I Always come here for car repairs,and oil changes. Rick is awesome, informative,and professional. there is a younger guy there with glasses at front desk thats is equally fantastic as well.love this shop and all the mechanics there

Absolutely fantastic shop. Only place I trust with my car. I always talk to Rick and he is always very descriptive, patient, and reliable. Hell take a look, find out what the issue is, and reach out to you to get your thoughts before going any further. Also, the 24 hours towing is fantastic! I keep these guys guessing- from broken control arms due to me doing donuts and finding a curb, to a broken transmission pan from me running over a parking stop- theyve diagnosed it, fixed it, and got my car road-worthy ASAP. Ive never once had mechanical work get in the way of my day-to-day activities. Today my car made it to a cemetery for a funeral, but wouldnt start when it was over. I called, got a tow, met a friend at RBs, and was at the luncheon in time for the soup and salad. I just got off the phone with Rick and Ill be picking up my car later today.The bottom line is that Rick and all the guys at RBs care and keep you in the loop. When I come here, I feel entirely informed and in control. Rick has frequently taken time to show me the parts and talk me through some of the mechanics, so I leave here with a better understanding of how my car is and how it works. Highly recommended.

Very helpful and responsive. They came right away.The driver Herman stayed with me until he was sure that the tire service place could help me. RBs provided excellent service!

Rick was just an absolute angel, and gently guided me through the entire automotive repair experience.

They never try to sell you something you dont need always honest

It was very speedy and their customer service was great. My car broke down and I called RBs to tow. They took my car to the dealership for a reasonable price.

Horrible customer service but Atleast they were upfront. Make sure you personally speak with the drivers if ever in an accident and they’re called by the police.

Honest, local business.

We use this towing company to do the services for my job. But on a more personal note their prices are compatible with other towing companies and they do a great job. They also have a mechanic shop at their location and they do some good work there. I encourage people to try them out!

RB Auto has been taking care of all of my family vehicles for the last 15 years. SUVs, cars and pick up trucks all the same they come back like brand new from RB Auto. Prices are fair, pick up and drop off is a snap and things are ready typically earlier than expected. RB Auto also offers a towing service which I have used several times from more than 35 miles away. Rick and Bob are the best.

I was in a car accident April 3rd, 2020 and was taken to the hospital afterward. Once I was out of the hospital I called to find the car because state police said that this is the only company to have it. When I called, BOB informed me that they did not have it. Almost 2 months later they send a letter to say that they will be crushing the car. So I call to figure out why they didnt tell me they had it the first time I called they said that there is no record that I called. So not only did they lie they didnt even keep a record that I called. These days the police department can not be trusted nor anyone who has business with them.

Had an unfortunate situation with a vehicle I sold and the new owner crashing and abandoning it still under my name. The guys at RBs were incredibly helpful and polite. Helped me over the phone and in person through the whole process. I was expecting the opposite so it was very pleasant overall. If you have to deal with them chances are the circumstances arent favorable so consider that they are very nice guys just doing their jobs and they will return the respect. Great service and company.

My wife arranges most of the car repair. Most often she needs a ride to and from home. RB takes her home and picks her back up with no hassle or delay. My first dealing with them required a tow. We had called around and the tow truck would have taken many hours come, but with RB it was a matter of minutes. Also, their technical expertise and range is excellent just like their customer service. We highly recommend RBs Automotive and Towing!

I was very pleased with the service i received here on my car. The price was very reasonable, wil definitely go back.

Not very friendly

Mike was the best! I have never had my car towed before and he helped me through out it all. Under the bad circumstances he made this horrible experience a whole lot better!

I tell you what.. the folks down there know how to run a shop. Was having some issues with my brakes and Ricky up front explained the braking system in impressive detail. It ended up being the calipers, just like he had suspected. Friendly, knowledgeable bunch that talk to you in a way you can understand. Fantastic service. Thanks Ricky!

Popped a tire on I80 and was in a dangerous situation on the left shoulder. Receptionist was absolutely terrible and made it seem like I was a huge inconvenience to her multiple times. Horrible customer service. The reason this company got 3 stars was because the driver was excellent. He got there in 10 minutes. Hooked up, drove off the interstate and unhooked all in 15 min. No problems once you get through the receptionist.

Mike S. was quick to service my call and helped to make sure everything was good with the car. Fantastic service!

Mike S is a great person to come to rescue you when your have car trouble makes you feel at easy after a tough issue. He also gives you a great recommendation to take the viechal THANKS MIKE S

You can trust the diogenes that you get. Ive sent customers to them nothing negative came back.

Horrible service, rude boss!! Never recommend or use again

Good people to work with! Not fancy but honest!

These guys are wonderful people. They practice integrity as well as great workmanship.

Good honest mechanics who have been taking care of my familys cars for more than 20 years. Bonus - really nice guys.

I was in a car accident about a week ago when I got out the hospital thay were very rude to me on the phone when I called and asked about my car tryed to tell me I only had 1 more weeks to pay for the towe so I went to get my i d out my car so gave me problems then final let me get my i d out the car and all my thing were missing the man that towed my car must thought I was passed when i had the accident because he tried to tell me the police wouldnt let him get my things off the ground but thats a lie because the police was looking for my i d and people that were trying to help me find my phone and that all told me nothing was on the ground everything was still in the car. Thay cant be trusted thay took every thing of value out my car and thats sad I almost lost my life in the car accident and to get out the hospital and find out RBS AUTOMOTIVE STOLE ALL MY THING OUT MY CAR

Very good work. Been with them for years. They will work with you.

I had alot of money and things come up missing after it being towed there over night DO NOT TRUST THIS COMPANY

Reasonably priced, fast and really nice people

Had a truck that I needed to tow from CCH to Joliet. Called all the local places, and RBs was $100 cheaper. Driver showed up in 10 mins, P/U and Drop Off went perfect. Tow Drivers are usually sharks, but RBs was an anomaly! Good Job!!

Honest service at a really fair price.

What a nasty people here!! Rude as hell. .

Great shop with honest staff!

Great

Mike was the absolute best in recovering my car from a bad situation. He handled it like a pro .

Great tow service

Very reliable

Great place

The best of the best

Very rude and made threats