Jim was extremely helpful, communicated with me at a level of detail that I could easily understand, went out of his way to fit us in, quickly gained my trust. He followed through with what we asked him to do, completed the job timely, and communicated with me promptly after it was completed. Would absolutely use them again in the future should the need arise!
Following a hurricane, I had standing water in my basement and no electricity to run my sump pump.Tom and his team called me back minutes after I reached out to them, were on the scene shortly after that, and walked me through all the details and options to get the water out with a generator. I wasnt even home at the time so they took pictures to help me best assess the situation.Best part is they were really nice guys and treated me more than fairly. This was a circumstance where we were vulnerable and really could have been taken advantage of. True professionals. Couldnt recommend them more highly.
Jim at ServPro in CC was incredibly knowledgeable, honest, and a great guy. Highly recommended.
Jeremiah and his crew were great! They were very prompt, professional and knowledgeable. Would recommend to anyone. Thanks again.
What an amazing company. Came out to do covid cleaning with only a few hours notice. The service & price is unbeatable. I’d highly recommend. 🤙🤙🏻
The short of it . . . I had an insurance claim for water damage due to a leaking A/C condensation line in the attic, result was a mess. ServPro came out and handled the mitigation (removal of all damaged sheetrock, insulation, etc). Did a very professional job of it!The long of it is that the claims agent for my insurance was on the same page, not even sure the same book . . . Id never been through anything like this before. Auto claim yes, home claim no. I felt lost and confused by the process. Marie Dotterwick stepped up, explained the process, helped mediate between me and the insurance company - the result was that a new claims agent was assigned and things have been moving forward. Thanks Marie, to you and all of the crew for a job well done.
Jimmy was very honest and professional. He explained everything to us and did a great job! Would highly recommend to anyone
We had a water damage in our house and Jeremiah came out to help us. He explained everything in detail and made me feel at ease with the whole process. We cannot that him enough for ensuring our home was well taken care of!! Like it never happened!!
I feel the need to update this review. Servpro reached out with a heartfelt apology and explained the situation on why the paperwork took longer than expected. It was nothing either of us had control over. That sincere apology means a lot and as a customer I would like to change my 1 star review to a 5 star review. That Texas freeze was a disaster for everyone (especially ServPro) and I honestly feel in my heart this wouldn’t have taken so long if it was any other time. Everyone I have spoken with was nice and professional and the guys did a great job mitigating & cleaning up all of the damage.ServPro came and did my water damage clean up and Jeremiah was wonderful, very professional and so were all of his workers. The reason for the 1 star is because of the time it’s taking to get my paperwork back to submit to the Insurance.I was told at completion it would take 2-3 weeks for the paperwork to be completed. It’s been over 6 weeks now. I have called and spoken with a few employees and each time they say “it’s been sent to the owners for the final OK” and by the end of the day it will be emailed to my insurance company. That started about 2 weeks ago. So far we have been waiting over 6 weeks and we can’t begin fixing our home until they send the paperwork to the insurance company. I have been polite every time I have called. I’m so disappointed in ServPro. I understand things take time but this is too much. I recommended a friend to use them but I will no longer recommend them.
Andrey, Tavo, Beau were the most courteous men and they went out of their way to do extra things for us they worked continuously through the day. Very respectful young men and I would hire them again and certainly tell everyone to contact them if they need someone for these services.
ServPro did an outstanding job restoring my condo back to livable. I had a fire that caused major damage in the master bedroom, bath and closet. There was smoke damage throughout the rest of the condo that even extended to the inside of my closed dryer. They did everything needed to have a contractor come in and rebuild, including the carpet and ceiling scrapping. The work they did was efficient as they finished sooner than expected. To walk through the door today, you cannot tell there was ever a fire.Thank you ServPro, for your professionalism and efficiency. I would definitely recommend you in the future.
Jeremiah was very professional, well mannered, and did an outstanding job with everything I needed! Would definitely recommend his crew and business! Would not think to go anywhere else.
I have been using ServPro for years now and Jeremiah has always been the one I call. He’s very professional and explains everything to me in detail. Great service with the professionalism to go with it. Definitely recommend
Jeremiah Kelm, was awesome! You can tell that he knows EXACTLY what he’s doing and is great at it! I am very grateful for the work he did! Thank you!
My house flooded and i called serve pro they sent out a very professional young man named Jeremiah who knew exactly what to doHe did a great job i would recommend Jeremiah and serve pro to everyone i know
I had serve pro come out for fire damage and Jeremiah was great! Will definitely use them again
Marie Dotterwick of the Corpus Christi office assisted me with a fairly large claim/fire loss at the Mathis Housing Authority. Marie was extra vigilant in keeping me/our Member informed every step of the way. Marie exhibits the level of professional care that I wish all service companies would have! I will definitely keep this office in mind for future claims! LK, Sr Claim Specialist TMLIRP
Jimmy and his crew helped my uncle . They were very respectful. And Jimmy explained everything that he was doing step by step I would recommend Servpro to any of my friends
Besides completing a professional and thorough job, Christy and her crew were very personable. Christy explained the process each step of the way and provided updates when I had questions. Would definitely recommend. Thank you Serve Pro.
We were so impressed with the professionalism and concern shown by Jeremiah and Isaiah. We had a portion of the ceiling fall due to a pipe leaking in the attic. They cleaned all the insulation and debris. Both men explained what was being done as the work was completed. They provided an estimate and explained all options prior to our giving authorization. I highly recommend ServPro for clean up of water related incidents.
Jeremiah and his crew were awesome and real go getters. Very professional and excellent communication keeping me informed and up to date, setting expectations, on time. Very thorough and detail oriented. These guys are good!
Attention to detail, fast & efficient, and great communication with client. Christy W runs a great crew!This is the second time we use them. And truly, they leave it ‘Like it never happened.’
The two gentlemen that serviced our attic were always professional. They wore face masks, explained the process to me thoroughly. They answered any questions I had. They even came at a convenient time for me to check on the status of the dryin . I highly recommend them. I believe the sevicemens names were Jeremiah and Isaiah.
I had a horrible water leak, the crew came out to my house to extract the water from my kitchen. They were very informative and we’re confident in their job.They were kind and respectful and they were quick to answer all of my questions. Overall a great experience and I would definitely recommend servpro to friends and family.
Unfortunately we had a house fire March 2019. Our insurance company gave us three names to call and I just picked Serv Pro and it was the best choice. They were fast at getting on site to start. You can’t ask for nicer people to help you in your time of need. Twice during this ordeal they called me about money they found in my house.....honest, courteous and extremely helpful. Serv Pro provided us with the best service and I highly recommend them. Everyone that I dealt with was SO very nice....from the supervisors to the ones working on site to the office staff. What a top notch company!
I used SERVPRO of Corpus Christi East to clean up my water damage that Ive been experiencing in my home. We had a water pipe leak and it caused a room to get halfway flooded. I decided to call as soon as I could, and they were able to arrive as soon as they could. It worked out perfectly!#1 Restoration Company for sure!
Nice staff, fast friendly service.
I called to schedule an appointment and was told theyd have to check and would call me back. Four days haven t heard from them.
The BEST restoration company in Corpus Christi! They performed the job so greatly, that I will recommend them to any of my friends or family.
Good service and on time
Servpro of Corpus Christi was amazing in helping with my water damage. Very knowledgeable with all information that was given. Thank you so much!
After the hurricane Servpro was able to help me promptly. I really appreciate their expertise and how to clean up the water damage in my house.
Great service and response time
They did an amazing job on getting my beach house dry before mold set in! Gary and his team were lifesavers!!
This place does make your place look Like it never happened. Great service and friendly staff.
When it comes to mold in your home these guys are awesome!
Very professional team with a great response time.
Great customer service
Friendly and knowledgeable staff!
Great staff and great service!