user
BAT logistics
20 Arena Way #2, Council Bluffs, IA 51501, United States
Appearance
BAT logistics

Comments
An
Review №1

Oh boy, we had the crappier load you can imagine: 7 hours detention at the shipper, 3 days layover at the receiver. Things that as I understand are out of the broker’s control. Our agent Jon kept his word every time and stood with us every single step of the way, his communication and compassion though the whole situation felt real and professional. I would work and recommend anyone working with BAT...thank you guys!

Ma
Review №2

The best Team I have used to work. Patient, understanding and FAIR rates all the time. We used to work on the long term projects as well and looking for the further business and cooperation.

Ca
Review №3

Although something unexpected happened, they were trying their best to solve the problem. Patiently and friendly. Thank you Jon!

DY
Review №4

Great company and great people. They canceled my load on Friday afternoon because of miscommunication between their dispatch and our driver. Yes, we lost a day and messed up drivers weekend, but they called later and apologized and promised to add extra money to next load. Not a lot of honest people left in this business but this broker certainly is.

Ch
Review №5

I havent been in the industry for a long time, but I know honesty when I see it. I come with a lot of questions and can be hassle. Larry was patient with me and maintained communication with me throughout the process.I would like to give a shout out to BAT Logistics for being a broker that knows the industry and has the character to care. Thank you!

Le
Review №6

The Batlogistics team is great. They are consistent, respectful and very understanding. I run 1-2 loads per week for them.Great company!!

Sh
Review №7

The employees of Bat Logistics are knowledgeable, friendly and focused on customer relations. It is clear that this is a company that puts people first! They are performance driven and they deliver!

ge
Review №8

Outstanding company to work with .

Be
Review №9

Great company to work with, they go above and beyond to get the job done! The staff here also are the best to work with, I wouldnt go anywhere else!!

jo
Review №10

Im not one to compliment brokers usually... but after last night i MUST give 5 stars to Steve. A rare thing in this industry, a honest broker.Arrived on site for a pick up last night in NY, was informed by shipper it was a 5 to 6 hour wait for a door, which not only ate my hours but would force me to miss my delivery appointment.Called Steve and he told me that he couldnt reschedule the delivery until the next day, but then told me he would prefer to pay me truck ordered truck unused because THE RECIEVER I WAS GOING TO IS NOTORIOUSLY DIFFICULT AND MIGHT NOT RESCHEDULE THE DELIVERY UNTIL MONDAY 6 DAYS AWAY.Now drivers.... honestly, how many brokers would be honest about this? In my experience brojers will say anything to keep you on a load and deal with the blowback and problems later. This company actually foresaw an issue with the load, and actually suggested to take a small payout TO PULL OFF the load just to avoid issues.5 stars to BAT, and i will pull any load for this guy at anytime. Honesty from brokers is a rarity today.Also: didnt have to make 1 single call requesting for payment for the truck ordered/ not used, was sitting in the fax machine when my dispatcher got to work today.Thank you BAT we need more brokerages like you

Pa
Review №11

Weve been working with BAT for a while now - very professional, honest and just pleasure to deal with

Pa
Review №12

I have been utilizing BAT Logistics for approximately 4.5 years now. The staff is very friendly and knowledgeable. They work hard to ensure our shipments are handled quickly and efficiently. I would definitely recommend BAT!

NA
Review №13

The team at BAT Logistics is always a pleasure to work with. Professional, responsible, reliable. Highly recommend.

DJ
Review №14

I work with Vern and Nicole and they are just great to work with! Never had a problem! They tell you how the load is and are straight shooters! Would highly recommend!

Tr
Review №15

Great group of people to deal with!Upfront & Honest.Most of all - Friendly! Love booking loads with my Bat pals!

Je
Review №16

These guys and gals really care about providing the absolute best service. I run all my freight through Bat. Honest people!

Ro
Review №17

BAT Logistics is certainly a pleasure to work with. The staff is friendly and helpful. The person I work with, Anthony, is very professional and competent. The process of booking loads is very easy.

Fr
Review №18

Always takes care of things! Love working with BAT

Ti
Review №19

Bat logistics has been nothing but a pleasure to work with. We deal closely with them each week moving a large amount of freight! They are on top of everything they do and are very cautious on who they choose to carry our freight! Thanks BAT, we look forward to many more years with you!

An
Review №20

September Marks my 5th year I have been with BAT and it has been the best five years I have spent with any company. This industry is crazy and I could not imagine working for another company. I look forward to the next five years and what they bring.

O
Review №21

Setup done and received the rate con, after my truck was already rolling to the pickup they call and tells that you are not approved by RMIS, guess what, RMIS is telling that no issues from their side, think twice before booking a load with them

Kr
Review №22

The staff at BAT has been so great to work with over the years. They jump through hoops to find solutions for our needs and are always focused on providing a great experience.

To
Review №23

I see positive reviews here but I must have called about three dozen times in the past two weeks about loads they keep posting...but no one answers.

Tr
Review №24

BAT Logistics took care of my me! I dont ship much freight but that didnt matter to them. They treated me as if i were the largest shipper in the industry. They even saved me money while treating me very good

Mo
Review №25

Picked up a load took 13 hours and this guys didnt even care and gave no detentionI cant beleive how careless they are . we got a driver who didnt eat, waited in his truck 13 hours this ridiculous plus NO Detention !!??

St
Review №26

They well cheat you out detation pay they cheated me out 9 1/2 hrs of it dont take loads for them i give them -20 stars

Ci
Review №27

AWESOME Company to work with and for. Customers, Vendors, Carriers, and Employees love BAT. BAT is the best of the best.

Ch
Review №28

Top notch company with great, dedicated and loyal people!

Mi
Review №29

Make sure your truck is ok. Otherwise they will charge you $250.00 for late fees. Evenif you send them the receipt for your repairs.

st
Review №30

Top notch service, great people to work with!

Pe
Review №31

Great logistics provider! Great staff!

Se
Review №32

Great company with even better employees!

Pa
Review №33

Very DANGEROUS people to work with. STAY CLEAR

Ch
Review №34

To busy and staff is very uptight and unpersonable

Mi
Review №35

Good people...

DI
Review №36

Nice and Friendly staff

wi
Review №37

They threatened to withhold $1000 of the freight charges if I(the driver) didnt run illegally to get their load delivered.They should have rescheduled the load.Typical brokerage!!!

pa
Review №38

5 stars doesnt do this company enough justice. The core values they instill in their employees are shown everyday through the work they do with the carriers and customer of this industry. Bat logistics you Rock!

Information
6 Photos
38 Comments
4.2 Rating
  • Address:20 Arena Way #2, Council Bluffs, IA 51501, United States
  • Site:http://batlogistics.com/
  • Phone:+1 712-256-7260
Categories
  • Logistics service
Working hours
  • Monday:6:30pm–12am
  • Tuesday:6:30am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:6:30am–5pm
  • Saturday:6:30am–5pm
  • Sunday:6:30am–5pm
Similar organizations