Your tech, Al is professional knowledge and responds quickly.
I have an expectation of level of quality service, and your company met that level. One of the most frustrating feelings is when you call for service and then have to wait days for a response. That did not happen with your company, and I was very pleased with the response and the service.
THE SERVICE TECHNICIAN WENT TO WORK RIGHT AWAY, HE KNEW WHAT WAS NEEDED AND COMPLETED HIS WORK IN RECORD TIME, VERY PROFESSIONAL
The service technician was prompt in calling me to schedule a time to come by the office. He was very knowledgeable and friendly and completed the service in a timely manner.
Great response time and solving issues.
Technician was knowledgeable, efficient, and friendly. He didnt tech talk to me or make me feel inadequate for not knowing how to fix the issue that I caused.
My technician was super kind and helpful. He called me right away and logged into my account and took my computer over and fixed the issue. I didnt have to wait for him to come out because he did it all remotely. Great technician!
Very prompt and fast service. They sent someone out within minutes and took care of my issue so I could get back to work.
Im always able to get ahold of someone quickly and get my issue resolved. When we first started our lease, they sent someone out to train us on the machine and show us how to use the online access tool. Ive always had great customer service from everyone there.
Extremely happy when the tech comes quickly. Extremely very professional and nice.
UBEO is the best!!!Our sales rep & support staff are attentive, professional and helpful! I took over this position last March and the UBEO staff has really helped me through this learning curve! When changed equipment, the UBEO team was onsite for almost 2 weeks to get everyone set up and train.
Just the prompt attention to our concerns from Nina Manning (she is Fabulous) and the other staff members we have come in contact with. We are made to feel like a priority.
Your timely responses to our service calls are great.
Tech is always very nice and even will explain what the issue was instead of just fixing it and leaving.
Because of a time constraint on our end, it took 2 trips to solve the issue but the technicians were determined to figure it out, which they did.
Ubeo is a very good copier company to use! they care about you. They are very prompt in taking care of business!
Great service all around.
The technician was very professional and explained in detail what he was doing and why. So very pleased!
Best printer services.
Very efficient, professional and personable
Very responsive and professional