THANK YOU!!! I really appreciate all the work with my social media this company has helped me with! You guys rocked on everything you all did.So happy to have you guys.Thank you again for doing such a great job.
Was very hesitant at first. Had some bad experiences with other companies. But all I can say, is that they lived up to my expectations and more! Kristen is an amazing girl to work with. Give them a try. You wont be dissapointed!
Excellent choice going with this company for our social media, Becca is the best shes a credit to your organization
Rebecca social media guru is the BEST asset Mycity social have, she is professional, punctual, creative, kind and she really knows what she is doing, she is a trendsetter in this industry! Google only allows 5 stars but she is a 10 for me! Thank you Mycity social for blessing my company Pink Vallure with her presence!
We have been working with Kristen for the past 6 months, Great service, very responsive and all around great person to work with! We will be continuing to use their service and her as our marketer for our socials!
Kristen has been doing my socials for sometime now, all I can say is great things! professional, responsive when ever needed. She goes above and beyond for me and knows how to execute my ideas as if she was thinking them herself!
This business is a scam. They didn’t provide the services I ordered but kept charging me any way and never answered their phone, and that was pre-pandemic so they can’t blame it on that. They did NOTHING that they said they would. I complained to BBB. The 5 star reviews are actually fake ones. Be careful
I love working with them and I’m very happy with the service they provide. I will recommend them to all my family and friends.
This company is very unprofessional! They are selling tickets to Disney World with no Mickey Mouse! They have charged our card, cashed our check and have not produced the services or promises agreed upon for marketing our business. This has been a horrible experience as a first time customer and I would not wish this on any entrepreneur! Once they receive your money, its very difficult to communicate with them after the funds have cleared. The customer service is even worse! We are a small business in a Global Pandemic and dont have money to waste because of shady business practices. Please contact us for services that were paid for but not provided. We are tired of chasing a ghost company.
From the head of the company to each employee, MyCity Social makes you feel important. My social media presence was nil. Thanks to MyCity Social I am up and running with loads of followers. My guru is so creative and helpful. Love working with these folks!
This company helped me get my business going with the website and the social media. They are an amazing group, specially Eric who is always a phone call away to assist you, any time and prompt response. He is the best.
Im very satisfied so far. They understand how to market us on social media and have met all my expectations to this point. Kristin our rep is very responsive anytime we need anyting and provides excellent service.
I met with Michael Mycity socials sales employee Wednesday May 27th. I told him about what my company needed and wanted and he assured me these things can be done. Might I add I was very detailed and precise. Met with Alexa(marketer) on May 29th & discovered that Michael had given some mis information about social media posting etc. I called Michael and asked to speak with a manager and he assured me he would speak to Nick(Owner) about the issue. Never heard from Nick and days went by. On June 2nd I called K Michael didn’t pick up. I texted him to follow up. (Keep in mind I have been asking to speak with the manager, not the owner!!)Spoke with Michael again and he said that they could charge me an additional fee for extra post & they information was extremely choppy. I once again expressed that I would like to speak with a manager to discuss my plan further. Days went by, and I hadn’t heard from neither Michael or Nick. Michael visited my office per my request & I once again expressed to Michael my concerns. He said Let him talk to Nick & if Nick didn’t give me a call by 3pm that I can call Nick myself. (He gave me Nicks contact info.) Didn’t year from Michael by 3pm. I called Nick & expresses what was going on and Nick had some knowledge about the account. I expressed what the issue and concerns were. Nick assured me he would speak with Michael and Alexa to get more information about the account and what’s going on and would give me a call back. Nick texted me later that night and expressed that Veronica(Manager) would give me a call the following morning. Veronica reached out with an aggressive and defensive attitude. I expressed to her that there is little to no communication with the marketer and I and As a new client you should not be treated the same as a client they’ve had for months or years. The social media post, once a day four times a week. I told her I CAN DO THAT MYSELF. All of the other services thy comes with the plan still have not been done.She said she would speak to Nick & never got back with me. She called me and said that the financial director would give me a call to give me my options because I am on a contract. I spoke with Joanne and Joanne has no knowledge about the account or what was going on so I explained to her once again. She told me that she would reach out to Nick to no avail. I reached our to her Monday afternoon after our call was disconnected and she was out of the office. I called Tuesday no answer. I called Wednesday morning and she picked up the phone and told me to reach out to Andrew(the other owner of MCC) I called Andrew and Andrew didn’t know who I was and no knowledge about the account. I explained to Andrew who I was and what the situation was. He was really the most helpful through this whole situation. Andrew and I agreed that Alexa would come up with a plan for my company and we would discuss rather or not it can be done due to not wanting to lose me as a customer. Alexa emailed a PowerPoint after I expressed that I would like to have a face to face meeting. I reached out to Andrew for the follow up call after reviewing the PowerPoint. I haven’t heard back from Alexa neither Andrew. I have reached out to Andrew everyday after I received the PowerPoint to no avail. Till this day They charged me and I’ve only received one social media post per day four times a week. None of the other values that come with the plan has been done. I’ve reached out to Andrew several times after our initial conversation following text messages and still have not heard from him. PLEASE SAVE YOUR MONEY
This is a company that helps their clients stay one step ahead of the game! They really help you in choosing the best decisions for your business and consumer market.
Love the services of MyCity Social and my digital marketing expert Kristen Garica. Keep up the great work.
MyCitySocial had been phenomenal in assisting me taking my social media marketing to the next level! They have been amazing to work with. Thank you!
My company has employed MCS for several months. We hired them to develop manage and maintain our presence on mainstream social media Platforms; Facebook and Instagram. Big thank you and thumbs up for Kristen Garcia who does the actual work to manage the content and posts. She is responsive, diligent and friendly; and has consistently expanding and growing professional communication skills.If you pass on the chance of having Kristin @ MCS manage your social media assets, you are a fool. Thank you KG.
This is the most crooked company I have encountered in a long time. They prey on the good faith of local small businesses and end up conning them. Please, stay away from these company. There are several complaints against them at the BB Bureau. Many of the positive comments here can be easily traced to present and former employees and friends.
My City Social has helped our company tremendously with our social media presence. Our guru, Natalie, understands how our company wants to be perceived, and does a great job creating unique and informative posts. She also creates beautiful monthly newsletters keeping our clients informed on new information and updates! We highly recommend MyCity Social- especially Natalie!!
Very unprofessional & incompetent people to deal with, its my advice not to give your seroius business in their hand they will mess it up, once you vocal about your complaints they will not even respond you, & at the end their employess visit your page & give negative feedback about your business
I ended up signing up with My City Social about a year ago with a plan a bit over budget due to thinking the services were going to do something that they didnt do. When I realized that I couldnt afford the plan anymore after about 2 months I was told to contact Joanne who was in Accounts Payable and I told Joanne that I had to get out of the plan due to the fact that I could not afford it. Joanne stated that due to me signing the contract I would be penalized for canceling or not paying the rest of the plan for the remainder of the year. I stated at the time I am a college student and really cant afford the plan and we need to figure out a way so I can make payments to them. Joanne quickly came up with a solution to put me on the lowest plan possible and told me instead of making one monthly payment I could call her every two weeks when I got paid to charge my business card. She allowed me to do this for the whole year as well as helped me build business credit through my unsecured business card. If it was not for Joanne really understanding my situation as well as caring to work with me on payments I would have not been able to build my business credit and be able to pay off the debt of the contract! Joanne defiantly has great customer service skills and it is rare to come across great people like Joanne! Thank you Joanne for all the help!
Promised everything and delivered nothing. Before hiring “this company” please do a Google Search and check for all complaints throughout Florida. Have no ideia how it’s still in business. It’s just a worse digital marketing company ever seen. Be Aware!!!
I had used a couple of other companies to help with Social Media. My City Social is the best I have ever used. They are very responsive and great to work with. I highly recommend them.Brad KenyonBoat and Motor Superstores
Two thumbs up for this company. Offers quality services at reasonable prices. I would always recommend them. Great job!
Our restaurant signed up with Eric and MyCity Social approximately 2 years ago. Although weve had a couple of different people working on our account so far weve been very pleased with everything that they are doing for us. Also, Im in the restaurant business and I work mostly nights. Sometimes when I call our sales rep Eric in the evenings and ask him to do something or ask him for a favor he always takes care of us although thats not his role anymore per se. From top down their customer service has been excellent. I was a little hesitant in signing a year-long contract with them initially but didnt even hesitate renewing after the first year was up. Job well done so far guys!
I was looking for a professional SEO service provider, I hired them for SEO work. They did it perfectly. now am getting 10,000 visitors per day to my website. Thank you for the great service
I will NOT recommend using them or further signing any contract. I normally will not write reviews however I believe this one is for those small companies or small entrepreneurs like me that is considering retaining #mycitysocial services. STOP and read below.My deliverable were NOT met and you as I am will be frustrated on how they will convince you to use the service while explaining their service takes time to work all this while you are paying a weekly fee!I started using MCS service on 1/2019 with the sold expectation from the sales person (Michael) they will set my campaigns in my social media platform that will generate leads, This never occured! Five month along the line and paid fees on my 6 month contract my account manager (Paula) and the owner (Nick) indicated I was placed in the wrong service and proposed to move me to another service.Cancelation request are required to be sent to orlando Certified mail to request to cancel service (a technology company asking to send a paper mail to cancel their service this itself is difficult to believe!) a simple email or electronically sign letter in 2019 is not suffice.As of today this is the status of my account I will update accordingly. Feel free to ask any additional question I will gladly further explain my experience.
This company is a scam. I don’t know how they get 5 stars reviews. If you are considering working with them please reconsider it. Or at least make sure you read the entire contract before signing up. They made the agreement so they don’t ever lose. You actually sign and agree that they can screw you up. Worst service ever
Wanted my company to have a more social presence and decided to hire My City-Social to manage my accounts. Its been a year and I have no complaints about the work this company and the gurus have been doing for me!
They are highly professional. I am very pleased and will use again. Highly recommended.
I wanted to increase sell of my products. They worked for me and my sells increased to 40 percent. Iam very happy and I will continue to use them
The company provided Best services.They are highly Professional. I am very Pleased.
This company is a fraud. I do not recommended at all.They offer excellent services and do not fulfill anything. They offer their service and guarantee customer satisfaction . To sign the contract and ask for payment in advance the first check from the bank account directly afterwards. They charge without performing work and what little they do is shameful that touches delete and undo.Its a shame, do not understand how companies can remain as they are on the market robbing people .
This company provides great service and promotes your business perfectly. I recommend them to any business owner.
Great marketing agency that helped me grow my businesses social media! Really nice employees too!
Dont believe anything they tell you. The people leaving these good reviews are employees of the company. Find another marketing company by word of mouth from someone you trust.
Excellent company that offers the best deal price point wise you will see for an online marketing program for businesses thanks for the Mycity social.
Professional company and they did a great job I recommend them to any business owner.
Excellent work, Fully satisfied work done in a very professional way, will always recommend them
After negotiating a 4 month trial period where I paid them weekly to the end of the 4 months, despite having complaints with both Karen (who left MyCity) and Victoria about very little work being done, no reports being sent to me as was agreed, they basically just posted pictures on Instagram and Facebook (which is linked to begin with), when the contract I had with them had much more requirements (website maintenance and edits, AdWord and SEO optimization, etc). On top of that, Victoria who was in charge of my account stopped responding to my text messages and would fail to keep in communication with me before I ever chose to cancel. Now, they are trying to intimidate me with a lawyer saying I did not fulfill my contract when I have proofs of payments made from the beginning to the end of my trial period which I obviously chose to cancel.They are using predatory business tactics, they had an F on the Better Business Bureau website less than a year ago, theyve since created a new page thats a few weeks old filled with false reviews from their employees to try to hide their shady past.Stay as far away from them as possible.PS: The 5 stars they have are from actual employees, some of them I actually remember by name. One of their, Nick Christo just left a 1 star review on my business when he has never been there because they are upset of the 1 star review and are incredibly petty. So instead of trying to better themselves when you have given them a chance and they have failed miserably, they will try petty acts of revenge on your business. Another reason to not even go near them.
We sighn with this company in August and since that day no one ever called me to even ask me for anything,the advertising was set to different places that I dont service,Disappointed with them,and no help.
Great digital marketing specialists that assist with all of your marketing needs. Top Notch!
As the owner of Danik Medspa, I had been contacted many times to give our business the internet presence we should have. I chose MyCitySocial from the approach of what the company offered and the team put together to work with us. Joaquin Albatico and Annette have been instrumental in helping me organize my marketing and helping me execute it. They answer all of my needs with a over-the-top customer service attitude that is reflective of the results I am getting for my business. They have really made the difference here and I look forward to a mutually beneficial relationship and appreciating all of the assistance along the way.
This company is the company of this generation, two thumbs up! great job!
Really I am surprised with work of them high quality and quick services
The company is great.. I love the services offered
Worked with the and the owner personally and they do go above and beyond to make things right. I recommend them to any business owner.
Best social media marketing company I have ever used
I am very pleased with the company, they have done their best to make me a happy client. I would recommend them to my friends and family!
I have a new small HOME & GARDEN STORE in Coral Gables. I started to work with this company because they were local and I needed help to do Marketing for my new store. Since they started I saw the staff had no skills what so ever. 2 people in charge of marketing, none of them had any idea how to handle my account.Worse after 5 months ... the owner or Manager Nick, BLAMED ME for all there mistakes (wrong phone number in my page, horrible postings on FB and Instagram. I was so embarraced to have those in my FB page, that I had to delete them) He blamed me, because he said I have no identity in my store.!!! I WAS THE CAUSE OF THE PROBLEM..I WAS THE ONE TO BLAMED FOR THEM NOT TO BE ABLE TO HANDLE A GOOD MARKETING CAMPAIGN!!!! ME THE CLIENT!!!!Even though I agreed to try again because i had signed a contract..(DO NOT MAKE MY SAME MISTAKE)!!!They were supposed to fix it all but in the meantime since I refused to keep paying for such a TERRIBLE JOB they were doing, with no results what so ever..not even 1 phone call from a client in 5 months, not even 1!!!! Literally..or a client coming through my door!!!! . Well, they sent me a lawyer to deal with me.Since I refused still to pay them, Nick came to me and offered me to sent a photographer and to create a new CAMPAIGN to fix the ERRORS, AT NO COST TO ME. Well, Lawyer keep calling me. Again they said they will call the lawyers to stop the demand. Well, even tough Financial Manager from Orlando and Nick from Miami, told me on a conference call they will stop lawyers, asked them to send me a letter that they will stop, I still keep receiving phone calls from lawyer demanding payment or else.I do not know how this is going to end but do you think I want to deal with this kind of people, lairs, unprofessional, scams.I am so upset I can not even think straight.MY ADVISE DO NOT EVEN LET COME NEAR YOUR DOOR!!!
This social media company is great, I used again
Good Company with great services. Very professional.
Excellent work and outstanding customer support. Work done in a professional way
Professional Email Marketing service provider. Very happy with their services.
Really awesome social media marketing company
Great company providing top notch marketing solutions!
If you are looking to market your business online, this is the company to contact! Amazing quality and service!
They have good quality work
All the best for your good work
GREAT CUSTOMER SERVICE ! #1 company in Digital marketing!!
Nice place very ideal.
They value our clients and go the extra mile to be their partner in digital marketing.
Professionally skilled in services offering
They can figure out anything you want to do online, and get it done.
Worked with the and the owner personally and they do go above and beyond to make things right.
Good company, great people!
Very Professional Social Media Service Provider. Surely assign you new projects soon.
Excellent services
Exceptional services
Nice service
I love this!!!
Excellent service, fast attention and excellent quality, I RECOMMEND IT HIGHLY, they helped me a lot, I appreciate them💜👌
ESTIMATE HISPANIC COMMUNITY, THIS COMPANY HAS NOT RECOMMENDED FOR ANYTHING, THEY WILL REMOVE THEIR MONEY AND DO NOTHING, I CAN GIVE FAITH OF THIS IN TWO COMPANIES WHICH THEY OFFERED THEIR SERVICES, THE FRAUD THAT THEY DO IS INCREDIBLE. IT IS MORE THE REVIEW YOU SEE ARE MADE BY THEMSELVES, THE SAME OWNER ANDREW WRITES THE SAME A REVIEW OF HIS OWN COMPANY. DONT SIGN ANYTHING OR DO ANYTHING WITH THEM.THEY GUARANTEE THAT THEY ARE GOING TO HAVE TO REPENT TO MAKE SOME TREATMENT WITH THEM. ANYONE WHO WANTS MORE INFORMATION CAN COMMUNICATE WITH ME.