Jon is probably the best agent I’ve had. The rates are good, he is professional and very responsive! I don’t have to keep making calls to get in touch with him. I usually talk to him the very first time i call him! Quality customer service. I would recommend him to anyone!

John and his staff are very knowledgeable. Their response time is outstanding and whenever I need something they get back to me right away. He has helped me with all my insurance and financial needs. They were there for me when I had a claim and I could not have asked for a better experience. This agency is outstanding!

Always there when you need them. Best insurance agent in Columbus oh. They help to save us money on my auto insurance and home insurance. Easy to work with and affordable and friendly

I have been with Jon and his receptionist for a while now, and have had no issues! They always are quick to respond back to me, and will help any way they can with your needs. I tell everyone about them and how much they have helped me and helped save money!Great team of people here! Thank you Jon and Cheryl! 😊

Jon is always there to help any time i have a question or a issue he solves it fast and is very polite.

Carol was extremely helpful, she made calls, talked me through things I didnt quite understand. This is the first time Ive been in an accident since I first started driving, Carol and All-State made the experience extremely stress free.

Great experience with this Allstate branch! Super friendly & they were able to answer any questions I had for them

Jon will save you money! Great experience. Highly recommended!

Sheryl is always onpoint when U call Best Cust Service she deserves a $100 a hour Raise

Jon and Sheryl are terrific! They are always very helpful and knowledgeable when I call with questions. I also had a claim and they really helped me understand the steps and the process in order to handle the claim as quickly as I could. I would highly recommend this agency!!

Thank you for helping me with my insurance, Jon Pantone Allstate are the best insurance agents in the area. They offer the best auto & home insurance rates and excellent service. I highly encourage you to give them a call for Auto Insurance, Home Insurance.

I’ve been with this insurance company for several years now and I have to say that they’re pretty amazing. Every time I have needed a question answered, they we fast with a response. I pretty cool knowing that I can call and actually talk to an agent that’s a local, like me.

Allstate Insurance has and continues to be top notch in the industry. Jon Pantone, Cheryl and the rest of the gang always takes care of me and makes sure i don’t miss a beat. Give them a chance and i promise you that you will be in good hands!

Its nice to actually talk to a real person that is local and not some other state. Great service!

Not all Insurance agents are the same. The group at Jon Pantone Allstate Insurance certainly go above and beyond to do what’s right for you.It’s that special touch of calling them directly and not having to wait on hold for the next available CS Rep.Best of all the staff is extremely friendly and knowledgeable. They will treat you like family.Do yourself a favor and get a quote from them. It will take less time to get a quote than it will to read my review!I am a valued (as all their clients) Jon Pantone Allstate Insurance client.Please tell them I sent you.Thank you

Excellent job handling our claim! We were very satisfied with the process and how easy it was to get handled.

Ever since transferring to this agency, my wife and I have had communication problems with them. Whenever we would email or call them, it would take them days to respond (in the off-chance they DID respond). When it came time for renewal of our policy, we naturally shopped around and found that this agency was charging us about 50% more than most other providers for the same coverage. When I contacted the agent to see if we could work on pricing, he curtly replied that the only way to do so would be to get lesser coverage.Accordingly, my wife and I decided to switch to another provider and, upon informing the agent of our intention to switch and request that he cancel our auto-payments and let us know what all we would need to do, he dropped all contact with us. Like, seriously, I’m pretty sure he just fell off the face of the earth. The agency would no longer return our phone calls, wouldn’t respond to our emails, and was uncontactable through the app. The only way I knew they were still in business was that we still got their stupid advertisement emails on an almost daily basis.I eventually had to contact Allstate’s corporate office (which took me about an hour to find a way to do, because they want you to work through your agent) in order to get everything taken care of.DO NOT choose this agency. They are unprofessional and rude and really need to work on not getting butt hurt when you decide to switch companies due to their ridiculous prices.

I have been working with Jon and his team for almost 5 years and very recommenced the agency. Excellent and exceptional service. His team is always helpful. You can rely on them. Thank you!

A pleasant interaction with Cheryl! She answered all my questions.

A homeowners claim was put in, and it took six months to complete. During that time, I was told that we didn’t have additional “code coverage insurance” so we had to pay thousands out of pocket. I was never told about this or offered this when I signed up. No other insurance agency that I have spoken with has this stipulation. Jon said he would call me back to discuss details. A week later and three messages, and I still haven’t heard from him. Very unprofessional and disappointing. Terrible customer service—he should be ashamed of himself.

Ive been with this office for 5 years. Staff are always friendly and eager to do what best suits my needs.

Customer Service is their priority and Ive always felt informed about anything involving my account

Job is an engaged agent and always available for any issues that may pop up. When our house was struck by a tree last year, Jon was there every step to guide us through the process and was extremely attentive to our concerns.

Great response with customer service. Dealing with Jon is always available for a phone call and questions. I would recommend this agency to family and friends.

The Allstate office of Jon Pantone has always been a pleasure to work with… I have been a customer for several years now. When I have called the office even at odd hours, they have always got back to me in a very reasonable amount of time.…I have had multiple policies to include my classic cars, and multiple homes that other companies would not touch… Jon said, it would not be a problem…Every year I receive a call approximately 2 times a year from either Jon or his assistant, to see if there are any other ways that my coverage can be improved, on several occasions lowered my rates…Prior to working with Allstate, I worked with 2 other companies that I won’t name but, I thought were reasonable, or so I thought, When I received a ticket for a burnt out tail light which for some reason showed up on my record as running a light… they wanted to almost triple my Rates…I then spoke with Allstate who offered me a rate even lower than I had even had before the incident…This year I have had to file my first 2 claims, Jon and his assistant has made the ordeal very painless, It’s like working with a friend instead of an agent… you are in good hands with the Jon Pantone Agency…

Great service. Highly recommend!

Jon is dependable, timely and polite. Agents like him are Allstate’s greatest assets.

Great agent and customer service. Highly recommend!

I have had nothing but excellent service with the Pantone Agency, Mr. Jon Pantone and associates have been very helpful answering all my questions and concerns, and provided me with EXCELLENT CUSTOMER SERVICE with all my Insurance needs :)

I made a Homeowners claim with All State and after giving them the information they needed over the phone They approved the claim the same day!!! Outstanding!!!

I have been a client for several years and during that time have had multiple claims and John and his team have gone above and beyond to help me through the process. The customer service has been amazing and we could not be happier with this agent!

Excellent communication and very nice to work with. Thank you helping me

Jon and Cheryl have been an absolute pleasure to work with. They are very knowledgeable and helpful.

Jon is great to work with and always goes over and beyond what I need.I would recommend anyone to Jon and his agency.

Always able to answer my questions, helped me with my first claim and the process was easy for me. Thank you to the agency and staff

Jon always gives me an excellent service and wide range of options to meet my needs.

Excellent customer service.

Great rates and even better service!!!