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Illinois Vehicle Auto Insurance
4019 W, 183rd St, Country Club Hills, IL 60478, United States
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Illinois Vehicle Auto Insurance

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Sa
Review №1

Dawnnnn is great! She truly cares about customers and talks to them as if they are family. So respectful, and helps you with whatever you need. She always goes out of her way to make sure you are insured. Never fails to make me smile every time I am on the phone with her. Illinois vehicle is not a bad place to be insured, it sure is affordable especially for full coverage !

Ce
Review №2

I’ll had a great experience dawn she help me everything I needed. Thank you

Do
Review №3

Mrs. Dawn is very professional, neat, and straight to the point. I’ve been with the company for a few years and she’s went above and beyond with assisting me! I appreciate all of her help. I refer that you go through this company; very reasonable pricing as well!

Lo
Review №4

Dawn is the sweetest and sincere representative. She will do all she can to get you the coverage you need within your budget. I traveled 50 miles just to do business with Dawn!

Mi
Review №5

Dawn is a excellent employee, through the years Ive been patronizing your business she has been on point. Professionalism is what Ive always seen from her. Follow-ups, call backs has been prompt from her. She feels like a friend to me and a great asset to the company I give a 10 Stars.

Br
Review №6

Very affordable insurance. Good customer service as well. No hassles and explained my policy very well

Co
Review №7

Ms Dawn is an amazing woman... she has great customer service skills and always very pleasurable to speak to! She is very helpful and informative! I plan on staying with this insurance agency mostly because of her services, she is the bomb.com... Thank you for everything Dawn, ur amazing!!

Br
Review №8

This company was great. A fair price and great customer service. Just renewed !

Cr
Review №9

Dawn was real nice and professional i recommend her she helped me get insurance for my car

Wi
Review №10

I was taken care of right away and all my questions were answered. I recommend this service to many.

Li
Review №11

I think very highly of Mrs. Dawn, she is very, professional, very helpful, and the best agent I’ve dealt with by far. Mrs. Dawn please keep up the great work!!!!!

W
Review №12

Dawn was very professional & patient with my unpreparedness. & Helped get me a good insurance quote for full coverage.

Sh
Review №13

Dawn Norris was exceptional! Great customer service. She made sure I understood everything. Answers any and all questions I had. Very professional. All around I had a great experience with her.

An
Review №14

I was taken care of right away and the sales agent was very nice and knowledgeable about what I was getting with my insurance..She was very professional and pleasant..

De
Review №15

Dawn always take care of my needs when it comes to this car.

Er
Review №16

Very Professional and courteous and my needs were met at an amazing satisfactory pace. Would recommend to others.

Vo
Review №17

I have been a customer for years but on 4/17 Dawn at the Country Club Hills made my day!! She was professional, courteous and very friendly! This was after I could not reach two other locations, thank you Dawn you are awesome!!

La
Review №18

Highly recommend Mrs. Dawn she was so helpful and answered all of our questions. She was very patient and explained everything in detail!

Fl
Review №19

Dawn is always very helpful and informative. She answers questions that you forget to ask and makes sure you are happy with your purchase. Thank you Dawn!!

Je
Review №20

Ms Dawn is fantastic she was very responsive very professional knows what she talking about and does her job awesome!! I highly recommend if needing your vehicle insured or sr-22s you give them a call and ma Dawn would get u a quote for reasonable prices!!

Fr
Review №21

Very Helpful. Made my experience soothing.

Jj
Review №22

Dawn was very sweet and helpful.

Ju
Review №23

Dawn was very helpful in the process and gave me all the information necessary to make a informed decision. I’d recommend doing business with her if your looking for a good experience

Aw
Review №24

Dawn was very professional in helping me with all my insurance needs. Overall my experience with starting a new policy was very a great one and I definitely would recommend her and the company to anyone in need of insurance!

Mr
Review №25

Dawn constantly remind me that my payment is due. I dont think about it because Im working a lot. She is a great people person. When I talk to its like catching up on old times once a month lol. Time to pay. I appreciate her service and generosity. Excellent service.

Me
Review №26

Dawn country club hills location was very helpful and provided great costumer service

An
Review №27

I came to Illinois auto insurance because I was looking for good quality Something lower lower than I was getting and I came across Dawn who was very professional she helped me she took her time to get me back on the road rolling thank you Dawn this is what a lot of us need good people like you in this trying time that our country is in thank you

za
Review №28

Dawn made it very Quick and easy!

Pe
Review №29

Ms. Dawn made my day she was very professional and made sure all my questions were answered !

Ja
Review №30

Personally I have been assisted professionally. The service is swift but cautious. The agents make sure that all questions are answered along with solutions to any difficulties. My Agent Dawn is the BEST!!!!!! She really takes the time to assure me of anything I need assistance with. She is truthful and courteous as well. She always has a resolution to everything.

I
Review №31

Dawn is amazing! Not only did she find a great deal and policy for me, also helped me with getting my 18 year old son insured at a reasonable price as well! Thanks Dawn! You rock!

Ma
Review №32

Dawn was an excellent provider very detailed, understanding, and informative. I enjoyed the service she provided and I would recommend her to friends and family.

Ch
Review №33

I called and spoke with Dawn about liability insurance. She was very helpful and informative about the insurance she was presenting! I recommend if youre looking for an affordable insurance, pay her a visit! You wont be disappointed!

Pi
Review №34

Great and efficient service in/out quick Ms. Dawn was very attentive and knowledgeable overall great service

jo
Review №35

Reliable and well organized!! As well as good customer service😊👍

Rh
Review №36

Dawn was really a big help! Looked into other insurance companies and it was overpriced. She made sure I got the right insurance and Understood everything before I left and offered some spiritual words of advice. I’m glad I went with Illinois vehicle Auto insurance and I recommend others.

ge
Review №37

Great customer service i really appreciate how Dawn Norris helped me with answering every question & making sure I understood.

Sh
Review №38

Great prices!! Nice customer service

Ta
Review №39

You never hear from your adjuster. They took an extra $100 from the monthly payment, that’s not very professional at all. Worst insurance company I’ve had.Dawn is very good at her job and very professional i do like her customer service though.

Ch
Review №40

Was Serviced By Ms.Dawn. She was very professional & friendly. She explained everything to me very well & also answered any other questions I had . Very helpful & great personality! Happy I Decided to Go With Illinois Vehicle Auto Insurance!

Tr
Review №41

Dawn Norris is an awesome agent. She gives exceptional customer service and takes care of her customers needs.

Hu
Review №42

Dawn is always courteous, professional and diligent in business. Good spirited person!💯

Kr
Review №43

It’s always a pleasure talking with Dawn. She makes renewing our policy hassle free.

St
Review №44

My experience was smoothe professional and prompt. I will communicate this with others who are looking for a bonafide insurance company..

Ti
Review №45

Dawn is the best agent weve ever had. She helpful and honest always!

Cj
Review №46

Great office and everyones on the same page as far as their helpfulness.

Ju
Review №47

My service representative, Dawn, was nice from the time I walked in the door until the time I walked out. She was very knowledgeable and made everything easy to understand. I really appreciated her today.

Ty
Review №48

Ms Dawn was very friendly and knowledgeable! Very good service!

Ta
Review №49

I called today inquiring about insurance and Dawn Norris answered and she was very much professional about the whole deal she explained everything and answered any and every question I had she really breaks it down so that you understand what you’re signing up for I was a little skeptical at first but she assured me that if I had any concerns or questions that I could contact her direct and she’d be of assistance to me.

Co
Review №50

Dawn was wonderful assistance! She didn’t withhold any information from me; and she even informed me of being able to be late without penalty..... My agent Dawn is awesome👏🏾👏🏾👏🏾👏🏾👏🏾

Al
Review №51

Dawn Norris was amazing!! Very professional and she helped me in under 20 minutes! Fast and efficient!!!! Go to her for all your questions and concerns

La
Review №52

Dawn explained everything in detail. She is keeper. Lol

Ro
Review №53

Dawn is always in a great mood and provides excellent customer service.

La
Review №54

Dawn really helped me out made everything easy to understand and was super nice thanks dawn

Ch
Review №55

I feel that everything went well. Ms. Norris did very well at informing me of the the true nature and the abilities of my policy. She was good at letting me know that the policy is a per year policy and that was a good thing because I was under the impression that I had to get a two year policy all at once. Im glad that I contacted Illinois Vehicle Auto insurance.

K
Review №56

Dawn has always given me excellent, friendly service. I have been with Illinois Vehicle Insurance for about 10 years and never had a complaint.

Mi
Review №57

I have been with Illinois Vehicle Insurance for two years. Dawn, one of their customer service representatives, is amazing! She is always so sweet and extremely helpful. I would definitely recommend this insurance company! Good rates and excellent customer service.... you can’t beat that!!!!!

Ie
Review №58

Dawn was of wonderful assistance! She didn’t withhold any information from me; she helped me to make a lower down payment by exploring all of my options and she even informed me of being able to be late without penalty.

Lo
Review №59

My experience with Dawn was professional, informative and completely thorough. She answered all my questions. Great experience. Thank you so much for your quick response and your thoughtfulness in regards to my needs!! You are the BEST!!!Lorene Brown

I
Review №60

Ms. Dawn is always readily available and helpful whenever I call in to speak with her. She doesnt hesitate to contact me when Im close to payment dates and when my policy is near expiration. The rates are good for me and so is the customer service. Never had an issue.

an
Review №61

Dawn is AMAZING she will explain everything in complete detail if you dont understand something. She also sends you reminders of when your policy needs to be updated and or payment reminders via email, phone calls etc. Great consistent customer service

be
Review №62

I was well taken of a few days ago by the insurance agent by the name of Dawn Norris she was extremely polite, professional and intelligent. She also gives you that vibe like she could be your mother. If I have any questions I sure that Ill get a professional,direct and educated answer at that office!

De
Review №63

I have been with Illinois vehicle the whole time Ive had my car. Dawn is my agent shes very professional first question is Ms Debbie how is your day . They are very easy to get a quote they return calls to you making a payment over the phone takes less than 5 minuets. I will remain with Dawn as long as I own my car

ge
Review №64

All I can say is ILLINOIS VEHICLE is great. Been with yall for a year n just renewal for another year. Yall are like family n have done a great job in my eyes. Keep up the great work n looking forward to n here for years to come. Thanks 4 everything guys

ji
Review №65

My name is Angelina, Ms. Dawn Norris helped me set up my insurance today, she was AWESOME !!!!!

At
Review №66

I will give this place 9.5 stars

Ka
Review №67

I absolutely loved Dawn’s energy when I walked in, she was so nice, understanding, & very helpful. Dawn helped me out so much being that i am a very young adult with no knowledge about insurance at all. She broke down things for me to understand better. The place overall is great, I am very satisfied with the benefits & the low monthly costs. I definitely recommend to those in need of coverage to visit this location & if you’re already insured here please recommend others to get covered with this company.

An
Review №68

For the first time in many years I called insurance company got a awesome quote and great customer service. Im happy I chose this company thanks to dawn ♥️

Br
Review №69

Dawn Norris is absolutely amazing at what she does! She carefully took the time to answer all of my questions and address my concerns in great detail without getting frustrated. Not only is she professional but she also has a warmth about her that lets you know she truly cares for her customers. Thank you again Ms. Dawn for your patience and expertise!

Na
Review №70

Dawn was very nice and provided me with excellent service she had everything ready when I came in I recommend that anyone needing insurance please visit Dawn at Illinois Vehicle Insurance in County Club Hills

Do
Review №71

Mrs. Dawn was very nice and answered all questions and had me in and out within 15 minutes. I highly recommend her. GREAT service. Thank you!

Od
Review №72

Dawn has good understanding about the insurance business and she simplifies things

PU
Review №73

Great Customer service. Dawn is very good at what she does and I’ll recommend Illinois vehicle insurance to anyone.

Ma
Review №74

I have repeatedly appreciated Mrs.Dawns courteous reminder calls and so forth. Im not saying other associates are not as capable of providing me adaquate services as well. However once I became comfortable with her professionalism, she became my preference to work with.Thanks Ms. Givens

Al
Review №75

Excellent service by keyetta. I talked to multiple agents and by far she’s the best. She keeps it real and tells you everything up front. She double makes sure that you understands everything. I will recommend doing business with her.

Wo
Review №76

Extremely professional !!!!! Super responsive!!!!! great and easy to work with ......

Ma
Review №77

Dawn was very helpful and courteous and professional this company needs Superstars like her all the time. Thank you so much for your help Dawn.

ni
Review №78

My insurance rep Dawn at the country club location is very passionate in her work. She is a great person on phone and in person. I would recommend her to anyone who looking for auto insurance.

Re
Review №79

Upon calling this company I was immediately greeted by a friendly voice and didnt have to press 2 to speak with a live agent. I just signed on today and spoke with Dawn who was very professional and informative. I was able to insure my vehicle for 45.00 per month less than my former insurer. Highly recommend.

Do
Review №80

I hope clicking the 5th star meant, the best. Because Dawn is.😃

L.
Review №81

Thank you very much Dawn for getting my friend the insurance that he want, and you know that I have been with you guys for a long time and I never regret doing business with you guys. So if anybody need insurance, call them and ask for Dawn, she is the best.

Ka
Review №82

Dawn is an expert at customer service and insurance policies! I’m glad that I chose Illinois Vehicle Insure. The up close and personal experience sets them apart from all the rest!

Ad
Review №83

Dawn is very helpful and got my insurance completed in less than 10 mins. Quick and convenient service.

Ev
Review №84

Great service from Dawn. Always pleasant & helpful. Always give me a reminder call ca use she knows I forget alot😅😅😅

Gi
Review №85

Dawn is. A excellent worker have been with Illinois Vehicle for years. Excellent service.

KE
Review №86

Great customer service. Ms.Dawn is a sweetheart.

De
Review №87

Great customer service! Fast, informative and professional. Highly recommended.

Da
Review №88

Thank u Ms. Dawn

Sa
Review №89

Its always a pleasure working with Dawn. Shes very knowledgeable, friendly & helpful. I always recommend her to my friends and family because only the best will do. She hasnt forgot what it means to provide excellent customer service and strives for it on every interaction with me.

Br
Review №90

Our experience with this insurance company has been fantastic. Dawn is amazing! Thank you for all your help.

Tu
Review №91

Great friendly staff quick service love the great coustomer service.

Do
Review №92

Amazing customer service well educated on the in and outs of her profession. Just based on her alone I will be more than happy to tell my friends and family about Illinois Vehicle Auto Insurance. Thank you.

Da
Review №93

Been dealing with this location for my insurance needs for a good while and I love the customer service I receive EVERY TIME! Dawn Norris is absolutely wonderful and very professional when it comes to her clients. I would highly recommend this location to anyone.

Sh
Review №94

Dawn is an awesome agent. She always takes care of me.

Ly
Review №95

Dawn is one of the most patient person I’ve ever met, she always greet you with a smile and make sure you’re satisfied before leaving.

Bl
Review №96

Dawn takes care of me very well shes very informative and she explains the business to me she I have been with her for quite a few years now real like old friends shes a good person

Im
Review №97

I recommend here. The atmosphere is warming, the lady Dawn, who helped me was very nice and helpful. I recommend Dawn if you guys think to come to this location.

An
Review №98

I love Dawn at the Country Club Hills office shes always helpful and friendly and goes out of her way to help you ....

Ri
Review №99

Dawn consistently provides professional, helpful and courteous service

va
Review №100

Mrs.Dawn is the most helpful, consistent, professional agent Ive had the pleasure of doing business with keep up the good works!!!!!!

Information
8 Photos
100 Comments
4.9 Rating
  • Address:4019 W, 183rd St, Country Club Hills, IL 60478, United States
  • Site:https://illinoisvehicle.com/our-locations/iv-country-club-hills/?utm_source=google&utm_medium=local&utm_campaign=iv-cc-hills-3019
  • Phone:+1 708-647-9300
Categories
  • Auto insurance agency
  • Insurance agency
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9:30am–6pm
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