My technician Austin was knowledgeable and professional. The process was easy and quick and the promotion was too good to not accept. I recommend the company for your pest control needs.
Our bug man Ray is always courteous, professional and friendly. American Pest Control is the best company I have ever used.
My service guy took his time explaining to me everything he was doing and what was needed for my home. Very satisfied
Excellent service. Couldnt ask for better!!
Ray was great. He wore his mask and offered to spray certain areas in the house. They don’treally want to come in due to COVID and I appreciate that. I appreciate him coming in and taking care of the places that needed special attention.
Very professional. Quality service.
Austin came out and inspected my home for signs of rodents and roaches. He thoroughly explained his form of treatments and his quote of services was reasonable.
Ray is professional, knowledgeable and personable. It is always a pleasure to see him!
Ray is always on time. He is courteous, friendly and does a fabulous job!
I love the service that Ray provided on a quarterly inspection by American Pest Control. APC always delivers the best customer service and has the most friendly and knowledgeable technicians in the field such as Ray. I have been a loyal customer with APC and they deliver every single time!! If you are ever in need of pest control of any kind, put your trust in Ray and the APC team and rest easy knowing you are being serviced by the best!!!
I cannot say enough about American Pest Control. They have provided us with excellent service for the past 5+ years. Of course their products are safe and effective, but there is so much more that makes them the company to trust with your pest control needs. They are truly a family oriented company and it shows in the way they treat their clients. I cannot say enough about the staff and the warmth with which they have treated my family. They literally dropped everything to treat ants that found their way into my home while I was giving birth to my daughter; they got to my house within hours of being notified as they didnt want the baby to come home to ants. Kim, Client Services Representative, is the BEST. She even takes the time to send our now 2 year old a birthday card (personalized) every year. Gerald, Manager, is responsive and dedicated and just a nice person. Our technician is trustworthy, knowledgeable, and always accommodating of my crazy schedule. If you are in need of pest control services, this is your company.
I have been a customer for years. Love the company and its people!
From pulling over and meeting Austin while he serviced my neighbors house to calling and setting up my appointment, the experience has been very delightful with American Pest control. I’m now very comfortable and pleased at this point in time with this company. Thank you.
Ross was very professional and discussed the treatment plan for our home. He sprayed the interior and exterior and explained everything in detail. The price for the treatment is affordable.
Very nice service people. Easy to work with. Austin was very professional and timely!Wonderful experience
Austin was a pleasant professional that made me instantly happy with American Pest Control.I was a last minute add to his schedule but he made me feel like I had been a regular customer on his list.Would love for him to be the person who handles my account! Great guy and great hire.
American Pest Control has always been professional with our service. We use their pest and mosquito control and are very satisfied. Our technician, Austin, is always on-time, willing to come out if we have problems between services and is very professional.
We’ve been using Am Pest Control for about 7 years. We’ve had some decent techs, some bad ones, and some great ones. Today we had the best tech we’ve ever had. Her name is Adina Harris. She was so nice and thorough. Much more thorough than any other tech. She found issues that hadn’t been addressed by techs in the past and went out of her way to fix everything. I hope we get her every time.
The clerk is very rude and the services did not work. After 4x going to my home we are still having problems and after I call to express my concerns the front desk clerk hangs up the phone even though I was being very cautious in how I came across because we really just wanted to resolve the problem. Rude and very useless as a company if this is how business is handled.
We couldn’t be happier with service we have received from American Pest Control. We manage a number of properties and American Pest Control has become our go-to-company for all our pest control needs as well as termite bonds. They have gone above and beyond and have earned all of our business. Thank you American Pest Control.
The representative came to the house today and was very friendly and courteous. He took his time to make sure everything was completed as expected and was very time efficient while completing everything. We have been customers for a long time and have always been happy with their service.
I have used this company for 20 years. Never had any problems 👌.
The gentleman came out and did an great job checking all of my stations.He replaced three of the baits top and made sure all of the bait sites were good. He explained the process on how the bait traps worked and when they supposed to be changed out.
Excellent service. Thank you for the gentleman who served us since years in Stockbridge. He did excellent job all the time.And now we moved to our new home in Buford, thank you for Mr. David Barrett who did excellent service for us today.Great team with full of experience and respect at great company. I would like to thank the ladies who answer the calls too. American pest control are the best.
I had a great experience with American Pest Control today. There were specific services I needed done and the guy was very pleasant and completed the job very well.
The technician(Austin) was on time for the scheduled time. He was very patient and was very professional, he explained ALL and answered all the questions professionally. He was mindful of all the entry points of all insects and sprayed the pesticides.. He was very keen on his work and left no stone unturned.. Kept smiling the whole time.. He is just the very BEST in the industry!
Extremely professional; answered all questions, of which I had many and talked in great deal about behavior of insects and what to look out for. Happy to have them, and the technician, protecting the house from pests. Will set up autopay and forget. Thank you again!
Great customer service and friendly technician ! :-)
Scheduling was very easy. The technician was on time. He thoroughly inspected our home to identify the areas of concern. He explained the findings and the treatment process.
Austin was punctual, professional, personable!!! Anyquestions I had he provided accurate responses,ensuring confidence in his duties. This visit wasoriginally a one-time deal, however I was totallysatisfied with Austin I will seriously consider thequarterly treatments!
Exterminator did a good job. Took time to spray areas requested. Scheduling is my complaint. I have called 2-3 times and asked that we not be scheduled and informed of time by automation. I want a personal call to-be sure we will be home at that time. If not, a return visit will have to be made since we do not pay if only outside is sprayed.
I have used American Pest control for many years now and have been very satisfied with their services. They have always addressed my concerns, had good communication and sent over people that I could trust and feel comfortable around. I switched to another company once tonthelp out a friend and ended up coming right back since their services didn’t compare.
On time and efficient. Friendly service.
I have used American Pest control for many years. I have been highly satisfied with their service & professionalism. Danny does a great job in answering any of my concerns.
The young man that serviced my home this morning was very professional, courteous and thorough. I am very pleased with having him as my regular pest control man.
Great communication and transparency about the treatment to our home. Austin was kind and knowledgeable. And we got a great monthly rate.
I purchased my home in Nov-2019 and the prev owner supposedly had a lifetime contract with this company and now they are sending me a invoice for $290.00 under my name when I do not have service contract with this company.please start by sending the invoice to the prev owner and not me I get to choose who I have come out to my home for pest ctrl not you it really rub me the wrong way for your company to assume that I WANT TO PAY FOR SOMETHING THAT I DID NOT ASK FOR.
Mr. Kevin is very professional and does an excellent job every time he comes out. I am very pleased.
The service was fantastic
Service was completed in a timely manner. Tech was pleasant and helpful. I recommend this service.
Bob, my Service Advisor, was great! He was very personable, considerate and thorough. However, the company was a mess. They mail or email appoint. However, the company is an administrative mess. They dont call to set up an appointment with you for a quarterly service. They email or postal mail you. Sometimes, you receive your notification. Other times, you do not. Due to a significant service mix-up, I was comped a service. However, then I received a bill for my comped service. i wrote a letter stating that the service was supposed to be comped and canceling my service. I also notified Bob of my cancellation. I received no response, but then received an invoice the next month for the service PLUSfinance charges. I called the office and told them the service was supposed to be comped and that I had canceled the service. Yet, now I receive an appointment reminder that my next service is scheduled. I have called yet again to cancel. Bob is a great person, but their administrative problems are not worth the hassle.
Daniel does efficient work!But no one except a guy 2 or 3 yrs ago cleans spider webs off my back porch
Great service.. the home was treated all over inside and out. Ants are gone.
Always professional and come if I have a problem between my 3 month service.
Technicians are on time and mannerly but the company is way too expensive and scheduling system is bad. If german roaches are your problem, first try Advion Cockroach Gel Bait. That has been the only bug problem I could not handle by myself. American Pest Control charged me a lot of money for one year and overall, I had the same problem that I began with at the end of the year.
This group is always professional, punctual, and friendly. They are very thorough!
Our pest control technician is always prompt, professional and knowledgeable. Were extremely pleased with the service we receive from American Pest Control and recommend them highly.
Professional and goes above and beyond without being asked to.
I choose you guys as my pest control company because my rep is thorough, informational and extremely nice. Bravo! 👏🏽 for getting customer service right and A+ to my rep.
Great company and ask for Justin.
First time Ive ever left a review for anything. We used American Pest Control for a couple of years for our pest and termite treatments. We set up our account under auto pay to have our payment drafted every month. After we discontinued the pest Control side (but kept termite treatment) they sent us a letter and said they didnt take out the correct money a few years back and sent us a $500+ bill they said we owed. We went back and forth and no help. Just demanded the money. Our bank wanted more than $500 in fees to retrieve old statements from years back to prove we payed it. American Pest Control quit treating our house and kept taking the money monthly out of the bank. They would say they checked bait stations when we wasnt home. But bait stations had dirt over them (dogs and ant hills) so you could tell they havent been touched. We also started getting termite damage. To sum it up, they wouldnt work with us and threaten to put it on my credit report. I just paid the money again so my credit wouldnt take a hit. They screwed up the billing even though they weretaking money out of the account and took advantage of us.
Great
Austin was very thorough and professional!
Courteous and efficient.
Far and honest
Great customer service
Great job, very thorough