These guys are good, get the job done fast, pricing is reasonable. They take care of you

Good service. Called on Monday & got an appt. on Wednesday. Replaced a thermostat & picked up car by 5pm. Jeep runs great !

My sister took her daughters car in today. Very nice atmosphere and a very professional staff. We will be back. I highly recommend.

Great service! Concern for my safety! Quick ordering of part and same day service! I will definitely use them for everything oil changes, repairs. Reliable and honest!

Macks Auto Repair provides excellent, excellent customer service. I would highly recommend their repair place to anyone. /Dee

My husband took our 2007 GMC Envoy Denali to get a alignment, excellent customer service, good price, good location, clean. Mechanic went above and beyond and found a loose control arm and tightened it at no cost. Highly recommend #MacksAutoRepair # Concord

Excellent customer service..

Great place to get your car fixed. Owner is a great guy.

I spoke this morning to Lee about my 2006 GMC Sierra and all the items on my punch list. When I asked about certain types of motor modifications, he stated that although they can handle the work, there was another company which they use as well for upfits and gave me the name. Being a former business owner, that speaks volumes to me as I have always tried to steer people where they can maximize there purchase of either product, service, or both. Big thumbs up to Mr. Lee. I will be bringing my truck in for suspension and other items as the need arises.

I know Billy Mack personally, he is a great person! He has a good business and treats everyone very well! His Techs do good work and his prices are fair.

My husband and I were referred to Macks by one of the employees at the City of Harrisburg. They spoke of the honest people who work at Macks and how considerate all of them are toward all customers. He was absolutely correct.We worked with Lee Simmons, the Service Manager, to get our sons vehicle inspected and to purchase a new battery. The service, the attitude, the integrity was all anyone could ask for! Would we recommend Macks to anyone seeking prompt, courteous, service with integrity to anyone? Yes! No hesitation!

Excellent service and nothing but hard work and honesty from these Gentlemen! Had another local shop try and charge over 2k for work that I needed. Macks did all of the work and more while still beating everyone elses prices. I gave them a cap and they didnt try and push over that by even a penny. Highly recommend this place!!

Great guys that KNOW WHAT THEYRE DOING. Reasonable prices and solid work.

They do great work. I scheduled bringing my car for a somewhat major A/C repair (replacing compressor and other parts) and the service was quick and everything works great. The price was much better than my first estimate somewhere else. He told me just how long it would take and how much it would cost. They gave me a great warranty. Also had a fleet of cars serviced there for various things. Theyre good for anything weve brought, Honda, Jeep, Toyota.

They are always honest with me and dont try to rip me off like everyone else

After purchasing my wife a new car 3 yrs ago, we had to find someone to do the maintance to keep the warranty. I always did oil changes and everything else I could myself, I just didnt trust anyone else to do work on the vehicles that we depend on everyday. After 3 years, we still take my wifes vehicle there for service. Anytime something comes up with our vehicles, we call Lee. We have been very pleased with their services provided and trust them to do the work as if I was doing it myself.

Quick, professional, knowledgeable. Took my 2016 tundra in to get a front brake job, and oil change. They quoted me a certain amount, and a certain time of completion. The truck ended up only needing the rotors turned, and instead of charging me for pads anyway they made me aware, and ended up turning all 4 rotors, and charging me less than originally quoted (which seems to never happen with mechanics these days). The negative reviews I’ve seen over the past couple of weeks look to be from individuals that were disgruntled to begin with, and just looking to take it out on someone other than themselves. This shop is clean, and organized. The employees are professional, and knowledgeable, an I will not hesitate to bring anything to them from now on!!!!!!

I had ripped out my spark plugs which yes, is my fault. So all but one was stuck in the head. We asked them to try and get the spark plugs out and they did. They ended up removing, according to them, 3 plugs. However, one of the plugs was the one that we actually had already replaced, so really 2. Thiswhere it gets messed up, I was super excited when they offered to not charge me for removing the plugs. I shouldve known something was up. I received the car back and opened it to take a look. All four spark plugs were out, only three out of the four new ones I had given them were in the car including the engine, only two old ones were given back to me, my car was filthy from them eating in it (like I the backseat and everything, I know I ate in mine but never that messily and never in the back), and heres the kicker... They drilled a hole into the head of the engine (CONFIRMED by another mechanic), and did not tell me. That other mechanic was appalled by the horrible quality of the work. He didnt even know how they got the drill down like that. So they didnt charge me in order to hide the work done. I called them back and asked how many plugs they removed (this was only a few days later), and they forgot and assumed 2-3 plugs were removed. This was after they made a huge deal about how messed up it was, so I doubt they forgot.So all in all, I was forced into buying a new head instead of seeing if someone else could get it out because of their negligence. I understand it wouldve only made around 100 dollar difference on my repair, but watch out for them. If you cant trust them to not screw up and engine removing spark plugs and to not lie about it, then you probably shouldnt trust them at all. For me, they lied several times and just disrespected me and for me thats something that will make me never go back.

Good service,honest people.They take they time on your car to make sure everything is right great location.Prices are just right.

They put a “new” fuel pump in my car earlier this year, my car was fine for awhile until a month ago when I started having trouble starting my car. Went to a different auto shop & now im being told I need another one. Horrible and a waste of money

If I could, I would give this place zero stars. Dealing with these crooks has been nothing short of a nightmare. The supervisor Lee has absolutely no customer service skills or people skills. He talked over me every time I spoke to him. He was sarcastic & rude. My car broke down and was towed to this place. I spoke with Lee telling him that I wanted them to look at my car and tell me everything that is wrong with it. From there I would make my decision on whether or not I would have them fix my car. If the expenses were too much I was going to either scrap or sell my car because I do not have a lot of money. Lee called me back and stated that it had a broken water pump. I asked him if he was positive if this was the only problem and I reiterated a dozen times that I did not want the car fixed if there was more than just that. He said that was the only problem. The next day he calls me and tells me that there was a crack in my radiator that they somehow overlooked. I was furious because I didnt want to sink even more money into this because I had planned to scrap the car if there were multiple things wrong with it. It was too late so I ended up spreading myself thin and having them fix that as well. Two days later my car breaks down and does the exact same thing it did the first time, causing me to miss the concert I was going to and having to be towed home. The shop was closed that day. I tried to call and was unsucessful. They opened again on Monday and I called them as soon as they opened. I tried explaining the situation to Lee who again talked over me when j was speaking and took no accountability for the poor service I had received. He told me that there is no way my car broke down and basically that it wasnt their problem. He was calling me a liar. He argued with me and continued to be rude to me. He then told me his owner would call me and hung up on me. The owner of this shop called me shortly after and did not even ask me for my side of the story and told me he refused to do any more work on my car after today and that I was the problem. Not once did he ask me my side of the story. He did not care about how his employee treated me. He talked over me and argued with me and even hung up on me too. Lee had told me when they towed my car back to the shop that it would not cost me. The towing would be free. I told him that was the only way I wanted my car towed there and he told me it would not cost me. They later told me they werent going to give me my car back unless I paid for towing that I was told was FREE. STAY AWAY FROM THIS PLACE AT ALL COSTS. THEY WILL CHEAT YOU OUT OF YOUR MONEY. This is the worst customer service Ive ever dealt with.

Ive taken several cars there for repair and have be consistently surprised at the high quality of their work as well as their customer service!!

Used this company for years. They are people of integrity and they know what they are doing.

I went there once, but I wouldnt go back. They charged a high price and during the repair they stopped something from working that was working fine when I came there. When I called and came back, they charged me for the mess up that they did. Also, the owner was not courteous at all. He was actually kind of nasty. I wouldnt ever go back there.

Great service and a place for all your automotive repair.

Good, honest guys. Great Service

Stopped by this morning to get my brakes looked at. Owner didn’t seem to be in a good mood when I got there. Had me fill out some paperwork, and he left the office as soon as I started. Never said a word to me before he left. When he didn’t come back for a while I left

Always does a good job.

Great people!

Very professional. Lee is very friendly and gives honest advice.

The bomb!