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ACE Cash Express
845 S Broadway, Coos Bay, OR 97420, United States
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ACE Cash Express

Comments
Am
Review №1

The lady was super nice and cashed my check i would diffinatley use them again

Je
Review №2

There is no wheelchair accessible parking or entrance. I thought that was illegal. If its not it should be. It was extremely difficult for my friend- who is nearly blind and confined to a wheelchair-to navigate the premises. And that was with two caregivers assisting him. As much as ace charges to cash a check, you would think that a disabled entrance and perhaps a ramp would be befitting. Staff is really nice and knowledgeable about the services provided here.

Ar
Review №3

Store worker Adrianna is so beautiful id marry her thanks

Ke
Review №4

My experience here is generally tolerable. But today I called and had the everything but pleasurable and productive conversation with Kent. He was impatient, rude, wouldnt let me fibsih my sentences, just heard what what felt was enough of my question and then shut me down rudely while processing to sarcastically mock me to whole ever he was talking too in in store.. ive never had an interaction with such a childish man before in the costumer service industry!!! I would be embarrassed before this was my employee.! A personal check for under 300 with both parties present with ID shouldnt be the but end of a joke !!

Fr
Review №5

This place is Awesome! Who needs a bank when you got Ace. Shout out to Arrianna for having the best customer service

Me
Review №6

Vivian is a very nice woman. Shes always helpful and friendly. Shes the reason I come back each time. I love her attitude and shes always willing to help.

vi
Review №7

Always a fast and easy process to cash my checks. And Arianna is one of the most friendly cashiers around will recommend to others to try.

C
Review №8

Always a pleasure to see Arrianna behind the counter, great customer service!

St
Review №9

They set me up with met bank so I could cash checks I thought so I go in there to cash a 200 dallor check they charged me twenty dallores and met bank charged me ten dallores thirty dollars to cash a 200dallor check the met bank took more money when I bought gas because the ace store wouldnt give me the 170 in cash they had to put half in the met bank account . Yeah a joke this business shouldnt be in business . Ill be calling the better business bureau .

Tr
Review №10

Arianna was extremely helpful and polite. I was able to understand everything i needed to know about my account. She was awesome !! Second visit Vivian helped me and she was the same way. Thanks for helping me ladies

Jo
Review №11

A huge thank you to Arrianna!!! Absolutely amazing customer service professional prompt and very courteous !! Highly Recommend Phenomenal experience thanks again!!!

Ja
Review №12

Arrianna and Vivian are great, aces both. Informative,considerate, and personable. Aces is awesome service recommend them always,forever,and then some. Daniel Wright. Thank you. Thank you. Thank you. Thank you. You both deserve RAISES

Ve
Review №13

The lady that helped me was very nice and very helpful. I had no issues at all things were very easy.

Ma
Review №14

The service is better than Ive ever had from any other bank

Yo
Review №15

I cashed my check with Arrianna she was very friendly & knowledgeable. She was able to explain things to me in a way I could understand.

Ki
Review №16

Thank you so much Arrianna!!! You are extremely knowledgeable and very enjoyable. I look forward to our future encounters.Thank you Vivian as well.. I wish I could write a review for every experience. I have been utilizing Aces abilities, and I wouldnt use a bank now, even if you paid me.

Sa
Review №17

Agent was friendly and very courteous

Ke
Review №18

Adrianna was most helpful and very professional

Ma
Review №19

They were awesome thank u

Lo
Review №20

The personel were kind, very efficient, and knowledgeable . The entire transaction was quite brief

Er
Review №21

Vivian and Kent are both very friendly people, very quick service.if you need to load money to a prepaid card.its done in a matter of minutes.for only a few dollars.definitley a place Ill keep doing business with.

Re
Review №22

I love your company. I have had steady employment for many years but, occasionally bills get behind. You guys have saved my butt more times than I can count. Service is excellent and fees for using your services are well worth it. I would recommend you to anyone I know. You guys rock

Ti
Review №23

The man that helped me went above and beyond to see that I got all the info about my options in regards to the transactions we were doing that day

Ti
Review №24

This place is top notch there customer service is out of this world vivian and Arrianna are the best and go out of there way above and beyond to give the best customer service I have ever got thank you both for all your hard work

Hu
Review №25

Fast friendly honest people I would recommend everybody I know to him 10 Stars thank you guys very much I will be returning

Ve
Review №26

Adrianna and Vivian are amazing always positive and willing to help..always have treated me well..

Sa
Review №27

Fast friendly service

Mi
Review №28

They were there and open. Also friendly and easy And fees were not as bad as you would think. Ill definitely use in the future.

Ka
Review №29

Amazing customer service. Arrianna was very knowledgeable. She was able to explain things in a way I could understand. Because of her i will keep coming back. And recommend this place to everyone I know.

Sh
Review №30

This place was awesome, when I needed a temporary Flare debit card Ace was there to issue one right there. Ace Flare card detected fraud on my card and contacted me and shut that scammer thieves right down and saved my money. Thank you for looking out for me.

ro
Review №31

They were great I just didnt follow through with a transaction

Ke
Review №32

Arianna was amazing.. She was very helpful and did a very good job at explaining the process. I feel she is a great asset to your company. Thank you Arrianna.

Ka
Review №33

The ladies at Coos Bay, Oregon store were awesome and amazing. Very polite, an helpful.

Ca
Review №34

Great service caring and dedicated work staff wonderful products

Ma
Review №35

Naturally polite, helpful, and welcoming.

Ro
Review №36

Friendly and ace is more likely to help then other places it seems wen I had my valid paper Id only they could help with check cashing so now they are my go to place

Ma
Review №37

Vivian... She helped us so much. A super experience. We now have an account and our monthly experiences we expect will all be super. Thanks.

Th
Review №38

They have great service and great employees like Arrianna she is very friendly and very helpful

Lo
Review №39

Somewhat easy process to be able to do this, clearly explained what is needed. After that simple, as quickly processed, so many signatures! Employee very indept, full of information and was easily able to able to answer?s.

Ku
Review №40

Amazing service and understanding...

Mo
Review №41

Professional honest & very helpful I had over 20 checks to cash I felt important not embarrassed during my transition

Ju
Review №42

Great friendly service

ab
Review №43

Vivian and arrianna are the best thank u so much for helping us and the community

to
Review №44

The lady who helped me went above, and beyond my expectations. She was very helpful, professional as well as sweet . I was very happy with my overall experience . It was very pleasant .

We
Review №45

They were friendly, helpful and time efficient. 🙂

Jo
Review №46

Cashed 25 checks for me.Thought there was a mistake but I was mistaken.great customer service!

Ki
Review №47

Fast and convenient, and the teller was super friendly and helpful..

st
Review №48

Light qualifications concerning my auto title loan ...not a complex ghost staff situation ....its : Truth or Consequences... Theater for Oregonians !

Ra
Review №49

GGOOD PLACE .NICE CUSTOMERS ATTENTION.

Pa
Review №50

Employees extremely helpful and friendly

Ta
Review №51

Effective assistance when you need it

Ki
Review №52

Very friendly and helpful.

Da
Review №53

Adrianna is the best

RO
Review №54

Any issues at hand they take care of it immediately.

Sa
Review №55

Very friendly, understanding, and informative.

JP
Review №56

Very friendly and fast service!

Pa
Review №57

This place said they cant confirm my employer exists.. I work at Osprey RV resort, in Lakeside, its been there for over 20year . If you dont want to work with someone, just say that, dont lie. All I wanted was to cash my payroll check too.. I would never treat others as rudely as I was treated, capable ofassisiting them or not. You need more employees in there that arent nasty to potential customers, busy and over worked or not

Ki
Review №58

Dani was super helpful and friendly. Asking for money is never easy and Dani did a great job of making me feel comfortable.

Be
Review №59

Wow, these ladies really know what they are doing! Cashed a check and ended up getting a direct deposit cash card account with no fees... Solved a bunch of problems Ive had with traditional banks! They really know their stuff, explained everything, so transparent and very professional! They dont just cash checks here, they build relationships!

Bo
Review №60

Polite, knowledgeable, efficient

Mi
Review №61

Cause they are great people and they listen to what u need and what your looking for.

Ro
Review №62

Good people. Good service. Will work things out with you.

He
Review №63

They almost always have a smile and great attitude!

Wi
Review №64

Always professionals,they always have a smile and they actually make you feel welcome every visit. Theyre quick and more than efficient and its always a pleasure to do business there.

Su
Review №65

Fast, friendly service. Vivian was awesome. Smooth transaction.

Je
Review №66

Because it was fast and easy

cr
Review №67

Viv and Dani are always great to work with good customer service and always friendly

Ja
Review №68

Usually great place but today nobody showed up for work on Tuesday

ta
Review №69

Love the friendly people that work there so nice and fast hard working ladys

Da
Review №70

The ladies are awesome

De
Review №71

For people that dont have a checking account it comes in handy.

Ti
Review №72

All I get is my social security. Ace helps me get thru the month! Dont know what I would do without it

Cy
Review №73

Very helpful

Sa
Review №74

Fast and polite and helpful service

La
Review №75

Clear, concise, friendly, professional knowledgeable.

S
Review №76

The girls are always very friendly

Information
2 Photos
76 Comments
4.6 Rating
  • Address:845 S Broadway, Coos Bay, OR 97420, United States
  • Site:https://acecashexpress.com/locations/oregon/coos-bay/3105?utm_medium=referral&utm_campaign=local&utm_source=google
  • Phone:+1 541-266-7000
Categories
  • Check cashing service
  • Loan agency
  • Financial institution
  • Money order service
  • Money transfer service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–3pm
  • Sunday:Closed
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
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