I have to say I was not happy about not being able to call in or that I got there at 1 and had to wait til 2 for them to open and then wait in q huge line. And the kindergarten lines were freakin ridiculous!!! However once I was seen-and that went surprisingly fast-the lady that helped me in window number 3-didnt get her name but she was amazing!! She was fast and helpful and very nice! Give her a raise!!

I arrived three minutes before they opened and there were about six people in front of me. I was seen within five minutes. I licensed a trailer, got tags for a car and renewed my handicapped sticker. I was done ten minutes later. A total time of fifteen minutes - unheard of at a DMV. Kudos to the manager of the office the sweet young lady who waited on me and even the sheriff at the door who opened it for me on the way out. Thank you Newton County!!! Another reason I am happy to be a resident here!!!

This location NEVER answers the phone. The lady at Station 2 always has a funky attitude. But once you get here, youre out within a few minutes.

Tried doing it online, keep saying I don’t have insurance, but I have progressive, so it then trying to take more money from me, and hour later fees!

They are always super quick and very nice.

Typical power hungry paper pushers who want to make peoples lives miserable. They have no interest in making peoples lives easy

Loved it, quick!! And they didn’t charge me an arm and a leg, took 100.$ and only spent 20 for tags and plate yippie

Tag renewal issues, advised to contact the office for information. No one answers the phone, or returns call from voicemail. Not good business in resolving simple issues. Otherwise, the customer service is usually good. Perhaps, they want visitors instead of online. Not convenient!

Very difficult to get an agent on the phone at 8am on a Monday morning. Not good considering this is a government office. Y’all should be up bright and early ready to assist.

People who have lived here their entire lives have no idea how badly they get scammed here! They charge $150 for a tag required to take off your own garbage (they dont have pick up service.) Where my parents live in this same state the service is FREE since after all that is why we pay taxes!!!

Good luck getting some anwser the phone

Never answers the phone then i show up and I’m in and out in a few minutes.....what are y’all doing over there? Answer the phone!!!!

Please stay clear of officer Kunz very mean and short with his words felt very nervous felt the need to leave before anything.. no tags is worth it. Will try another day

I have been calling for over 2 months no one ever picks up or return your call if you leave a message!!!!! Wow😒🤨😥

Ive been a resident of Newton for almost 10 years now and every encounter I have had with the tag office has always been very quick and great customer service. Thank you for always being efficient.

Nice people and quick severe.

Very good experience hereThe employees are great example in customer service.

I had to turn in a license plate that was on my motorcycle which was traded in for a new one. The lady there was very professional and helpful. It was easy to do this and did not make it difficult at all. Kudos to the staff.

They dont answer the phone!!!!! No call backs. Ive left two messages already. Shamefully I had to call another county and they answered their phone quick. Not much help though to answer questions about Motor Vehicle info. This is sad to have poor customer service.

This rating is for Newton County tag offices gross lack of consideration regarding making the public aware of their hours.Its not on the website, or their front doors and not even in their voicemail message when you call. Its the day AFTER Christmas and we really dont know when theyll open back up.....Trifling.

Got tag and permit less than 30 minutes! Great service and very friendly!!

Very impressed with everyone here. I had an issue with getting my title from my Lien holder in Idaho to send my title to them when I moved to get it transferred to a GA title and this place gave me a year to get it. They went above and beyond time to get it worked out. Thank you so very much!!! All worked out now and I appreciate your help with a problem that wasn’t yours! 😀💯❤️

Went Friday morning, very quick and convenient. I hit the button for my ticket and before I could sit down I was called to the window. In and out in less than 5 minutes. Great job!

I love this location as I can always plan on a short wait if at all. Kayla was extremely knowledgeable about what I needed to have done and was quick and very pleasant! Thanks again Kayla for starting my birthday off on a good note.

I love this location, the employees are always very welcoming and professional. I love even more that I dont spend more than 20 minutes to take care of whatever I came there to do! 👍

I dont know if its because of the new system change, but I didnt receive my tag via mail like I was told. Came to the location to pick up my tag and the wait was longer than any time I have been here in 5 years. I tried calling to get my question answered but they NEVER answer the phone!

Mrs Dana was so kind & helpful!!

As a recent transplant from Maine and a Veteran, the lady that took care of my registration was extremely polite. She was fun to chat with and the main reason for this 5 star review. Great work and keep it up!!

Im sure their service is great but good luck getting someone on the phone.Update: After contacting Barbara Dingler, I received an email from a clerk and she made it painless and simple to get the information I required. Upgrading from 1 star to 4 because the phone situation still needs to be addressed.

This was the best experience Ive ever had at a tag office. Very professional and very fast. I love this office always in and out in 5 mins.

I went to window #2 today 8/31/2020 around 1:00 and I got the rudest lady I have ever meet in my life for the second time now she won’t let you talk or get a word in to even understand what she is saying she act like I don’t deserve a tag for my car which I bout for my daughter who just had a baby twice this happened to me same lady any other time it was the absolute best tag place I ever been but now she has given then a very very bad name I didn’t deserve to be treated this way

Nice staff. My complaint is they won’t answer the phone, so when you try to do something with the motor vehicle registration ETC, they say you need extra paper work. (Etc)

I do tag and title runs for dealers and this location by far my favorite. I rarely seat down and they call my name. The woman are so nice. I wish I could remember there names because they deserve a shout out.

Always pretty smooth for me. I always call ahead to make sure I have EVERYTHING they need for motor vehicle tag stuff. If you dont, there is little they can do to help. they dont make the laws.

Came to register my car being that it was shipped from overseas (military), the clerk said the supervisor who normally handles my kind of paperwork wasnt available and kept telling me to come back on Monday. Then proceeded to give me a form to get my car inspected by an officer, I was under the impression that this county does not do inspections but maybe the rules changed (calling the sheriff number to inspect the car was no help either, when did this changed), then gave me a list of forms I would need for the inspection. But here is the kicker I told the lady that is what I had/needed to register the car she took the paper flip through it not looking at it or understanding it and gave it back saying she doesnt handle that paperwork and to come back on Monday when the supervisor is there. I had everything needed to get processed but I guess she was to lazy to actually put in some work that day.

In and out. Awesome customer service.

They were very quick and efficient. Renewing my registration took barely 10 minutes.

Everyone is extremely rude. I was new to getting my tags had no idea what to do and they did little to nothing to help me. They simple told me no and I wasted my time sitting there.

Call 100 times no answer, recording sends you to website, which doesnt work .

Best run tag and tax of in the state always nice

Had to update my tag, very swift and fast to get me in and out. Was not even in there for 10 min and it was packed.

I looked up online thursday to see if they were going to be open on good friday it said open til 445 so i waited cause i had to work. then when i got there after work it was closed and about 30 ppl were there at the same time, we should not have to pay a late fee for this on monday if we do its a money grubbing ripoff of the ppl hope you honor america and not charge ppl for your glitch on the website

Employees very nice and helpful. Very short wait time.

Well Krista is the most Good awful service rep Ive encountered. Simple question met with eye rolls and inability to accurately answer.

Wait time isnt bad when getting permits and tags, when I have been.

Always helpful, always courteous. Good people!

Very friendly and get done real quick

I could ever get ahold of anyone I dont see the point of having to option to speck with a representative if no one answers the phone. So I have to drive a distance just to get my question answered thats rediculous SERIOUSLY!!!!

Always pleasant and never crowded fast and efficient.

Can y’all ever pickup the damn phone?

Great folks here

Very short wait 😃5 seconds and go cheap 😁

Organized and clean ! Staff was on point !

Fast service and convenient

Quick, courteous, and friendly

Damonnnn