We adopted Henry a few weeks ago. We had a great experience with the staff- however I wanted to follow up on a few things.We were told Henry was 3.5 years old and after we went to the vet they confirmed he was around 6-10 years old; we knew three and a half was a stretch but we had no idea he would be closer to being a senior dog. Second- I don’t think the oatmeal baths were helping his skin because he has an all over skin infection which is treated by antibacterial and anti fungal shampoo. Third- he has an eye infection and fourth he has a double ear infection, two in one ear and one in the other. Fourth, he is resistant to the antibiotic the humane society sent us home with. We wanted Henry the second we heard his story, we knew he was going to need extra love, extra patience and lots of attention. Henry is also our first dog. We are pleased with the overall experience but very shocked at everything that we were oblivious to. It has been a while now, each day he is getting healthier and we are so happy that we found him. We just wish that we knew what condition his health was in, especially with how much we payed and how much we had to pay for the vet visit and medication (and future appointments at that). If anything were to be taken from my review I hope that in the future there can be more diligence with dogs like this. Again, we are very thankful and I hope that this post is a happy update for the workers there because we know Henry was there since November and we took him home on the second of February. We just find it so shocking at how wrong everything was that they brought up.

Fantastic experience from start to finish. They were able to answer questions that I had even after I had brought my new dog home.

Had to bring my dog in to put him to sleep. They were very sweet here. Thanks for being so supportive.

If I could I would have adopted another cat.They take great care of the animals there.Great staff..I was there with a friend looking to adopt a cat.While there I purchased some things for the cat I have.Keep up the great work and I do hope and pray these cats find homes

Everyone be aware that even though the rest of the world lets people in without an appointment, this location doesn’t. Im vaccinated, these pets need a home and still they ask only via appointment. Its a nuisance since my work schedule varies so much. Will gladly try other rescues until they change their policy!

We have a dog Emery from Animal humane society and we all love her. I dont want anything to happen or change about the animal humane society because I love all animals and I think that regular shelters are stupid because they kill animals that are not adopted.

Adopted our cat here! The staff were so kind and went out of their way to answer all of our questions and help set us up so that we could take care of her. Thank you so much!

In 2010 I adopted my dog, Vinny, at the Humane Society. Life wouldnt be the same without him. He has my ❤️! Thank God for places like this & thank God for the people who work and Volunteer there.

The process was easy and informative. The adoption process was smooth. And I think we got our forever friend for sure.

We adopted a wonderful little guinea pig here! Staff was great!

When my black lab/pit was brought in, she was pregnant, emaciated and infested with 100s of ticks. They adopted her babies out, and spayed her. They gave her treatment to kill the ticks, but couldnt bath her due to her spay surgery. Went ahead and put her up for adoption. I got her, and she was 32lbs, full grown. I had to brush dead ticks out of her fur for a week. She was so emaciated. She developed kennel cough so severe, she needed meds and could only sleep when i rubbed her sore muscles. I slept on the floor for 3 days. She is now a healthy ( not even overweight) 90lbs. I understand needing to adopt, but its disappointing they honestly seemed to think she was ok. Best doggy Ive ever had.

I was so impressed with the new safety policies the AHS has started! Super easy to follow, and we found a furry friend!

The adoption by appointment is very smooth and to be honest the less chaotic environment makes choosing a new pet easier as you can take your time.

We have adopted both our dogs from here, mazikeen (wells) was her name when she was there, also lucifer (bruiser) his name when he was there, they are both amazing dogs, I will always go back to this place to get another pet, they all deserve new beginnings like our 2 dogs got !!!!

We had to surrender our piggy today, and weve had to surrender other pets too. The assistants and vets are extremely thorough and caring about the animals. They make sure every animal goes to a good home.

I dropped off one of my very own and have many i appreciate their services and wish them the best of luck. Great experience and super helpful and professional employees and practitioners. These vets deserve the review thanks!

Was able to get paperwork on the dog I adopted

They treat the animals with the the most respect. Staff amazing

The staff was nice. The place was clean.

Super friendly staff

Sorry I didnt have more time, but you were great helping me out with the time I had. Thanks.

Be prepared to make an apointment and possibly loose the pet you saw on line by the time you get there.Its not a fun process any longer. Feels like buying realistate, not a part of your family. They need to open the doors and stop the nonsense. ..

Hannah was so caring, professional & assured us our beloved Sam would be in her careHer card & Sams footprint was such a kind gesture. Thank you Hannah for making this decision bearable for us!

Very clean and tidy and I had a lot too donate and they helped me with all of it since I am handicapped. Thank you!

Would have been nice to know that this was by appointment only before making the trip all the way out here. Please update your google or website

The humane society is one of the gems of MN; not only is the staff great, but the volunteers are amazing. They have personal stories, they have love for all the animals, and they are willing to do whatever it takes to make you feel good about the decision youre making. I honestly wish I could help all the animals there, but thats just not possible, knowing they are in good hands helps me sleep at night.PRO TIP: if youre an Amazon user, you can change to using Amazon Smile (google it), by making purchases through Amazon Smile a percentage of your purchases can be donated - MN Animal Humane Society is where I give my % to.

Adopted my body. He is so sweet. And happy to be going home.

We got Chester today at the humane society and we had a great experience nice staff very clean and the perfect kitty who is adjusting just fine to our home !

Wonderful animals needing wonderful homes, just wish some were healthier. People working there are special and more than understanding when I had concerns.Highly recommend if youre looking for a pet needing great home but be aware if you already have one and are looking for a additional friend...

Tried to adopt a cat. Made appointment online, not intuitive scheduling site. Once there, we were told that only 2 people can go in. That was irritating as it should have been posted somewhere before we made the trip. Then the person who let us in was not friendly nor informational. Our experience was not good and we hope the animals were cared for better than the humans. We didnt take any animals home with us and probably wont come back.

Very professional and compassionateI used there services to put my cat I had for many years down.He was suffering.They made doing this easy and convenient..

Had to do a very hard thing today. Had to bring my dog in to be put down. He was in too much pain 😑. Very nice people there.

Great people doing a tough job with few resources.

I took in 4 cats to be tnrd and picked up 3. I am so grateful for this program, so we can get more feral cats sterilized! They can live their lives out happily without constantly having babies! Females can have say 5 litters a year, but males can create hundreds!! Spay and neuter programs like this can REALLY make a difference.

Great place to adopt pets. I bought two kittens with my bestie and we love them so much! So happy we went through this place! Best Place Ever!

Very helpful and knowledgeable staff! Found my FurrEver Friend Benny! Love at first sight for both of us ❤

Friendly staff. Quick process. Great experience

A fun helpful staff that loves what they do. We came to find a friend for our current cat. We found the perfect 4 month old kitten to bring home. He was loving from the beginning and immediately got along with our existing cat. It took our existingcat a little bit to adjust, but now theyre best friends! Thanks for the advice and help adopting from all the staff!

We want a male short haired tabby

I found a really good companion.The staff was great, very helpful!

Great people. Animals are well cared for.

Very nice people, and our family got a great new family member!

I waited for a long time, but finally got a new cat.

Found a great dog. Safe during the pandemic

Dont ask for any work to be done there cause they will tell you animalshelter.org and that tells you about zero cause the supervisor doesnt even know who to talk too.

Good place to adopt a pet

I am disgusted with the service!!! I was allowed a vip visit, but worked with Shannon H. explaining I am looking for an esa dog, and I cannot just go browse through the dogs. She explained she completely understood, and would ensure to work with me. Once I found a dog I extremely wanted I find out I can’t get in to WALK through until 4:30 Monday!!! They don’t even deserve the 1 Star!!! Don’t count on them being there for you, they’re simply looking to turn inventory!!!Clearly you can’t comprehend my issues either as I will NOT be coming in, as I am not able to put a hold on the dog that fits within my living restrictions as well!!!!

I wiss i could get them all

This is a valuable community resource.

Just adopted a kitten last month from the Humane Society & hes seriously the sweetest little thing! I recommend checking their website frequently & calling ahead to see if the pet youre looking for is still available, kittens go pretty quick I had been looking forever & every time I would go they would be gone or on hold so if theres something specific youre looking for be patient but know that its worth the wait & just visiting is always fun!

Simple, straightforward and affordable. Its why I now own 2 cats

I can’t get ahold of anyone at the anoka county humane society. Everytime I call I get hung up on. Terrible customer service

They didnt have the puppy that wanted😢

Wish I could give a zero star because 2 years ago they killed my cat without my concent. They lied to us when we adopted a cat saying he was free of any diseases, he got our other cats sick so we brought him in to get blood work done to see what he had. Then they killed him saying he had cancer in his mouth, we never said to do that, they just thought it was ok to do. That cat was the frekin best cat. I will never go back there again, and we couldnt even get our money back either.

Weve always adopted our dogs from the Humane Society. They do a great job!

Adopted my lil gang here, staff were friendly and helpful

Found our son here. What a lovely place. Thank you for connecting Duck to us!!

I had to put my little foxy down because her health after 15 years Helga on the hill and the Humane Society treated me with respect for her and for myself very professional

We have purchased all four of our dogs the past 11 years at the animal Humane Society. This last time we purchase 2 month old puppy who was sick and had worms a day did not inform us about this till after my wife had asked if this puppy sick and then they gave him medicine before we went home with him boss didnt know he had worms until they started coming out of him. All in all a good place to adopt a dog they pay for the first month vet bills and they give you and the option to return the dog if its not a good fit for your home the first 60 days.

Stopped in with my daughter to see puppies?? Just one young one, just had surgery. This facility is always clean and well tended. The animals are well cared for and the staff so ready to help you get to know your choice better. Plenty of help had the dogs out for exercise and a walk. Stop in and check it out. Dont forget they take any kind of food and animal supplies and/ donations. Go!!!!

I cannot describe enough positive things about the Animal Humane Society. I have adopted Forever Pets. I enjoy and love them each. If you have time, call and volunteer ! They need everything from dog walkers... there are so many volunteer options. It is very rewarding.

In March of 2017 we had to put our loving cat to rest, it has taken me this long to make a post about it. But after reading some of these reviews I feel confident enough to say that the vets do not run full examinations on their animals. We were told our cat who at the time was a year old with a litter of kittens was in great health. She sadly was not. Within less than a year of having her, she started to become lethargic and stopped eating. She would sit by the heating vent in our home for warmth. We made an appointment and brought her to our vet and we were told that she was dying of feline leukemia. Our vet said there is no way this severe of a case would have a false negative test. Since this is extremely contagious for other cats and kittens you would think this would be held to a high standard for testing. As much as we loved our little fur baby, it saddens me to have let her suffer for almost a year and not know it. Adopters beware and ask for retests if needed. Speak up if you are concerned.

The staff was very friendly and helpful. I adopted both my cat and my dog from the Coon Rapids Humane Society. I would definitely recommend going here if youre looking to adopt a pet.

Everything was wonderful and were able to adopt a great dog!

Great place, found my new best friend here😊

Wonderful experience. Laura was very helpful 😃 she deserves a raise

In it for the money, not for the care of the animals. Refused to return a rescue dog that was surrendered back to its rescue as Bryan stated if I gave every dog back to their rescue, we wouldnt make money. Working together saves lives. A kill facility also. Theyll say 95% adoption rate however, facilities like this only have to report their kill percentage for animals deemed adoptable. Who deems them adoptable? They do. So kill rates are inaccurate. Adopt, but be very careful surrendering. If needing to surrender, I highly encourage finding a no kill, foster based rescue.Adoption is important to save lives. Absolutely. But Bryan needs to also re-evaluate his morals and ethics and why he is in the industry hes in.

We adopted a dog and it snapped at my daughters face so we had to return her. We received a credit and decided to adopt a dog elsewhere. This credit has to be used all at once! $383 all at once on food toys whatever! I requested they let me split it use 1/2 now and 1/2 in a month or so, they would not allow it. They told me I could donate the rest of what I dont use. I ended up buying a kennel that I didnt need so I tried to return it and they said we cannot accept returns purchased on a credit! Really!?! Yep definitely in for it for the money! Anybody can adopt a animal no background check no questions of how you live or whether you can afford to feed and care for that animal ect.. We also adopted a cat there they told us it is best if we buy a harness to take it outside instead of let him roam so I did what they advised the cat went crazy on the harness and split my finger with its claw and now its permanently a hammer finger. Obviously I was given the wrong advice!

I highly recommend the Humane Society to help you with your family pet.

Such a great place! We adopted our puppy there, the staff made sure all my questions were answered. Very friendly and helpful. I would definitely go back to get another dog from there in the future.

Great staff- thank you for taking care of Cola.

Helpful staff and a great place to find a fluffy addition to your family. Unfortunately they dont always make the best analysis of the animals condition so its very important to have a different qualified vet do a pet checkup soon after adoption.

The staff was SO FRIENDLY. The first woman I spoke with got me tons of information on an older cat, right down to her history of being adopted from the shelter. I wandered around visiting the dogs, who were all friendly and well taken care of. There was only one kitten, who was happy and energetic. Sat on the floor and played with him with a staff member while we chatted for about half an hour. Such a fun time!

Love this shelter! Very clean and they love these animals! I don’t think it’s a kill shelter. They just move them around if they’ve been there for awhile. Makes me happy!

The name for the place could not be more misleading, humane they are not! My son was extorted in a pay to play volunteer scheme. He really loves animals and I guess it is a huge privilege to work at this place, so much so that you need to pay them to work. After a few months of working for free, he was asked not to return. Unable to hold a real job due to injuries, working with the animals was rewarding and therapeutic for him. Explaining to the professional staff that my son is a military veteran with a traumatic brain injury carried no sway with the manager. The facility is very pretty and not unlike a government building. It has become very clear to me that the primary mission of the animal humane society is professional fundraising to support professional staff. A quick Google search will bring up other shelters and rescue organizations that likely focus more on needy animals and the volunteers who care for them rather than paid professionals focused on feel good fundraising schemes that will pay there own salaries. I have adopted an animal at this location and I remember walking out the door feeling like I had just completed a retail pet store purchase rather than adopting a homeless animal. I will never buy an animal at a pet store or the animal humane society. In fact, I think that I may have more respect for the pet store as they operate without the pretense of a charity.

We surrendered back our dog after we realized our dog was not the best fit for our family as she needed a much more active family. We surrendered our dog back, and the humane society was quick to have her euthanized less than a week later. We thought we were doing the right thing by giving this smart and loving dog back to where we got her. We thought we were being selfish by keeping her in a small townhome when we knew she needed a big yard as she loved to run around. I just wish the humane society would have contacted us and let us know the situation and we would have saved her.

If you are looking for a pet here is a great place to go. There are so many animals in need of homes. Please adopt and save a life or lives. Ive adopted 2 awesome cats from here. And plan on adopting my future pets from here as well. Come here and help an animal in need.

Clean place. Nice staff. Well taken care of animals. We have adopted a couple guinea pigs from here.

They made it so easy to meet and greet the new addition to my family. They answered all my questions, and gave me as much information as possible. They also had loads of toys, beds, food and other necessities for my new buddy. Couldnt be happier and the staff and volunteers were very friendly too. Facility was very clean and well kept. Highly recommend to look for a new family member from.

I volunteered at this humane society for a year and loved every minute of it! After being a volunteer and spending 100 hours at this shelter you see the heart and soul of what this place is all about and they are a true jewel. The animals have the best care possible, it is a clean environment, and they are dedicated to finding the animals the best home possible. They train the volunteers well and the staff is super helpful and friendly, theyll answer a million questions and stop what theyre doing to help you. They have the true heart of a shelter and treat every animal amazing and give lots of vet attention and love. This is one of the best shelters I have Ever been to and would recommend everyone to go there, to adopt or volunteer. I wish there were more places out there like them. As for the Other people who wrote Nasty reviews about our shelter, Im Sad to see them posted!! Cause this place is 100% true and amazing.

What a wonderful group of people! They will ensure you find the perfect companion for you or your family! The staff is always friendly and dedicated to making sure the animal goes with the right person. Don’t shop, adopt.

This place is #1 in my book. They have placed many animals I have brought to them. They are so nice, no judgement, professional, helpful & love their job. I would recommend to everyone! Very organized & clean as well.

The young girl who helped us was very sweet. We were looking at a sick cat and she helped us decide whether to take him or not. We were just going to give him a comfortable hospice in our home, but I didnt want to take a chance that his viral infection could be spread to my two cats. The place was kind of bare. Not too many animals at all. Only 2 cats and about 7 dogs. It was very clean and spacious. Go there or any shelter for your next pet. No breeders!

I couldnt make an appointment online because NO times were available for the next month. I called and waited 2 days for some dingy lady to call me back who told me to go back to the worthless website to make an appointment. What a WASTE OF TIME AND RESOURCES !!! Oh thanks for nothing!

They were very friendly and helpful. The adoption was stress free. And I love that they announce when one of the animals are leaving for their forever home. I would definitely consider them for other adoptions

Lovely place. It was good to see they werent even at half capacity.

Horrible horrible service- I’m so upset with this place!! I called twice about my daughter hamster who was injured- I talked to two different ladies that were very nice, during a stressful time!! I wasn’t sure if the hamster was injured enough to where it had to be Euthanized- when I talk to the gals they both reassured me they would do an evaluation before that choice had to be made.. Well I walked in - no one said hi nothing brought us to a room and sat there. Then was asked to fill out paperwork for The euthanizing- 1 - they didn’t even look at the poor animal to determine that. Then when I asked if she was going to evaluate she said how am I suppose to know! This was a waste of time - I’m more upset I called and talked to 2 ppl before and they said yes will evaluate and if there’s something we can do will recommend a vet!!!! Don’t bring your animal there to be evaluated or end of life service sucks and not very compassionate at all..

After my 14 year old cat died, I spent two weeks mourning. As an emotional support animal he got me through a lot of things over the seven years we were together.I went to the humane society to look for a new cat, not a kitten. Im not able to handle the runnings of a small ball of energy.With the help of the kind staff I was able to find a new boy who since has been quite a comfort. 3.5 years old at adoption, Perseus is a gem.

I went to this location today for the first time to meet an adorable senior chihuahua that I was interested in adopting. I walked in the door and no one said hello to me or anything. I actually had to work for the attention of the front desk attendant. She told me the chihuahua was still available for adoption, so I quickly made my way to the dog room. I noticed that the chihuahua appeared to be walking with one of her front paws abnormally. She also appeared to be very, very dirty. It looked as though she had vomited on herself at some point and no one bothered to clean her up. I asked to meet the dog and was lead to the typical meeting room. The dog came in and appeared to be very sweet and gave me lots of kisses. After a few minutes, the volunteer woman returned with a tablet to answer some of my questions. The woman seemed really confused about all the information she was reading. One moment she said the dog was a stray, then the next moment she said that the dog had been adopted once already. I asked why the dog appeared so dirty and the woman told me, We dont bathe the dogs because we find its too traumatic for them. This really surprised me because Ive been to different humane society locations and have never witnessed a dog looking as seemingly neglected. The woman continued to jump around with the information being read, as I continued to find more things caught in the dogs coat (including feces). The woman then told me that the people that originally adopted the dog had returned her because they had discovered she had cancer, were told to amputate the paw, and thats why she was limping. The woman then told me that there was no proof of this but they did not know the reason for the dogs limping (very concerning). I decided that this dog had too many questions surrounding it and I couldnt bring myself to adopt it. I then asked to see another dog that had interested me, only to have it then come to the room and also appear as though it had not been bathed or taken care of. This dog also had feces in its fur as well as dirt. I ended up leaving the facility feeling very concerned for the animals. I love the Woodbury and Golden Valley locations. Always clean and always nice. I would not recommend that anyone bother commuting to this location unless you call ahead of time to learn everything possible about the animal you are interested in and continue to ask questions when you get there.

I am attempting to setup an appointment to get rid of two cats. Your phone system is setup with fake holds designed to make you listen to garbage that makes you feel guilty about abandoning your animal.I sent an email requesting an appointment and you respond saying the earliest one is 2.5 weeks out and did not schedule it. Your company is truly incompetent.Response to reply from owner: Yes. I understand that. I requested an appointment and you failed to set it up. The email I sent very clearly stated set up an appointment ASAP. Your team proceeded to attempt to guilt trip me into keeping the animals yet again. The issue is not the time. The issue is the utter failure of your business to function.

They were so kind and helpful when we needed to put our 19y/o cat down. The appointment set up was quick and easy and the visit didn’t feel rushed. The price is also super affordable. Overall great place!

We got our sweet puppy there! The people are so friendly.

Utilized the Humane Society for our pets end-of-life. The techs were very proficient as well as extremely sweet and sympathetic.

We found our beloved doggie here and the staff was really patient when working with us in choosing the right dog for our family!

Wonderful place with an obviously great cause. Friendly staff and very very happy to help you find the perfect pet!

I hope they are doing a good deed, I went to give a donation but couldnt look at the dogs, because I would bring them all home, I hope every animal get adopted there 😭♥️♥️♥️

From the moment I walked in, I felt welcomed! I came to specifically see one pet, and they showed me right to her, gave me all of her background information, and were overall very helpful. I will also say that the pet I came to visit with (and ended up adopting) was a 20 year old cat. They knew she deserved to live out the rest of her time in a home, and they gave her a second chance. I am very grateful.

We got our John Wayne kitty from here and we totally love him. He has so much personality and his name is now Buster.. Hes just the greatest addition to our lives.. Thank you so much. We will be sending photos soon..

I love animals and those who care for them ❤️

The staff were so friendly and helpful while helping us adopt our sweet girl.