Our complex used them for several years. At first, they were about average and there was a site manager with whom we could communicate. Six months ago, the site manager left and was replaced by another. The new site manager was not on site while the crews worked and sometimes not even scheduled to be at work on those days. This resulted in a complete lack of communication and coordination. In addition, their workers displayed no knowledge or evidence of training. as a result, they did more damage than good to our property - spraying landscape plants with weed-killer, allowing overgrowth to kill shrubs and trees, creating bald patches by mowing while the grass was wet, ... Although I called the office to speak with someone in customer service they never returned my call. seems like they just dont care.