Did good job putting tires on . Told them to be careful with the rims and they did just that !

Had a tire blow out on our motorhome this shop helped us out and got us back on the road quickly. Excellent customer service very friendly.

Our truck broke down on Interstate 74 east of Crawfordsville. Neals was contacted and we were told to have the truck towed there, they would work us in. When we realized we wouldnt be towed there before they closed, I called and explained what was going on. They told us to just have the truck and 5th wheel towed to their parking lot. The next morning they took our truck in right away and got us on the road. We were so pleased with their friendliness, their letting us stay in their parking lot, how they worked us in so quickly and got us on the road. We were so very thankful!

Got my all terrain tires with warranty and free rotation for life of the tires under 1 k which I could not get anywhere else to price match with warranty and rotation without and extra fee. So yeah not a hard sell to me

Great people to do business with.

Edit- Spoke to Tom and he is as awesome as usual and is fixing the issue. Check your door, but Tom has always taken good care of our family.I used to recommend Neal Tire to everybody in town. My husband took his brand new truck to them today, and the truck he’s spent thousands of dollars getting ceramic coating on, the truck he has hand waxed almost every day- had a huge chip on the driver’s side door today after an oil change. It had yellow paint in it. It was not there when he wiped it down this morning.When he called, the front desk lady insisted that if it’s tight, the mechanics “put the car in neutral and push it in”.

Ive been to another car shop in Crawfordsville in the past. They didnt spend any time listening to me or looking at my car. The people at Neal listened to my questions and looked at the car to find out what was wrong. This time there was just a rattling heat shield that needed to be fastened down. Yay!

Quick, painless, good price, nuff said.

Good people. Great work

I have been a customer for many years with several different work and personal vehicles. They have always treated me fairly and do great work.5/5 stars!

Took my truck there for excessive play in the steering. They said I needed $1200 in ball joints. Took it to another shop and they said said it was the steering box. When I asked the other shop they said the ball joints were tight and there was absolutely nothing wrong with the ball joints. They even showed me the lack of slop while it was on the lift. I would be weary of taking anything to Neal. They tried to get me to do work my truck absolutely did not need. $1200 worth in fact. I will take it to another Crawfordsville business to have my steering fixed. I would advise you to use caution when dealing with this seemingly dishonest group.

Ive used Neal for a while now and appreciate everything that they have done.

Very professional and knowledgeable service technician handled my vehicle issues timely and thoroughly. Would be back without a doubt to have them fix anything.

Great service, friendly staff; they had us in early for our oil change and had us done and out the door in half an hour! Tom runs a great business!

Tom and the crew are great. First rate customer service on estimates and repair work. Best in service in town

These folks put mud tires on my f350! Fast service friendly folks very honest, will be back for tires in the future! Thank you

Did a great job on my tires

Great customer service and I love going there! Will definitly send everyone I know there.

Great shop and excellent service. Mother in Law who was borrowing our vehicle had a tire blow on the interstate halfway through a 6 hour trip. They were more than happy to get on the repair immediately so she could get back on the road. Thanks to all the employees at the shop for their help!

Called while I was in town due to having two tires going flat. They were able to get me in and service tires on truck and trailer with no wait.

Quality service at reasonable prices. Got my truck in quick and was very happy with the service provided. Highly recommend.

Got 2 tires this morning. I got 2 70k tires for the price other tire places in town were charging for 50k. They estimated 30 minutes for the service and it was more like 20. Front desk guy was also very helpful and curtious. Tom I think, overall great visit and choice!!

Great people excellent service. Was on our way to florida when an unexpected vehicle issue came up. This place went what we felt like above and beyond to get us back up and running. From a very happy couple we thank you

Good and professional people work here!

I walked in right at closing time, unaware of their hours, and the woman at the front desk was friendly in letting me know they were closed. She still offered to help if I wasnt looking for actual vehicle service, so luckily I was just stopping by for a quote. She assisted me with perfection! She provided me with the info I was in search of. I didnt feel rushed or as if I was bothersome. I will definitely be returning for any future Auto service needs.

Honest employees. Great service. They have my business.

Fast service and friendly people

For 25 years weve been taking our vehicles to Neal Tire. From oil changed to brakes, A.C. and tires they do it all. THE BEST!

My experience with Neals was not a pleasant one. The first red flag was when one of their shop guys came out to give a customer the bad news his Ford chrome lug nuts were seized up. It was a big deal and Ford had lawsuits over it. Its going to take four hours shop time to even get these tires off then we have to sell you some lug nuts. The customer goes I had a couple tires off already I know a few of the lugs were stuck but not all of the them. Shop guy gets caught in lie, customer tells them to get his truck back to him hell take it home and fix the lug nuts then let them put tires on it. After that I ask the lady behind the counter how much this is going to cost. On simple tire it said $12.50 per tire for install and new valve stems. She says $25 a tire. I tell her the internet price and Im told they never install tires for that price ever, well work something out. Im like we better work it out to the internet price and show her on my phone where it stated the price and they reluctantly honored the price. A month later I went to check the air in them and noticed the two dice valve stems caps my dad gave me where no longer on the vehicle. All new black valve stems caps. I told my brother about the tire deal and had some tires from simple tire sent there to be installed her left the truck over night and need a ride to Neals to pickup his pickup. I go in there to ask about the missing caps and service immediately remembers me. I tell her about the caps and she tells a shop guy hey ask the guys about dice on that van, that got tires from simple tire that had a pizza hut delivery topper on it. I was like damn she described the van better then I could that day and I was driving my car so I was impressed. Then she when out in the shop and asked, came back said nobody knows anything about them. I said can I go ask them she says sure. I go out there and ask the guy who gave the Ford guy his lug nut spiel about the dice he says its been three months I dont know what happened to them. It was 2/23/19, today is 4/4/19. I was like it hasnt been that long. How many people come in with two dice on the tires of a sweet pizza hut van? How can you forget? Then he said he put them on but they mustve fallen off or I lost them. Okay so my valve caps fell off brand new valve stems and brand new valve caps magical jumped in their place? Then when I called that story out Ford guy is holding two exhaust pipes in my face saying it was that if Im going to call him a liar and accuse them off stealing I need to leave the shop. Im like what are you going to use those pipes on me? He goes and throws them down and says oh i dont need those pipes. Then a different shop guy tried to calm the situation down by taking me into the office and try to make me believe that if custom caps are the vehicle when it comes in they leave with them on. Now caps dont fall off or get stolen and fresh black caps magically appear in their place. This place is shady. If they go to those lengths over some inexpensive valve caps who knows what else is missing from my van. This shop will take advantage of you if they think they can pull one over on you. Be careful here!

Thursday, March 13, 2014Tom, the manager, was professional yet very pleasant to talk with.They installed brake pads and didnt try to gouge me with add-ons.The service was fast and honest and I feel Tom went above and beyond to provide good customer service.

Very professional quick clean and efficient.

The mechanic wanted to replace items that didnt need to be replaced and charge me 550.00 for it.Took it to a different shop and They only changed what needed to be done and it cost me 190.00 a very big difference.

Thank you Neal Tire. I called around for about two weeks looking for tires. After all my calls I was about to purchase used tires to save money. But I called Neals Tire and Auto Service. I talk to two people there, Tom I think was the first person then Misty. They work out a price on tires fast and beat out Tire Barn prices. Cut to the point, I was very happy with everything. Good tires and Service. I will be back. Now the BUT, they are hard to find if you dont know Crawfordsville. But its with looking them up!

They were cheap (half the price of the nearest competitor) and able to get my car in and out right away.

Awesome customer service and very quick on getting the work done

Great prices, and terrific customer service - good job, people!

Always. Friendly and reasonable tire prices

Friendly helpful fast service. These guys are great!

Neal Tire always takes care of me and has really good prices

Always friendly, always prompt.Their work is both reliable and very reasonably priced.

Great place nice work.

Exceptional service, price and people :) got my flat tire fixed up in 20minutes amazing job!

Good sevice

Fast, friendly and the best prices! They still treat people like they are people and not just a number!

They took care of it all. I didnt have to deal with the warranty company at all and they saved me over $500. Thanks Neil Tire

Great place for an oil change

Honest, excellent service, reliable.

Nothing stood out

We are from out of town, happened to notice that we had a really bad tire. Called them in the late afternoon, they got us in right away, new tires and back on the road in a half hour. All with a smile!

Great service, good prices

Nice people, great service!

Great service, good people.

They didnt seem to be entirely honest to me about what they did and wouldnt repair it.

Excellent service as always

Good quick service

Fast and friendly!

Fast and friendly!

Excellent