I leased this 2021 GMC Sierra 1500 Denali from Banks Auto. They were great with finding a vehicle that matched my needs and at a price that I could not pass up. They also were able to get me out of my vehicle that I was not happy with. Sales Team and Finance Team were excellent. I will definitely be obtaining another vehicle from Banks! I highly recommend buying a GMC from them.

I leased a 2021 Chevrolet Silverado yesterday and I had to leave a review. This has been by far, not only the best dealings I have had with an auto dealer, but also one of the best experiences I have had buying anything.I have had some bad experiences dealing with sales people in the auto industry and I dont know if the further north you go in New Hampshire the better the service but I would advise anyone who is looking to buy a vehicle, skip the dealers in Nashua/Southern NH and come straight to Banks in Concord, because it is definitely worth the drive.I was referred to Banks by a friend. Upon arrival I was introduced to Michael Tierney. He sat down, spoke briefly, then proceeded to grab the two trucks I wanted to look at. When I was done, we agreed to meet up the next day and finalize everything. There was no pressure, I mean ZERO. The next day I went in to speak with Heather David in financial to run my credit and go over options. She asked if I wanted to add end of lease protection I said no and she, without an ounce of pressure or hesitation, said great, lets get you on your way.It was just an absolutely excellent experience. I got the vehicle that I wanted and to top it off Mike gave me a box of premium chocolate to enjoy on the ride home.It may sound like Im over exaggerating but Im not. I am honestly just that blown away at how well I was treated at Banks. Go see Michael Tierney, ask for him, if he isnt available, find out when he is available, then book an appointment with him. Then when you are ready to finalize the paperwork ask for Heather David.

Best experience at a car dealership I’ve ever had. Very easy. There is even a cafe to eat and drink at and a lounge with comfy chairs to relax in. The process was amazing and I got to drive off with a new car!

My oil change went great as always. When making an appointment for my check engine light on, which is actually a recall on the emissions system, they told me that my truck is out of warranty and they cant give me a loaner. My vehicle is only 18 months old but I am on the road a lot which adds to the mileage. Also, they dont have diesel mechanics on Saturdays. They are leaving me no other option but to lose a day of business. Not happy about that. I have purchased other vehicles from this dealership and always get my service done there to keep things good for resale options. I realize that these are trying times, esecially with keeping a good work force but maybe they should spread the diesel mechanics out a bit to accommodate everyone. Like Banks, I too am struggling to keep as much help as needed to make the best of things but I can assure you that I go out of my way to help my customers.....especially repeat customers.

Purchased a 2021 Tahoe from Kyle at Banks, great honest guy. I have purchased 3 vehicles from there now and always great customer service. It’s a big dealership with a small dealership feel to it. My last Tahoe was purchased at quirks, only because they had what I was looking for when no one else did. I left there feeling pushed in the wrong direction. It also felt like your typical car salesman, just wanted what was best for him. This brought me straight back to buying at banks. I have never felt this there and always felt like they will do what the customer wants and not what they want.

My dealer was very knowledgeable. He made the transition into a new vehicle quite seamless. His patience and professionalism were greatly appreciated.

We went to Banks a few weeks ago because they were suggested to us from a friend. Kyle was our salesperson, and he was awesome to work with. I had not bought a vehicle from a dealership in 11 years, so the fact that we felt no pressure to buy during the entire process was very nice because buying a new vehicle can be stressful! Banks had a great inventory and selection, and we ultimately decided on a 2019 GMC Sierra. It’s a great truck with a smooth ride. If you’re on the fence about where to purchase your next vehicle from, I highly recommend Banks. Ask for Kyle!

As it has been over the years, our experience with Bob Baumeister has always been friendly and very professional. Bob always is accommodating to make you feel at home. Well appreciated.

Had a recall on a new to be car was able to bring it in and also have them do an oil chance seamlessly. The recall took four hours but figured it should get completed.Staff seemed friendly and it has a small Cafe. I did not deal with buying a car but that was my experience.

Great dealership! Kind, professional, friendly staff. Very knowledgeable of their products! The buying process was easy & smooth!

They were friendly professional and fast. I felt communication could have been slightly better. But overall a good experience.

I would have given the highest ratings based on my salesperson, Nicholas Tobin, but the lower rating is based on the overall experience. While I ultimately had a smooth, low-stress experience for the final purchase of the vehicle with Nick and someone from the finance group (couldnt remember her name), my initial impression was that it was a fairly unfriendly and cold environment. When my son and I first walked in, there was no one to greet us at the front desk. We walked in further into the showroom and I tried to make eye contact with several sales associates who just looked at me and looked away. Im assuming that anyone who works there, regardless if they are an available sales associate or not, can be polite enough to see someone who is obviously looking for help to take a few moments and stop to find out what the customer is needing. Even a Just a moment and I will find someone who can help you would go a long way. Finally, I had to come up to the other desk where a number of what Im assuming sales people were milling about and said loudly, can someone help me? Im guessing you had a lot of customers as the gentleman who finally said, let me get some help for you asked several people if they were available and none were either available or willing until he found Nick. Needless to say, I felt very unwelcome and unappreciated as a customer, even though I came on a Monday afternoon when I thought it would be less busy. Granted, I wasnt a typical-looking customer (woman with a kid in tow). If I hadnt already done my research with other dealerships and online and had a specific car picked out that they had in stock, I probably would have just left. I would suggest to others that unless they had a specific car in mind already, I would not come here for customer service or to browse. Having said that, Nick was very kind and patient and treated us well. He was thoughtful and helped make us comfortable. Also, the gentleman who picked us up from our town for the final purchase was nice and was obviously quite loyal and spoke highly of your business.

Excellent customer service. Gabriel was awesome, he set us up with loaner and delivered our truck back to us when it was ready.

Overall Im usually satisfied with the service at Banks. Staff are always friendly (Josh who drove the shuttle to drop me off, and Linda were great). I was pretty disappointed with the shuttle availability and ended up having to get a ride back to banks because they didnt have anyone available to pick me up when I needed a ride. The shuttle system could really use some work. I would have even been happy to have someone schedule a pick up for me when my car was finished earlier that day! Also, I had them look at my heated seat on the drivers side, it needed a new heating element, fine. I opted not to have it fixed quite yet. After I got my car back my cooling feature doesnt work, (the cooling feature worked fine prior to this). Im pretty sure something was messed up when they were in there looking at it. How much will that cost me....

I had an issue with my Escalade on the way back from a family vacation. I did not buy my vehicle from Banks because I live in MA, but they did not care. They treated my family and I, like we were lifetime customers. They immediately looked at my vehicle to diagnose the issue... Unfortunately we werent going to be able to drive it home, but they were very accommodating to us in the waiting room while waiting to get a ride home. We were told with the global supply chain issues, the parts needed could take 2-4 weeks. However exactly 1 week later I received a call from Banks, stating they were able to expedite the parts and made the repairs right away. Because of their impeccable service department, I will definitely look to buy my next car there even though they are father away then local dealers. Thank you Banks!

The salesman Nick did a great job coordinating the sale to go through. He also help us getting ready and showing us the way about our new truck.

My only experience has been bringing my car for recall repairs. Its a comfortable place to wait. It seemed efficient and friendly.

Banks is an amazing dealership! The staff is so friendly. Our salesman was super helpful in helping us find our dream truck. The dealership is huge which is such a plus when you have a 3 year old. We took him for walks inside to look at all the vehicles and they gave him a teddy bear one day and a hat the next! He was a very happy boy! We could not be happier with our Chevy Tahoe and are so grateful to everyone :)

Overall a great online and in person shopping experience. We inquired ahead of our visit, and were kept informed of our vehicle choice. Upon arrival at the dealership we were greeted and spoke with out sales person Nick. The entire process from test drive to purchase went smoothly.

Had a great experience. Kyle Richard was extremely helpful and patient in explaining truck specs with me and in the end helping me pick out the truck that will fit my towing needs. I actually sound like I know what Im talking about when speaking about trucks now.

My husband, Roger, and I couldnt be happier with our experience at Banks Chevrolet last week finding and bringing home our certified 2018 Equinox! Keith was awesome, listened to our needs and budget, and we left happy with our purchase and our payments! That doesnt happen at other place.. this is vehicle #7 for us from Banks, and we know we will get fast friendly and the right service every time. Thank you!

As we live 2 hours away, we heard nothing but good things about this dealership and decided to take a drive to look for our new Suburban at Banks. We were met by Kyle R, who right away treated us with the upmost in professionalism. From testing driving and to the delivery of our new ride, everything ran smoothly. no one was pushy, even the financing guy was great to talk to. They all made us feel we made the right decision purchasing at Banks! Great Job Guys!

Salesman Kris was very helpful. Gave him some requirement starting points and he found the right truck first shot. Bought a 2020 Silverado LTZ Z71.

Everyone I come in contact with at Banks Chevrolet is always courteous and efficient. The facility is beautiful and well-maintained.

Jacob was my sales rep and he helped me frustration free the whole way thru. I requested certain year, mileage and price range and they has exactly what I was looking for. Made the whole process quick and hassle free. This is the second vehicle I have purchased at banks and plan on returning in the future.

I absolutely recommend Banks!! We bought a truck there last weekend and it was so easy!! The staff was very friendly and accommodating. We worked with Chris D. and he was awesome! The whole process from start to finish was very painless, and they really tried very hard to stay within the budget we had set, and to get us the finance we needed!! We will be going back for sure!

I had an excellent experience with Banks last week. Jake was extremely helpful and helped me choose the perfect truck to fit my needs and my budget. Great service and great vehicles! Highly recommend.

Best experience I’ve ever had at a dealership hands down. My sales man was A1

Linda and the staff at Banks always strive to make you feel at home while your car is being serviced. They seek to provide the best possible service to your vehicle while you wait…or help make accommodations if you are dropping off. It’s why I drive an hour to see them while passing multiple other service locations on my way!

Thank you so much to all at banks the costumer service was beyond expectations. I love my new Denali HD and all the add-one. Kris D was extremely helpful. Kyle in service was easy to talk to and extremely understanding.

Sat in the waiting area for 5 hours. They needed to change the clutch fan assembly. Had been changed before so this is the third one on the truck. Left and the check engine light came on. Was never on before. Drove back from Merrick again for a scan and they did not have anyone to work on it. Two trips back and forth. At least the fan is not making noise now. Returning on the 15th to address the check engine light. Will let you know how that goes.

I was lucky enough to work with Tim. I arrived at the dealership a little early and he invited me right in. Start to finish, he was a true professional. Answered all of my questions and addressed all of my concerns. I never felt pressured by him at all. The rest of the staff I worked with was fantastic and I was able to leave with a car that I love at a lower interest rate than I was pre-approved for going in. Check out this dealership and Tim if you can, you wont regret it. Also, the box of chocolates you get when buying a car is a pretty sweet touch.

My wife and I went to Banks looking for a truck. We were met by Jeremy, and he brought us to Andy. The four of us talked about leasing vs. buying. In the end, we went with the leasing option. Because of the times we live in right now, there were no used truck choices in our price range, and the only two that we could afford, were in N.Y. waiting to be brought over, which took about two weeks. We felt that we were treated well during our visit. For the 2 weeks that we have had the truck, we are pleased with our choice. We havent had to use the maintenance dept. yet. We also had the truck bed coated, and had them put in an automatic car starter. We had talked about trading in two 2005 vehicles which they had figured into the price of the sale, but we ultimately, didnt turn them in. Knowing that there is a cost to getting the trade in cars off the lot, and that price had been figured in the cost of the sale, I was hoping we could barter our truck bed and starter as an even swap, but they said they wouldnt do that. At this time, when our lease is done, if we are still happy with the truck, we will probably buy it out.

Brennan Haywood and Ryan Gelinas are a great team. They listened to what I was looking for and even with sparse inventory were able to find me a great truck. Ive only had it a couple of days and have received many compliments. What I thought was going to be a long process was quick and easy. Thanks guys.

Came in for routine maintenance and a strange noise and both were resolved within a day and two recalls we taken care of that I wasn’t even aware of. Perfect service and truck was a lot cleaner than when I dropped it off.

We recently purchased a Canyon AT4 from Banks. The entire experience was great. Kevin Mathis, our sales associate, took great care of us and made himself available whenever we needed to have questions answered or a status on the arrival of the truck. I would definitely do business with Banks and Kevin again

I had been looking for a trailblazer for about a month. Kendra kept me updated on inventory 100% and was amazing. Andy was amazing to work with once I arrived. I had already been to a couple dealerships and this was the first not to talk down to me and laugh at me. Even though I was upside down they made it work!

Great experience from start to finish! Could not have asked for a smoother process!

Kyle was our transportation consultant lol. I had test driven more than 15 vehicles in the past month he was by far the best person I worked with. I did not even have the intention to buy this particular day or this particular vehicle but I did and I couldnt be happier. It has everything on my list! Melissa

We recently bought a GMC Sierra from Banks and the entire process was smooth sailing from start to finish. Professional, friendly and flexible. I would definitely go back to buy another vehicle.

Service was prompt, work was well done; good job!1

Really great experience at Banks purchasing my first electric car. Andy was knowledgeable, professional, and very helpful with all our questions and concerns. Great follow through after purchase as well. Definitely recommend this dealership and we love our new Bolt EV!

We went over 3 days to buy two cars. Zach was great and patient with us when I test drove a plethora of cars to ensure I got what I wanted. Zach A helped us so much and we are very happy with our purchases and will be back in the future!

The sales people arent pushy and the service department is very competent offering easy in and out oil changes/quick service items. They always wash your car and vacuum it also. Best dealership Ive ever dealt with.

My truck shift cable popped off, and I was able to put it back on so at least I could make it to you folks. They took me right in. I left my truck there and the next day they called me, told me it needed the shift cable. Later that day I picked my truck up. it was covered under warranty even better. Thank you Justin your the best. Thank you to the service department.

Kris got us a great deal for a new car. Max trade value for our truck and a pleasant pain free experience! Definitely recommend Banks

Great experience here. All of the people involved with me and my family were great! Very pleasant, and helpful with my situation. Thank you.

This is the second time the latch for my sunroof has broken. First it was the back (moon roof), and now the front sun roof.Last time, I waited 3 HOURS under the impression they were fixing it, when they were checking to see what part it needed. Three. Hours.This time, we confirmed BEFORE I went down what part it needed. The part came in. I dropped the car off. Received a call that they actually ordered the WRONG PART. That the part I need is on BACK ORDER. So I had to pick up my car AGAIN without a repair. Its still not fixed. I was really excited to purchase my car with Banks GMC after my horrible experience at a different GMC location with my first GMC vehicle. This dealership is no better. Would not recommend.

I had a problem with a subtle clank somewhere in the power train. My service advisor put me together with shop supervisor (Nick) for a quick test drive. Within a couple minutes Nick was able to detect the problem and did some quick diagnosis. He was able to reproduce problem by shifting from drive to reverse with car standing still. I had not noticed that the problem could be reproduced without driving the car. Problem was loose axle nut on front driver side. Well done Nick and team.

Huge inventory to spect from and the customer service is awsome

Everyone at Banks Chevrolet is so friendly. Joe Allen in sales was exceptional. He made us feel completely at home and earned our trust immediately. Heather in the finance department made our lending seamless and easy. Banks has a great reputation that goes beyond the sale of your car. Their service department is second to none and everyone is friendly and knowledgeable. Thank you Banks for an awesome experience and fantastic new 2020 Terrain! Frank and Leslie Grima

Called Banks and spoke to Mark Mulcahy. I told him on Wednesday that I needed a new truck. He jumped through hoops for me to make my purchase smooth and the truck Ive been drooling over (brand new 2021 Canyon AT4) was sitting in my garage on Friday. As always at Banks, it was an awesome experience.

Great quick experience. Listened to what we said and executed well. Professional staff and service. Bought an $80K truck in less than 3 hours, pretty quick and painless.

Thank you so much for standing behind your warranties and providing a very stress free experience. I bought a GMC certified vehicle at the end of January 2021 and the dealership I bought it from was giving me a run around when the AC wasnt working. I called Banks and they assured me all costs would be covered under warranty. I appreciate your professionalism and communication throughout this whole process.

Alex was Excellent! I asked about looking at a 2022 Trailblazer and he brought it up and off I went. Then we discussed various things about the Trailblazer and having my 2016 Malibu appraised which I purchased at Banks Chevrolet and off course we went back and forth a few times to get what I felt was a fair offer for the Malibu.Off to fiance and drove away that evening. Great Experience!

I would like to thank Tim in sales he was absolutely wonderful. Couldnt ask for a better salesmen. I had 5 dollars left in my old car in the console and because it went missing time replaced the money and gave ne 5 dollars. We need more people like Tim in this world. Thank you so much. And finance (sorry forgot his name) he was also wonderful as well he did everything he could to get my payments down as low as possible.

Best experience buying a car ever. Jacob was informative and responsive. Huge dealership with a home town feel. Thank you.

Took my truck in for check engine light and an inspection. Checking in and out was smooth and flawless and I think the price for the repair and inspection was fair. This place is a well oiled machine!

Service guys were awesome! Got my car in early, diagnosed, and fixed!

My wife and I just purchased a truck from Banks. Jordan, our sales rep, and Steve in Finance were amazing to work with. Ive been buying cars and trucks for 45 years, and this was the easiest experience ever!

My experience was excellent I’d like to thank Andy Dratch he was great they treat you like family I would definitely buy another vehicle from you guys again

Everyone was super helpful and friendly, from the person answering the chat on the internet to the salesperson and sales manager. I never felt pressured and never felt like they were trying to rip me off. Everything went fast and smooth with little time actually spent at the dealership. More dealers should be modeled after Banks.

Always an awesome experience! Our family has been coming here for over 30 yrs. Honest, direct, and accommodating sales people. Mike and Buzz are the best managers ever!

From walking into the dealership to driving off the lot, everything at Banks was smooth and pleasant. I would highly recommend anyone in the market for a new vehicle to give Banks a shot and I definitely plan on returning to them in the future. Shout out to Kris D. and Jeremy C. for everything they did!

The car buying experience at Banks was excellent. My step daughter a couple months back bought her very first car here and it was relaxed and easy. We just bought a new car as well and from our first contact to working with our excellent salesperson and continuing the process and driving off in our new vehicle it was an amazing experience.

Dont waste your money. Nothing but lies and extremely poor customer service. Once you buy the vehicle they wont return any of your phone calls. Still waiting for a manager to call me back. Guess Ill file my complaint with the BBB.

I had such a wonderful experience at Banks. Our salesman Zach was so informative and such a nice guy.Any concerns I had, were quelled by Zach! I love my Buick Encore GX!

I use them for repairs and oil changes. They do good work and in a timely manner

What a great experience buying a car! It was painless and easy and the entire staff was awesome, very easy to work with even with my antsy 2 yr old in tow. Would recommend to anyone!

Sales Rep. Jacob Kelly handled our our lease turn-in and new lease with outstanding expertise. The new vehicle is is pleasing the wife much better than the one we turned in. This is the first vehicle Ive heard good comments about since her 1956 Chevy Bel Air.

We just bought a 2021 Chevy Traverse! This is the third car we have bought from our sales rep, Brennan Hayward. Hes amazing, intuitive and responsive to our needs. We wont go anywhere else. The dealership and service department are the best!

Wonderful friendly staff. Comfortable cafe waiting room very neat and clean😊

I had been searching for a car for my father to buy & Jeremy kept me posted when he received one that he would like. Court was awesome during the transaction! Would always recommend Banks to purchase a vehicle from!

I had a very positive buying experience purchasing my Certified GMC at Banks. Incredibly large selection of vehicles.I was impressed with Jordan - who made the process easy and was very responsive to texts during the process and with the finance staff who handled the transition.Very happy with the SUV also.I recommend this dealership

I just bought a colrodo z71 and my sales guy Steven was an absolute professional in every way! He made this experience for myself and wife absolutely perfect. This is my 7th time at a dealership and I never been treated as great as I was here. I wasnt pressured in anyway and the patience and respect from everyone was incredible to say the least! ALL of my future cars will come from this dealer no doubt about it. If you wanna be treated great and get a great deal go here I promise you you will not be disappointed thanks for the very awesome experience. Thanks Steven you are AWESOME! best of luck to you and your future!

Super easy buying experience.This is my second vehicle bought from Banks (first in awhile).We saw the SUV my wife wanted (GMC Terrain SLT Nightfall Package), called and went to see and drive it. Next day we went back to purchase.Jacob Kelly (Jake from State Farm) was great, excellent sense of humor, answered all questions and got the vehicle all hooked up to her phone before we left (you know, for us older tech-challanged people).I really dont know how this could have been any easier.

I would like to thank Banks associates Keith Mello and Otto Uribe for a truly wonderful, no pressure car buying experience. Both of these gentlemen were knowledgeable, courteous and attentive to our needs. I would definitely recommend Banks Chevrolet to anyone in the market for a new vehicle. It will also be my first stop next time Im looking to buy another.Sincerely,Kevin Stepanick & Family

Didn’t do business with them due to their trade offer being well below current market value for trades. They were nice though. A couple grand more would have made us both happy.

Sales person and sales manager were very helpful. A great vehicle buying experience !

Had a great experience purchasing a certified pre-owned GMC Acadia. Multiple options to choose from and was able to get a fair price. They also let me use a personal check to purchase the vehicle so did not have to come back at another time.

My first time to try to schedule an appointment online. It was so easy to do with Banks Chevrolet. A quick response back from the service dept to confirm appointment. Brought in my suburban. Just drive in to the service dept, no need to get out of your car outside, especially if its raining or snowing. My suburban was worked on quickly . A great experience! Thank you!

Banks is the best dealer in the north east by far!!if your looking for a no pressure experience look no further this is the place. From sales to service it is just a great place to Deal with...This is our second suv that we have Boughton from Banks and will be the only place we will only buy a car from.They make you feel like your family 👪 the moment you walk threw the door to the min they hand you your new keys.Andy was our salesman he was beyond Great!!! he made sure we all comfortable with sitting and drinks ..he interacted with the kids making them feel like they were part of the car buying process!!! went over everything the car had to offer and how some of the new technology worked with my wife seeing it is her new suv ...My wife and kids love ❤ the new suv and so do it....but if your in the market to get a new vehicle come down and see them you wont find a better place!!!Thanks Banks And Andy for a such a great experience you will have a customer for life!!

I would like to tell you our sales consultant Seth McCusker was so excellent. The entire staff was friendly and welcoming. It was the best experience buying a car that I’ve ever had.

We went there with certain expectations due to back and forth phone calls deciding on what we wanted and what would work within our budget. When we arrived, Zach had everything ready and prepared. Nothing changed as far as trade in value and monthly payment on the new car. They treated us kind and fair. It was really an amazing experience.

Christine has expanded her monopoly on Manchester st. in Concord, she has bought out safely, Alosas apartments on the same side as well. Nice new million dollars inventory.

Primary satisfaction was when Steve called after diagnosed vehicle. Clear precise and dealt with insurance for payment. Outstanding job on his part

Great customer service, easy to work with. Very knowledgeable. A wonderful overall experience!

The staff is extremely knowledgeable and helpful. Explaining everything. We are always so impressed with the service ..

Overall disappointed with my experience with Banks. I had been writing with their team prior to my visit. Initial impression was good, Gabe was great showing me the options that met my request, even had each test drive ready for me when I came back from the previous one.From there is where the experience went downhill. When it came time to talk numbers, Gabe took all of the necessary information and then we started the “numbers game”. Then he came back to ask me about my current payment info and number of months remaining. Then out came Sal (the sales manager) to make the offer for my trade and into on the payment offer. The offer was just 2k over the cost of my remaining payments and just $30 less than my current payment (comparing a luxury SUV to a truck).When I expressed the minimum I would consider and didn’t want to waste a bunch of time back and forth, Sal gave me the same sales run around as usual about pricing and valuation and then asked for a few more minutes to see if he could “make the numbers work”. Ultimately came back with 2k more but still nowhere near my minimum requirement.While I realize offers are unique based on what each dealer sees fit, in the end the “best deal” the Sal offered me would have cost me $12,000 more than the deal I received at Quirk GMC in Manchester (just 25min away). The purchase and trade were all the same, only difference was the dealer and I even gave Banks a chance to counter the other dealer’s offer.Please be sure to shop around and be weary of any deals offered by Banks, chances are you can save a ton of time and money by checking out Quirk GMC.

MA residents here! We had the pleasure of buying our first vehicle from Banks with Chris Burnor. My Uncle (Paul Kennedy) previously purchased two Yukon’s with him and had a wonderful experience. On 7/24 as a parent of two little ones (6,4 girls) our worst nightmare happened. I was driving on the highway with my little ones where someone hit us very bad (rear ended us in their Jeep Wrangler) resulting in our 2018 Yukon Denali being totaled. My girls and I “walked” away but being in the car we were in and girls in car seats saved us. With the whole chip thing going on and everything basically not being available this added to the stress of not only just experiencing something so traumatic but now people saying “this could be the worst time to get into an accident” because no cars available. MA there was nothing available so I turned to Chris in assistance and he went above and beyond in our search. From the time of the accident to locating a vehicle thanks to Chris it was under a month. We ended up getting a 2021 Chevy Tahoe Z71 which we love and I once again feel extremely safe driving my little ones in. Chris goes above and beyond and we truly appreciate all his help. My husband looks forward to working with Chris in the near future where we will trade in our Jeep (grand Cherokee) for a truck. Thank you!- J’aime Kennedy AgostinoMA resident

Definitely coming back when in need of another vehicle. Brennan was a huge help and the process couldn’t have been more stress free. Awesome job. Highly recommend him!

Our salesman, Tim, was wonderful. He explained everything in a very understandable way and was very helpful throughout the whole process. Tim was very friendly and gave us every confidence that he knew what he was doing. It was the best car buying experience that Ive ever had. I would highly recommend him and Banks to anyone looking to buy a vehicle.

I was charged $569 for a new battery and a software update. This was way over your $350 estimate, and very expensive for the small amount of work. I was also told that the software work would be under warranty, which it was not. I feel betrayed and unless this is rectified, will no longer be your customer.

Keith Mello is a great asset to your company. His personable but easy going personality made us feel comfortable and not pushed into something. He let us take our time and explore choices with knowledgeable guidance. We are very pleased working with Keith and plan to keep Banks for future purchases.

Top notch service from Mike Tierney! Very helpful and informative for the vehicles I was interested in settling with the Canyon AT4. I absolutely love the truck. A shout out to Heather in financing as well, absolutely seamless! The whole experience was world class!!! I will definitely come back on the next vehicle purchase!Thanks!!Matt Gordon

Banks Chevrolet, New Hampshire lol, this was by far and beyond team work service. I still cant stop thinking about this power team up in New Hampshire. From Tamara and her team, to Jeremy (the manager), to Mike in front of the red Camaro, to Steve in finance and my power team of woman on this end in car service. They truly proved what go getters sales people would be. And they had this entrepreneur to prove it. Coming from Bridgeport, Ct on a Friday afternoon, getting approved by Saturday and closing everything out by Tuesday without notice. It was amazing. And I must add with all the correct follow up that this team did and the good vibes they spread, I was up and going by Thursday the same week by DOT and DMV in CT.Being it Customer Service field for over 30 years, I always say everyone in the business is part off the closing deal and the training with this team definitely proved it. Not one phone call answered was negative. I spoke to different call center girls there and they were all positive. Thank you so much for exceptional customer service. That is all I look back at this time. It wasnt just the vehicle, it was the service. If I need to do it over again, I would bring the wine just to celebrate seeing them again. Buying a vehicle is not as fun as it seem but with good vibes and service; you do not realize the challenge once completed. Thank you Banks Chevrolet. By the way I couldnt believe the GM business all in the same building. Up here in CT they all have their own space. lol That was amazing.

The staff worked very hard to get us into the vehicle we wanted at the terms we wanted. They were not only professional and considerate but friendly.

Banks Chevrolet was recommended to us by two different people and now I know why. They were extremely patient and professional. Chris explained the car in detail and offered his personal cell phone if we had any questions when we got home. I didn’t know buying a car could be a pleasant experience. Thanks Buzz and Chris!

Kevin from sales is truly the greatest salesman out there. Big thank you to Banks for making a rough day a lot better.

One of the best experiences in buying a vehicle. Completely painless. My salesperson even delivered my truck to me.