Great customer service! My husband and I were looking for me a vehicle. We had no plans on buying brand new. But as my husband was speaking with our salesman Jeff, I told him I was going to check out a car . It was a 2021 Kia K5 GTL wolf gray 4 door beautiful car! (K5 is the new Optima basically) What we didnt know was the wolf gray was a highly sought after color. We test drove it, still not really leaning towards brand new. Needless to say, I fell in love! We get back to Kia, tell Jeff we decided to go brand new, paperwork was done, deal was worked up how we were comfortable, we signed, were shown the MANY, MANY features of the car and we drove away! This was in March. Today, May 31, 2021 I went back to Kia for my 1st scheduled maintenance. I was honestly treated like everyone knew me, and I was explained everything. I highly recommend Kia Auto Sport of Columbus, Ga. I enthusiastically recommend the K5 GTL (GT Line)

Top Notch Service. Friendliest People I been dealing with since I came into this Country in 1971. Very thankful that I had the Honor to be their Customer. Recommend KIA Autosport to anyone that values suburb Service.

We had a wonderful experience purchasing a Kia Carnival yesterday! Kevin Mosley was amazing and the customer service all around was top notch! We were in and out in under two hours.

Everyone wearing masks on chins, except literally one young black guy attendant. This place is a death trap. Super displeased that they dont care at all about our safety, dispute signs and tables for customers distanced. But it doesnt matter when they come up 1 foot from your window unmasked.

I had the pleasure to be serviced by ms lee the manager. She was wonderful and she treated this old veteran as if i was the only person being serviced. It was good to be respected ad family richard blanks

Driving up to the Dealership a person noticed the beautiful building. Once you turn into the parking lot for the customer s. Upon getting out of the vehicle one would take a look around the lot and take in that the whole place is displayed with the latest vehicles. But for me its the cleanest of the grounds. Not even a piece of paper. Entering the showroom i was greeted quite well. Ones i stated my business the right correct person was called. For the last 18 months i and my family have treated with the up most courteous, respect, and professional at any given time. Thanks KIA motor sports of Columbus. Hope to see you all for a long time.

Everyone is super friendly and helpful. They were able to work me in before a trip which gave me peace of mind to enjoy my trip. Lisa Oliver was so nice and made sure she explained everything throughly!! Kia service staff are the best!! If I ever buy another car, it will be a Kia because of the great service center!!

We had an absolute wonderful experience at Kia of Columbus with our Sales Rep, Phil. He went above and beyond to make sure that we were taken care of and got me into the car that I wanted and took care of my trade in effortlessly when I thought it wouldn’t be possible. Not to mention him and his team stayed after hours to make sure I had everything I needed because I had to come in after work. Coming from previous dealerships, I’ve never experienced such great customer service before. If I could give more than 5 stars, I would. Thank you Phil, we sure are enjoying our new car!!!

Hard to get an appointment. Once the appointment was made the vehicle was ready prior to the promised time. Vehicle had an oil issue that was under warranty. They were very pleasant to work with. Would have been 5 stars but it takes over2 weeks to get an appointment.

Amazing experience! I was looking for a 22 K5 and got the best deal out of this dealership. No scams, unnecessary addendums, etc. Rashad took care of me and management was honest with their out the door price. I bought this car during the chip shortage and 4 out of 5 dealerships tried to take advantage of that by jacking up their price. This dealership did not do that to me. Thank you to the manager, the salesperson Rashad, for making my experience great!

Rev is an outstanding salesman everything we asked he did. If you go to Kia ask for Rev. I’ll recommend him to anyone.

Ms. Brenda at KIA in Columbus GA is my Service Rep each time I take my vehicle for service and she is great. She really make sure my vehicle is service appropriately and I reap the benefits of my warranty. She always work me in every time I call and can’t get an appointment. If she is not working, I will change my appointment because her personality is so much better than any other service rep to me. I really appreciate her great customer service.

This was the easiest and fastest car buying process ever. Honestly I didn’t even go to buy a car, but just to see what my daughter loved so much about Kia K5 and Forte. Kevin was my salesman and he knew everything about every car we looked at. There was no lies, I told them where I wanted to be and they delivered. Awesome Team.

This place was awesome. I have bought from this Kia back in 2011. I never had an issue. The staff was super nice, family like and respectful back then as they are today! Big shout out to Eddie. Very knowledgeable on all the vehicles Kia has and didn’t hesitate to answer all the questions I had on anything.

Service was done as requested in a professional and courteous manner! A satisfied customer.

They had a nice selection to choose from and didnt create a pressuring type atmosphere which is always good..Also the life time care package was definitely the icing on the cake for sure. Im very happy with my buy. Refreshing

Very happy with the service center. I was greeted right away and told an estimated time of repair.. I was also offered transportation if I needed to go anywhere. I was updated on my vehicle and I was in and out in the amount of time estimated. The people there are very nice.

Had a great experience all around. I was welcomed, I didnt feel pressured and my wife was able to make a confident decision on her new vehicle. Our closing was actually a fun and friendly experience and very fast and efficient. I only wish Kia made a truck so my next vehicle could be purchased here as well. Highly recommend!!

Chris and Brandon were both very helpful with any questions that we had. They always kept in touch with the process and was knowledgeable. Highly recommend.

My experience in buying my new 2021 Kia Soul.1. I like this car because the ride is very comfortable. 2.It is good and saves gas.3.It will take me a little longer to learn the features. 4.The Staff at the Kia Dealership in Columbus, GA were very helpful overall.

Great fast service . Love my kia optima. Had kia sorento before loved it too.

Nathan was so helpful, patient and genuinely wanted to get us into the vehicle that we loved and needed for our family! I recommend Kia Autosport of Columbus and go to Nathan, he cares about families needs and wants when it comes to purchasing a vehicle!

It was painless. The staff, salesmen and sales ladies were completely awesome. I would highly recommend to any and all.Thanks

My air conditioning stopped working on the hottest week of the summer. I called for an appointment but nothing was available. They told me I could drop my car off and they would get to it within a couple of days. Let me just say…. Brenda N. was all over it! I had my car back the next day umm, my nice cold car! She even ran outside and opened the car door for me!! I felt so special! Thank you, Brenda and your service department. Y’all are the greatest!

We had the absolute best guy help guide us through the process of choosing our car. Terry answered all our questions we had! Upon picking up our car he made sure I knew everything about the car even setting up the apps and Bluetooth. He was a pleasure to deal with and we’ll forever be great full.. very good experience purchasing our brand new 2022 Kia k5

I recently had my vehicle in for service. My battery died and wouldnt hold a charge when I jump started the engine. I called the team at Kia AutoSport of Columbus and arranged to drop my vehicle off without an appointment to replace the battery and do some other services. I expected to get my vehicle back in a few days considering the service team was short handed. The service team fit my vehicle in right away and I was back on the road in no time. I am very pleased with the services performed by the Service Department at Kia AutoSport of Columbus.

Went with my sis to get her new car. Salesman ( Kevin) was great. I would definitely recommend this dealership. She got a 2022 Kia Soul.

Everything about my experience was just wonderful!!!!! I did my application the night before online. I received a call at 8:30am we got the process started & by 4:30-5:00 pm I was driving off the lot in my 2022 Telluride!!! Everyone was friendly & very attentive & Nathan was just a sweetheart

Waited 3 hours for my car to be serviced. Also one of the young ladies at the service desk brought an air filter out to me that was used and even had a few leaves and pine straw on it. She stated I really needed a new one. I agreed. After sometime had passed, I watch another young lady take the same filter, leaves pine straw and all to another waiting customer! Some things are worth more than money. It’s called respect, loyalty and honesty. I am moving on!

I live in Albany, GA where there is a local KIA dealership but.......their Dealer Mark Up was double that of KIA Auto Sport of Columbus so I purchased my Telluride from Rev Wilson in Columbus!!! Thanks again Rev, I love ❤ my new ride. Your dealership is the best!

Absolutely phenomenal in every way! I saw a car on Jr Allen that I wanted and decided just to “stop by” and see what some trade in options could be. By no means did I need a new car, it was definitely a “want”. Britney greeted me and immediately I felt like I was talking to my bestie. I was trying not to get too psyched about the possibility of a 2022 Kia, I thought there was no way it could happen. Britney MADE IT HAPPEN! Every moment of the car buying experience was made enjoyable by Britney and her team. I even loved the finance guy! The whole process took barely 2 hours and I would do it again in a heart beat. The owner even came by to say hi like she had known me for years. I definitely was treated like family and I will be back again and again. Thank you again, Britney!

The service was very fast (2.5 hours for a few different services) and I havent had any problems since picking my car up. The inside is clean and the presentation of the workers/workplace is nice. Some workers seem a bit indifferent, but thats almost anywhere you go. I know others have left scathing reviews of Kia, but I havent experienced any horror stories yet. I hope I dont either.

On site staff very friendly and accommodating - brought my car (which btw has been a great car, love my KIA) in for a recall fix - in and out about 45 min- less time than the hour to hour and a half they quoted! Awesome-Now the reason for the 3 star rating instead of four.The phone staff - not so much friendly or accommodating. Unfortunately both calls - 1st when making my appointment - they were quick to tell me they would have to order the parts and it would be at least a week before they could possibly get me in. (More like they were hopeful I would go elsewhere. I didn’t) Then again when I called because the warning lights remained on after the service to fix (I am assuming they just forgot to reset). I was dumped in a voicemail and am still awaiting a call back 4 days later… and counting.

I absolutely had a wonderful car buying experience! Fantastic service! Working with Chris Velez and David was a winning choice 👌 !They got me the very best deal with a awesome warranty! My wife thanks me everyday for her new car! Thanks Kia Autosport!

I have purchased multiple cars from this dealership, have had good experiences in the past, and they were definitely at the top of the list when I am ready for a new vehicle. I kept coming back because of the great service, but I guess things have changed. I booked my appointment online. They had no idea what i was coming in for when I arrived (even though it was specified in the reservation and the confirmation email that they sent). Once I told them what I was there for, I was told they didnt have time to do one of the services I reserved. I got an oil change and drove off with my car smoking (which it was not doing before the oil change). I was offered no suggestions/solutions except to bring it back in and pay $125 for a diagnostic test.

Brittney Dennis is the absolute best!!! She was extremely professional with an amazing service making buying from her an awesome experience!!I have already to many friends and family that if they’re looking for a car or truck “Go see Brittney “.

A truly hassle free experience. Phillip actually listened to our vehicle needs and worked with us to get us in good vehicle at a price we could afford. Everyone was very friendly and courteous. I would recommend anyone looking to purchase a vehicle start with Kia AutoSport of Columbus. I will definitely be returning the next time I need to purchase a car.

My experience with Kia auto sport of Columbus Georgia was awesome. Terry was my salesman he answered every question that I had to ask in a professional manner everyone that I come in contact with was just great. finance manager very professional and very attentive. Thank you Kia auto sport a Columbus

I had a great experience with KIA’s service department. My car was totally disabled and had to be towed but within hours after getting there someone was on the phone with me letting me know what was going on with my vehicle. I was called when my car was finished and when I got there everyone was very friendly I was in and out in twenty minutes. I give them a thumbs up 👍🏾

Chris, in the service department was absolutely amazing. He made me feel like my time was valuable. They did a great job fixing everything in a timely manner

I will definitely go back for my next vehicle purchase. Everyone was so nice and friendly. My associate Brittney was amazing.

10/10 recommend this Kia dealership for your next purchase!! After visiting 4 different Kia dealerships (I traveled all over Georgia and into Alabama) I became very discouraged on finding the car I wanted. I was VERY specific on what I was looking for and Kevin exceeded my expectations BY FAR! Drove off the lot with my 2021 Kia Sorento!

We had a really positive experience with Kia AutoSport of Columbus. We were looking for a car that fit what we needed for a few months, and Chris Valez was great! He was available for whatever we needed.

Good experience, professional service desk. Damage to rims from them rotating tires. Was not really thrilled with maintenance portion.

I purchased my vehicle here in 2014 and its never been serviced anywhere else! They are super super busy and still do their best to accommodate and get the job done quickly and correctly. When they have made mistakes in the past, they have corrected them without any great issues. I love my car so I am consistent with her service and only allow Kia to complete the services!

Great experience! Sales person Mr.Green was very nice and informative! Speedy approval! We were in and out quickly and the follow-up call was great as well! Overall a great experience!

Excellent service. Very knowledgeable. Went out of their way to accommodate me. Jeff Stinson was my salesman and he did an excellent job.

Would recommend anyone to get their oil changed here its a decent price has a nice waiting area inside and a park outside for the kids as well

Christopher was the representative that worked with me. He was excellent. Out of the four years I’ve had my Kia, he is the only person who has ever been patient enough to answer my questions to great detail. I may have to start requesting him each time!

Set up an appointment for a test drive. Drove an hour up there only to be told that they sold the truck the day before. They didnt even have the courtesy of calling me and telling me. They lost a customer over that one. And anyone else I talk to.

The service department was well prepared, friendly and professional. They got the work done more quickly than promised.

Best KIA place ever, the service was excellent in leasing a brand new KIA. They were exceptional, especially Phillip and handling all the details making sure that I was satisfied. Thank you all

Everyone here is always friendly. Great experience with every visit😊

Hi and thanks for all the attention and patience everyone showed me. Especially Phillip my sales friend. My experience with Kia was enjoyable and pleasant instead of stressful. Everyone who was involved were respectful and not pushy.

We are from Valdosta GA and came in for a service issue while on the way to visit my grandpa. we were greeted at the car with such a great personality and assured the issues would be taken care of. We were shuttled to my grandpas house on a Saturday which isn’t normally done. Everyone was super friendly and went above and beyond. Our negative experiences at our local Kia has made us make the decision to only use this dealership for our future service and sales needs! You guys are doing a GREAT job!

The representative that helped me out, Aryeon, was such a delight and was very enthusiastic. You need more like her to engage your customers in an upbeat and inviting manner. Shes a keeper. The service was efficient and done well before the expected time. So great job Kia service team!!

Had to wait a while because I walked in on a Saturday morning but I got the service that I needed and each person that I had to talk with was so very kind, explained services provided and those needed too. They were very apologetic for the wait. I really appreciate their commitment to excellent customer service!

A wonder visit ever time we get the car serviced. Chris was our point man and he was wonderful. We were greeted by Yaspeh, he was soooo cheerful. We lounged, walked around looking at other cars and went for a stroll outside. I adore our KIA dealership!!!

Great experience from start to finish! Love my new truck! Thank you Chris Child and David Ray for being the best sales people ever!!

We had and awsome salesman name Jeffery, he was very patient, polite and worked diligently to get my granddaughter the car she desired. I dont remember the guy that helped us with the paperwork but he was awesome also. We all were tired and hungry but he kept the atmosphere pleasant and humorous. This was the greatest sales experience I have had since buying my first car in 1979Thanks guys.

I found everyone to be very helpful and kind.I would recommend to everyone. Such a wonderful staff. Thank you for my car repairs.

Very clean and very nice service people. Car computer updated didnt have to wait. Appreciate you Kia!

Purchased a new 2022 Carnival. Great value, great service and great Sales staff. Jeff Stinson is a top notch sales rep. He will make you a great deal.

Drove 100 miles to this dealership. they had the car we were looking for. we had great salesman Kevin Mosely who answered all our questions, very nice and extremely helpful. when i need next car i will come here because of Kevin, Finance mgr, and all who were involved.thanks to all at Kia Auto

Was in and out in a timely manner. Definitely recommend!!

I have bought alot of cars over the years from several dealerships and Kia Columbus has been our best experience. And being out of state (lets just say a few states west) I wasnt sure how things were going to workout. But Brandon the manager went over every questions I had and looked out for our best interest. They were honest, fair with our trade and got us into an awesome vehicle, the Kia Telluride.We are so happy with our new Telluride and feel really good about our purchase. No buyer remorse, which I have felt before from other dealership. I want to thank our sales guy Tyler for all his help. Great job Tyler! Also, the finance manager Robert for including my military discount that I was not aware of at the time. Thanks again Kia Columbus for a great stress free experience! I highly recommend them!👍🏼

Everyone is so friendly and helpful. They did not make me feel rushed or like I had to buy something. Tyler kept me informed weekly until my car came in.

I liked that I was able to do business online. Once I figured out the financing I was able to do an online application. It was approved that day and they set a side my car. They arranged to deliver the car within 2 days. This was the easiest way to buy a car I have ever had.

Great experience!!! The best prices in GA!!! The employees were really nice and do they’re best to get you what you want!!! 10 or 10

Jeff was so easy to work with! He walked us through every detail and button on the car. It was a great purchasing experience!

Everyone is amazing, they go above and beyond to help a customer. Weve bought 2 cars here, have all of our service done by them, and wouldnt consider going anywhere else for our vehicular needs. Their warranty is top notch, as is their customer service.

My overall experience was great. My sales associate (Eddie) was awesome!! Thanks Eddie,for your help and patience. I love my new Kia!! # Kia rocks!!

Sales young lady Anita was fantastic thank U lov my T U R

Went today and got my wife kia soul serviced and it took under a hour very reliable service very friend awesome experience.

As a female I was very pleased with my service.Eddie was very informative, honest and helpful. I did not feel like I was being hustled like I normally do. He showed me my numbers and continued to explained them until I fully understood the process. Thank you Kia I am so happy with my new 2021 Kia Sorrento.

They are good to get your car on in the shop also they go over any compliant you have. I hope they continue to keep up with the good service.

Brenda at services department is very good at her job, she answered all my questions and polite.

Absolutely horrible!!! Car engine blew up because Of a recall on the engine. Never received a recall notification to my current address. No matter they absolutely claimed they had and refused to replace the engine. Paid 6500 dollars for the repair of this car and which every opportunity they took to call and add more parts needed to fix the car. Would not recommend buying a Kia as one day this will probably be you.

I recently purchased a 2021 K5 for my daughter. Since we live 3 hours away, I completed the purchase via phone and signed paperwork online. Such an easy process!! They delivered the car to us the next morning before lunch. Jarrell, the guy that delivered it, was so nice and very professional. I would definitely consider buying my next car from Kia AutoSport.

Very respectful staffs & they fixed my car even though it was at the shop for a couple of week 💯 really did a great job !!!

KIA did a great job..Also got my spare tire they owed me..SO Happy..👍

Amazing experience as always! The KIA family treats their customers with the upmost respect as if they are part of their family!

Great customer service. Quick, accommodating and friendly. Professional and efficient. Thank you for the great service!

I have been to a lot of dealerships and dealt with a lot of car salesman, and I must say I had my best car experience here at Kia!! Donovan was perfect! He was Professional, very informative, efficient, and honest. The entire Kia staff is excellent just a whole vibe lol. I am beyond happy and grateful. They got me approved for the exact car I wanted 2021 Forte *beep beep*

Most Outstanding Service Department I have ever encountered!!I am not sure where to start.........My daughter has a Kia Forte and was freaking out because her brakes were squealing. We have not lived in Columbus long and a Co-worker told me that she gets her car serviced at Kia. I decided to try it because my husband was out of town and I just feel women get taken advantage of when it comes to working on cars. Anyways...........I called and explained to the young lady that my daughter was freaking out and we needed to get her brakes looked out. She informed me that they had no appointment until August, but since it was an emergency she asked us to bring it by and let them look at it.We showed up that afternoon separately ( My daughter goes to CSU and does not live with me and my husband.), July 27th about 2:30, Chris came out and met us. explained what they would do. When we were standing outside of my daughters car I noticed how bare her tires were. I did not mention anything to Chris because I was already thinking this was going to be so expensive.I know, I am rambling on but.......Chris asked us to leave it so they could look at it. He called me later that day about 5:00pm and explained her front brakes were 0 % and her back brakes were 2 %. Then went on to her tires. He said they are in the red and he would not drive on them. He was sincerely concerned. He gave me the total cost of everything and no surprises.Chris said they had the front brakes and the tires in stock and not the back brakes but they would be in the next day. So, we left her car overnight. Chris checked in with me the next day and let me know where they were at and then called me back around 2:30 and said the car was completed.We came in paid right under $1K. He went over everything once again and sent us on our way.I have NEVER encountered such professionalism like we did at a service department EVER. (MY dad had own Toyota Dealerships his entire adult life until he died and the service people always creeped me out). I am confident that the next issue (if any) my daughter has with her car, she will be back to this service department without my help. This makes my life much easier. Also we will not hesitate to buy her next car from here.Thank you so much for providing us excellent service. Chris is OUTSTANDING!!!!

Chris was extremely helpful and kept me up to date on the delivery of my car.

Great service. Quick delivery of my new Kia. A little miscommunication on the date of delivery but that was somewhat out of their hands. Will purchase with them again.

Clean facility and great service! Staff was very professional and helpful.

I had a wonderful experience with Kia and Philip! They really worked with me and got me into 2 vehicles the same day! We were absolutely thankful for their amazing work! My husband and I greatly appreciate their efforts!

I had some services preformed several weeks ago. Some warranty work and some recalls. When I called on my A/C TO turn on for the first time this season it only cooled in one side (the drivers side).My first thought was that KIA had maybe caused the problem by leaving something disconnected or a wire or a tube loose.I went by KIA unannounced without an appointment asking for service. The service mgr took myCar for evaluation and came back with the diagnosis of a ruptured Freon line and gave me a price of $545.00 for repair parts and labor. They completed work and I was on my way home in 3.5 hrs.All people involved were so obliging and helpful. It was my decision to wait in waiting room for the repairs to be completed.Thank you for your profession assistance.

The Kia crew was awesome. They took care of me and my car with excellent care. We will always be Kia customers.

The salesperson told me they would detail the car and fill it with gas if I purchased it. The cleanliness of the car was lacking and my fiance got 5 miles down the road and the low on fuel light came on. Needless to say I wasnt going to return the 18,000$ purchase i just made over these 2 complaints but it will make me think again before going back for future business.

Kia Autosport of Columbus was a great group to work with. I was seeking a friendly and down to earth car dealership when I wasn’t getting the kind of service I wanted at my local dealership and Kia in Columbus was exactly the kind of place I had hoped to find! Easy, straightforward and no pressure. They helped me get exactly what I needed and I was excited to get the tires for life benefit too! I highly recommend them and they were worth the 40 minute drive!

Christopher was amazing and informative. He made sure we were taken care of while our car was serviced.

The service department is top notch. Thanks to Brenda and Diamond and Terry for the great service I received and to the technician for finding the issues with my car and to Yosef for his help to.

The employees of Kia AutoSport Columbus put me in my dream car & even brought it 2 hours down to me. Everything went smoothly and I will definitely continue to do business with them with anymore vehicle needs!

Was quick and painless best carousing expirence ever.

Phillip is one of the better car salesmen Ive personally had an encounter working with. He was very educatedon everything KIA had to offer. Never was pushy and answered the hundreds of questions I had throughout my buying experience. 100% recommend going to talk with Phillip if your just brousing or know the vehicle you want from KIA.

Professional customer service, sales representative really care to meet our need and provide a fast and fair price negotiations experience.

The crew and the staff were amazing! Phillip (Phil) was the salesman that I worked with. There were no bells and whistles. He was straight to the point. Even the staff there worked hard for out business trying to find better rates for us. 100% recommend. Go talk to Phillip (Phil) Let him know JK and Felicia sent you!