BCR was amazing with every aspect from sale to completion. Ryan was absolutely the best. He was so nice and worked with insurance and with us to get us a new roof at the best price. The customer service is outstanding. I would absolutely recommend or use this company if I ever needed a roof again. Ryan will be my first call.
My new roof was installed by Best Choice Roofing in November 2020. They were very professional and kept me informed of any delays. They did a great job cleaning up my yard. About 7 months after my installation I noticed a small stain in my kitchen ceiling. I called and David Nash came out that same afternoon. He checked my attic and roof for the source of the stain and was was very helpful in getting my problem resolved.
Ryan Skelton came out to our home in Lexington regarding our roof issues. We had hail and storm damage and needed to replace our roof. He was very professional and explained everything to us. Ryan went the extra mile to help us with our Insurance claim and contact a solar company to remove our panels. We are so excited we found him. Call him for any roofing need you may have ! You won’t be disappointed! Great company!!
This company installed my mothers roof two months ago and my mother still gets calls from David making sure she as no questions or concerns. And the roof looks amazing!!!
Considering they’ve been told three times there’s no soliciting in my neighborhood I’ll give them a one star.A Week for that? To bad you guys don’t understand timeliness.
Installed a roof for my neighbor and they threw trash in my yard and never cleaned it up even after asking one of them too. Also my neighbor said they failed to clean their trash as well as messing up her houses Windows ans siding. I feel that’s unbelievably unprofessional and I will never recommend a company like that to anyone.
A great company. They do what they say and the end result is beautiful.Everyone that worked with me is very professional and friendly. . I feel like part if the family now. Thank you Guys. I couldnt be happier and will recommend them to everyone I talk to. A great experience.
I would not recommend BCR workmanship was terrible Ill be filling a complaint with BBB you are correct Im not a customer of you I had to get a real roofing company to correct your mistake
I cannot really speak specifically about the company as a whole, however I was very troubles by an experience I had with a rep from this company. He approached my door because I had a sign in the yard from an actual reputable roofing company. Then proceeded to slander the company whose sign was in my yard making up all kinds of lies I allready happened 5o know werent true. Extremely petty and amateur on his part. The bets part is he claimed that my company want local and then handed me his business card with a colorado phone number on it. Amazing. Go back to your day job Ryan. Rookie.
My husband Michael works for them. He loves it and the people he works with. Great company.
Best Choice Roofing was great. Nicole noticed the wind damage on our roof and understood our need to have it replaced quickly. BCR was able to order our materials and have a crew out to our home within days to get the job done. David and the actual crew were pleasant and professional. Kudos to BCR and to Nicole for stopping by, offering to assist and delivering great service.
Very professional and courteous. I was doubtful at first but with the guidance from Best Choice Roofing the process was pleasant and directed me with the best choice for me and my family. Thank you very much Best Choice Roofing!Thanks to Brandon, George and Alec Roth!!
BCR did a great job on my roof. I am pleased with the end result. Everyone I dealt with at BCR was amiable and professional. BCR was highly reccommended by my brother and sister-in-law.. They had their roof done a few months before mine. My brother put me in touch with Alex, who immediately told me that Florence was a bit out of their work radius, but thought they could help me. He put me in touch with Mark who came right out. In no time I had my estimate. However, because of weather and scheduling it took longer to get started than I would have preferred. That said, once they got started they finished the original house in one day and may have completed the entire house if they had not run into problems with the additions that were added to the original structure. There was a lot of damage under the metal roofing over the additions. Alex had to get another crew to come out to repair the damage. This took time. The crew that was contracted to do the repairs were not as efficient as the first crew but the I was pleased with the final product. To the 2nd crews credit, Daniel came out on Labor Day to continue the work. Because of the needed repairs the job took much longer than expected, but each time the crews had to travel from Columbia. Mark, Alex and Miranda were great throughout the process. Each time I found it necessary to reach out to them they were very responsive. Overall, the work speaks for itself. I got my roof and my property was left clean and in order. My only recommendation would be to caution BCR not to accept roofing jobs outside of their work perameters. Otherwise, I highly reccommend them.
Very pleased with work. Representatives were very nice and very helpful. Luke really helped by providing us a new roof and Alec was very helpful during the entire process. If i had to use a roofing company again, I would use BCR!
We needed a new roof because ours was old and leaking. BCR was great throughout the process and Alec was amazing. He explained everything that needed to be done and why, he was there whenever we needed something. 10/10 will recommend them to everyone.
The staff is tremendously helpful and provides exceptional customer service. They are willing to meet with you after business hours and explain all of the details regarding the insurance process. Specifically, Alec, Adam, and Miranda were instrumental in coordinating a timely installment of our roof. It looks nice and was well worth it!
Crew was absolutely fantastic. Moved my stuff outside out of the way and put it back perfectly. Alec, Hamit, and Kyle were a great pleasure to work with. Very professional!
I was talking with my neighbor about needing a new roof. A couple of days later Jeff came to my house. At first I was unsure about opening the door for him. Once he introduced himself and explain why he was at my door- I knew it was time to get a new roof. Jeff was very professional and helped me call my insurance company to get an inspector out. I would recommend Best Choice Roofing to anyone needing roofing repairs! Thanks Jeff for all your hard work!
With the help of LUKE who captured my attention with BCR made me glad I chose the company. ALEC followed up making sure the crew was on site and the completion of work was to my satisfaction. Their team work made this process painless. I have and will continue to recommend BCR. Thank you!
Luke and Alec were very helpful. Luke was very knowledgeable. And Alec is super cute
Adam Russell and Alec Roth were outstanding to work with. I highly recommend them and have already referred this company to someone else. Very professional, on time, great work and great quality. Great company to work with.
David was very helpful.
Team was great. Really did a great job on the installation. Customer service was excellent. Would definitely recommend.
Great company! The gentleman, Hamit, is a great guy! He was very professional and very easy to work with! Highly recommend Best Choice Roofing! He explained their process and went over every single detail. The staff is great as well! They called me and kept me up to date on every step of the way.
Kyle Klicka and Alec Roth provided excellent customer service throughout the entire process.
Jeff Shuffield came by, left a card, and we followed up. This was a first time in getting a new roof for us. We werent sure what to expect, especially not knowing anything about BCR. Jeff explained and handled everything. He was absolutely amazing!! He took care of everything, and was always there for us.Shingles were delivered and crew arrived on time. They did an excellent job! Cleaned up and left everything the way it was.Alec Roth was the production manager, and he finished up the process checking on us and handled everything in the end. Alec was great!So glad we took the chance!!Thank you Best choice Roofing. What an amazing team of experts!!
Got inspected by Luke M. Very professional kind guy, very informative, Hope to be using them in a week or two 👍🏾.
BCR sent the kindest and most professional representatives to my home, which was a huge convenience for me. All work was performed exactly as promised. My new roof was expertly installed and we have not found one nail in our yard. Excellent company!
Both Jeff Sheffield and Alec Roth were so helpful and very professional, I was very worried about everything and these two men calmed all my fears and made it a very calm experience. I would definitely recommend this company and these two guys for any roofing issues.
Hi my name is Gloria Pringle and Im giving Best Choice Roofing,a five star
Just a super company to work with.. Helped me with my insurance company and sat down with me to explain all the steps of getting my roof repairs underway! Thank you to Adam Russell for his time and effort to meet me at my convince to make this as easy as possible for me! Great job Best Choice !!!!
At first, I was not familiar with this roofing company. The salesman, Mich, came by my house and introduced himself to me. I was very comfortable with his approach and knowledge of roofing. I did some research online about this company. The results were very positive. The company worked with me to get the style of shingles and the underlayment to be installed. The crew showed up when scheduled and completed the work without a hitch. The owner came by later on in the day to ask about the installation. I told him that I was highly satisfied. I highly recommend this company for those who need a new roof and a company that will back up their work.Thanks.
One of their sales reps Jeff shuffield knocked on my door and said that insurance was paying for some of my neighbors roofs and he could do an inspection on mine. Since we did have big storms lately I went ahead and let him check. He was very polite and told me a lot about what my insurance looks for and how the process works. I didnt think hed actually find anything but when he came down he showed me I have a shingles with a black line at the top that is close to breaking off. We decided it wasnt the right time to call it in but he left his card so Ill definitely call them next time we get a storm.
When George came to our home he was very professional, personable, and kind. He explained in detail how the entire process would go from contacting the insurance company, to filling out paperwork. He would show up when he said he would and he kept in communication about timelines of installation. The gentleman who replaced our roof were friendly, effecient, and quick. The finished roof looks great, the work was done in a day and all mess was cleaned up. I am so pleased that George with BCR helped us replace our roof at minimal cost to us. Would definitely recommend!
Spencer was one call away for any questions I had and made the transition from roofing problems to having a new roof smooth.. I would recommend to anybody
Hamit Really nice guy he Explain it to me so i understand what was been done and how they making sure Im getting the best for me and my home. I will recommend him to anyone
Great experience With “storm damage expert “ Elric Hooper. He was very professional and polite he helped out my parents a lot and was very knowledgeable and helpful in us getting a new roof !
Alec and Spencer were friendly and very professional. The crew did a good job in a timely mannwr.
**FULL DISCLAIMER** Upon writing this review, 9/21/19, I have not had work done to my roof. Will finalize OVERALL rating after work is complete.The service provided to this day has been AWESOME! Mark D. is a great guy who goes the extra mile for his customers. In the short time dealing with him, I would already recommend him and BCR to anybody needing roofing repair or replacement. Ill be using BCR for future roofing repairs with my business ventures; as long as nothing detracts from the service already given!UPDATE: 11/4/19--Finalized ReviewThe roof replacement was completed on 10/24. Workers arrived at 7:15AM and were done between 3-4PM. Awesome job and would recommend to others. Will also be happy to use on future investments properties!
Great company!!! They came to my home, inspected the roof, helped me call my insurance, met at my house when the insurance adjuster came so that the adjuster had another professional to talk to (verses me who knows nothing about roofs) and I got a new roof!!! Easy peasy!!! It’s great to have a professional to help when talking to the insurance company. And the job was done in one day!!! And they cleaned up afterwards!!!
We mostly worked with Mich, who really went above and beyond to help us out. We had some issues with our insurance, due to an unusual clause in our policy. Mich made several calls to them, personally, doing everything he could to make sure we were getting the most out of our policy. He did a really good job of explaining things to us, and was always accessible via text if we needed anything. He came over to our house on several occasions to make calls with us, go over paperwork, talk through our roofing options, and was even present for the insurance adjusters visit, just to make sure everything went the way it should. We worked with both Mich and Hamit yesterday (the day of the install), and Hamit was very professional as well. We know that if we have any additional questions or concerns, which I really dont anticipate, they are both just one text away. I think Best Choice has lived up to their name!
Excellent company, amazing staff!
Mark inspected my roof for storm damage and was very professional. Highly recommend there service!
The team is friendly and professional.
Best of the best. Professional experienced and they know theyre doing.