Me and my husband bought this 2019 camero and we love it. The staffing was great but Oran Wright really took care of us. Any question we had he was right there to answer doing this process. He really helped us. This is my husband’s first car and we are so happy that we had Oran and will be returning for future services. Thanks you so much Mr. Wright.

Thank you Mazda of Columbia for such a great experience when I was looking for a new vehicle. I absolutely love my 2021 CX-5! The entire staff was very friendly and special shout out to my sales person Tony, thank you for everything!Charles T.

My experience here was very good. Oran was a pleasure to work with. I tried to leave him a tip but he wouldnt take it. He said to just leave him a good review. So here it is, Oran! Shaun and Jason, who handled the paperwork and financing, also made for a very pleasant and stress free experience. Highly recommend 👍.

I came into Mazda of Columbia fatigued from a long week of car shopping. I spoke with Oran and Sean and said Help! I am tired. Here is my budget. They got me into a 2010 Town and Country that was the perfect fit within the hour. A month later and its been a successful purchase. The follow up calls have been amazing and to say I have been taken care of is an understatement. Thank you so much to Oran and Sean whom both have been more than accommodating.

Purchased a car from Raul on Saturday! He was very friendly, knowledgeable and had a great sense of humor. He helped us find a 5 star safety rated car for my 16 yo daughter. Thanks again Raul!

I came in with unfair credit and Oran and his team took care of me !! That was the 4th dealership that day I had done been to & im saying that day because I was shopping all week prior to going ! Very nice and respectful & he evern stayed late to make sure I got my car that same day !!

Thank you so much to Mazda of Columbia! I had a great experience here and I really appreciate their flexibility! Picked up my car today and couldn’t be happier.

I love my new CX30! Raul, Shaun - gave me a great deal on my trade in. Everyone was very professional and helpful. I absolutely recommend looking for your next vehicle here.

Application was very fast. Danielle was very friendly and easy to talk to. She had all the information I needed, answered all my questions and helped me calm my nerves during the test drive. Heheh Mazda of Columbia provided great service. Quick, easy application and friendly service. Thank you Mazda of Columbia

My experience at Mazda of Columbia was amazing from just looking for a vehicle, test driving to purchasing the vehicle of my choice. Tony Valle gave me excellent customer service from beginning to end. Jeff also helped me out as well with signing all the proper paperwork. Thank you all again. Look forward to doing business in the near future 😊

Raul was an amazing sales associate! He was very polite, funny and knowledgeable!! Thanks for all of your help!!

Oran was awesome and he is pretty cool dude. I’m so excited that we have our first car!!!!

Mazda of Columbia exceeded every facet of buying our new car. In the market for a vehicle? Jeff Teaque & Tony Valle are experts in financing, sales & customer service. The dealership is extremely clean & well managed. The best car buying experience for us in years! Beyond 5 Stars.

Service department is terrible. Dropped of my SUV to check on an issue at noon. I didnt hear anything about the issue for 3 hours. I then tried to call every 15-20 minutes for 2 hours and no one picked up the phone. I even left a message explaining the situation. Going to pick up now. Still have no idea what the status is on my SUV. UNACCEPTABLE customer service.This has happened in the past, but I was reserving judgment, in case it was just an off day. Its clear now that this is a ongoing issue.Update: They were closed when I arrived. Apparently they closed at 2:30, which they never told me when said I would come back for my car in a few hours. I even made sure they verified my number before I left. They CLOSED without updating me on my vehicle. Now I have no car for work on Monday.The only reason I come here is because its the only Mazda dealership in the area. I know for sure I will NEVER buy another Mazda in Columbia, because I will NEVER be at the mercy of these people again.

I have had a hard time getting approved for a car but thanks to the kind, caring wonderful people like Raul and shawn at Mazda I’m going to be enjoying my 2017 Jeep renegade truly excited

Had my VW passat mirror replaced with a integrated homelike mirror. Now I am happy with the new car.

Raul went above and beyond to help us with the purchase of our new car! Wonderful customer service.

Excellent sales person (Oran) hes committed to his job

Great service from Oran very helpful includes everybody else as well.

I just got an amazing deal on my car, Raul was my salesperson. I would recommend him to everyone that I know.Thanks all the staff at Mazda of Columbia.

Go see Mr. Tommy!😊Mr.Tommy Mason was AMAZING!! Not only do you get an amazing vehicle, but you get AMAZING Customer service! Whole staff super friendly.Im very satisfied!

What Amazing deal with RaulI got my 2021 kiaThanks mazda of Columbia and the staff

Im in love with mazda! Orn (sorry if I spelled the name wrong) was THE BEST. Customer service was A1. Thank you everyone who helped me and my mom today.

Best car buying experience I’ve ever had!!! They needed CX5s. I went in skeptical. I wasn’t pressured at all. They paid off my loan and got me into a newer Mazda 6 for only $9 more a month. Huge shout out to these three men…. Oran Wright, Shaun Jones and Jeff Teague. The three of you were amazing. I’m 50 so have leased/purchased countless cars and you were the BEST!!!!

Purchased a very nice used vehicle from them. My salesman was great! I thought the finance went well until I checked my loan documents and realized the guy who did the close of my loan added in roadside assistance and some other dent and ding coverage. The price for these two unwanted coverages was a little over $3,000 added to my loan. Be sure to check every line of your final closing documents to make sure this does not happen to you. They have corrected this, however it should not have ever happened. I specifically told Jeff I did not want any Gap coverage or any warranty coverage, I even remember specifically discussing roadside assistance with him as he told me their coverage was very broad. I proceeded to tell him no I would just get AAA I dont need this and I just want to finance my vehicle only. He added this coverage to my loan anyway and never mentioned it. Thank goodness I noticed the difference in my loan balance with my bank. This was very unprofessional and sneaky to do to someone.

I called them the day before and asked to buy a used car with specific conditions, and the sales man gave me false information and he told me to come see it in person.When I get there I found that the car had twice the mileage that the salesperson told me. Very disappointed with this company as they have no respect for others’ time and even money actually The only good thing I could say about them is that they were very polite although they kept me waiting for a bit to get my questions answered they were polite

I wanted to commend sales person Danielle on great service. The first vehicle I tested didnt work out, but she went above and beyond to find exactly what I was looking for and I drove off the lot with a great vehicle. I highly recommend anyone to do business with Danielle. It was a great experience.

Don’t waste your time trying to get in touch with an advisor for a quote for repairs. If you do get in touch with someone eventually, if your car is over 10 years old, they won’t work on it even if you plan to spend some money. But the parts department is great.

I am one of those who dreads going to a car dealership. But, this had to be the most enjoyable experience I have ever had. I have been texting Leah who is a sales representative at Mazda of Columbia for quite some time. After reading all the auto reviews online, I felt pretty confident that the CX-5 was the best vehicle in its class and it was time to test drive one.My wife and I scheduled an appointment with Leah. I can honestly tell you that I never met a car sales representative that had the knowledge of their product like Leah. She was both very professional, positive and friendly. You should be very happy to have her on your staff, Mr. Owner. She obviously loves Mazda, hey, she owns one!We both felt that you have an incredible staff. The new car and used car sales managers were outstanding. Karl went out of his way to get the deal done.Thank you Leah, Karl and the staff of Mazda of Columbia!

Raul and Karl were both very helpful in my buying process. I highly recommend!

I filled out the form on the dealership website to get My VIP Price on a vehicle listed at 21500 on sale from 24000. I received an email with a slightly reduced price 21375. I called the dealership because I thought it to be a fair price. They indicated that price was only customers who finance with them and have a trade. So just understand the price isnt the price, read the fine print.

Go see TONY! Amazing service throughout the whole process!! Sales, manager, and finance manager 5 Stars these guys were amazing! Loving my new Mazda CX-5

Raul and Shaun were awesome and really worked hard to get me into the car I wanted. I went to multiple dealerships and they couldn’t do what these guys here at Mazda did, great job guys

The service department for Mazda of Columbia is really hit or miss. Ive had great experiences but more often than not I have bad ones. Most recently we recharged my freon to see if my AC had a leak and ordered spark plugs to install. The plan was to come back the following week to fix the leak and install the spark plugs. I called my service specialist several times to set up an appointment but he never answered and never returned my calls. Finally, after two weeks of no AC, I set up an appointment online. I dropped my car off before noon today (it is now almost 8 PM) and have not received any updates on my vehicle. Pretty disappointed with the overall experience at this point in time. Ill likely change my review to at least 3 stars if I get some good news tomorrow.

Very good had to order parts. But they can not stock everything. But it is always good and curtious.

Cannot brag enough about my experience in purchasing a new-to-me Subaru Outback! Jordan is an outstanding, professional and kind young man. We had a blast together! Financing and paperwork were quick and easy. Always felt safe from the virus in a very clean environment. Great place to do business !!!!!

Many thanks to Leah, Danielle, Jeff over Finance and the great and always so welcoming Mr- Payne for my wonderful and so smooth purchasing experience-Much more success to all of you 🙏🏿

My 1999 Mazda Millenia was a true blessing of God and it has been a great dream car for nearly 20-years! Its still in good condition but its about that time for another dream car for the 60-year old Silver Fox! A Grey Cougar? 😌

Had a great experience getting my new cx-30! Danielle and Karl were great, along with Jeff! I would definitely get another car from them again. Give them a try to get your new Mazda!

I just want to say a special thanks to Rob Gregory for always aiding and assisting!

Just purchased a new CX 9 for my wife. Tony Valle was very helpful through out the online buying process. The rest of the staff was friendly and helpful.

Highly recommend Mazda of Columbia. Carl in finance was wonderful and our sales person was Danielle. I normally hate going to car dealerships, but Danielle and Carl made it the smoothest and easiest deal. We got exactly what we wanted on our trade in and on our new car payment. Definitely the best car buying experience! Check them out and ask for Danielle!

What a great experience!! Danielle in sales took such good care of us. She was able to answer our questions and made the process of purchasing a car easy and relaxing. She actually had to stay late to finish up everything and did with a smile on her face. Weather you are looking for a new or used care check out Mazda of Columbia and ask for Danielle.

I had a wonderful experience buying a used car here just before Thanksgiving. I received a super fast response from Leah, and was able to come in the next day to look at the car and take a test drive. Everyone was very courteous and, in spite of her having a bit of a crazy day, Leah made sure that I was well taken care of, and made me feel more like an old friend instead of a new customer whom shed just met.Tony was great helping me with the financing and paperwork. I feel like I got a great car at a fair price. If you need a new or used car, you should stop in and see these guys before you go anywhere else.

Beautiful...Shannon i thk u so very much for everything . Perfection in every way

Bought a used car was told the oil was changed when it came in. The Sevice light was on for the daytime riding light and E brake. Was told to bring it in for service. Asked the guy in service about the oil change he also said its been done. When I picked the car up the service light was still on. They didnt perform any service just held my car for some hrs. Driving home the low oil light came on so I checked and changed the oil which was pitch black and half empty. Now the check engine light is on and theres an oil leak. I know when you buy used its a gamble but I made sure to ask if anything needed immediate attention multiple times.

Had a lot of faith in this place leading up to my recent visit. First, I dropped my vehicle off June 11th due to a head gasket failure. I told the technician this and he stated that on Monday they would due some test and call me to inform me on what was wrong and what was needed.on Wednesday the 15th I had to call them 8 times, until eventually I called a different department within mazda to transfer me over to them. To find out that they had not even started to look at my vehicle. 3 weeks go buy before they say the vehicle is ready. Only to find out that they did not even check the radiator or the water pump to see if they needed repair. Further more mazda told me the whole repair would cost $2500 only for me to be charged over $2900.

Raul went above and beyond for us with the purchase of our new car. Thank you Raul.

Just bought my second car for my soon growing family. The staff was amazing, really put in the extra effort to ensure I could get the car. It took all longer than usual but that was because of complications, they even squared out a previous issue I was unaware from Carmax(which I wouldnt ever recommend, in hindsight, they ruined my credit with filing negligence) they used the corrected paperwork to insure we got financed with a good interest rate.Tony Valle and his Sales Manager are the two I give all credit to.

Bought a used car, asked if anything needed immediate attention and if the oil was changed. Was told yes the oil was changed and nothing major needed attention. 1 week later the check engine and low oil light come on. The oil is pitch black like it hasnt been changed in ages and half empty. Theres also an oil leak. I wouldnt recommend buying anything used from here. Doesnt seem like they care.

Danielle was very knowledgeable and friendly and she helped me considerably to reduce time sitting at the dealership to make the purchase. That’s of big importance to me with today’s busy schedule. She was an absolute pleasure to deal with, as well as all other staff involved in the purchase of my vehicle.

Leah was amazing!! She worked with me around my hectic schedule and got the deal done. She is a hard worker and makes sure her customers are happy.

Just wanted to say thank you to Service Consultant Malik Williamson who took the time and made the effort to help me understand many of the optional electronics I have on my CX-30. Much appreciated.

Came in to price compare two models and they were so helpful and accommodating we bought our new car that day! My husband and I had a great experience with Dan and Katherine. The whole Mazda of Columbia team was fantastic. Best car buying experience Ive had in a long time. No sleazy sales tactics, hidden add ons, or pressure to buy. Couldnt be happier!

Go see Tony!!!My husband & I drove from Charleston to visit Midlands Mazda & Tony was AMAZING!! Not only do you get an amazing vehicle, but you get AMAZING service! Finance Mgr is AWESOME as is their finishing team. Drove back to Charleston in our 2 new Mazda’s. (‘20 CX-5 for Hubs & ‘21 Mazda 3 for me). Worth the drive from Charleston!!!!! Save yourself $’s & get a personalized experience. Cannot recommend highly enough

Just want to give 2 thumbs up to the folks at Midlands Mazda. They worked with me and gave me a great car at a great price. Very friendly and flexible. I live near Savannah Ga and I would make the 2.5 hour drive to Columbia SC again for my next vehicle.

Covid 19 protocol is being practiced at the location. The facility is spacious and clean. The staff has been professional, courteous and quite pleasant regarding test drive scheduling. So far, so good! 👍🏽

I found a car through TrueCar with this dealership. I called and spoke to someone at the dealership after receiving my TrueCar price quote. I asked if the vehicle at the cost that I was quoted was still available. I was told that it was. I made the journey to get tor the dealership. When I arrived, I spoke with a different sales manager other than the one than I spoke to on the phone even though I said that I was there to speak with them. After test driving the car, I said that I was interested in purchasing the vehicle and showed them my TrueCar price quote. The sales manager that I was dealing with left and came back with a price on the car over $2K above my quoted TrueCar price quote. When asked about it, they said that they did not do TrueCar. Well, I had never used TrueCar before and I did not know how it worked. I was upset because the price of the car was not what I had anticipated. They dropped the price about $140 dollars. I was still upset, but I liked the car and did not want to lose it, so I continued forward with the purchase. When I was talking with the finance person, he said that it was odd that they did not honor TrueCar since the dealership has to pay to put things into TrueCar. I was shocked. He said that he was going to talk to the owner on Monday since I was making the purchase on Saturday and see what could be done. When Wednesday came around and I had not heard from him, I attempted to call. I finally found out that he was off getting married. I called TrueCar at this point to report the dealership for their shady business practices. They told me that the dealership should have honored the price quote. Their was nothing they could do about it now because I had already made the purchase. They said that they would call the dealership and get back to me. I said that was fine. I did not expect them to be able to do anything, I just wanted to protect them from getting a bad reputation for supporting a business that lies to its customers. After I hung up with TrueCar, I called back to the dealership and asked to speak with the owner. As far as I know they did. They did not try to give me any run around or delay me in speaking with him. It rang and went to voicemail for a Craig, presumably the owner. I left a message and said that I wanted to speak with him about a purchase that I had made at his dealership. I left my contact information and expected a call back. Well it has been over a week now from that date and I have still not heard from the finance gentleman, TrueCar, or the owner. I called TrueCar to try and protect them, turns out, they are just as shady or so not care about the quality of the service that they provide.Lessons learned: 1) If you use TrueCar ensure that the dealership will honor it before you go. 2) if you use this dealership, be careful of their business practices.

My sales person was Ms Leah Eaddy... She was awesome. Very professional and efficient. I was in the process of moving from our of state and she made the sale go so smoothly.Even after the sale was complete I was able to reach out to her for all my questions about the car and she helped without hesitation. Great dealership in a whole!

This is the worst dealership I ever visited. I am at the dealership right now, and I have been waiting for 51mins already. I checked in and they let me sit and wait, and I observed 6-8 employee chatted around the front desk, nobody bothers coming to the waiting area at all. If you wanted to waste your time here, this is an excellent choice.Update: already been an hour, I saw the dad and son came ahead of us already left with nothing completed today. I guess I am not along.

Visited service department recently and am giving them a 3 rating as they did good come up they were very friendly, but there were a lot of small issues. For example no one answered the phone line to set up a service appointment, when I asked a service advisor to set up appointment she transferred me to another phone which had a voicemail and that person never called back. Eventually I made my appointment online. When I took my car in, the service advisor, Devin, Was very helpful and nice. Later he sent me a text acknowledging the appointment and giving me a direct line number to call if I had any questions and AA link to a website if I wanted to check on the status of the car. What I did not know at that time was he was leaving shortly thereafter to go to a wedding and would be off work for 2 days. I could not get through to the Internet link karma and left him to messages on Friday and one on Saturday and no 1 told me he was not working. Finally a nother service advisor called me to say the car should be ready Saturday morning. When I went to Pick up my car I learned Devon was not there and the other service advisor would take care of me. They explained the problems with the Internet and that I Devan should have told me he was leaving and given me someone elses phone number. Unfortunatelyly, the work they did, removing mice from my air conditioning vents, Did not work. Got home and found one in my glove Box. Have called to make a new appointment.

Service tech I saw was nice but would have been nice to know they wouldnt work on my car that was over 10 years old (oil leak) when I made the appointment instead of having to drive out there then to be told no.

Came in after Christmas to purchase this vehicle, came in as agreed to come back sunday when i was off with the down payment, came back after walking around roughly an hour to find out it was sold, was then shown a used cx-3 2018 that had mire miles then mentioned, said it was a 2019, later showed me a cx-30 in a color i wasnt interested in after already test driven, asked not to run credit check, they did anyhow, couldnt replicate deal for a grand tour, then when asked for more details email contained the same grand touring and 2018 sport cx, family will not be returning for further purchases when we do about 3-4 in a shot rotating cars 3 years, my dad had to drive up from Greenville to complete sale, wasting our time, and failing to communicate. Within 24 hours was contacted about the review by Shannon, listened and tried to work with me on the issue, rating changed to 2

Great experience with Tony and Karl! Thanks for helping make to process seamless and easy to buy my Tahoe at a very competitive price.

Pretty awful experience. Came to the Service Dept. because my 17 CX-5 has only been getting 24mpg highway.Service manager told me it was b/c the EGR was clogged, I later found out these modern Skyactive engines even have an EGR valve to clean!Service manager also called to tell me I needed to replace my sparkplugs and do a tune up. I informed him that the plugs were replaced 3 days prior and the air-filter was done the same day, both had 20 miles on them, to check again. and even sent him proof of that. He quickly backpedaled and tried to come up with other issues, (Timing, tuning, etc)Bottom line is, this Service Dept. are either blatantly trying to scam people by pushing service they dont actually need, or most likely dont know enough about the cars they work on to properly diagnose important issues. BTW I was still charged over $140 after both these lies.The Service Dept. knows who I am, and they know they did wrong so feel free to contact me and ask any questions @mazdaofcolumbia and @mazdausa.

Bought a brand new ‘21 CX-30 here and had the BEST experience. Karl and Danielle took great care of me. Karl worked extremely hard to get the car down to my budget and was determined to make it possible for me to get the car! 10/10 buy your cars here.

They will not honor their online prices. Visiting this place ended up being a complete waste of time.

What makes Midlands Mazda the best? They stand by their cars. Most places, when you sign the papers and drive away, that is it. But at Midlands Mazda they made sure that I was happy even after I bought the car. They serviced it when it had an issue and Karl went above and beyond in customer service. It’s the only place that I recommend.

I have found that there is always something good, under the hood, at Mazda of Columbia

Friendly and knowledgeable staff. I purchased a great used vehicle (Mazda CX-5) for a fair price. Everyone involved in the purchase of the vehicle from the showroom sales person to the final business manager were courteous and worked with us to make the process smooth. I would recommend this dealership, and I feel the standard safety features are excellent on the Mazda vehicles.

The woman in the parts department had a terrible attitude, I’m going to Gerald Jones Mazda before I give these people any of my business…just because of her

Love our brand new 2020 CX-5 but the service up and down has been the worst car buying experience weve ever had.They forgot to fill the car up with gas after our purchase so we had to come back across town the next day.They lost the 2nd key to our brand new CX-5 and had to order a 2nd key. Almost 2 weeks later, were told bring the car in for programming of the 2nd key and that it should take 30 minutes.My wife sat there at the service center for 3 hours, being told numerous times its almost done its only got a few more minutes left and 5 more minutes.If they had been honest with the time it would have taken, we would have gladly left the car overnight. Avoid this dealer at all costs.

Very clean and nice sales staff

Great buying experience. Bought a used CX-5 for my college student daughter. Very willing to work with pricing. Well done Leah!

Tony from sales was awesome, we called having issues with push start on car, service dept was closed he left dealership and came out to help us get the car started. Great service !!!

From start to finish to this was the best car buying experience I have ever had. Between Beautiful Ray and Shannon at the Columbia location they made my experience the best ever. Highly recommend them to buy your next Mazda. Some of the highlights of my purchase was that there was no pressure, fair pricing and great trade in value. Beautiful Ray worked with me on my trade in and then Shannon delivered my car straight to my work site that was an hour n a half away. Great service and highly recommend them for future purchase and I will definitely be a returning customer.

I went only to look for a car and get more price ranges but after Tony Carmen approached me ... I was SOLD. I had been to about 5 other dealerships and looked online to get the best deal and NOTHING could compare to deal he got me. His customer service skills & knowledge were above average. I told him what I wanted, how much, and the color and he got it done. I recommend you ONLY go to him.

Leah and Ray were so fabulous to work with. Tony was also great. Very easy and they gave me exactly what I wanted. I love my car and would recommend them to anyone!!!

Everyone was very helpful, knowledgeable, and friendly. I purchased a used non-mazda and they stayed true to the truecar add. Probably the easiest car buying experience Ive ever had. Ask for Leah! Shes the best 👍

Thank You So Much Mazda of Columbia!Ms. Eaddy Thank You; Youre Outstanding.!

If I could give them zero stars I would. Called ahead for an oil change and to replace the housing of my left tailight. Asked for an appointment and the guy told me to come in at 9. I got there at 9 and it was clear this isnt an appointment based operation. It took two hours for them change my oil. I asked a couple of questions about fixing small things in my Mazda (having the car emit a XM radio so we could pay Sirius for a subscription). The answer to everything was basically I dont know.Then I order my part and they tell me to set an appointment. Which again didnt function that way. I showed up the next day at that time and the first question they had for me is Did you get a call saying that the part was in. It was but what a mess.They install the housing and I drive off and quickly notice that the lights arent working. So I go back and they tell me its a wiring issue. I they see that and didnt tell me until I come back. Didnt even look at my car again before telling me so theres no more trust. My father in law looks at the car an d all thats wrong is one clip was loose.Incompetent liars.

Something is wrong with a dealership when you have already purchased two new cars from them in the past six years and then contact them to say that you are ready to buy a specific vehicle, and no one decides to pick up the ball and run with it. I tried to give them a sale, but they didnt take the bait. Seriously? Something is wrong with a service department at that dealership that has a contact us section on their website but apparently decides that its not important to respond to inquiries sent there. In short, even as a repeat customer, I couldnt get the courtesy of a reply. I like to deal with people that seem interested in EARNING my business, so instead of buying our new CX-9 in Columbia, where we live within 15 minutes of the dealership, my wife and I drove to Spartanburg, where we had a FANTASTIC buying experience at Vic Bailey Mazda. If you live in the Midlands and are looking for a hassle-free car buying experience for your next Mazda, its well worth the 85-minute drive to Spartanburg to avoid this troubled dealership. Something is amiss at the Midlands Mazda dealership.

I would urge anyone considering the purchase of an automobile here to get a WRITTEN purchase agreement rather than accepting the verbal quote that youre given by the sales team.I was given a price by the sales manager for the purchase of a new Mazda CX-5 and then proceeded to move forward. Later on the the process apparently they accidentally entered the wrong stock number and the price increased by over $2,000. I had a conversation with the general manager about it, who did not seem particularly sympathetic.I ended up buying the car from another dealership about an hour away, after wasting lots of time with the process at Midlands. My advice, get everything in writing up front before you go down the path of buying anything at this dealership.

I contacted Mazda of Columbia via the online information request because a vehicle I was looking at was available and on the lot, and I wanted to get it. I was quickly called back by Tommy Mason and he was so helpful with moving forward in the process. I have been a Mazda customer for years and was trading in my 2018 CX-5 for a newer model, and it made it happen in less than 24 hours. He provided me information on each step, such as filing out the credit app online, and sending him a copy of my drivers license, insurance and registration. I gave him my information such as how much I could spend each month on a new lease and how much cash I could put down. Within an hour, I received a call back from Tommy about what they could offer me and it was a great deal, with no negotiations needed! Not only did I get the vehicle for what I needed to spend each month, but he also delivered my new CX-5 to me the next day. He came out of his way to bring me the CX-5 as I live out of town, and made the process and transaction completely hassle-free. I signed all the paperwork in the convenience of my own home and never stepped foot inside of the dealership! I am blown away by his kindness and assistance in getting me the vehicle I wanted! Everything was just perfect and I am so happy I chose Mazda of Columbia, and Tommy Mason for my new CX-5 lease!

Midlands Mazda has a fantastic buying experience. They were extremely straight forward on the sale, no hidden fees, no games. Matt was incredibly friendly and flexible without every being overbearing or pushy, and that was true of all the folks we had interacted with.I did my own research and the pricing they offered for the car i purchased and traded were spot on for being great deals. They were much better to work with than a some other new car dealers my wife and I have dealt with. I truly believe this a dealer that treats everyone equally and with great service. Furthermore, after my purchase, there has been no change in their attitude or service.If you are in the greater Columbia area, even Charlotte, Greenville, Charleston or Augusta and looking for a new or used Mazda I would highly recommend stopping and talking to Midlands.To the team here, thank you all!!

I really had the best experience at this dealership. I found a car online that they had in stock and fell in love with it and reached out to them to inquire about it. I could tell on the phone how genuinely nice the staff was but had no idea how well I’d be treated once I got there to purchase. Ray, the GM, was very involved in the sale and made me feel like a VIP. Any concerns I had were immediately addressed and I couldn’t have felt more comfortable. Shannon in sales was SO sweet, very knowledgeable about the car, and was literally on her hands and knees in and out of the car making sure it was perfect for me to leave with. Tony in the finance department never tried to push anything on me and nothing about the sale felt dirty (y’all know what I mean). From start to finish my purchase was handled with white-glove service and I couldn’t be happier. I couldn’t stop raving to Ray about his staff and the place as a whole as I left.

Professionals! Lizz, Ray, Tom, Shannon, Mr. Payne made my car buying experience a great one. It was a breath of fresh air. There was a “no pressure” feel from the time that I walked in the door.Thumbs up to the whole team. I would recommend this dealership to anyone.

I absolutely love my vists to Midlands Mazda! Josh is always so knowledgeable and friendly!! I trust that he will only recommend or suggest services that I need. Thank you Mislands Mazda and Josh

Made the appointment, my car was serviced and I was allowed to wait comfortably with fresh coffee available. Tiffany Henderson saw that my car was well taken care of.

I am very displeased with Mazda and how they handle business. First off I brought a brand new Mazda and purchased warranties. The first thing that went wrong is that my battery died. I knew I had a warranty so I took the car to get serviced. Josh tried to tell me that my warranty was over because I brought the car in June. I ended up having to get my fiancé involved because I knew the information was not correct that they had. The information was put in the system incorrect by Mazda. Indeed I did have a warranty and they had to correct the information. And the battery was replaced. Mr. John fixed the Information and I appreciated that to the fullest.I now have a problem. My gas tank lid just broke out the blue just not working and from this issue I found out that the back seats won’t go down. I’ve never use it before. The back seat mechanism. Well Mazda wants to charge me 125.00 as a diagnostic fee to fix the back seats. Something that I’ve never used. Something that was probably not put together correctly before I brought the car.I took the car in on Friday to get serviced. They told me to bring it in on Monday. I brought the car in on Monday and now they saying they need to wait for a part that they ordered today and I need to speak with josh that won’t be in until Tuesday. So if they knew that the part or Josh was not there then why did they tell me to bring my car in on Monday? Why no one called me to let me know of this situation.? I called them to find this all out.The person that I just spoke to that’s completely aggravated and probably needed to stay home like josh, was not customer service savvy and in her feelings. Why? Are you with out a car? I don’t even have an attitude. I am just trying to figure out why does this keep happening to me at this dealer ship. Now I’m waiting for Mr. John that’s busy at the moment to call me back to find out what’ they are gonna do with my car. And why he is the only person that can fix problems at this dealership. I am absolutely dissatisfied.!!!! I can’t wait to finish paying for this vehicle. I will never deal with Mazda again Or purchase one because of this.

Great purchasing experience! Danielle Jessup was patient and informative, and helped go over the subtle differences between trim levels on the Mazda 6. She knows her stuff and is clear, confident, and efficient, while also being extraordinarily helpful. Go see Danielle if you want a great experience!

Shannon and the Midlands Mazda team were great! Buying a new car is never fun, but the team made the whole process a breeze compared to my last buying experience. Shannon really took the time to listen to what it was I was looking for in a car and made sure my list of wants was realistic for my desired price range. She never tried to up sell me to a model I didn’t want or need. She thoroughly (and patiently!) explained my new car inside and out. I fall more and more in love with it everyday. If you’re in the market for a new vehicle, you’re doing yourself a huge disservice if you don’t pay Midlands Mazda a visit. I’d hands down recommend them to anyone!

My experience at Midlands Mazda in Columbia, SC was phenomenal! Not only did I purchase a sensational vehicle, 2020 Mazda M3, I received great customer service, excellent professionalism, and a plethora of information about my new car! Shannon worked patiently with me to ensure complete satisfaction; and Ray added an extra dose of personal integrity which made this experience delightful!

We recently moved to West Columbia, SC and also decided to replace our aging 2011 Chrysler T&C. We visited a couple ofdealerships before coming to Midlands Mazda. We were thinking of getting a recent year used SUV. We were greeted and assisted by Leah Eaddy. Over an hour or sos time she showed us several possible alternatives, before we decided that the 2020 Mazda CX 5 was the best option for us. So, she upsold us! But we got a good deal. She was very good at explaining how everything works. Great job you Leah!

This is the second time I’ve purchased a car from this dealership since 2016. My first experience was the best car buying experience I ever had… ( and I am 53, and this was the 9th car I e purchased in my lifetime). I figured it was an anomaly. However this experience, was equally pleasant. I highly recommend this dealership. Leah Eaddy and Ray provided excellent customer service.

I love Midlands Mazda! They take care of me so well! Shannon is amazing! I feel like they are my second family now! Wonderful experience! 😊😊

Staff is great. They are really helpful without being too pushy. If they dont have what you need, they will get it.

Got a duplicate key mabe took a while but anyway it all was good.

They did a good job putting in the head lights

Very easy car buying experience. I walked up and told them what price I wanted and they made it happen! I didn’t think I could afford a Mazda but they actually got me a brand new one and the process went super quick. I definitely recommend