I just got a new car. I asked the salesman who he recommended for auto insurance. He recommended State Farm. There was an office just a few miles from home. I went in and 30 minutes later left with comprehensive insurance. Anna got me set to drive fully covered. Thanks! And when my renters insurance is about to expire, I’ll convert to State Farm. They made it super easy.

I had Alexis Sinder as my insurance agent and she was very helpful in helping me switch over from my previous insurance company. She was very polite and very knowledgeable about what I was asking her. Definitely recommend calling them if you need a quote on insurance

Working with Alexis has been a truly amazing experience. She is very knowledgeable, took the time to answer all my questions, followed up with me to let me know exactly where we were in the process and helped me through some additional support above and beyond with my home owners insurance. Customer service is definitely a focus! I would not hesitate to recommend working with Alexis.

Alexis knew exactly what kind of policy would be best for me as a young man trying to be on top of life insurance early. I also saved tons of money by bundling my car and renters insurance. She was responsive and very easy to work with!

Just moved back from Florida and was incredibly grateful to be teamed up with Alexis! She reached out and walked me through everything and made the whole transfer so easy! Super personable and helped me get a great rate by bundling the right things. Couldnt have asked for better! Thanks Alexis!

I rarely ever do reviews, however I had a great experience here! I got the best rate and everything I needed for my family, and amazing service special shout out to Alexis for all her support and patience! She has helped me get everything I need, I’m extremely glad I found this place to do business with. Thank you Alexis! Looking for insurance, don’t look any further.

Thank you Anna. I appreciate your follow up and hope we can get it resolved shortly.

Anna was so great getting my husband and I set up with homeowners insurance! Our experience was beyond great so thats why we switched our car insurance too! We not only now save $100.00 plus dollars a month,but we also dont have to pay two different companies for insurance! Anna even suggested how I could save money on my car insurance with a device that hooks to my car to detect how well I drive to save more money! I highly recommend Mark Carlsons State Farm office for all your insurance needs talk to anna because she is fast,friendly,and so great!

As a StateFarm client for the past 5 years I couldn’t be more pleased with the service. Alexis has been helping me exclusively at Mark Carlson for the last year and has been exceptionally helpful with any questions, billing support, etc. Any time I need support, she has not only been quick to respond but will even text me with updates, which I especially appreciate as I am In work meetings most days, saving me from playing phone-tag :) happy customer!

Super friendly customer service! Big shout out to Alexis! She was fantastic from the get go. Got exactly what I wanted and got the best rate. Highly recommended! You wont be disappointed.

My husband and I are in a transition period of relocating from Ohio to Indiana. We wanted to stay with State Farm since we have been customers of theirs for over 20 years. We found Mark Carlsons office through a web search. From day one the staff has been so friendly and welcoming. Alexis has been great in helping us find the home owners coverage we need at a good rate, and she has been quick to respond to my emails. Finding a new agent we feel comfortable with has been a blessing!

Couldnt have asked for better service the team was diligent in getting us an affordable quote and with such a fast turn around time I called around 10 and by 10:30 we had a quote in our email.

Alexis was so easy to work with! Highly recommend working with her!

I have been insured with Marks office for over 20 years. The service continues to be excellent. Mark provides reliable and consistent expertise in insurance and financial service needs. He is also passionate about his work and making sure his clients needs are met. He will even help reduce your coverage if it is in your best interest.Even though I did not think I needed to come in for a review of my needs, I found that in fact, such a consultation was very helpful, informative, and beneficial. I encourage others to consider Marks agency for your insurance and financial services.

Talk about Customer Service!! WOW!!Working with Alexis is great. She is very knowledgeable and very prompt with information. She went out of her way to be sure my policy is correct and the coverage is right for my needs. Its wonderful to talk to an insurance person again!

1 star only because ZERO stars isnt an option! Changed my car insurance over to State Farm only to be cancelled and accused of lying!! Funny how you cant possibly lie about something you were NEVER asked about. (Said I never told them about my license being suspended in past 3 years! They NEVER asked me once about anything like that!!!)Best part they cancelled me by email! Didnt even have the nerve to call me !!An added bonus?? They keep billing for a renters policy that I only added because it was technically free to add to my car policy!!

Mark has been my insurance agent for all my years in Columbus, well, over 25 years and I have never thought of finding another place or an agent. Mark is very knowledgeable and friendly. Every year or so I sit down with Mark and review all my insurance needs and every time I feel I learn something and Im taken care of. Mark is very flexible and accommodating, last time I could not meet during normal working hours and Mark made himself available well after normal closing time. We did have few insurance claims in the past both automotive and home and Mark did everything possible to make it easy and painless. Thank you Mark!

I have a handicap, I cant speak, lost my voice to cancer. I use a special text to speech app in order to use the phone. It is time consuming and can be confusing. Alexis was very patient and professional dealing with me. She gave me her cell number so we could text, making it easier to communicate. Besides that the price was more than $100 less for 6 months than my previous insurer. I would recommend her services to anyone needing insurance.

Alexis was amazing. After my divorce, she set me up with my own policy and gave me so many discounts. Definitely recommend!

Alexis is amazing!! She has helped us take care of so many things and she definitely goes the extra mile to give us great customer service! Thank you all that you do for us Alexis!!

Alexis Snider was very easy to work with as well as very helpful. I was not sure how or where to get renters insurance but she helped make it easy and affordable. She also answered all of my questions and seemed very passionate about people in general. Thank you Alexis for all of your help!

Mark is a caring and compassionate agent. We have worked with him for many years and couldn’t be more p7! I highly recommended him to anyone looking for insurance. He puts your needs first and offers youdifferent options with different price points and explains the benefits and costs simply and succinctly. You couldn’t find a better agent!

Alexis was amazing and helped me get the best possible coverage and discount for both my auto and renters insurance. She also answered all my queries and was very knowledge. Thank you once again.

Alexis and the staff at Mark Carlson Have been amazing. We have been customers for several years and they are always there to help us with anything we may need and to ensure we are getting the most for our money. They have helped me through insurance claims, new vehicles, and moves making the process so easy and stress free.

Alexus Snider was super helpful with all of my questions. I will go back to ask her more if I have any!

I have been insured through State Farm my entire life, and with Mark Carlson for almost 25 years. We have unfortunately needed their services several times, but they have always taken care of us. Mark and his staff work hard to keep up with our changing needs as we go through life, making sure were not paying too much while ensuring we have just the right coverage.

Mark Carlson and his team are great. Took time to review my insurance policies and discussed improvements I can make. They clarified items that I didnt understand and even took the time to explain things to my soon to be driving son helping him understand insurance.

Awesome and very helpful! Got in fast and easy and had things taken care of in the same day!

Very pleasant to work with Alexis. She has been so helpful since I have joined State Farm. She is a super sweet young lady and so helpful with all of my questions. I’d recommend anyone to her. She does a wonderful job.

My wife and I have been long time customers of Mark and always receive great service. Mark is very knowledgeable in all aspects of State Farms products.

We moved from CT to IN. Alexis helped us with our new renters insurance. She was very quick with getting back. Looking forward to do more business.

Knowledgeable, thorough, and responsive to any concerns of client. Highly recommended.

We appreciated Marks reliable and informative advice for all our Insurance needs. We have been Mark Carlson State Farm agency since 2015 his team is friendly and accommodating, very service oriented. Thank You!,Heidi & Richard Dickey

Very pleasant place to work with Alexis is a very charming and pleasant young lady that work with. She is always helpful in all the good ways. I would recommend this place to anyone. I think Ive been with him close to 40 years.

I have been with Mark for 10 years and the best way to describe his coverage is personal and professional. The door is always open, he is always happy to answer questions with his team, and they are always happy to help explain coverage. Easily the first place i send my friends to.

Awesome experience with Alexis reviewing my policies. State Farm and the Mark Carlson group are amazingly patient with questions and we’ll informed!!!

Customer service is wonderful theyre great people to deal with

Mark and his staff are very helpful in helping me with my insurance. Really nice people. Thanks again.

Quick and easy, got renters insurance through alexis. Took less than 10 mins. Kind and professional too didnt have to say no to 10 diffrent options and offers

Just complete comprehensive insurance coverage review. Mark provided assistance for reducing vehicle insurance costs, will be setting up drive safe and save....

Anna was super friendly, prompt, knowledgable and managed the process of my loan quickly. She is great to work with. I highly recommend her to anyone that needs help getting a vehicle loan! Thanks so much Anna!!!

Great customer service! Always there.... always helpful!

Great team and serviceWhen dealing with an insurance company its important to have a good team of knowledgeable people on your side.Dealing with corporate call ins can be a headache but my local branch helped us out so much during our claim

Friendly staff and a pleasure to work with.

Awesome right on track

Wonderful service. The staff are very knowledgeable and go above and beyond to make sure you have what you need at the most affordable price . They are great at informing clients about all of the services they offer.

Mark & his team are very friendly. Mark is personable, and always ensures that we understand our options and our coverages. Great to work with.

Mark is very knowledgeable, patient and answered all our questions which helped us make the right decisions about our insurance needs.

Very knowledgeable, and a nice friendly staff. Highly recommend this agency.

Appreciate the time and thoroughness that Mark provides each time I have a question. Exactly the type off service I would recommend.

Great insurance company! Mark and his staff are very friendly and helpful. Stop in for all of your insurance needs! Highly recommend!

Alexis and the rest of the staff made the transition to State Farm so easy! My questions were answered in a timely and friendly manner!

Mark does a great job explaining things about our insurance that we have with his company.

Alexis Snider was a great help getting my car and renters insurance figured out!

Thanks for your time to make sure our insurance needs were met. We appreciate your time and expertise!

Very friendly staff and very knowledge always willing to answer any and all your questions!

Not only great at giving insurance advice. Mark carlson is a knowledgeable mentor who can help you understand what is necessary to build wealth to live a comfortable life 10/10

I love Alexis and Mark they are very personable and work with you to get what you want.

I am very happy with Mark Carlsons staff. They are vey knowledgeable. And are always looking out for what is best for me and my famiy. They go the extra mile to do what is best for me.HIGHLY RECOMMEND TO ALL MY FAMILY AND FRIENDS

Great Owner and Staff, conveniently located and always willing to help.

Always willing to meet one on one to answer any questions or concerns we may have and help come to a resolution.

Excellent Service!! Theyre always very helpful!

Taking care of my wifes claim. Going smooth.

Great agent and service, especially appreciate Alexis!

Can not get anything right!

Great people great service

Awesome staff and great Insurance

Pleasure to work with

Great agent!

Have used State Farm for years!