They where great & friendly I took my Fiat here to get the recall fix with no cost they checked everything over on my car and told me what needed to be done with it to top it off I sat in the waiting room and had an interesting conversation with one of the coworkers they we’re remodeling

I like the remodel. I was in for an oil change and tire rotation. Didnt take too long, maybe about an hour.Wish there were more snacks in the waiting room, though the beverage selection was diverse. Couldnt figure out the coffee maker, though.

Love my experience at the dealership. Great customer service and friendly people. Will definitely go back at a later time to get a car again.

There is nice people who take good care of cars and people I use get there for a key program but the machine was not working not connecting with my car they told me another day Ill be another appointment but I need to leave my car for 3 days Im just thinking about if go or not I need my car everyday

Amazing experience from start to finish. They blew our expectations out our the water. Kellie is top notch and and goes out of her way. Alexander makes sure your taken care of from initial inquiry to after purchase. I would 10 plus stars if able. Really friendly, no pressure, and their are willing to go the extra mile for their customers. Thank you. Dave, Kellie, and Alexander.

Lol.. come and see me.. im new sales ... will work hard to get you the car truck or jeep you want/need... new or used... getting your next vehicle should always be a happy and fun event... We strive to keep our customers happy, both during and after the buying experience..

This is the best experience I have had purchasing a vehicle. Cody Jackson was great. He was very professional at all times. He was very honest and straight forward with all aspects of this purchase. I had to 2nd guess nothing. Cody defies any and all negative stereotypes of car salesmen. Ed and Chad truly worked hard helping Cody to get me the best deal possible. With the fresh start program there is hope that I can put being a victim of identity theft behind me and improve my credit. Matt in finance explained everything clearly without taking up a lot of my time. If youre looking for a new vehicle, go to Edwards Chrysler, Dodge, Jeep, Ram & Fiat, ask for Cody Jackson and be prepared to be treated right. You will get a good deal!!

Great staff to work with, really do excellent work. Their Staff is very knowledgeable and do what they say they gonna do.

Had my car repaired. Great work. Great communication from day one to completion.

Had a great experience at Edwards. They were the only dealer in the Omaha/Council Bluffs area that was able to get me into the truck I wanted at the price I could afford. It definitely paid to cross the bridge from Nebraska for me!

Ethan was amazing went over what we had scheduled to do. Also recommended what should be done. was very friendly and courteous whenever we go in. Didnt feel like just another customer coming in for work to be done. Definitely be back again.

I came in looking for a new Truck and that is exactly what Cody Jackson did for me. It was probably the BEST buying experience Ive ever had!! Cody answered ALL my questions and I didnt feel like he was just rambling on. I understood every word he was saying. He wasnt in a hurry like some sales people are, It was truly a great experience and I highly recommend going to Edwards and seeing Cody Jackson. Further more the finance team was outstanding as well as well!!

Great experience getting my Jeep Gladiator serviced here today! Will go back to this service department for all my Jeep service. I give them 5 stars for their work and how the whole experience is from the service assistant to the mechanics who worked on my vehicle!!In the past we have had a poor experience with Baxter Jeep service and would not go back to Baxter Jeep ever!

My rep went above and beyond, talked through the manager and even general manager to get me a price I can afford and a car I love. Had such a good experience I hadnt planned on buying a car when I walked in, and walked out with my dream car! Absolutely amazing and I couldnt ask for more!

The Edwards team was awesome and very helpful without being pushy! Im a first time buyer and had many questions, my car salesman Nathan Mathews was great! He was honest, helpful and more importantly he was able to stay within my price range. Im very happy I decided to go though Edwards!

Timely, friendly, informative. They’ve mastered multiple details when it comes to service. Offering and explaining but but not overselling services was much appreciated. I’ve never preferred dealerships for routine service but they’ve won me over for my Fiat Spider care.

Ethan was extremely helpful and professional in dealing with my vehicle. I had wheels and tires mounted, balanced, and aligned on my charger and absolutely love how it looks. I was called when it was ready and am very happy with the service from Edwards dodge.

We had an amazing experience with Edwards and our salesperson Cody Jackson. Cody made sure we had a seamless, stress free experience from beginning to end. Go see Edwards and Cody for all your vehicle needs!

Great experience! Very nice remodeled lobby and waiting area! Offered me a ride but I just waited. They were quick and communicated well! I’ll be back for sure!

The team at Edwards was helpful without being pushy, and they all seemed to genuinely value us as customers. They worked to meet our regarding price and vehicle specs. Overall a very positive experience and Im very happy I got my vehicle there.

I would definitely recommend who ever needs a car to go to Edwards Chrysler Dodge . There service is the best than any Car dealer in Omaha or any I have been to. I had a bad experience with Baxter . Knew nothing about cars tell I got cheated into a car not one I picked. So was kinda disappointed. But if I knew about Edwards I would have gone there. They take care of there customers . Work hard and dont give up until they take care of Customer. Billy & Mister made it happen for me & my family.. Need car or trade recommended.

They have had my vehicle for almost 2 months just to do a transfer box & transmission change. On a 2 year old vehicle, 2019 Hyundai Kona, the transmission just failed. Even though it was mechanical failure that was entirely on the manufacture it took weeks just for them to start work on my vehicle. Due to rental shortages I was left without any vehicle for over a month, they got me one on the last week before they “should” be done.When the work was done they took it for a final test drive & then proceeded to damage my fender hitting something in the lot. Now I have another week to wait for those repairs. This has been a miserable experience and I wouldn’t recommend the Edwards dealerships to my enemies.This is not the first set of problems I’ve had with this dealership. They made mistakes on an oil pan fix, earlier on the year, multiple times over. Both me and my family have purchased half a dozen vehicles, or so, from the Edwards group over the last 5-7 years and this will be the final vehicle purchased through them.

Adam Phillips was patient and helpful with my car buying experience. I truly appreciate how much time and dedication Adam put into helping me find a reliable safe vehicle for my family.

I sold my car here and worked with Bryan Arroyo. It was an excellent experience. The process was very fast, and once it was completed gave me a ride home. He also hand delivered my check for the car when the dealership wrote it out, a 30 min drive. I would recommend working with Bryan.

I had trouble getting put on the list for a rental car for a while. I had to wait two weeks a few times but besides that my experience was amazing. Parts took a while to come in but I was updated on any info they knew. Over all I’m happy

Everyone was so nice and helpful . It was a good experience overall. Im pretty thankful for them helping me out to pick the right choice. Definitely recommend coming here .

Great people with a fun friendly environment! Highly recommend asking for Gary Harbeck. He was the absolute best and put me into a car that fit my needs and was able to fit it in my budget.

We recently had some communications with Edwards CDJR about selling them a used vehicle and unfortunately they ended up seeming like pretty cliche used car sales people. The person we had been speaking with wasnt at the dealership so someone else filled in only to tell us the price the first person quoted us was a typo. I totally understand that thats the game - if you get a person to come into the store, that person is most likely not going to walk away and will take the hit for the price they slashed. We walked. It was a complete waste of our time. In a day and age where they tell you a used car sells for more than a new car, leave it to a used car dealership like Edwards to flat out lie that nah, things are turning back around.

They were great with their customer service skills. Only issue once I got my car back they didn’t plug the radiator fan back in causing overheating. You can tell the part was not put back in. Outside of that, Ethan was great with his customer service even offered a free service for delay. Just hoping in the future they place parts back where found if not apart of the reason for bringing in.

I came from Des Moines to purchase this truck and the team at Edwards Chrysler dodge Jeep and fiat were amazing to work with! The salesman that helped me understood the distance and the importance of me. Or wasting a trip. I came in he had everything set up and I drove away. Couldn’t ask for a better salesman anywhere! I suggest if you’re in the market reach out and they will take care of you! Thanks Cody!

Love my new 2021 Red Jeep Gladiator Rubicon.

Best Fiat service department around, fast easy and wonderful experience all around.I have a fiat 124 spider and have had trouble with other dealership service departments and am more than pleased with Edwards service department.

Worked with Alexander on getting a truck for work and in my trusted opinion, ask for this guy if you get a vehicle here. He was very cool, always put me (the customer) first and assessed my needs on the vehicle needed. Answered all questions asked without ease. I was in there and out with the vehicle in one day!! Came in on a Monday afternoon and was out, all paperwork done, vehicle washed and inspected by the end of the day!

Really disappointed in the service department. Went in to get some side step rails put on and they ended up scratching my truck along the bottom. Called several times to get issue resolved keep getting voicemails and noone is taking the initiative to contact me back and resolve this issue. Brand new truck and people are so careless. Update…. They have reached out and are resolving the issue. Thank you!

Cody J. Sold us our new car and he was fantastic. Very professional and a great experience. J.D. from financing was also great!

Great experience Zach, David, Matt, and team were excellent in leasing me the truck I wanted I highly recommend them.

Considering all their construction with the expansion of their dealership, I felt the service staff and the body shop staff, really goes out of their way, to try to make you a satisfied customer. I was very happy with their service. THANKYOU Ray

Super on point. Knows anything and everything about these vehicles. If he does not have the answer the great news is rather than telling you miss information he will find the right answer. Cody will absolutely take good care of you if you go see him

Rich’s team was perfect as usual. Service was personable and fast.

Ethan in the service department was extremely professional, He knew exactly what he was talking about and helped me get my truck up to speed with warranty repairs and Edwards is very good about keeping you informed on the process. Quick and painless

I had an incredible experience today at this dealership. I worked with the salesman by the name of Ethan Lugo. I expressed to him what my desired car was and the type of payment I wanted and he worked overtime to accommodate me! If your looking to buy a new or used car I would highly recommend coming here and asking for Ethan he’ll hook you up👌

Worst customer service I’ve ever experienced. Waited 2 weeks for the appointment just to be told I need to take it to a Ford dealership to get the correct diagnosis and the wait for that was 2-3 weeks. They wrote my contract up wrong when I purchased the vehicle, gave me an extended warranty that expired 2 months after I bought the vehicle (not what I asked for or agreed too). Also after coming in 3 times since purchasing my truck to ask for a spare key I finally got it done. Nothing I brought the truck in to get fixed was fixed at all. For the love of God don’t buy a vehicle here or bring it for any maintenance.

I had my leased 20 Jeep Cherokee in for service June 10. This was my first experience with Edwards service dept. Ethan Grace was my advisor. He did an excellent job telling what they would be doing and was very patient answering my questions. I hope Ethan is available my next service need.

The employees at Edwards always make me feel like I’m important. The staff is very professional and I know I can count on things to be done right!

The experience of buying my first car was pretty frustrating until I contacted the Edwards Dodge dealership. The term white glove service comes to mind when describing the customer service, negotiation, trade in, and total package when working with them. I was treated as more than a customer in the short time it took us to find what we had been looking for, for weeks with other dealerships. Alex was amazing to work with and has shown his care doesn’t stop once you leave the lot with your vehicle, it continues beyond that. I highly recommend looking at Edwards if you are in the market for a vehicle.

I had been driving without a working fuel lever sensor in my fuel pump for over a year. Edwards Chrysler Dodge had been recommended to me by a friend. They treated every customer I saw there very professionally.Yes, its well worth the drive to Council Bluffs. The service was stress free, including the transportation shuttle home and return pickup to the dealership after service was done. Ive experienced many dealers that do not want to pick you up when service is done.Everything was explained and approved in advanced. While there, I also asked for a complete diagnostic report, oil change, and to check for any Dodge Ram Recall notices to be addressed. My car was returned within the timeframe promised & vaccumed. They now have a new loyal customer.☺️

Service was very poor for a recall on my minivan. long wait to order the part, they screwed up during installation so my van was held up at their lot for over a week. service rep hinted it would have been fixed sooner if it was private pay.

Ian was very helpful with my questions very polite and prompt with my answersThank you for worrie free time. Jerry Hodges

I had a few hiccups after leasing my new truck, this was my first lease. After sitting down with David Jones and getting a lot of clarification on the paperwork, I feel much better about the numbers and the other concerns that I had. David took time out of his busy day and sat with me for over an hour to make sure that all of my questions and concerns were taken care of. If you are thinking about leasing or buying for the first time, I would highly recommend going and talking to David, he is there to help!

Great service! Took a little longer than projected, but other than that, great experience!

After lots of research when getting ready to purchase my first new vehicle, I made my appointment here, I came with pretty high possibly unrealistic expectations, because well..... buying a car is a big deal!! THESE GUYS ARE ROCK STARS! I’ll never buy a vehicle anywhere else!! My unrealistically high expectations were exceeded and then some!! Thank you all so much for making this such a great experience for me!! You have a customer for life now!

JP is a good guy to deal with! Fast and easy transaction. Highly recommend 5 star ⭐!

Had a good experience, service was excellent and on time. Kudos to Dave Edwards!

Very good experience. The salesman related on a personal level with model airplanes.

Salesman Ethan Lugo was courteous, knowledgeable and went above and beyond to help us buy a new car! The financing department and everyone involved were great and did everything they could. Got a great deal on a newer 2018 vehicle and couldn’t be happier! Definitely use them again. Thank you to everyone involved in a car buying experience!

David Jones and Ethan Lugo made this deal so much fun. The experience here is 100% real. Love my new Jeep Grand Cherokee Trailhawk and cant wait for the next round of fun!!! Thank you both!

Hi, just wanna give a shout out to Maria, who was very nice, and patient, when my grand daughter came to looks at a jeep and she let us test drive it, she was very knowledgeable about the jeep, she knew everything A+ for Maria keep up the good work, you will make it as a professional car salesman. Naz

Billy was awesome, Id recommend him for all your car buying needs and thanks for getting me into the VW.

Great people to work with. Made getting a new ride a good experience and with ease. Thank you to the team at Edwards for helping my wife and I get the truck weve been wanting for awhile. I will refere them to our friends and family.

Our salesman Croix was awesome! He was knowledgeable, patient and not pushy, friendly, and a pleasure to work with! We love our new mini van and our excited to have a vehicle that fits our family much better. We have two children with special needs and our new van will be a huge improvement for them. We will definitely come back to him when we look to purchase our next vehicle.

Awesome experience at Edwards Chrysler Dodge Jeep. Eddie jr knew exactly the vehicle I wanted and had described to him. Everyone was personable, helpful and really went the extra mile for me. Highly reccomend!

Exceptional five star customer service by Brandon Jarmon and manager Dave. Answered all of my questions and very knowledgeable with responses. Lifelong customer!

Service rep was outside to greet me, and started helping me right away when I told him what I was looking for. Quick, efficient, and I drove off the lot in less than two hours in my new car! Would definitely recommend.

Thank you so much Ethan Lugo-knight! You have definitely made our experience at edwards amazing! Will definitely be going there again for further purchases you all have taken care of us all! Great atmosphere even with the construction thanks again!

Gary was very helpful. He worked well with me to work out a deal the would best suit us all. He was very thorough and upfront with what he was having me sign on the contract. Highly recommend!

Wonderful experience here. They took care of our familys vehicle quickly while we were out of town.

Upon arrival at Edwards Jeep Service area, I walked through a cloud of smoke from the smoking area to be located right in front of the entrance to the dept. During a time such as Covid, it was very frustrating to me, as the potential for spreading the virus to anyone who enters is a huge health hazard.Going into the service area, you are greeted by the sales team. They seem nice, but I feel like I was inconveniencing them. You trust their team to fix your car, but it would be nice to have a little fluff or personality when spending over $800.00. Didnt receive a have a good day or thanks for trusting us with your vehicle or a nice take-away that I have had at other businesses.My vehicle drove home fine after the work was completed. On my way into work the next morning, a very loud rattling noise appeared under the hood of my car. I had to carefully turn around and drive home to see what was going on. After my husband and I looked around, we found a large tool left inside my engine area, wedged so we couldnt retrieve it. I had to then get a ride to work, and wait in hopes of having someone come either tow it or have a tech come take the tool out.I dont have a good taste in my mouth after this experience at Edwards.

Great place to go, they will work with you and are very personable

Alex was an amazing guy to work with!! Helped us out so much and a great person! Felt you were talking to a friend! Awesome place!

Recently my car was stolen and I was finally able to begin a search for a new or new to me vehicle. I filled out an inquiry online and Jessica went above and beyond for me. She sent a driver to pick me up from an hour away and take me all the way there! Upon arrival she made it point to get me in something I’d be over the moon to get and drive home and add to the family! Super comfy, dependable, accommodating, good mileage, spacious and SAFE! So thankful for everyone throughout the whole process! A++ !!!!! 🤩🤩🥳

I am rather disappointed in this dealership. Their website listed a 2011 Jeep Wrangler Unlimited for $12,999.00. I called and spoke with Brian who confirmed the price and I paid a $500.00 deposit to hold the vehicle until the weekend as I would be traveling from out of state to purchase it. Brian then called me yesterday to advise that engine issues were discovered and that the vehicle was no longer for sale. I continued my search for a Jeep Wrangler just to find this morning that the same Jeep they were selling for $12,999.00 did not have engine issues but has just increased in price to $18,999.00. Sounds like someone messed up on the pricing when originally listing it. Just know that when working with this dealership that pricing can change or lies can be told and there is not a thing you can do about it.

Very good experience!! The jeep grand Cherokee that I got is A+ A+A+Very clean and very sharp!!!Sales man is very pleasant to talk to and I am happy to do business with this young man !!!!He listened to my concerns !!He answered all my questions and if he didnt have an answer he went and got the answer promptly!!!I will be looking forward to business with this young man AGAIN!!!!!MY OVER ALL RATE FOR THIS COMPANY AND THE GREAT TEAM THAT THEY HAVE AT THIS LOT WILL HAVE TO BE IS .................A+A+A+A+😎👍😎👍

We appreciate Eds help with the purchase of our new Compass. He was a pleasure to work with, along with the sales manager. We will pass the word. Thank you.

Chase stayed in touch with me during the whole process and worked everything out with the insurance company and he and his personal did a very good job on the body work and my truck looks great. Thank you.

Bryan was great. Thanks to the whole Edwards team for making my purchase a great experience.

Ethan was great explained everything to be done to my truck and explain the time frame and everything went like clockwork. I totally appreciate their service.

All in all it was a good experience. But this is the very first time Ive bought a vehicle ( new or used) that the gas was not full. I found that to be very cheap and a bit petty for a reputable dealership.

The salesman was very polite,and informative. Just be prepared for a wait.

Jessica was a Superstar great knowledge about the vehicle I was getting and the service and hospitality was impeccable. Definitely sending everyone I know there.

Went in for oil change. Dealer in middle of remodel but still have sitting area and staff in service area was great to work with.

Marcus is amazing, he kept his word with me !! And he was quick and very professional! I love my new car! ASK FOR MARCUS!

Very professional and very helpful thank you Jessy and Toni and the Edward groups, Im very happy with the jobs done, thank you again.

The service was great. Everything was explained clearly and no hidden expenses.

They was fast and let me know what they was going to do before they done it. Prices are good. Very professional.

It was a great experience working with the sales staff. They explained all my questions. Plenty of vehicles to choose from. Looking forward to the new showroom.

Randy Kahl was my first thought when I found the JEEP of my dreams. However He has moved to a different Edwards, so Conor was the first to email me regarding it. We were met by Cole who was an open & refreshing salesman at Edwards. He immediately got the keys and brought it around so we could test drive it. My experience with Edwards was a positive one! Even Brian Purdue was personable, right down to the finance department. Jonathan Prince went over and above. He is the best! All in all, it was Jonathan that made this experience the best. Thank you!

Best service in town! If you can, request Doug as your mechanic. He does great work!

Didn’t reset my oil light on the dash, didn’t replace the sticker in the window for the mileage. Wash the it and then rolled the windows down wet

Steve and the team did a great job today. Thanks guys and gals!

Was the fastest buying experience I ever had. Connor and Ed did everything they could to make sure I was happy with my purchase. They even detailed the car before I got there and again before I left. Definitely top notch service!!

Shout out to Cody! He was extremely helpful and made the process quick and easy. They also did a great job adhering to COVID protocol to help me feel comfortable with shopping during this pandemic. Martin was great in finance and listened to me and my unique needs or expectations. All around wonderful experience!

Got 2 cars from here. They were all nice and accommodating to my needs. They try to make sure you leave in a vehicle you want within your budget.

Why go anywhere else. The best in the area.

Helpful they try hard to get you in a vehicle, but I need an SUV or a pickup to pull a trailer and didnt get approved for either one just a Hyundai sonata sport witch wont pull a trailer. So Im just a little disappointed ☹️

Cody did an outstanding job! I could not be more happy with him making this an enjoyable experience.

Luis went out of his way to get me the vehicle I wanted, for the price I wanted. Thank you very much for everything.

Alex was very helpful, considerate and patient. Im a very picky person and Alex was upfront and very accommodating. Once we made our decision it was pretty quick

Bait and switch lease tactics. They continue to advertise a lease special for the 2021 Warlock on their website even though they do not have any stock to support it. Instead, I was offered an alternate lease option for $100+ more a month as they sold the last vehicle last week. The true definition of bait and switch. The fact that the sales person didnt tell me this up front or even attempt to save the sale is proof that they know theyre in the wrong. I had planned to return to Edwards to lease a new vehicle since my current lease is done and my previous experience with them was smooth and had very clear terms. Ive leased many vehicles over the years and never encountered anything quite like this. I wouldnt normally take the time to go this in depth with a complaint, but this is very disingenuous and I just hope others dont fall into the trap.

My Daughter bought a car from Eddie Jr. A few weeks ago. I would like the thank the entire team for helping her out. My Toyota lease is up in 8 months and I will definitely be going to Edwards CDJR to get my next vehicle. You guys have my family for life. Eddie Jr. Is a very courteous and honest salesperson he actually listen to us that’s hard to find. Thank you Eddie and the Edward’s Team.

Great customer service. Bought my vehicles 3 months ago, best decision.