With it being middle of the night and day before Christmas eve, my service dog 2 hours away at home and getting a family Christmas gift in the middle of nowhere. Prompt answer of after-hours lady who handled my anxiety and distress well. Tech arrived in time, did a superb job where 2 other companies denied service on arrival. Completely professional and empathetic during a crisisAnd then his winch snapped and he became stuck himself causing further issues. But he didnt surrender.This was a disaster purchase and not a gift to myself at all watching a blessing helper fall upon such matters helping me

Great people to buy from, very helpful in finding what I was needing.

Great prices on used auto parts, reasonable rates for towing. Good people.

Every part we needed quick, reliable, and friendly service.

Stoneys Auto Salvage fast, friendly and knowledgeable about any used auto parts you need I bought a used alternator for a 1999 Ford F-150 Lariat four-wheel drive Super Cab for only $40 and a new one would cost me almost $200 you can get a better price if you take the parts off yourself like I did

These girls and guys work hard and are so friendly. They are quick on the scene with there rollbacks and usually have the used part you are looking for. Good people.

I was locked out of my car but your friendly driver took care of the situation quickly. Thank you!

Called looking for a transmission. The lady (Charlie) kept saying she would call me back in just a minute. 1 1/2 days later and me calling several times, she finally says she has one. I just needed to pay for it and they would pull it off the shelf from the yard. I went and paid the next morning (Friday). She said they would have it ready in a bit for pickup. I called after lunch and not ready. I called back at 2:30 and still didn’t have it. I said I would be there at 8:00am Monday morning. Got there and still didn’t have it. Finally told me it was in Nashville. I asked for my $$ back and they said “no refunds”. After a few words were exchanged, I got my money back. Never again. Terrible service. Lied about the part being on site. Delayed my repairs by a week.

Nice people, flexible price, didnt have what i was looking for but were very nice and willing to work with me on price

Very professional. Helped us out with a problem that should have not been ours. came out in a timely manner and took care of the issue right away. We are very grateful

Helpful

Like their service they will have your part or they will find it for you good prices

My car was towed there after a wreck. We were misled to believe they would purchase the vehicle. They kept dodging us until it wracked up a bunch of money in lot fees. Then they offer to swap the fees for the car. Seems dishonest. I would avoid dealing with them if possible.

Very professional. I bought lost of good stuff from them.

Mr. Pat is awesome. He is professional, knowledgeable, and the fastest around.

They are extremely helpful and have great prices on there services

Excellent Semi Truck Service

They dont have a handle on their inventory. Wasted a trip based on bad information . Cant trust what they tell you over the phone. The yard has really gone down over the years.

Absolute horror, my car was towed there due to a wreck. My speaker system was stolen out of the car, my license plate was stolen, then when I paid for the auto repairs (parts where taken off the car) so paid almost $600 all together and I couldnt take the car off the lot. I was HIGHLY FRUSTRATED and still have not got the call where any of my belongings where found

Their wrecker driver was very polite and caring when he came to get our wrecked veichle. And when went to get stuff out he was very kind!! Highly recommend them!

They had just what I needed and they were very well priced.

Resonable rates and able to find the parts we need.

This place is awesome and they helped me out alot

They drug a perfectly running and rolling motorcycle onto their tow truck on its side. The bike was upright on its kickstand. The driver literally laid the $20,000 motorcycle on the pavement then drug it up on the rollback bed. They turned minor damage into major damage.

My truck broke down in Franklin TN the last week in Jan 2015, Transmission busted. Stoneys towed it in and replaced the transmission and clutch. It seemed like the work they had done, was professional, the bill came to $7,838.23after 21/2 months (April 8 2015) and 29,000 mi later, the drive shaft falls off in Louisville. On Site Truck Repair towed it in and pointed the finger to bolts that had gradually gotten lose by the transmission.I called Stoneys to give them heads-up and described the problem. first the lady I talked to said the truck should have had 3 pms in that period, (I do full service about every 15,000 mi, 1 grease in between) i told her the truck had been serviced and during that time the driveshaft didnt show any signs of getting lose, she told me the bolds on the drive shaft should have been checked, who puts a wrench on every bolt and check for tightness, I know my local mechanic jerks the drive shaft to check for play, anyway i was then handed over to the service manager who was not in a good mood and told me plain and simple, were not responsible because dozens of people have touch your old truck and they should be responsible. Hes now blaming it on an old truck, (2000 Volvo) and then he told me the problem could also be the fact that you drive your old truck in Canada and picks-up that Canadian winter junk, as if the Canadian highways have different junk on the road...The issue Im having now is that; when I came with the truck to have it repaired, they were very nice people, but now when a case is been brought to them about a possible oversight on torquing the bolts properly, they have a total different demeanour, he wouldnt let me talk, just kept repeating his the same stuff, that were not responsible and how foolish it was for me to come after them for a buck. I hadnt even mentioned anything about money yet, just wanted to give them the info and then ask if they would consider helping out with the $2000.00 plus bill but our conversation didnt get that far, once I knew his attitude about this issue and how he reacted, it would be a waist of time because he had already decided that they; Stoneys werent responsible.Im not saying that they did a crappy job, but most likely forgot to tighten a few bolts (although hard to prove) and it ended up costing me over $2000.00the 2 stars I give them is mainly based on the way they handled the phone call situation and the lack of responsibility theyre willing to honour.

I love calling Stoneys they come get your car and fix in a few days great people

Great place for parts and fast service.

Reasonable and usely got what u need

Somewhat unorganized but I found what I needed and it was not overly expensive.

Good selection of parts at a reasonable price

Very fair priced and nice easy going people. Stoneys is the place to go for salvage parts.

Good personal service and price

Great place to get a part

Alot of vehicles and parts, great staff

Cheap prices 24/7 towing assistance they get ya taken care of

Did a really bad job, constantly delayed the work, and stole parts from my truck. Dont trust these losers.

Was able to find everything I needed

Ordered part to pick up next day, didnt have part off motor. Tried to sale me whole engine. Deceptive business.

Stoneys is reliable and trustworthy.

Old man works there is rude and nasty, brought my daughter there to look at beaters so as maybe to buy and fix one up for her, he ran us off and ask us why we thought we could look around at his lot...REALLY??? Its a junk yard, they sell crap for people to fix other crap....Guess he just dont like customers or money!!!

No parts for my vehicle 2000 Chevrolet Silverado

Slooooooooooooooooooow serviceChicken nuggets, fries

The Melvin guy is nice lol

Good buys

Extremely rude people and apparently they close whenever they want and do want to help you over the phone when all they had to do was a two second task.

Always get what I came for at low prices!

Didnt have what I needed but very nice people.

These guys are great

To expensive and no help

Screwed my friends so many times

They ok.

Had the part needed.

Very informative

Wrecker service, repair shop and salvage yard.

Ok

Cheap parts for your car

Great staff!

Great people

Nice staff

High ass priced junkyard

Very friendly staff

Very rude!

Very friendly

Cheap