, they told us they didn’t have time to do our nails. If we would’ve known this we would’ve went to a different shop. We thought it was a bit disrespectful. I did like my toe nails, although I feel like they don’t do a very good job at removing the dead cuticles and such. My sister felt the same thing with her nail tech. The receptionist was extremely nice and she painted my niece’s nails. They also did a a little design on her big toe, maybe to try and make up for it. it was cute, ig. at the end they did offer to do a full set but it’s likely because they saw our attitude change and just felt bad. We figured they’d rush through it so we said no. We were really hoping to like this place but we won’t be back. (:

ne
Review β„–19

Its not the same people but I still gave them a try to Went back 3 weeks later to get another pedicure they turned down my service because I will not allow them to use the machine on my feet SMH In last time I gave them $5 a piece and I spent a 120 in there

It
Review β„–20

They were really rude. I had someone cut me as they were doing my nail, and didn’t even apologize. They told me I should go back to whoever did my nails before. They overcharged me for just a broken nail. Do NOT go this salon.

Sa
Review β„–21

Just visited Pro Nails today to get get a mani & pedi. I came in as a walk in and they took me down for an appointment and gave me a call when they were available. Overall, everyone was just so kind and professional! The nail techs that did my nails did an amazing job. They even gave me a small gift for my birthday! I highly recommend them! I definitely will be returning.

th
Review β„–22

Anh did a great job with my nails! I am seriously in love from the design I wanted to the shape!!!Such a sweet professional individual(:

em
Review β„–23

Great place covid friendly. Amazing work as always!

Na
Review β„–24

Manicure was rushed, no massage.Prices were average. Pedicure was quick.

Me
Review β„–25

Nails didnt last a week and poor customer service and fake toe only lasted 3 days without falling off

Ya
Review β„–26

I love the entire experience,from friendly and affective staff to Ben being a perfectionist.He took his time on my mani pedi and done them perfectly.I love this place,dive stars for sure!

Ka
Review β„–27

I’ve been here twice, once as an appointment and once as a walk-in. Both times the staff were very friendly and helpful. I don’t do anything too fancy with my nails but I got two great pedicures, one gel and one normal. Definitely would recommend!

Au
Review β„–28

I love the fact they are friendly and make you feel like family they take the effort to learn your name and the prices are reasonable

sa
Review β„–29

Just had my best nail experience ever!

Ta
Review β„–30

Does the best nails and great prices and great service

Af
Review β„–31

Rose did an awesome job on my nails! The staff and environment are awesome and professional!

Co
Review β„–32

I really wanted to like this place. The people are nice. But the quality is terrible. I came in to get a gel manicure and pedicure. I was in and out in 1 hour and 10 minutes. They basically did a very quick, low quality job. I was a little concerned that my polish wasnt even going to stay. Here we are 10 days later and my gel manicure is all chipped. I gave a good tip too. Very disappointed. Wont be coming back. They need to get better workers.

Ja
Review β„–33

Friendly service, experienced employees, and beautiful nail designs.

No
Review β„–34

Great place for manicure and pedicure. They also got talents techs with highly skills in nails design. The place very clean and relax environment . The services extremely qualities and staffs are very friendly. Highly recommended

Gl
Review β„–35

Naomi does a wonderful job with my nails and pedicure! Very clean and professional business, I enjoy my time there

Th
Review β„–36

Anh did a great job with my nails! I am seriously in love from the design I wanted to the shape!!!Such a sweet professional individual(:

Co
Review β„–37

Very clean. Noce and friendly. Prices a little higher but the nails are quality are very good. They listen for shape, style and length / design.

Em
Review β„–38

I had amazing experience with this place. They did a great job on my nails. Definitely coming back again. Highly recommended

Di
Review β„–39

Clean and friendly salon! Tom is very talented.

Mi
Review β„–40

Rose is AMAZING! So talented and detailed. She did my lashes and gave me exactly what I wanted for a great price! I can’t wait to go back. I will also be switching to them to do my nails as well. Highly recommend!

Ke
Review β„–41

The new owners are amazing. They aren’t rushing you in and out like you’re just a $. They do wonderful nail art. They’re great people who talk to you and remember names. The salon is so clean and beautiful. They have every color polish, gel, and dip. My nails have never lasted longer than 2 weeks until I started Coming here. Now I’m about to get them done 2 days short of 4 weeks! Pro nails is seriously worth the trip!

Dr
Review β„–42

Great service

Mi
Review β„–43

I was surprised to see this gem hidden in the corner of Crystal Shopping Center (by Marshalls) close to my new home. I have had great results. They are very artistic and dip nails last a full 3 weeks. Convenient, they work hard to fit me in and call me when ready, friendly, and good prices. My daughter is also going there now. Happy with the results.

Ki
Review β„–44

Me and my cousin went to get our nails and feet done. We asked for regular nail polish and they gave us gel nails. Literally a few days later my nail polish started to come off, and when they all came off my nails looked messed up. And they even ripped off my skin. Not going back there.

Ma
Review β„–45

Amazing nails!!!! Love going here!

Em
Review β„–46

Love this place been going here for years. Got a total upgrade a while back. Love them !

De
Review β„–47

I was very impressed! It was my first time going there. They did an amazing job! I will be going there from more on.

Vi
Review β„–48

Great job on a gel tip mani. Highly recommended.

Ke
Review β„–49

Since under new management/ownership they are more organized accommodating the salon is beautiful. A little more expensive but they do a nice job.

Fr
Review β„–50

The salon is very clean and organized. Rose did an amazing job on my nails I am in love with how they turned out. I will definitely be back.

T
Review β„–51

I love coming to this place. The new owner did a great job on my nails and they have amazing customer service. I got a glitter acrylic nails and it stayed on for a month! I just got them filled again today and it looks just like new!

Je
Review β„–52

The BEST nail salon I’ve ever been to. Will never go anywhere else again! Tom is a GENIUS. I recommend all of my friends and they’re never disappointed :)

Ke
Review β„–53

Modern and updated location. Highly talented, friendly and courteous staff. Tom, Rose and Ann are very professional and skilled technicians!

Bo
Review β„–54

Naomi is amazing at getting my toes feeling like they should. She’s not afraid to dig in and get the job done. I’m not sure what I would do without her!

Ma
Review β„–55

Rose did an extremely wonderful job on my full set today.. she took her time and listen to exactly how I like them done. The place is modern, nice, and clean. I highly recommend this place.

Ka
Review β„–56

They do walk ins I like that

Eu
Review β„–57

This was my first time coming to pro nails,the shop is so clean and pretty; Rose did my nails,she was very detailed & focused;Love how my nails turned out!!! My new nail shop🀩

Ro
Review β„–58

I have been here twice now and I Love this place. They make you feel welcomed, the whole staff interacts with you. I have been to many nail salons non as welcoming as this one.

Me
Review β„–59

Anh did a amazing job on my nails every times with her excellent skill. This place also very clean and staffs very friendly. Check them out on FB and Instagram. Highly recommended.

Ka
Review β„–60

They are energetic, friendly, pay attention to detail and remember me and my preferences. Great place.

Sh
Review β„–61

Im blessed to have really nice feet that I take very good care of so I only get my toes polished and I feel like they dont like that Im not spending 40 or 50 dollars so Im treated poorly or its hard to make an appointment. I will never go back.

Mi
Review β„–62

My first time here was amazing, just popped in to get my brows done! I gotta tell ya it was definitely amazing, nice music, very clean organized but it’s hidden in the corner there lol(crystal shopping center)Pro nails you RockπŸ™ŒπŸΎ

Ni
Review β„–63

Rose was great... finally found a place that’s worth the prices they charge... will be getting everything done here now.

Sa
Review β„–64

I was soooo impressed with this place !! My mom & I got our nails done here yesterday and they did a BEAUTIFUL job 😍 I’ve been going to places all around crystal, brooklyn park trying to find a good nail salon and i actually really liked this place. They were able to fit me and my mom in to get our nails done and they were so kind and caring. I love this place. I was super happy with the costumer service and they did an amazing job on our nails. Definitely will be coming back!!!

Jo
Review β„–65

Very professional and they always slaaay my nails!!

TI
Review β„–66

Fantastic place! Clean and they are very friendly!

Sh
Review β„–67

I walked in to get a gel manicure. I was greeted upon entering and invited to sit down right away. The gentleman that manicured my nails was very friendly and did an amazing job on my nails! I had a manicure a week ago (at a different nail shop) and they did a rushed job. He cleaned up my cuticles and took his time painting and it looks great! Im so happy with my results.

Di
Review β„–68

Yen was wonderful! Salon is so very clean and Yen is so kind. I love my nails! This will be our new nail shop. Thank you, Yen and Team!

As
Review β„–69

ROSE WAS AN AMAZING NAIL TECH SHE IS PATIENT WITH YOU SHE COMMUNICATE VERY WELL HER SHOP IS VERY CLEAN PRO NAILS IS THE PLACE TO BE 🌹🌹🌹🌹🌹

To
Review β„–70

Thank You for making my daughter nails beautiful.

Br
Review β„–71

Today was the first time I ever went there. I just walked in because my regular shop was super duper packed. I loved it she did my eyebrows perfect

Ki
Review β„–72

I’ve been here a few times and have never had a problem but trying to book an appointment has been a nightmare.

As
Review β„–73

First time here at pro nails and i loved it! Such amazing service and my nails turned out beautiful, will definitely be coming back here

Ra
Review β„–74

Great work, Great people

Be
Review β„–75

Great service

an
Review β„–76

Yen is the best. She has been doing my nails for 15 years. I wont go anywhere else

На
Review β„–77

Rose did my nails with snowflakes for NY, LOVE IT!!! Will definitely come back!😍

Re
Review β„–78

Nice, clean and professional. I have had two pedicures and they were great!

Je
Review β„–79

Great staff. Walked right in and got a pedicure. One of the best that Ive had in a long time

ty
Review β„–80

My girlfriend spent over $80 to get a full set and a pedicure. Pedicure was great but the full set is another story entirely. Three nails were put on crooked and her thumb nail is crooked at the top. The Male who was using the dremel must need glasses because he cut her cuticle multiple times. 10/10 would not recommend.

Gi
Review β„–81

Tom is the BEST I would follow him anywhere !

Me
Review β„–82

They were great very nice, did a wonderful job and didnt over charge me!

Jo
Review β„–83

Nice and cleane

Sa
Review β„–84

The lady who did my nails was nice and did a great job. The place was clean. Would go back again.

Th
Review β„–85

They have me looking rite and comfy massage chairs and great service very friendly inexpensive.

Je
Review β„–86

They don’t like to fix other salons work. So I won’t be back I’m just happy I found someone to do great nails

Sh
Review β„–87

I have been going here with my mom for multiple years. The service is awesome and the work is quality

El
Review β„–88

Family owned and operated for years. Very nice people and great service well worth the wait!

Am
Review β„–89

Fantastic people and a true care for their work!

YK
Review β„–90

Excellent

Sa
Review β„–91

Tom is the best!! Nails always look bomb.

Eb
Review β„–92

Ive been getting my eyebrows done here since I was in high school love Lin

Na
Review β„–93

The man that did my nails was very patient with me and sweet

Za
Review β„–94

Horrible horrible horrible, never in my life have I had such a bad experience at a nail salon. I wish I could remember her name but the woman that did my nails had a nasty attitude from the jump, she also messed up my nails not once but twice. She had to paint my nails. Take off the nail polish then paint them over again, it looked like a child did my nails! I will never go here again and id advise you not to as well.

Br
Review β„–95

Staff is wonderful. They are great at Pedi & Mani, although I choose to get my eye brows done else where.

Al
Review β„–96

I called to make appointment for 7 pad and 7 manicure, the person who answer the phone, hurry up just after 10 sec on the phone with her. I said excuse me, what did you said, bum she hang up on me. I called 10 times after she did not want to answer. Please respect your self, and dont give your money to thosePeople at pro nails. Disrespectful, my also friend who went once there said that, they speak their language and dont communicate with customers at all. The worst customer service in Minnesota. Please dont make their paccket full of money . Go to someone who respect you, and somewhere where you are welcome and not being disrespectful. I will contact better business bureau, and I will call them every day if need to be, until they change something. I will be posting over Facebook Twitter and Instagram about bad customers service. πŸ˜·πŸ˜²πŸ˜‘πŸ‘ΉπŸ‘ΏπŸ˜‘πŸ‘ΏπŸ‘ΊπŸ‘ΊπŸ‘ΊπŸ‘Ί

Ev
Review β„–97

Loved it

Ke
Review β„–98

Great service, doesnt take long.

Da
Review β„–99

Pro Nails Not!!!! 15 mins late opening the store then I get the worst gel mani, polish on my skin, not enough polish on my nail, didnt have me under UV light for the recommended time, and Filthy shop!! I will never go backπŸ‘ŽπŸ»

Ba
Review β„–100

Went there for a longtime on and off. Went elsewhere because when I had a appointment they would stop to do waxing at times. If I was getting my nails done I should be frist. They werent as friendly too me a longtime customer on and off.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:235 Willow Bend, Crystal, MN 55428, United States
  • Phone:+1 763-535-5668
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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