They were so professional, gave me so much information. Asked if I had any questions. They took pictures of the unit in the Attic, which was very helpful. Overall, excellent work, service, they took much pride in their work. Im so glad I chose them. They exceeded my expectations. It is refreshing to get the service you actually pay for.
Really surprised that the company was open on Sunday of Labor Day weekend. They were able to send out their tech, Jared, within hours who quickly assessed the issue and had our AC back up and running in minutes. It turned out to be a very minor issue, and Loves invoice was more than fair. Jared was personable and offered good value added advice. My first experience with Loves despite hearing great things about them over the years. I am now a sold customer.
Awesome experience working with Chad Love Services! I really appreciate their thoroughness and knowledge. When they come put for your preliminary check, they do a full evaluation and review of your entire system, not just the issue you’re calling in for. We just bought our house last year and I told our technician I wasn’t really sure how everything was connected and working and spent time looking into that for me and explaining and drawing it out. Our technician was personable and so knowledgeable. I really appreciated that he presented me with all of the options for us and really left it up to us what we wanted to fix (if anything). I just really liked that they didn’t try and guilt you into buying services or push you to hire them for your needs. Highly recommend this company and will definitely be using them again in the future.
Service technician, Jared, was professional, very courteous, and knowledgeable. Arrived as scheduled and completed repairs as needed. Scheduler made arrangements for same day even though called late afternoon. Will use again and recommend to others.
The tech was professional, friendly and knowledgeable. I especially liked seeing the pictures of the ac unit when it was taken apart. He showed me pictures and addressed specific problems with the unit. However, I was never pressured to have any repairs done which I appreciated. Instead, I opted to think about it before making any decisions. The tech was very thorough and spent a long time at our house just doing ac checkup. From past experiences, the techs are in and out quickly. Couldnt be more pleased with this company and I intend to do more business with them.
Josh the technician was great, very polite on time and extremely knowledgeable about the system. He did not pressure me into any additional repairs, (although they are needed) but gave me options and information in regard to what could be done and why. I really appreciate his attitude and professionalism. I highly recommend this service and company. Will use for all HVAC needs going forward. Awesome experience.
Chad Love services has been amazing. They have serviced both my AC and my furnace this year and were vert thorough. Both of the technicians took the time to explain the units themselves and how each piece works as well as offered recommendations to keep them running in tip top shape. I would highly recommend Chad Love Services.
Great customer service every time they come out to our residence. Highly recommended for your heating and AC needs!!
James was fantastic! Professional and friendly. Our AC stopped working and James was able to come out on a Sunday! He got our AC fixed in no time and checked out our entire system. Gave us a breakdown of options and prices. We signed up for their VIP service and its a relief knowing that they will be looking after our HVAC needs. Gave James and Chad Love Services 5 stars because 10 wasnt an option!
We have been using Chad Love Services for several years and they continue exceed our expectations.Elliot Duke is an awesome technician! He is knowledgeable, prepared, professional and always on time.He provides service with a smile, is personable and goes above and beyond to get the job done right.
Elliot came out to give us an estimate for a mini split and just wanted to say his professionalism, knowledge and customer service is outstanding! He took plenty of time to explain all of the options that we have to choose from, was on time and prepared estimate before he left. Would definitely recommend Elliot Duke with Chad Love heating and cooling
Im impressed with this company. Jared and Brandon have been awesome. They were both on time and very helpful to this first time home owner. They really took the time to explain my issues, took pictures of concerns and was very honest with me about everything. I appreciate the candid feedback, the knowledge and the great quality of work. Thank you!!!
Received a same-day appointment and they even came early!! James was the onsite technician; he was friendly, knowledgeable, and quick to share helpful tips and a full description of the process. Tracked down the short in our system and replaced the thermostat. The house is cool again and the whole family is happy!
This was the best experience Ive ever had with a Heating and Cooling Company. Extremely easy and informative process from the very start and no pressure needs assessment Ive dealt with. Not your typical Heating and Cooling Company, others should learn from Chad Love Services on how the customer NEEDS to be treated. Great Job Team!! Very pleased!
Jared was such a considerate technician. He called 30 minutes before coming and said he was going to stop by the gas station to get a drink and asked if I wanted anything while he was there! How kind is that!?! Ive talked to and/or hired over 30 contractors in the past two years for my fixer/upper house and Ive never had one of them think of their client like Jared did. He also did a wonderful job fixing our AC unit and did it quickly and professionally and explained the whole process. Weve used Chad Love in the past and had a wonderful experience then so this experience with Jared only solidified why we will only ever use Chad Love services!
It gives me great pleasure to recommend this company because of the exceptional service I was given. Jared arrived on time, inquired about the problem I had with my cooling system, then explained what he was going to be doing to uncover the issue. Within 5 minutes the AC started working! However, to my surprise, Jared did not appear from the attic for another 25 - 30 minutes. When he did appear he disclosed the ‘good news and the bad news. What I appreciated was how Jared explained what was the problem with pictures of the zone board and how each component works together. He then went outside to the unit and spent quality time servicing it. He was extremely thorough in all the work that he did.Needless to say, I am grateful that there are businesses that provide extraordinary customer service with knowledgeable employees! Jared was honest about what could potentially happen down the road with the system and the cost of the replacement if necessary. I appreciate Chad Love’s mission of providing 5 star work and transparency with pricing for services. I will use their services again and highly recommend this company to anyone in need of HVAC services.
Brandon came out to go over pricing! Was very knowledgeable and helpful in helping us decide which way to go! Chad Love services are awesome! Wonderful people to work with
Josh Dennis was outstanding. Extremely knowledgeable. Identified the problem and found a solution. Then he did an outstanding job at the install despite the challenges of pairing different coil with our air handling unit.Additionally, cost were competitive with any of the other HVAC companies. But the level of trust in their knowledge and customer service set them apart. I would definitely recommend them.
Brian was very prompt, professional, and thorough in his diagnosis, and was able to pin point our issue. He took the time to explain everything he found and offered many options for us to consider. I felt confident in his abilities and diagnosis and have a working AC unit again. Not only will I use Chad’s again, but I will recommend them to everyone experiencing HVAC issues.
Every team member that has come out from Chad Love has been amazing! I have always had a positive experience with this company. A special thank you to Elliott for taking the extra time to make sure my new HVAC system was to my satisfaction. I highly recommend this company to anyone.
I appreciated this company because they didnt just say, your AC system is completely shot and that will be $6, 000--Even though our AC system IS completely shot and 20 years old. The technician checked everything out and spent over an hour doing it. Then he presented me with a list of broken and damaged parts along with their cost to replace including labor. It was listed in order starting with most important. I was able to decide how many repairs to our unit to get done according to our budget. I really appreciated them being willing to fix our old unit instead of just writing it all off and saying we had to get a completely new one. Its always so refreshing to meet a business that isnt just trying to take every penny that they can get.
Great job analyzing my issue and getting it fixed quickly. In depth inspection so I could understand the situation well.
Extremely professional and easy to work with. All my questions were answered and they made sure I understood the system before leaving. Would definitely use again.
Brian was efficient, professional, friendly, respectful, and explained things to me so I could understand the process and make an informed decision. He did not pressure me and took time to listen to my concerns. I highly recommend him and his company. I will use him again!
We were extremely pleased with the whole experience, from when they were able to service the old unit within 2 days, to giving us an estimate in the next week, to installing the new unit the next week. Both Ritchie and Jake were knowledgeable and professional. They presented themselves well and were great representatives for Chad Love Services. They were here when they said they would be, kept us informed of the progress and any problems.
Josh did an awesome job of answering all my questions and concerns about A/C unit. He took time to be very thorough in looking at different issues and provided helpful visuals. Very professional and kind. Thank you!
Josh is a great addition to Chad Love AC and HeatingVery patient gentleman with the issues of this installation.We felt for him on things being thrown at him, but he just kept on going until he had it done! Would welcome him back, (just NOT soon!)
Jared was amazing top to bottom. Professional amazing people skills. Talked me thru every step explaining it so I understood everything. Zero pressure and listed my options. Would highly recommend
This is my first time doing business with Chad Love Services and I would use them in future too. Brandon was right on time. Our AC unit was not working and he identified the issue immediately. He was very professional and knowledgeable in what he was doing. He completed the work seamlessly and fixed our AC within no time. Overall great experience!
Our AC went out and decided to call Chad Love Service to come and take a look. Brandon L. came out and was able to tell us everything that was wrong and what needed to be done to fix it. He was very kind, courteous and explained things in a way that was easy to understand. He not only took the time to explain things to me, but also my husband when he got home from work. Would without a doubt recommend them to anyone who is in need of HVAC services.
Tech was freindly,on time,every knowledgeable, look no further than Chad Love for service
I have used Chad Love services since 2018 and every experience has been a positive one - from the customer service reps to the technicians, this company is truly top notch. If you are seeking dependable, reliable and upfront honesty, this company does not disappoint. Thank you for sticking to your brand of quality customer service and delivering.
Its the end of August and temperatures are in the mid 90s. Our HVAC unit went down and inside of a couple of hours the house temperature climbed 5 degrees. Whats the chances of getting Service assistance when HVAC service calls are at their peak? We called Chad Love Services and Brian Bowman, service tech, responded within two hours and had us up and running within 1 hour. Its difficult to express how much we appreciate not having to go through the night, or multiple days, under these conditions. Thank you Brian and thank you Chad Love!
Chad Love is the Best!I use them for my AC / Heat maintenance and repair.I have used them to install a full vapor barrier under my crawlspace and replace my ductwork. They did an amazing job. I highly recommend them.Their guys work extra hard, are always on time, and do a great job. The ladies in the office are super friendly and very helpful.
James was our technician. He came out and was honest and helpful. Gave us all the options that made the most sense for us. Great customer service!
Super friendly all around—from the people on the phone to the technician. Jared was professional, knowledgeable, and explained everything he did. He even took pictures of my attic to show me how the system looks. I was very pleased with this company and will definitely use Chad Lowe again. A great customer service oriented business!
Brandon was really nice but he could not help me. I purchased a home in concord and knew little about the AC unit. I called Chad love services because my unit was running alittle sluggish and i wanted a company to help me maintenance and do yearly checkups for my unit. Brandon told me I needed to change my air filter but could not service my unit because of no permit records and no records of who installed the unit. Brandon told me to call Acosta heating and electrical because their sticker was on the outside unit and that maybe they had serviced it and had more information. I had to pay a service fee and then I had to call Acosta to schedule another appointment. Acosta did have records of servicing my unit. Hopefully Acosta will be able to help me. The service fees can add up quick. I dont mind paying fees if Im actually being serviced. Overall Brandon was great. Very nice and professional.
I have worked with Chad Love Services several times and have always had great experience. Most recently, my AC unit was not working properly and after thoroughly inspecting the unit/system, Technician Brian Bowman presented the issue and possible remedies. He was detailed and patient to make sure I understood the situation fully. I really appreciate the professionalism and diligence to ensure the issues were corrected.
My technician was on time, extremely nice and courteous, got right to work while explaining everything to me and was extremely thorough with his work and every detail down to being careful not to track a single speck of mud onto my carpet. I could not recommend this company and especially this gentleman enough. He was head and shoulders above the last person/company we used to check our Air Conditioning and going forward Chad Love Services has earned all of my heating and air business for the future. I was highly impressed with the amazing service! Chad even found a small issue that was unforeseen with my air and not only explained what could be done to fix it but told me that fixing it at this very moment might be a bit costly and when we redo the duct work later this year it can be fixed. So he showed me how to manually fix it if the problem comes up so that I can wait and make all major repairs in the the fall. Elliott knows his stuff, is always on time and notified us when he is coming, is friendly and a genuinely nice dude and got our air working great (better than it has since we bought our house two years ago). I COULD NOT RECOMMEND THIS COMPANY AND ELLIOTT STRONGLY ENOUGH FOR PEOPLE HAVING A/C ISSUES. We also signed up for their VIP program which is not expensive but will be of major help to us in the long run. If youre not using this company for your A/C needs you should be because I have dealt with some other companies before that didnt meet a single criteria listed here much less going above and beyond on every single one of them.
Very friendly and professional service, they clearly know what they are doing.
We had Chad Love Services come out today to do a tune up of our AC unit. They were very thorough and were so polite. They made sure I understood what they were doing at all times and made sure that I was 100% satisfied with their work. They sat down with me to explain some options for a part that was broken on our unit and they did not push for me to make a decision right then (which made me like them even more). They were very kind and professional. When they called to let me know they were on their way, they were going to stop by a gas station and asked if I needed anything. After a little chuckle and a “no, thank you”, I thought about how kind and genuine someone has to be to offer to get something for a complete stranger. All together, I had a wonderful experience with this company and I would be delighted to work with them again in the future.
My air conditioning stopped working last night. I called for service and they sent someone out that day. It ended up being something that they could fix right away. Now we have cool air. I chose Chad Love services because of the good reviews. This is the reason that I am now leaving a review.
AC went out while on vacation. Came back to a very warm house. Jared showed up on time and promptly diagnosed and fixed the issue. Kept me informed along the way. Exceeded my expectations and no upsell in services I didn’t need. 5 STARS!!
Excellent customer service, the technicians are knowledgeable and professional, and pricing is fair. They repaired my furnace last Fall and kept me up to date as parts needed to be ordered. I’ve even called after hours, and a technician retuned my call within minutes to discuss the issue. Wouldn’t trust anyone else with my HVAC needs.
Jake & Josh did a great job replacing the old system with a brand new AC/Heat. Also replaced the old ductwork as well as the dryer vent by taking out the flex and installing new metal! Both were very conscientious of keeping the jobsite clean and organized and very professional. I would recommend Chad Love Services to Anyone as well as Jake and Josh and the great work they did. Also, Elliott Duke was very thorough and professional in giving us an estimate!
Joshua was a great technician. He was helpful and responsive and extremely knowledgeable. I will definitely use them again.
I had Chad Love services come out to the house to give me a quote on replacing the old duct board in the downstairs of our house. The rep was nice and polite. Said he would send a quote to me soon! That was at least two weeks ago. So I call back just yesterday to see what the deal was. They said it must have been an error in the email address I gave them. The rep said he would send it out right away...Crickets!!!... This is just so unprofessional. If they didnt want to do the job then say so. I CAN RESPECT THAt. I specifically called them because of all the great reviews and Ive seen them in my neighborhood. Well they dont get another shot.
Brandon did an awesome job explaining my options and what was causing my AC not to cool properly. Definitely recommend his services.
Carson or A/C tech was professional and efficient. I would definitely use and recommend this business again!
My experience was great from beginning to end. It started when I made my appointment and spoke to Heaven. Not only did she give me a prompt appointment time, she called back and gave me an even earlier appointment. All conversations with her was very kind and courteous.I express the same sentiments with my technician Brian. He made me feel like I could ask any questions no matter how small. I felt very comfortable and appreciated the care he took with providing me the requested heating services.I will definitely be contacting this company in the future. I was quite satisfied!!
Had the company out to diagnose a problem with my hvac. Was offered a total of 5 estimates that ranged from what needed to be done (replace capacitor) to several recommended services. Used a different company to replace capacitor for less than half the estimated price from Chad Love. The technician was very nice and thorough but I just felt the services were overpriced.
From the moment I registered for an appointment to fix my AC until the moment the tech finished and walked out of my door, Chad Love AC displayed the best customer service I’ve ever received…from any company!Lexi contacted me the moment I requested service and stayed in touch via text message throughout the entire process of scheduling and delivery of parts.Mr. Bowman, the tech was on time and extremely thorough in his explanation as to what was broke and what it would take to fix it. He was very respectfully and his experience and knowledge was obvious.We have worked with other AC companies and have been left clueless as to what the problem was and simply holding a bill. Those companies should be very concerned with Chad Love…their business model defines customer service and we will definitely be using them before ANYONE else in the future.Thank you to everyone at Chad Love…from top to bottom.
Jared arrived ahead of schedule, always kept us informed to what was happening and what he was doing . Not high pressure, honest and genuine. He was outstanding!
Im officially a fan!! My technician, Brandon, was prompt, courteous, thorough and knowledgeable. All time estimates were spot on... arrival times, lead time to get parts and the time taken to actually perform repairs. I could not be more pleased, and will gladly recommend Chad Love Services in the future! Thank you! -Peter
I can’t recommend these folks enough. From start to finish, the process was seamless. We had our ductwork replaced by these hardworking professionals last week and they are top notch. Chad, the owner, even showed up on day three and worked alongside his son. These guys are polite, respectful, prepared, knowledgeable, and work their butts off! Thanks so much for the wonderful clean air in our 55 year old home.
We have been using Chad Love Services for many years now. Throughout our relationship, ALL their staff from Customer service through Technicians have been GREAT! I dont typically leave reviews but this company is deserving of it. Since they installed our replacement gas pack ac unit and upgraded the ducting to the proper sizing we have had no issues. They perform seasonal maintenance checks to the HVAC, UV filtration/lights and our sealed crawl spaces dehumidifier as well. Please check them out you get what you pay for, but not paying for any ads on TV, just quality work at a fair price. Seriously compare (Apple to apple).
New customer, I was very impressed with the technician and his knowledge of the AC unit. I was very pleased with my service.
Thank you for a great service. I appreciate Jareds honest recommendations and kindness.
I had the AC go out on a hot day in July this year. Called them up and got a same day appointment. Technician Josh came out and did an excellent job getting my air working again. Professional, friendly and courteous and I highly recommend this company for any problems with your AC or heating problems.
The team at Chad Love Services did a great job. Jake and Joshua were very explanatory, kind and courteous. Would definitely use them again!
I almost canceled having the tech come out but I’m super glad I didn’t. I had received several other quotes and was told my AC was dead and the replacement part was $4k. Elliot conducted an independent assessment and was able to get my unit running in minutes. My family can sleep comfortably tonight. Thank you
The AC wasn’t running like it should. Could tell it wasn’t blowing as cool as it should. Elliott Duke with Chad Love came out and took care of the problem. Very professional, excellent service.
Technician Brian arrived on time and was very professional and knowledgeable. He had records of what services that were done last time he came to our home. He quickly found our problem and replaced what need to to be fixed. We will definitely use Chad Love Services again!
Joshua was very helpful and knowledgeable about my ac system. He was able to answer all of my questions about the system. He was also able to determine the problem very quickly. And unlike other HVAC companies He didnt try to sell me something that I didnt need. I would definitely recommend them.
If you live in the Concord area and need a new HVAC unit or repairs to your HVAC unit, you need to trust your business with these folks here. They are very professional and know what they are doing. I really enjoy the fact of how they send you text information of who will be servicing your unit today and they have a tracking of when that technician will arrive at your house.Both our technicians were very helpful and informative with what they were doing. ThNk you Chad Love Services. Now my family and I can finally enjoy our new HVAC unit and not sweat in this NC heat.
James comes in not only fix the issue. He also explained what might be happening with the system. And walk me through the process on how to fix it. Also, I have a bad thermostat, he let me know what I need to pay attention to fix the thermostat myself. Really professional and helpful.
Elliott Duke came out for an estimate today, he was on time and communicative. He was very well versed and knowledgeable. We will be making a decision with which company we will be moving forward with over the weekend. High on our list at the moment!
Very nice gentleman! Pictures of issues, discussed things, but no PUSHING! Called before arrival, then on time! For those of us that Love dogs....he has 2! Great with my huge Lab that scares AT&T personal to death!!!
I was blown away by how professional, competent and friendly this technician was. Grateful to have found this company.
Chad Love was referred to me from a friend that knew them personally said they were honest & reliable. I took her word and gave them a shot I dont regret a bit of it I was at work and my daughter was home the service man dealt w/ me over the phone explained everything & cost . Chad you have an awesome company along w/ a wonderful service tech in Derrick Moore. Thank you for the excellent service you provided and Ill be using you again. The referral was Alicia Nelson. Thanks Stacey Ostrom
Had an AC tune-up with Jared. He was super friendly and very knowledgeable in regards to explaining the whole process to me. Found out the motor in our blower is starting to go. Explained the options going forward in terms of what we could do. Overall great experience!
We use the guys on a couple of our properties and they always do a fantastic job. Just installed and new AC unit recently and the technicians were nice and professional. Definitely a high recommendation
Brian B was my technician and was great! Although its possible that others may not be as good, I find that doubtful based on my experience since it seems like it is a company wide initiative to provide great service. Technician just did maintenance but did find a few issues that we were not expecting. He explained a variety of options to choose from from a simple band aid to a complete fix and everything in between. He also described the tests he performed to reach his conclusions which I appreciated. I chose them for followup service based on how my first maintenance call went. A+
Awesome service extremely professional and great value. Carson was extremely knowledgeable and professional. I fell like I get excellent service.
James was a great technician, was very informative. Let me know what was going and checked everything. Will call this team next time I need A/C help.
I love Brian he is professional, would take a tip and fixed my air system.
I requested an estimate for duct cleaning on a newly purchased home. Jared was thorough and didn’t try to sell me more than what I needed. This built trust and they will be my go-to company for anything HVAC-related in the future!
I would use Chad Love services again in a heart beat. Very professional and affordable. They did not try and sell me on something I did not need.
Jared was very professional and kind. I will recommend Chad Love Services to everyone because of his service...I would give him 10 stars if it was an option!
Great job on the removal/new installation of the heat/air unit. Jake and his team came out first thing this morning. Every time I looked out the window the guys where hustling to get the job done. They were very respectful, friendly and did a wonderful job. I highly recommend this company, so glad I found them. Thank you!
Denis was great! Extremely knowledgeable and performed our repair in a timely manner. He went above and beyond to give us tips on the attic ventilation, etc. to make our HVAC perform at it’s peak.
Chad Love and his team did an excellent job installing our new HVAC system.
Very thorough service, quick response. Technicians are always friendly and knowledgeable
Professional, knowledgeable and was incredibly quick to come fix the A/C. Highly recommend.
Very professional, friendly employees. Very thorough and they are patient when explaining work that needs to be done and no pressure when making decisions.
Chad Love runs an excellent HVAC organization. They are very attentive and professional.Being new to the area, we took a gamble and it paid off. We highly recommend them.
Carson from Chad Love Services did a fantastic job performing general maintenance and providing us with solid information about the state of our 2 AC systems.
Highly recommend this company. The receptionist gave us a window for same day appointment on a Sunday and Brian was able to come earlier, which was extremely helpful with a very pregnant wife. Brian was extremely professional and showed us what was wrong with our system and showed the manufacturer required readings to his measurements. It was nice to see that, instead of someone just telling me we need to spend money for no reason. We are extremely satisfied.
I have always had amazing service from Chad Love Services. No matter the issue they are professional and responsive
Jake was very knowledgeable about the unit he put in for us and we are thrilled with the service that he provided. We will recommend him, Brandon and everyone else at Chad Love Services because of the quality work they provide.
I called Chad Love out for a routine service on 2 AC units on a home that is only a couple years old. What I thought would be a routine service turned into finding out the refrigerant in both units was low. Jared took his time and explained that there could be a possible leak as the upstairs unit was at levels that could have lead to a more costly repair. Luckily Jared found that the unit just was not tightened enough and the Freon was leaking since we moved in. Jared finished up servicing the units and getting Freon back to normal levels. I highly recommend Chad Love if you are in the need for any HVAC work at your home.
The technician sent (Carson) was professional and knowledgeable, he did an excellent job. Also, he explained what was done to my AC unit.
We Just got an estimate, There professionalism is so awesome On time as well. Im simply impressed with Chad love Services. Look forward to doing business with them.Ok they earned the job of replacing our whole system and they had the best price and best service Ive ever experienced, I wish them the best in the future.
Jared was extremely professional and friendly! He did an excellent and thorough job with our HVAC maintenance. I highly recommend Chad Love Services. They’re always a pleasure to work with.
The men were very polite and easy to work with. They showed up on time and were quick to clean all of our vents thoroughly. They left our house as clean, if not cleaner, than when they came. We’re thankful for their service and will be using them again in the future!
Brandon was incredibly friendly and professional. I appreciate the communication and that they send a picture of who is coming. As a woman that makes me feel safer. Efficient and do a thorough job! Highly recommend!!!
It has been a totally satisfying experience. Every person from the sale to the installation to the office personnel was knowledgeable, professional, skilled and friendly.I would highly recommend this company for any hvac needs that you might have.
I identified a problem with my AC unit that I am not equipped to repair (electrical) and the technicians were able to very quickly discover another issue that had resulted from the initial issue, they were able to very quickly and efficiently repair the affected systems and get the system back and running. Cost was very pleasing, especially considering the supply shortage right now due to covid. Also decided to sign up for their VIP service as it is not contractual, and provides free equipment checkups twice a year, and discounts on todays and future service.
We signed up for their VIP membership when we got our initial summer system tuneup. So when we needed maintenance on our heating unit, they were able to come out that same day. We were sent an email and text notifying us the our tech was on his way. It included his name, his photo, and a quick bio about him. The service tech, Elliot, showed up on time. Had his mask on and covers over his boots. He was very professional, but super friendly, and throughly looked over our system. Fully explained to us what the issue was, and in layman’s terms so it wasn’t over our heads. The pricing was very reasonable, especially with the VIP discount, and the repair was done very quickly. So glad we are VIP members with Chad Love. Could not recommend them enough.
We ave not made any final decisions but want to acknowledge how courteous and professional Elliot was. He even weathered our change of meeting and tardiness with grace!