These guys are great!! They have a young tow truck operator named John and he did an outstanding job with safety and overall handling his tow. This was a huge F-350 and saftley and professionally towed it to our location. This company has a great asset with John operating their tow trucks! Nice job John and very impressive for your age and ability to do what you did!! I’m using Bobs auto repair from now on and most of my clients will as well.
We made the mistake of bringing my Sons car here for service. My son told the service department the issue he was having with the idle. We wew told that they would diagnose the problem and get back to us. After over a week with no call back we contacted them. They said that they fixed the idle but needed to take out his alarm system and do further diagnostics to make sure the problem would not return. They began to removed his alarm system and went no further. They never did call us back like they said they would. We called them after over a week and they said the transmission is bad and that we will need to get that fixed before they will do any further diagnostics. The transmission is not bad. I let them know that we will not be having them do the transmission and we want to come pick up the car. They charged my son $250 the full amount my son had told them he had. They made the idle problem so much worse than ot ever was. Now the car dies every time my lets his foot off the gas. The alarm system was not put back in properly and they broke the hood pin and now the hood will not shut all the way. When my son asked them about that they admitted the broke it but told my teenage son that he would need to fix it. When I called to speak with them they admitted that the idle probably wasnt fixed properly but they would not do anything about it unless I let them replace the transmission. I do not recommend the repair side of this business. I am considering taking legal action. It it predatory to take advantage of young hard working teenagers and what kind of business damages what they are being paid to fix only to charge you and then refuse to fix the damage they have done!
I chose them because they have a towing understanding with State Farm. Problem, battery will not stay charged thru the night. Told I needed new battery and could not proceed with testing. I said okay. Ended up replacing battery, alternator, alternator fuse, belt, switch in brake system. Still problem.Took car to battery exchange, they said alternator not charging battery. I took it back to Bobs. They now say it has a new problem with a safety switch in the gearing system and needed more money.Ive spent over $1000 with them. It is a 2006. They are chasing Butterflies. Will take it to the dealership when I can get the funds. In the meantime, I disconnect the battery when not in use, and jump start the car about 80% of the time. Driving around for hours does nothing except waste gas.
I locked my keys in my car and they were there with in ten minutes, 😁 fastest Ive had my car opened (Ive done this a few times lol). Would definitely be the one Id call again, if I needed it *knocks on wood*.
Thanks to Jason and dispatch at Bobs Towing. I was locked out of my car and my husband was having eye surgery; I was panicked that I wouldnt be there in time to pick him up which would leave him stranded. Bobs staff answered my call quickly; within five minutes Jason was on site and was able to unlock my door. I was able to reach my husband in time. Very kind and professional. Wonderful customer service! Would highly recommend them.
Driver 79 picked up my car today and wasn’t wearing a mask. That is incredibly unprofessional and not okay when you work for a business like this. Not only was he not wearing a mask he also towed my car all the way to the destination, when he could’ve just told us it was a battery issue and towing wasn’t necessary, but instead he towed it all the way from Monmouth to Corvallis and charged us for it. This business claims they care about their customers and their safety but still do not wear masks when on the job. I do not recommend this towing service.
Very helpful staff offered a detailed quote over the phone along with a specific repair time
John came and drag me out of a very muddy-filled at 2:00 a.m. in the morning. I had all my kids with me, no other towing company would come because it was pretty far away and in the middle of the night. That guy is amazing, pretty much our hero!
Super swift, really courteous people. They were prompt in picking up the vehicle, and had it back to me as soon as possible. Very professional.
Arrived within 5 minutes to change a flat and put on the spare. Quick response and service was great Jason did a great job.
Called AAA for a tow to our mechanic for a grinding sound coming from my front tire. Jason from Bobs Auto called and came right when he said he would. While driving the car toward the tow truck, he heard the noise and recognized what it was! Two minutes later, he pulled out a tiny rock that had been lodged in the tire between the rotor and dust cover. He suggested I take a test drive. The noise was gone and I had driven it for 5 miles! Still no noise. Thanks Jason!
Cameron drove 100 miles to rescue us from a very remote area. He fixed the problem and then followed us into town to make sure we made it. John in dispatch kept us updated on the drivers location. He was very reassuring. I would not hesitate to recommend this tow company.
I ended up stepping out of my car and shutting the door before I realized my keys were on the passenger seat. Called AAA and ended up getting helped by Jason from Bobs Towing. Jason showed up within 15 minutes, which was way under the time estimated by AAA, he was kind and was able to remedy the situation in a matter of minutes. I would recommend Bobs Towing if you are dealing with a lockout, Jason was professional and I honestly could not ask for more. The service was prompt and my car did not take on a single scratch.Thank you for all of your help Jason!
Bobs Towing was great! They were quick to respond and were very friendly. We had a tiny house (very tiny) that we needed to have towed about 2 hours from corvallis. Jason was amazing. We had no idea what we were in for and he help us out by providing tips on how to maneuver the house, what truck we should get, and things to care for with our new trailer that our tiny house was on. Thanks again for your help and efficiency!
The driver Darren did a great job getting my Jeep delivered safely, he maintained a friendly vibe and was quick about his job. 10/10 recommend him as a driver and recomend Bobs Towing for services. Will be using them in the future!
AAA sent Bobs auto out to me for a flat tire. I was fully expecting a tow, as my spare tire had a thumb tack in it. Jason from Bobs auto showed up, took the tack out, and tested the spare to see if it would get me to Les Schawb so I could get my real tire fixed. After determining that it would, he installed it for me and I was able to go on my way. Very knowledgeable, kind and helpful service. Would recommend again!Logan
Jason rescued me twice in 2 weeks. This last time I had a blow out. In order to get us to safe place he reversed ahead of me while I slowly drove behind him to a driveway off Hwy. 34 so he could do his job. I am very impressed at how well he knows his job and assures the safety of the customer while triple checking the security of the hitch. I have complete confidence in Bob’s Towing. Give Jason a raise!
I work here, the people here are awesome!
Darren helped me after an accident. It was rental car and it was a hassle to get connected with Enterprise. He waited to make sure I was safe and situated.
They arrived 15 minutes after I called. That part was great. They had to use dollies to tow it to the dealer. I know how it rode before towing and now afterwards. I gave them a chance because Botchy Cash worked for them back in the 80s. I really do appreciate them showing up so quickly.
THANK YOU JACOB! He got the job done and fast with no hassle at all. I was really stressed out about getting my car towed but he made the experience very easy! Thank you again!!
I needed a tow after a wreck. Bobs was there quickly. Waited with me for police to wind up and took me home. Great service and people.
Great experience. Showed up in a timely manner and got my car back on the road in minutes. Jason was very nice and got the job done super quick! Thanks!
Jason has helped me in two different situations, once when I locked my keys in my car and another time when I needed a jump. The second time I actually just bumped into him in the neighborhood, and he jumped my car FOR FREE. These are GOOD PEOPLE, extremely professional and there even before you realize you need them. I 100% recommend this business in your time of need. They are here to help, not to make a dollar.
Bob’s Towing is the ONLY company to use! We want to thank Josh so much for going above and beyond to help my brother and I out of a tough spot! Josh truly knows what amazing customer service is about! What an outstanding representative for Bob’s Towing! In a world where true customer service is quickly going by the wayside, it was very refreshing to be helped by someone that was personable, and willing to go way beyond what is generally expected. Thanks again!(not the first time Bob’s has helped us out)
My chevy died on me at the gas station. I called AAA, and Bobs Towing came in about ten minutes, which amazed me. The Bobs Towing truck driver was very courteous and respectful and helpful. I appreciated such a quick response. I definitely think Bobs Towing is a top-notch, first-rate company.
Jason provided great service! I originally called to have my car towed to the neared auto repair center from a blown out wheel. Instead Jason was able to replace my wheel with a spare I had for way less than to have it towed. Saved me both time and money!
Darren did an excellent job of pulling my van up off the side of our steep driveway not once, but twice in one night. He took his time figuring out how to create the correct angle to successfully winch the van up in carefully thought out steps. I am very grateful for his expertise.
Seth was a pleasure to meet and work with. His cheerful, can-do attitude made it a very pleasant experience. I wish everyone in customer service positions had his people skills! They have a treasure in this nice young man.My problem was resolved, my questions were answered, and he took as much time as was needed.
I had a wonderful experience using Bobs Auto and Towing services. My technician, Jason, was kind and very polite as he solved my cars issue and explained how to avoid this problem in the future. I felt Jason was knowledgeable in his expertise, and I trusted him with my car. I would definitely recommend this business in anyone in the area!
Anthony was the best!! Came to my rescue within minutes when I was locked out of my car in the freezing cold tonight. AAA originally told me Id wait an hour but Anthony got to me within 5 minutes. Thank you so much Bobs towing and thank you so much Anthony. Definitely use them if youre in need.
When I was driving back to Portland from Newport I got a flat tire on HWY 20 (Philomath, Oregon), while waiting for a tow Jason from Bobs happened to drive by and he stopped and asked us if we were ok.. Long Story short he offered to help us and tow us to Beggs tire shop.. He could of just kept driving but he didnt.. Thank you Jason from Bobs.. Amazing Customer Service and professionalism
I had to have my Jetta towed this evening and Anthony saved the day. He was so helpful and towed my car to my home until I can get it to the repair shop. He invited me to sit in the truck to stay warm while he got the car ready for tow. He was great and I wanted to let you know how much I appreciated him and the service he provided.Thank you!Melinda
Darren did a great job towing my rig. He was super courteous and friendly. Called to let me know he had been delayed due to a crash. Awesome job Darren!
Jason arrived quickly and, in a friendly professional manner, had my car started in seconds. He also provided a car wash, oil change, free breakfast sandwiches, coffee and copies of The London Times. Bonus! [OK he didn’t provide the full Dubai Service with eggs newspapers, etc., but it was as platinum a 5-Star response as you can expect in the US.]
Thanks to Daniel Kevin and Matthew wonderful guys with extreme professionalism and calm attitudes when I got my tractor and trailer stuck in the mud… Daniel was very cool and collected and professional and I will tell you I would always recommend these guys… Thank you
Bobs gets the second and third stars because they are friendly and courteous in their face to face interactions and seemingly competent. They lost the rest because when I chose not to get repairs done with them they charged me $100 to move the car to the street in addition to a $50 diagnosis fee. All in all, Id suggest getting your car towed somewhere that will charge less to move a car 20 feet to the street.
Technician, Jason, was awesome. My battery was dead, couldnt be jumped but he got it going with magically adjusting the starter. He followed me to my mechanic and gave me a ride back home! Amazing service. 5+ stars!
I was stranded in the Wal-Mart parking lot with a dead starter. I called AAA and Jason from Bobs Towing was there in under 15 minutes. He not only towed my car to the mechanic but also drove me home after I got the car checked in. Great service above and beyond! Thank you Jason!
Actively practices ageism in hiring practices and refuses to hire veterans.
Seth came to my rescue. He was VERY kind, personable, knowledgeable, and willing to go the extra mile (literally) to assure my and my passengers safety. I had a blown out tire and had to pull off the road in a rather unsafe area. Seth made sure I was able to move my car to a safe area to install my spare, then followed me to nearest Les Schwab to buy a replacement tire. Five stars for over all service, three stars for the hour long wait time, only because it was hard on my 98 year old passenger.
They have done right by me
My wife locked her keys and purse in her car. Called Triple A and was told it would be an hour wait. This was on a Beaver football game night after the game. Within 30 minutes Bobs towing was there and the tech got right to work and explained to us what he was doing. He was very pleasant and professional. He was in the car within a few minutes.
Seth was our tow truck driver who came to our assistance. Seth was very communicative positive and worked quickly and professionally while hooking up our disabled vehicle . He was very polite and well spoken. I would definitely call Bob’s auto repair and towing again. Thanks Seth!
Thankful in how fast and effective Darren was able to help me on 1/7/18. I appreciate his service very much!! I was stuck on the side of the road, still spooked from my car dying on an intersection. He was able to quickly load up my Durango and take us home. He even detected what was wrong with my car.Thanks again!
Bobs Towing is fabulous! I locked my keys in my car on a Saturday. I called AAA and within 15 minutes Eric from Bobs Towung had arrived! I couldnt believe how fast he was. He got right to work and my keys were found. AAA said my wait would be 1 and a half hours...I dont think so! Not with Bobs! I am very grateful.
Driver Eric drove to Albany, picked up my vehicle and took it to the repair shop I specified. He was a bit early and tried to get it started. When he loaded for the tow, he carefully tied it down then stopped after a short distance to check all the tie-downs. Very professional with excellent customer service.
Our car was T-boned recently by a driver who failed to see a stop sign. In the initial aftermath, Darren from Bobs Auto and Towing was miraculously on the scene way before Police! This guy is a champ and immediately turned on his trucks large hazard lights on the tow truck to slow incoming traffic and direct them around. He patiently waited for the Police to complete their work before scooping up my totaled Camry and taking it back to the shop. I really appreciated how he was able to pitch in to help stabilize the scene of a fresh accident! Give this guy a big New Years Bonus!
I would like to thank Jason for his service to this company. He is polite and always addresses with professionalism. A great asset for this company.
Best place if your vehicle has an issue! Highly recommend! We had Daren come help us and he was very professional and knows what he’s doing. I would for sure use them again if I ever had a problem!
Anthony was very helpful and extremely prompt! He had my car up and running in less than 10 minutes. Thank you so much!
When we broke down on vacation we ended up calling several tow companies that were not able to tow our motor home. When we found Bobs Towing in Corvallis they were very responsive to our situation and to being stuck while out of town, and agreed to help us. This company was very professional and got us towed to a shop where we were able to get fixed and back on the road. We had great service with this company and cannot recommend them enough!
Anthony rescued me last night when my car broke down in Corvallis. He was prompt, friendly, efficient and sympathetic. Definitely reduced my stress level and went above and beyond to help me and keep me from being stranded in the dark. A true professional. Thank you, Anthony!
Jason helped change a flat tire for my mom and me on the side of 205. The service was great. Even though there was a wait, he kept us updated on where he was and confirmed our location. When he got to us, he was quick and professional in changing the tire. Thanks so much!!
I called AAA because my Honda Civic wouldnt start, and they sent these guys out to try a jump. This didnt work (not their fault - the battery was severely discharged, and I suspected the fuel pump was already on the fritz), so I had them tow it to their shop. The tow went very smoothly (of course, I had the key and this wasnt a parking violation tow). I was a little concerned when they said they didnt know how long it would take, but they diagnosed it, fixed the problem, and had the car up and running a few days later - very reasonable since much of that time was spent waiting for other parts (battery and then fuel pump) to come in. They kept in touch and called as necessary to let me know what was going on, and what parts they would need to charge me for. The price for labor was reasonable for the time it took (diagnosis + install), and the car is now running very nicely. If I need more work done in the future, Ill probably come back here.
Thank you to Anthony for a very kind attitude and a job well done. The immaculate interior of his truck, his efficiency and overall professionalism were very appreciated!!
Jason, the technician from Bobs Towing showed up promptly after a AAA call to change a flat tire. He was quick and efficient and very polite. Excellent service.
Bobs Auto Repair and Towing just sent a driver out to change our flat tire. Darren was professional and so friendly! We have used them in the past, and always had good service!
Seth is very knowledgeable of AAA procedures. He is very courteous and helpful. I highly recommend him.Thank you.
Great service!
Great experience! By far the fastest and easiest tow I’ve ever had to have. Thanks to our driver for being so friendly and efficient!
Jason was awesome! Came out to my house to tow my wifes rig to the dealership. AAA told me their would be a charge and when I tried to pay him at the dealership he explained that since his shop was so close to where I had him drop the car their was no charge. Thank you Jason!
Bobs Auto Repair & Towing really helped us out when our Toyota Highlander Hybrid would not start. They responded quickly and got us back on the road. Very nice folks to work with and great customer service.
Avoid like the plague! Just plain a bad business
Outstanding business. Ive yet to deal with a tow truck company that has their level of professionalism. I will always call bobs towing in the future .
My car wouldnt start and I had triple a send out a tow truck, initially I thought my battery was dead but my lights were still coming on so then I began thinking my starter was shot and I was resigned to having my car in the shop for a few days but Nick the tow truck driver thought we should check my battery first. Turns out the battery was the problem, Ill need to have it replaced but Nick made it possible for me to drive home and he did so quickly. Cant recommend these guys more if youre looking for great service got to Bobs!!
WISH I COULD GIVE LESS THAT ONE STARS! incredibly rude individuals
Eric provided very professional, careful and friendly service when towing my car after and electrical failure. He had a very positive attitude and also arrived quite a bit sooner than AAA predicted. This turned a pain in the neck into a pleasant experience,
I was very disappointed with my experience here. My car was towed here after an accident. I will say I was spoken to kindly, and they returned my phone calls promptly. When I asked for a quote for a second tow off their lot, they gave me a fairly reasonable number, but then I informed them my insurance would be paying. They told me to wait a second, and then tripled it. While it was no money out of my pocket, my insurance had to pay an astronomical bill for minimal service. Dishonest.
Fantastic Setvice. Seth showed up ahead of schedule and had the car started right away. Then Seth gave me a quick tutorial on the battery charger gadget he used
Amazing quick tow service with courteous, knowledgeable pros. Darren helped make a bad day better. Thanks again. 10/10 recommend
The technician who helped me this morning was extraordinary! After trying a few different thing to jump start my car with failure, he told me the problem was not with the battery but with the starter. And he used a tool to get my car started so I was able to drive my car to Trusty Auto Repair shop for service. Truly Trusty confirmed with a bad starter later. Thanks for helping me out this morning!
Our technician Anthony on1/16/19 was super friendly offering my mom many explanations about why her van’s battery went dead. Definitely would use them again!
My tie rod busted in the middle of traffic and Bob’s came to the rescue so quick! My tow driver, John, was funny and kind and helped me relax in an overwhelming and stressful situation. Five stars, would get towed again 🙂
Had Bobs do a lock out, the person they sent out was rude and had a serious attitude problem. The lock out took 15 seconds and he wanted us to also tip him 40$ on top. Next time wed be better off breaking the car window and buying a replacement from the scrap yard
Thank you so much. Got locked out of my car, they were quick and efficient. Had us on our way in no time at all!
I blew a tire on my 2015 Volvo on highway 34 at rush hour. Dark, cold and rainy. The spare is a can of flat fixer. Useless on a blown out tire. I called AAA and within 15 minutes Eric arrived. He was very safety conscious and polite. He loaded my car and took me to Les Schwabs on 3rd in Corvallis. They were closed but Will was there and opened up to take the car in. He ordered tires and a very frustrating experience was made tolerable. Should get the tires and be back on the road today. Good job Eric and Will !
SoCal review: He was great. Our Tundra broke down off the 60 at box springs yesterday. Helped us get to a safe place and offered suggestions to help troubleshoot. We ended up just needing gas lol. We were pretty nervous, but he made us feel safe and was really quick getting to us and hooking us up. Was extremely polite..Definitely an asset to the company.
Our driver, Seth, had us connected and on our way to Les Schwab in no time. He certainly had command of all his tools to do the job professionally. Seth’s respectful, easy going nature was displayed throughout our time together. Thanks Triple A for sending Bob’s Towing to help us in our time of need!
My driver was quick, professional, and courteous! He took extra time and care to load my vehicle without incidence . Thank You! (He introduced himself, but Im horrible with names! I hope he gets this review!)
Driver Seth has SAVED THE DAY! I am a Corvallis/Philomath native and yesterday, I had the most small town experience of my life: my car broke down five blocks from my house and my high school math teacher, the basketball coach, and an old boyfriend couldnt fix it. AAA dispatched Seth who came and got my car home, then came back today and took it to the shop! Seth was funny, nice, and made me feel safe in a situation where I thought the world was ending. WAY TO GO, SETH! And I will use Bobs Towing FOREVER!
These guys are great. Daniel was prompt, courteous, and knowledgeable. He got my motor home where it needed to go in record time.I will not hesitate to use these guys again. Thanks Daniel!!!
All indications were my starter died. Jason arrived quickly and even tried to bang the thing to get it started one last time, despite its unfortunate location in my model Accord. Very friendly and informative on getting it fixed.
Daniel drove out to Devils Lake to tow our sick motorhome to Newport. He was professional and courteous. We really appreciate the way he handled our sicko. Thank you very much Daniel!
Service was so fast I couldn’t believe I was already back on the road. Jason was my technician was very helpful!
Other than a bit of a wait, which sometimes it is the nature of the beast, these guys were awesome! They rocked it and got me on my way quickly. Thank you!
Had to take my car in to get repaired, the tow truck arrived faster than expected and got straight to work. Have me a ride to the shop and back, guys were very nice and friendly, highly recommend!!!
Why do you think towing somebodys broken down Vehicle they were Only minutes from to retrieve and then over charging them astronomical fees is a good business practice? Way to treat the veteran community with respect and understanding. I wouldn’t care if you were the last tow company For 100 miles I would walk every step of the way before I would call you and give you my business. You are crooked thieves, There is nothing you can say to justify your actions other than a refund.
I work at the Corvallis Country Club and Jason had come up and help me get my keys out of my car he was very courteous very fast very efficient very nice job I highly recommend them
Daniel at Bob’s towing was awesome. He figured out our problem and fixed it so a big motorhome tow was avoided. Great service all around. Thanks!
Bobs towing was dispatched to me via AAA when I locked my keys in my car at the end of my first day of work delivering food for a restaurant in Corvallis. While it took them a while to get to me (they were busy, I was patient) once they arrived, my car was opened within minutes. I didnt catch the name of the employee who helped me, but he was very kind to me, and when I thanked him for his help, he replied Im glad to, its my job! It was late, it was cold, I was exhausted, and so relieved to have help getting back into my car. Thanks Bobs Towing!
Eric arrived earlier than predicted and in a very short time had my car battery jump-started. I really appreciate the speed with which he helped me get on my way. Thank you!
Seth was awesome! Beat the dispatchers time frame by about a half hour and was a joy to ride with. Anybody having a bad day from vehicle mishaps would be lucky to have Seth save the day!
Jason was great! Had our motor home on the way home in no time!
Eric was great!!! He came sooner than I expected and helped me efficiently and professionally! I recommend Bobs Automotive...Thank you again, Eric!
My moms car wouldnt start, her insurance called Bobs auto repair and towing. The driver Eric showed up earlier than expected and was very personable, and professional. I would gladly recommend him and his company to anyone!
They charged me $125 to tell me that my bulbs werent burnt out.
I got a flat tire and needed to tow. Their service was super fast and technician was very kind. Thanks a lot to save my day.
Regularly used their mechanic until they tried to rip me off. I brought my car in and they could not diagnose the problem. They had the car for 2 weeks and even had a GM master mechanic working on it. Finally they called and said it would be over $1000 to fix. I refused to let them continue doing any work. I researched the problem and found it was a common issues with the type of car. I spent $80 and ended up diagnosing and fixing the problem myself. How could a Master Mechanic not know about this common issues and easy fix?Would never trust them with my vehicle.
My brother had an incident in the middle of nowhere (Alsea, OR) with my van, and had it stuck in the mud off an embankment. My right tire was hanging off an embankment, I didnt think we would ever get it out of that thick horrible mud. AAA sent out Bobs auto repair to help us out. They were timely, professional, and incredibly qualified for the job. Scott helped tow my van out of a mud pit, and he stayed with us until we were able to safely drive off. I just hope if I ever need a tow, that I am close to Bobs auto repair! THANK YOU SCOTT!