Mc
McArdle Insurance Agency, Inc.
7061 Deepage Dr suite 102, Columbia, MD 21045, United States
Comments
In
Review №1

Erie insurance is the best insurance in the world..I mean the best... please join Erie today.. you will never be worried anymore... they took care of me and

Br
Review №2

I was shopping for car and renters insurance and came across McArdle insurance agency. Kristen gave me the best quote and I took the chance with Erie. Its been 2 years now and I get blown away on how knowledgeable and helpful Kristen is. I recently bought a home and man did she make the home owners insurance process so easy and a great rate! I have dealt with alot of insurance companys but this one is by far the best experience I have had! I 100% recommend kristen and the McArdle team!

A
Review №3

I have never had a single issue with my interactions with the McArdle Agency. I have always gone through Toni if I have any questions or need to make changes to my policy. Toni is always prompt and helpful. Recently my premiums went up and she took it upon herself to review my policy and see if we could make changes to lower it. She saved me around $300 and I was extremely happy! Cannot recommend them more!

Wi
Review №4

Ive been with McArdle for many years, and would never consider finding another agent. They are a dedicated and responsive team!

tr
Review №5

Never returned my calls.

Ju
Review №6

My agent, David Bryant, was quick to respond to my questions and to provide a quote. He followed up immediately without being pushy. He was professional, courteous, and readily available by phone. I really appreciated his service.

Ke
Review №7

Daniel and Erie have been great. Hes knowledgeable, friendly, and provided rates far better than our previous insurer for comparable policies. Ive been very happy with McArdle.

Ky
Review №8

I purchased my first car last year and McArdle was very adept at coordinating with the car dealership. I was able to get the car on the same day (a weekend mind you) that I met with the dealer. Very friendly customer service. My insurance agent was very knowledgeable and explained my policy options so I understood clearly what worked best for me.

ni
Review №9

McArdle have good pricing compare to 4-5 insurance companies I checked. best part about them is they have good customer service, quick response to all your questions and needs. best insurance company i dealt with so far. good folks to work with.

Bl
Review №10

We have been with McArdle Agency for 20 years. They provide great service, great prices, and are always available to answer questions. I highly recommend them.

Je
Review №11

I had another car insurance company for many years before switching to the McArdle Insurance Agency. The prices at the other company were getting too high for my budget and I was told to call this company from my boyfriend who has been with them since he started driving and I am so glad that I did. Not only did I get personal attention from a real person but I also got all of my questions answered. They worked with me with every step I had to do, between canceling with the other company to making my first payment, they have been very patient and helpful. I am so glad I switched almost a month ago and have not looked back.

Ji
Review №12

We switched from State Farm to McArdle a couple of years ago, and we couldnt be more pleased with the level of customer service weve received (even with better rates!). Weve had to deal with a couple of claims, and they couldnt have made it much easier. Such a welcome switch!

Du
Review №13

We really love how well you have taken care of our family and the patience you have for all of the changes we make,especially on our auto insurance policies. It is nice to actually call and talk to real people :-) We feel very blessed and valued as people, not just as customers. Erie Insurance has great products at fair prices too.

Na
Review №14

Great customer service!! Pam Peters was so informative. I was given a quote the same day from this company. I reached out to several and weeks later still no response. Would definitely recommend...

Ch
Review №15

Toni was absolutely amazing. She really gave me different options, she took her time explaining everything. I saved a ton of money by switching auto insurance for my 2 cars. Toni will be my first call for my insurance needs. Its amazing calling a company and always talking to a person, not an automated system. Thank you!

J.
Review №16

I have been with the McArdle Agency for almost 15 years. I rely upon them for all of my insurance needs, which include, business, auto and home owners insurance. They are always available to answer my questions and give me thoughtful recommendations concerning my insurance needs and claims processing.

Gr
Review №17

Awesome insurance agency!Brendan offers excellent customer service. He is very responsive. He is very detailed and meticulous. Takes the time to sit with his clients to explain the pros and cons of the policies. Tailors the policies to meet the customer needs.Could not ask for any better!

He
Review №18

For me personally, one of the main factors I consider when choosing a particular insurance carrier is customer service ratings and experience. Great prices are always a bonus, but for me that needs to be combined with great customer service. I am a person that values an established relationship with my agency and agent and I consider myself to have a great relationship with the McArdle Insurance Agency and with Toni, my agent. Each and every time I have called with a concern or inquiry I have gotten the nicest people and the best and quickest solutions and I could not be more appreciative!

Ta
Review №19

By far the worst insurance company i have ever worked with been driving for over 10 years. This was a cheap option and you get exactly what you pay for. The adjuster couldnt find the shop that i told him that i was taking my car to he said he knows the area and stated the shop i was going to was closed when in fact the shop i go to is across the street from the closed shop he knew that happened last year and my car is still not fixed due to him placing the wrong shop on the check every claim with them has been a nightmare

Lu
Review №20

My insurance company had suddenly increased the price at renewal even though i had no tickets/violations. Kristen McArdle took up this issue with folks at highest levels in the insurance company and kept at it until they fixed the problem. Saved me lots of $$s in the process. Shes courteous and responds quickly. All in all a great experience for me till now.

He
Review №21

You have excellent customer service and always help provide any assistance when needed and very quickly! Been with you for several years and plan to stay with you for many more. Appreciate your excellent service.Thank you so much for all that you do!

Kr
Review №22

Prompt replies, thorough question answering, competitive rates and friendly service. Ive recommended this agency to several friends and no one has been disappointed.....and Im a tough critic! No complaints.

Jo
Review №23

Erie Insurance is unbeatable and McArdle is a premier agency. They never fail to call if they sense a possible problem and are always ready to review your policies yearly and discuss any changes. Never pushy and always polite and knowlegeable. You will love working with the McArdle staff.

Ni
Review №24

McArdle has been so great for us over the years. Theyre always very quick to respond to any questions we have and really make sure that were taken care of. Kristen has helped us in our first home and transitioning everything over and shes really made the experience so seamless and easy! Its been great having McArdle.

Ch
Review №25

Kristen worked to show me several insurance bundle options to ensure that I received the best coverage and deal that fit. Also, the staff is always polite and professional and provides near immediate answers to any questions that I have had.

Do
Review №26

The McArdle insurance agency was extraordinarily professional and helpful in assisting me with a difficult insurance matter. They provided me the optimum solution despite the fact that it, likely, was not especially favorable to the agency from a business standpoint. To me, this is the very definition of outstanding customer service, and that is very hard to find these days.

ke
Review №27

Terrific service. Wise advice. Fabulous coverage. Very reasonable premium with a solid company. And, Kristen rocks!

Pe
Review №28

Been with Erie for 10 years. Went from just 1 car to 3 cars, home insurance and a personal property policy. Superior customer service (Kristen is wonderful). Short response times when I have questions. Reasonable rates!

Er
Review №29

Great Service, Good Rates, Friendly Staff. Always so very efficient whenever I call, it seems my agent is always there to speak to me and if he isnt, I get a fairly quick response back from him. Its been a pleasure working with the McArdle Insurance Agency over the years !

BL
Review №30

My agent by name Toni is one of a kind. I will recommend her and her agency to anyone who needs a real person to talk to when considering having insurance.Thank you Toni.

Le
Review №31

Kristen went above and beyond! It was an easy transition to Erie because of her. She was very detailed in getting me the information I needed and letting me know the information I needed to get to her. Even when I made a mistake, she assured me that it was easily fixed, and did so without hesitation! Would and HAVE recommended her to many of my family and friends.

Sa
Review №32

I got into a major accident. The agent and adjuster made me feel that they care. I didnt feel a single time that i am talking to an agent of insurance. But the most important person is Toni Divver at the office who always welcome and give the best advice. Me and Glynis felt very comfortable when we choose the insurance package. I always recommend my friends and family to go see Toni.

De
Review №33

The prices are awesome compared to my previous insurance company. And I love the fact that my deductible goes down every year that I don’t have an accident. My other insurance company did not offer that.

Li
Review №34

Personal service is excellent. Very nice when the telephone is answered by a live person with a cheerful greeting. Everyone is extremely knowledgeable and very willing to help. Switching to McArdle Agency was the best move we ever made for both Auto and Homeowners.

Pa
Review №35

I have been with the McArdle Agency now for many years and have always been happy with them. I have both car and home insurance with them. Their rates are reasonable and customer service is wonderful. I always recommend them when someone is looking for new insurance.

Li
Review №36

My insurance agent Kristen McArdle is always available to answer any questions I have regarding my insurance needs. I trust the information she gives me best advice and so far she has been right! I was recommended to Erie and I continue to recommend my insurance agent to everyone!

Je
Review №37

The McArdle Agency has been my insurance provider for 24 years. They have covered me through accidents on the water with my boat (lower unit damaged by floating debris) and on the road with my car (3 deer incidents). I have my home, auto, and personal catastrophe policies with the McArdle Agency and they have consistently and proactively reviewed my insurance terms and coverage and suggested ways to lower my premiums and ensure me and my family are appropriately covered. I fully and without hesitation recommend the McArdle Agency and Erie Insurance for anyone considering their insurance needs.

Yu
Review №38

I have actually recommended two friends over, but they live in a different area. I love the service at McArdle. Keep up the great customer service!

Ti
Review №39

This is the most inexpensive and understanding auto insurance company I have ever dealt with toni she is amazing good on returning calls and the customer service is excellent

el
Review №40

We have used The McArdle Agency for 20 some years. Luckily we have not needed to contact McArdle Insurance Agency for our insurance needs for awhile. When we have, McArdle agency has always been informative and very helpful. They are also good at touching base without being pushy to make sure our insurance coverage is up to date.

Sa
Review №41

I have had Erie for almost 2 years, i switched from geico because they were charging me CRAZY prices, and when i called this place i got my insurance for less then half of what i was paying them. I havent had any issues since i signed on ! Very pleased

Fa
Review №42

We started with Brendan with one property, and now Brendan serves all our rental and business insurance needs. Brendan is straightforward and always serves in your interest. STRONGLY recommend working with Brendan.

JD
Review №43

Brendan McArdle and the McArdle insurance agency have been amazing to work with. I have bothered Brendan with many questions regarding my auto and home insurance and he was very responsive and informative. I highly recommend them.

Da
Review №44

The best choice I made, was to switch to McArdle Insurance Agency. You guys have always made me feel comfortable, and have always been patient, and explained to me, any questions I had. Thank you.

Tr
Review №45

Highly recommend Kristen and her team! Fast answers, great service, always accessible and completely knowledgeable @ her industry.

Br
Review №46

Great customer service and best rates! Glad I made the change to McArdle after almost 20 years of loyalty to State Farm.

Bo
Review №47

Friendly service and very responsive. Toni is very knowledgeable and I know I am in good hands.

Mo
Review №48

Everyone was very friendly and helpful, and you know a place is honest and trustworthy when they tell you that for your specific (probably somewhat rare) needs, you would be better served by one of their competitors. I didnt purchase insurance here for that reason, but I would recommend it to anyone.

Je
Review №49

Toni was very attentive and was very knowledgable about the coverages.

Bi
Review №50

They have always been attentive to my needs and helped make a smooth transition to a new state and thus a new policy.

Ry
Review №51

I have been with you guys for years and you are so helpful when I have a question. Thanks!

Ja
Review №52

Basically, you are always available when we need a quote, have a question or whatever. We have also been happy with the rates.

Ti
Review №53

Brendan is always very helpful with a quick turnaround when it comes to answering questions I have with respect to car, home, and renters insurance.

su
Review №54

The folks at McArdle agency are top notch. Professional and friendly... perfect combination

To
Review №55

Saved me a ton on car insurance over State Farm. Easy to work with .

La
Review №56

We love the personalized attention and service. Kristen makes everything feel personal and goes beyond for her clients.

Fl
Review №57

McArdle has provided excellent coverage for personal and business needs since 2012. Theyre a pleasure to work with!

Ro
Review №58

Every time I have any mechanical issues with both of my cars, you guys have always helped me very well. Thats why I have been an Erie Insurances costumer for about three years now.

sa
Review №59

It has been a pleasure doing business with McArdie.they are great at explaining detailsso you ca n understand them.we have all of our car,household and valuables insurance with them.all of this and they saved us over Thousand dollars.

do
Review №60

Hope your day gets better....kristin

St
Review №61

Very knowledgeable agents and saved us hundreds with even getting more coverage

JE
Review №62

No Hassle process. Very fast service and fair rates

Te
Review №63

I love the fact that I got one on one representation, great customer service and a quick response and turn around to my questions regarding different types of coverage. Very impressionable.

Jo
Review №64

Always provided competent, courteous, and prompt service. A couple times, they went above and beyond and found something that saved me a little money.

An
Review №65

Helpful and simple insurance advice.

Ku
Review №66

Your Immediate Help to Resolve Issues is Amazing!!!Staff are Very Very Very Professional and Always Treat Customers with Dignity and Respect!!!

Ta
Review №67

Great insurance rates. And the agents are fast and friendly.

Br
Review №68

We have had our insurance with the McArdle Agency for many years.Everyone at the agency is extremely professional, knowledgeable, and always responsive to our needs.

Da
Review №69

They are always there when needed and helpful with any request.

J
Review №70

Easy to reach and always get timely help.

Th
Review №71

Super Nice Agency

J
Review №72

Always responsive, detailed, and honest. Thanks, Brendan and Kristen!

Sh
Review №73

Very great services, and affordable

Bo
Review №74

Nice personalized service.

Da
Review №75

The worst company to deal with!!!! stay away

Ke
Review №76

Attention to detail, responsive and reasonable priced!

Do
Review №77

Very good assistance and very good price!!!

Su
Review №78

The people who work in Spanish have very bad customer service, I do not recommend it later if you have an accident if someone in an emergency lends you your car they add it without your authorization and they raise your insurance a lot😂.

Information
78 Comments
4.9 Rating
  • Address:7061 Deepage Dr suite 102, Columbia, MD 21045, United States
  • Site:http://mcardleins.com/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 410-381-9200
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
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