This place does make it easy and convenient to rent stuff and bring it home same day. But like all the other rent to own store when you finance or rent-to-own the price of the item doubles due to finance fees So it can easily take someone a years to pay off a livingroom set.

Hey David is THAT DUDE!!!! The whole staff is excellent willing to work with you and very friendly my wife and I have gotten amazing things from there. I have nothing but respect for everyone there you guys have to go check them out at least stop by and see what they have I promise you that you won’t regret it low weekly/monthly payments and the quality of there items speak for themselves excellent go stop by or call and ask to speak to David or Vince

The best guy at this place is David he’s real helpful and they care the best Buddy’s experience I’ve ever had they have some amazing staff members as well y’all go check them out!

Wonderful customer service and friendly faces! Prices are very competitive and they are awesome with fast delivery!

Ive gotten a captains twin bed, a sofa with chaise, and just went and got my queen bed ordered. The manager David is very accommodating and worked with me to find exactly what I needed every time. I Would recommend Buddys for any of your furniture needs.

Chelsea and david really helped us out with our purchase and gave a great deal of help with finding the right product for our house.

Best in town great people especially the manager David and his crew they work with you to get you the best I definitely recommend to everybody that wants new beautiful furniture etc go to Buddy’s furniture

There was only one employee there at the time and several customers in the store but he handled us all quickly and he was just super friendly. It was a very nice experience and I would recommend Buddys to anyone.

Great people great management great furniture and anyone that’s had a problem I can imagine it was they own fault because I’ve never in 2 years had an issue with anything

Super nice employees! Great conversations and awesome prices.!! I got a dining room table set from here and I love it! And the manger got me a great deal!!

DO NOT DO BUSINESS WITH THESE PEOPLE. Not only are they beyond rude, but they also tried adding more payments than what we were supposed to have on three different occasions (In November, February, and April) . Also, just last month (June) somebody called from there saying we owed them $440 For the monthly payment, Then the next day said we owed $640 for the same monthly payment when we have paperwork agreeing to $91 monthly . We’ve always paid $91 a month.So We went up there to the store to see what was going on, nobody would claim responsibility for the phone calls, and nobody could give us any real answers. They would push it off onto each other including the manager (real rude guy), claiming nobody but the manager calls people for payments and even then the manager wouldn’t claim responsibility. All he did was try to BS us and proceeded to try and show us our “file” on his computer. What he showed us was clearly not a file bc it didn’t have nothing but a number in the middle of the screen, no name and none of our information. And the number he was claiming we owed this month that he tried showing us was $102 (never seen that number in our lives either). Very unprofessional, very disorganized, very sketchy/scheme type of feel and they will be hearing from our lawyers!!

Their furniture is pretty good. I have two playful dogs and its still in one piece. I got a living room set. The staff are friendly and informative.

David and Vince are very awesome people. I have done business with them since 2015. I would highly recommend them. Awesome place.

The manager is great with us. Hes really nice and helps us with everything we need!

Nice clean comfortable location friendly service very polite knowledgeable staff!

It was a very good experience

Great service and friendly staff

Hours late, then made walk outside to sign the papers. Just had major heart surgery last week. Not even suppose to be walking. Bring back Todd he didnt threaten me with arrest at delivery. Having paid off a washer, dryer, refrigerator, and bed I found that extremely offensive. My not missing any payments isnt relevant I guess

I was renting to own a front load washer and dryer from them. We made all the payments. Low and behold we still owed $60. The washer has a 1 year warranty on it. Well no sooner did I pay off the washer it decided to break. This was October 2018. Here it is February 2019 and still not been fixed. Every time we call about it I’m told it’ll be worked on next. Have called corporate 5 times and still no washer.

Manager Mrs.T is the best employees are wonderful and kind, definitely got all that I was looking for and didnt have to wait long, I appreciate all of them. Will definitely spread the word to people about this place. Keep up the great work. Much love

I was told when I bought a Ac from them I would have a 1 year warranty on it after final payment.This was a lie.I also told them dont run my card for more than 300 dollars they did. Note it was only 60 dollars more.Dont trust this business.I went and talked to the new manager she is not nice.But told me no one that did my paperwork or sold me the Ac was still there.And could not do anything without my paperwork and didnt want to go look up my paperwork because she was to busy. My name is Jason Patrick

As soon as we walked in the store everyone was super helpful. We worked closely with Justin who helped us find the perfect couch set at a very good price. They delivered our set to us and were quick, friendly, and efficient. I would definitely recommend anyone looking for furniture to stop by here.

My sister and i went to pay our stuff and to have a little fun with some of the people who work there all in fun nothing bad, all was good until Jackie came out from behind the wall yelling at my sister and telling her pay your stuff and get out your not going to talk to anyone like that in my store (remind you she wasnt a manager or from corporate ) and did this in front of the store manager things got so bad we asked for the GMs number he called us back we told him what happened he said hed take care of. I told the GM my 12 year old son was there when this was going on and wasnt happy with Jackie and told him (wow i never had an employee of any business talk to me or my sister like that and still had a job.) I told the GM i would not do business with Jackie shes ill mannered and i cant deal with that.

The guys that work there are great but the new manager Jackie is apparently just out to make a name for herself my bill went from 137 to 197 in just 3 days. I told them I would have them paid in full Tuesday evening . They then show up saying I owe 60 more dollars my billing data is every Saturday not Tuesday. Would be a great place if they had some management that knew what they were doing

We went in for a price ballpark on a loveseat and and ended up buying this two piece set on the spot for way cheaper than expected. filling out the forms took a little while but we had some good company and banter with the truck guys and the sift supervisor who was handling our sale think his name was Devin or Justin or something. nice dude.

Ive rented from HomeSmart in the past and recently I stopped in to look around and realized that they deserved a much overdue review. The staff there has always been extremely courteous and professional. They were very fast with delivery and were very accommodating with the frequency of my payments and even when I was a little late on my payments at times, they never hassled me or made me feel uncomfortable. Rather than that, they understood that things happen and were more than willing to work with me and do what they could to make sure I wasnt wasting my money. This is a wonderful place with great products. Above all their customer service is the heart of the business and is impeccable. Ive never felt such a wonderful vibe from a group of people as I did when I decided to check out the HomeSmart in Cookeville, TN. Amazing job! Keep it up. :) P.S. Im not sure of the ladies full name that helped me out but Im pretty sure it was Holly. My apologies if that is incorrect. You definitely stood out on a professional level.

I rent from Buddys any issues I had was resolved quickly and I am very satisfied with the the company and their products. I would recommend renting from them and will rent from them in the future.

This place is a joke! The manager tonya is rude. She has called my phone several times cussing at me and my husband on different occasions. I placed a service call on my washer that is over half way paid off, they came and got it, brought me a loner that is half the size of the one I am purchasing that smells like moldy clothes..they have had mine for a month, and I was supposed to have it back within 2 weeks according to the guy who picked it up. We have tried to contact corporate, they will not return our calls. The district manager was rude when he was contacted about the problem, nobody knows where my washer is or the status of the repairs. Nobody will give us information. We had to call several times just to get the phone number to call corporate that they refused to give us numerous times. We are now having to take legal action in order to get answers. Do yourself a favor, and go to Aarons where they have customer service worth a damn. Dont waste your time and money on these people. These are not the only issues we have had. We also referred someone there about 4 months ago and was supposed to receive the referral payment and the manager refused to give us that. We bought a stove from them in January of 2018 and when it got to our house it had cockroaches in it and the side was smashed. We got a refrigerator at the same time that was supposed to had been new when it got to us it was all scratched up and dented. Like I said before, GO TO AARONS!!!Update:This place is still garbage! The regional manager has made physical threats to myself, and my husband. I sent their garbage back to them. They FINALLY brought my washer back about a week ago, the service seal was not broken, the service book was not signed, they kept my washer for over a month to bring it back still making noise, they did nothing but MAYBE spray some wd40 in it. Still unable to contact any form of corporate. Their big egoed regional manager refuses to let me get in contact with the real corporate, claiming he is corporate. This place is disgusting, their customer service is appalling. We have paid over $600 on this set, and gave it back to them just so we didnt have to deal with the disgusting life forms they find suitable to work there anymore.

They have been more then helpful and fix any problem the GM David is the best give them a chance and you will find they are great.

I mentioned some wear and tear on a couch and love seat and they took the price down by about 500 dollars. I have only talked to two of the sales associates but they were very professional, knowledgeable and very nice. Definitely recommended.

Been with them since it was Homesmart . I love all the folks that work at the Cookeville store and I am really super glad Adonis has joined the Buddys team. 100 % recommend...

I have been with Buddys and what used to be HomeSmart for several years now and I have to give them five stars all the way, they have been great to me and my Family great staff all of them and wonderful products they are very helpful I would highly recommend them if your looking for payment option

Buddys is the best place to rent from hands down in cookeville tn !!

Affordable, friendly and helpful

Love them

Never rented from them seams very interesting and would like to start an account

Justin and Jackie are very friendly they are very polite

Great staff .... love this place.

Great deals 👍

Take your money and not work with you like they say.make the payments on time and still get phone calls regarding a payment that was paid on time the week before.

Very bad service. highly not recommended.

Very friendly and helpful staff

Called in to make a payment. Travis answered the phone and I was told that he couldn’t take my payment because my card wasn’t on file. Only one person can take payments.

Very friendly crew.

Excellent service

Excellent!!!

Exquisite everything !! Great customer service 👏