Honesty, honesty, honesty... these guys have it. Unlike most mechanic shops Ive come across, you can trust the crew here. They are fair and honest and give you good pricing. Been taking my Lexus here for a few years now and have had ZERO issues. If your car needs something, theyll tell you, if it doesnt, theyll tell you it doesnt. 5 stars, highly recommend.

First went to the Mercedes dealer to troubleshoot an issue with my C300 not turning on. They charged me $180 for a useless evaluation (just plugged in computer to car to find fault codes) and kept trying to push to replace EIS + steering lock + key fob at ~$3K without properly diagnosing the issue and trying to pad service costs. Got a second opinion from XDealerTechs who diagnosed the issue for FREE with it being a steering lock issue and charged me a fair price of $1K and got it done way ahead of schedule. Very impressed with these guys, especially their honesty and transparency throughout the process. Integrity is apparently hard to come by these days...

I have been sending my Mercedes SL500 to this shop several times now. I found these guys are very trustworthy. They always try their best to fix the problem at a fair cost. One time the car ride is not smooth, and they tested and told me just need the tires balanced and charged me nothing. For years, the dealer had told me that I needed a new compressor. This shop told me that the coolant is gone and they filled and now it works fine.

I am very pleased with XDEALERs.

I’ve been trusting repair and maintenance of my beloved 15+ year old C240 to these guys for a number of years now. Chris and Jeff are always honest about what needs to be repaired—and what doesn’t. I know I can trust them on that, as well as on the quality of service and fair pricing. I can’t imagine taking my MB anywhere else now.

Started taking my car here on the advice of my sister. Very good choice to listen to her! My car gets treated like the technician is the owner, and is shown the same care and service. Quick, professional, and fair.... cant ask for much more

As always, fast, reasonable and does an excellent job.

This is a first class auto repair facility. I have been taking both our vehicles to them with excellent results. They specialize in Lexus and Mercedes maintenance. They do maintenance repairs on other vehicles as well. My first vehicle is a Lexus 450h. The second vehicle is a volvo V70.

Ive been using X Dealer Techs for 4 years to service my two vehicles and have been very happy with their service and pricing. Im very particular who can service my Porsche and I trust them to do the job right the first time and at a competitive price.

Just purchased a 2005 Mercedes Benz SLK 350, from a private seller. I could tell that although it passed MD inspection, it needed some TLC. Had a previous mechanic that specialized in MBs, as he used to be an authorized tech for MB, but I could not get an answer at his shop. I did a google search and came across XDealerTechs. I called the shop on Wed they scheduled to have the car inspected on Thurs. The drop off process was simple, fill out an envelope and drop keys in a slot. I dropped the car off Wednesday night. By Thursday at 12:30 p.m., the vehicle had been assessed. I had a text message that included the findings, and itemized estimates. I was able to review the estimate and speak to Chris (amazing customer service) to determine the best course of action. Once I confirmed the services I wanted completed, they were confirmed via text the services I authorized and the price. I was told the work would be completed by the next day and that they would text when the work was complete. My vehicle was ready for pickup on Friday by 1:15 p.m. I explained to Chris that I did not get off work until 6 p.m.but they close at 5:30. Not a problem - I was able to pay for it over the phone, and they placed all my docs in the car, secured it and my keys in a lock box. They asked me for the code I wanted programmed for the lock box and told me which box my keys would be placed. Lastly, I had additional questions regarding tires/rims, and a couple of items in the car that I was not familiar with having just purchased the car. Chris was patient, pleasant and knowledgeable. As a matter of fact the arm rest in the car was detached, and when he went to the car to check on the items I asked him about, he told me he was able to reattach the armrest. I told Chris it is my desire to keep this car for year/miles to come and he said they looked forward to helping me do the same by servicing it. Looks like I have found my new MB service center. Thank you for a great experience, stellar customer service - and a cost effective means to maintain my car!

Easily the best experience I’ve had with a mechanic. They were quick, courteous, and affordable. I think this is the first experience I’ve had with an honest shop. I thought I needed to get more work done on my Porsche than I actually did and they were completely honest with their recommendations. Highly recommend!

I take my two vehicles routinely for service whenever needed. At first my experience was pleasant when getting my Mercedes & SUV serviced. Over time the lack of quality fell short once I became a regular customer.The fort incident a technicians removed my rotor pins and did not replace them and never said a word! I discovered it by replacing my own brakes, calipers, and sensors. My rotors would not stop spinning when trying to replace my wheels. Do you how cheap a rotor pin cost?Yesterday I took my SUV in for gear link repair. A tech removed the armrest broke the clip to close the armrest and did not say a word! To top off the disrespect he dumped the contents from the armrest on the floor and did not clean it up.I spent $1,276.16 to repair my SUV and was treated like this, enough is enough. You what the name XDealerTechs makes my wonder why are these guys X deal techs? Well their actions speaks volumes. I will be looking for another service center.

I had a hitch installed on my Subaru WRX here, and everything was simple and straightforward. They gave me a reasonable estimate, got me in the shop quickly, and stuck to the estimate. If I need something else done, Ill definitely go back.

I decided to try this service center for my Benz my A1 service after Mercedes E350 service options with a dealer recently expired. These people are truly high professionals. They were very courteous, gave my estimate upfront (cheaper than what the Mercedes dealer quoted), set up my appointment for next day for a wait and pickup. It was a pleasant experience through out the entire process. Both Jeff and Chris provided excellent customer service. They did not try to sell extra services that I did not need and completed my A1 Service in a short time. I will now go to them from now for all my car work. I highly recommend these people for Mercedes owners.

Jeff and Chris run a great shop. They are honest, knowledgeable, and caring. I have been a customer since they started. They serve all my cars and referred them to several of my friends and family.

Awesome customer and repair service

This was the 1st time I had my car serviced outside of the Mercedes dealership and it was such a pleasant experience. Convenient, cost-saving, interactive and timely. I couldn’t be happier with my choice. I could drop off my car before they opened and securely leave my keys. They called me with details about my car and had it ready when they said they would.Will definitely be back.Rosemary

Jeff has been able to provide service to each vehicle with professional very competitive pricing and stands behind all services provided. This far we have no reason to return after any work performed to date. Highly Recommend this shop to all!

Good job for good price no problem I will use them again

Great service at fair price.

Jeff was very professional and extremely helpful with offering additional help to resolve an issue with my VSC warning. Pricing was within reason for the work that I had done. I would definitely recommend XDealertechs.

It has become routine to laud the professionalism and high-level of quality service I receive from XDealerTechs (Chris, Jeff, Josh). My car was having engine performance issues, a decrease in power and acceleration, reduced fuel efficiency, and stalling. My guys expertly diagnosed the issues and replaced my intake manifold; now, running like the problems never happened. Thanks XDealerTechs! ;o)

I have been relying on Xdealertech’s expertise and professional knowledge on cars for the past 5 years. They kept my old 2007 Lexus GX470 running like new without the dealer markup repair pricing. I have recommended all my friends to them. Thank you Jeff and Chris!

Not many business alike this one in the car repair business which is honest and trust worthy exist anymore. My dealing with Jeff and his partner is joy and pleasure and now my whole family go to them and are very happy. Try them specially if you own a Lexus or a Mercedes and you will save a bundle of money comparing going to dealers. They will earn their money by taking care of what needs to be, honestly. These will be my car repair guys as long as I have the cars. Thank you gentlemen. Honesty is the best policy. Great job.

Prices greatly wary time to time (labor only). I’ve gotten my oil change done here for $10 and also paid as much as $30 for the same service (I supplied the parts).I’ve gotten a major service done here for my 2008 Lexus IS-F here which involves oil change, brake pads and rotors, spark plugs, differential fluid. Everything was deligently done but I had to come back and make an appointment to get my brake lines bled. I assumed wrong that when you get a full brake system serviced, bleeding the lines and topping it off is a given but you have to be thorough and particular. Which is a good thing. Can’t assume things because communication is best for the business and customer.

XDealerTechs is where I go for honest auto repair done right. I love that they text me updated estimates when recommending additional work for me to consider.

Chris and Jeff have become like family. Any needs I have had, over the past several years, have been met, by them.Additionally, they give advice regarding things to watch, and also, recommendations. Prior to using XDealer Techs, I depended solely, on the Mercedes dealership. It is comforting to know my vehicle is in good hands, each time, at their establishment.

Jeff was the mechanic who worked on my car at Lexus of Silver Spring so it only made since to follow him once he opened his own shop. I have NEVER regretted following him. Not only am I a lifer but my family are lifers as well. Outstanding Customer Service, Trustworthy Consulting resulting in Outstanding work!

Highly recommend this shop for luxury car maintenance. I rarely write reviews but only if Im convicted to. I was lucky enough to have found this place and Ive been coming back for about 4 - 5 years for all my Lexus service needs. Each time Ive gotten nothing less than superb service. They are very professional, provide outstanding services and offer reasonable prices. Ive recommended them to family and friends as well. This review cant say enough to speak to their level of excellence and services provided. Please stop by for a visit or a check up, I guarantee you will not be disappointed.

A road side incident left me in quandary over deciding where to take my car in for repairs. After conducting an online search and reading reviews I had my car towed to XDealerTechs. This was the best decision I could have made. XDealerTechs provided a fair and honest assessment of the repairs required at reasonable price. XDealerTechs will be my goto shop for all car repairs.

X is the Spot, these guys repaired my car just as they said they would, on time and at a reasonable cost. They diagnosed the problem fast and saved me money vs other repair shops. Great Job! Nissan Maxima 200k miles.

I have been a more than satisfied customer for 3 years. I take all my cars for routine maintenance and any mechanical problems that may arise. The prices and the level of professionalism that I receive at XDealerTechs keeps me coming coming back. These guys are the best in the area. If you own a luxury vehicle and have any issues or need routine maintenance and you dont go to XDealerTechs, youre spending too much money.

XDealerTechs is hands down the best place to take your vehicle if you want honest and reliable service. Ive taken my car here at least 6 times, and have recommended them to several other people who have used them as well; never a bad experience, never a disappointment.They always finish on or ahead of time, they will not try to sell you parts or services that you do not need, the prices are fair and they are prompt and reliable. Service this good is hard to come by. Will definitely return for all of my auto service needs.

We have taken our temperamental 2009 Lexus LS 460L to XDealerTechs for regular service. They have been spot on with the few repairs weve needed, including a $3000 suspension repair that was confirmed by the dealer as it was still under warranty. Drop off and pick up are extremely convienient and with online appointments, scheduling is getting easier too. We are really glad to have a shop we can count on. Thanks!

Very professional and subject matter experts regarding any problems with our cars. Very patient when listening to our description of the matter. Truly appreciate the practical advice given to prevent future issues. Already recommended XDealerTechs to family, friends and co-workers.

Thank you. They were quick and had the best price around. Thanks Jeff

Best knowledgeable techs and awesome customer service. I Highly recommend this place to anyone, not just luxury brands.

Best service ever. Highly recommend Mercedes professionals

Great value added repair, and the head mechanics have high proficiency especially in Mercedes and Lexus (Toyota) vehicles. Very competitive pricing. I have them service all of my family vehicles

Outstanding service and attention to details. I totally trust Jeff and Chris to get the job done in a high quality manner and at a fair price.

XDealTechs has been servicing my Mercedes Benz for several years now. My car is in excellent condition due to their recommendations and services. These guys are great. Very detailed, honest, and they always get everything right the first time.

Professional, personable and thorough technician. He performed the necessary services and explained what was and was not needed. Recommended!

They are very good at maintaining higher end vehicles at a fair price.

These guys are AWESOME, they provide honest valuable feedback to any vehicle questions that I have. I have referred others to them and will continue to do so in the future. Keep up the excellent work Jeff, Chris and XDealerTechs team!!!

Just like their name says, Jeff and Chris both have extensive experience from working at dealerships. They take the time to explain whats wrong with your car and your options--without adding pressure. Their prices compared to the dealer are incredible. Great value, great service; its a win-win!

I am very happy with the repair to my old E320. The diagnosis was thorough and the determination was spot-on. There were a few things they could have sold me, but they were not high-pressure or pushy. Jeff and Chris gave me a list of things I need to be aware of, and sent me on my way. The repair was done when they said it would be, and the price was very fair. I strongly recommend this place to anyone with a high-line vehicle who is tired of dealership games.

Kind of want to give it one star to keep it to myself, but that would be unfair. Absolutely awesome work at terrific prices. I checked with them to make sure they serviced my new car before I signed the paperwork. Thats how good these guys are!

Excellent customer service and timely repairs. Went extra mile to inspect my car for potential issues. Grateful for their experience.

These guys have single handedly restored my faith in humanity. Honest, fast affordable and experts in their field. 2015 vw GTI..

We had a very good experience with our engine replacement. These guys are a pleasure to work with. (11 months later). We are still totally satisfied and take our oldish (17 years) back every 5,000 miles for an oil change and always follow their recommendations. We are very pleased!

Very hospitable, fair and in and out very quickly. Fantastic place to take your car!

I am so happy that I found someone to service our Mercedes trucks without the huge price tags of dealers. They only give you advice on what needs to be done and no sales pitch. Also, I really appreciate the honest answers. For example, I needed new tires but they told me exactly where to go and who will do the best job!

Took care of mine and the misses automobile needs. Thank christ and his team of top notch tech s keep us on the road!

Amazing people! I replaced my headlight bulb yesterday with a new one and did something wrong. I went to Sears auto and asked for a quote- they said itd be $200... I decided to retry myself until someone recommended trying a small auto company.Chris said he would stay later to help me see what would be required to go in and fix it. Turns out he knew a faster way of getting to the bulb than i did and got it fixed in 2 minutes.He showed me i mistook my high beam with my low beam so i had replaced the wrong one.Super friendly, super helpful, and amazing!I will DEFINITELY be back. Thank you Chris!!!

Great service and quick turnaround. Jeff personally called to let me know what was needed and what can be deferred for a later date. He worked on two of my vehicles and I had no complaints. Price was reasonable and the work was done by a guy who was Lexus (Toyota) certified tech for 13 years and worked at a dealership prior to opening his own business with another tech.

I can’t say enough great things about this team. After years of being robbed and pillaged at MileOne in Silver Spring, I’m forever grateful to the friend that recommended them. Two words: HONEST and FAIR!

Excellent service and and always done with honesty and courtesy. Chris always does a good job of explaining what the issues are and what to do to fix them.No one talks down to you...while waiting for my turn, I heard Chris patiently explain what spark plugs are and what they do to a young lady. Any other place that would flag you as someone to be taken advantage of. Not at XDealers Techs. Thank you, Chris and the XDealer family.

I visited XDealerTechs for my car Lexus RX350(2008). My car had an issue with its theft alarm which was doing off/activating without any reason. It was happening 2-3 times a day. Lexus dealership of the area was asking for ~ $1600 for diagnosis of the problem. When I spoke to Jeff and Chris, they said they can take a look on this issue. Later Jeff found the issue with locking system of Rear Right side door of the car. He did something to fix the locking system(not replaced) of Rear Right side door. The theft alarm issue got fixed with that. It was a small fix for them and they didnt even charge me anything for this. I like their honest approach to take fix the issues. If you have Lexus/Acura/German cars, I thing this is the place to get them repaired.I bid a permanent good bye to Lexus Dealership. Thanks Jeff and Chris.

I took my Lexus in for a regular routine service. After inspection, he told me that I needed a wheel bearing replacement. I took it in the next week...he replaced the wheel bearing. I pull around the corner and my car is making this humming/grinding noise that Ive never heard before.I took my vehicle directly back...he puts it up on the pole lift and says,Oh, Im sorry the mechanic didnt tell me that you needed to get both of the wheel bearings replaced, but you do need the other one replaced.First, how does a mechanic forget to tell you everything that needs to be done to your car? Second, If BOTH of the wheel bearings were bad...why did the car start making loud noises AFTER one of them was fixed?I have no proof that this man is lying to me...but I absolutely do not believe that he is telling me the truth. I dont know what they did to my car but the engine is very loud and there is a humming/grinding noise coming from somewhere in the car. Sometimes it sounds like its coming from the back...sometimes it sounds like its coming from the engine. He said its coming from the back.What I know for sure is...the car wasnt making ANY of those sounds before I took it to be serviced there.In his defense, he did offer me a $100 discount off of labor when I returned to get the other wheel bearing fixed. I feel like I shouldnt pay any labor cost, but it doesnt matter because I wont be returning.Lesson here...when you look on a website and all the reviews are stellar...beware. Because it means that they have taken out all of the bad ones.

I brought in my 01 Lexus RX300 for service. Jeff and team did an excellent job in troubleshooting and solving a problem that was causing the transmission to shift roughly. They spent a number of hours testing and diagnosing the problem, for which the solution was not evident. Other shops might just have said I needed a new transmission, but they were diligent in their troubleshooting and saved me many thousands of dollars.I found them to be very honest, technically sophisticated, and very pleasant and efficient to deal with. It was worth the 50-mile drive to utilize them! I give them my highest recommendation as a service facility for those desiring honest, skilled automotive repairs.

Great, these guys saved me a lot of money from the dealer. They know their stuff and made the right recommendation right away.They were very professional and even offered to give me a ride since I had an emergency. The shop is spotless (cleaner than any shop Ive seen). They took me in right away and performed the service within hours.If you have a luxury car (Lexus, Mercedes, Acura) take your car there and you will be in good hands.

Good service.. fair prices

Jeff is professional and kind. X Dealer Techs are honest and considerate of your time.

Best prices. Best explanations. No pressure to fix anything.

Great prices for maintenence on luxury cars!

Car broke down while at work - starter failed. Had the car towed to XDealerTechs, and they managed to fix the car, and also take care of a few pre-existing issues that needed work (issues I raised at drop off, not them trying to pile on). Their quote for the work was both reasonable and met - no bait and switch.While working on the car they noticed other issues, but were up front enough to recommend taking the car to a dealer as the issue should be covered under warranty (emissions related warranty is longer than standard warranty).Im so happy that while they are quite a ways from home, well make the trip. Theyre worth it.

Ive referred Jeff and Chris to my family and friends from when they first opened their shop.Good honest businessmen, clean shop and waiting area.Their work is unparalleled and their prices are more that fair.

XDealer Techs has provided my family with quality car repairs for several years. AAA automatically knows where to tow our cars if anything goes wrong. My VW CC and my sons Honda Civic are over 8 years old and 150,000 miles. These certified mechanics are the best!

I have been a customer of X-Dealer Auto Repair shop for almost five years, all my services are done here in xdealertechs shop only, by highly knowledgeable and friendly technicians. Great service from affable people in a nice and clean shop. Best thing is I always get a reminder for annual regular maintenance by e-mail or telephone.Syed M. NaseemColumbia, Maryland

Great service matched by great prices. Highly recommend them!

My rating would be based upon this guy - Chris who handles the front desk. I called a couple of days earlier to inquire and got into the shop first thing Monday morning at 8:30 am as a walk-in customer. They didnt open until 9:00 am but Chris showed up late (around 9:20 am). I was the first in line waiting. After he checked me in for service maintenance, there were 2 other customers that he checked in. I noticed that he was moving my key on the side as if I was being bumped down to the schedule every time he checks people in. About 15 min later, he informed me that I was scheduled for a drop-off instead of waiting. Keep in mind that this is my first time to be in this shop to get my vehicle serviced. I asked him how so since I didnt request for a drop-off. He then told me that there are 3 cars ahead of me and that Im going to have to wait a lot longer. It got me upset because he kept insisting that I was there for a drop-off. I told him that I didnt request for anything like that then he asked me if I wanted to be placed on a waitlist with 3 other customers ahead of me. I got irate because thats the main reason why I got there first. He didnt even give me any type of consideration. I told him that I cannot wait any longer than an hour as they promised for the type of maintenance that I need so I ask again if they can take care of my vehicle and hes reply was No and Get Out! Im not sure how this guy prefers his customer but I guess I noticed Im the only minority person in there.I wouldnt recommend this place to anyone just because of this guy. Very Poor customer service! Bad communicator! I wasted 2 hours on this shop waiting for nothing!Reply to Jeff: I remember inquiring last week about setting up an appointment and walk-in. But I did not ask for a drop-off though maybe Chris presumed that. What I did mentioned to him though is that I will be there first thing in the morning, and I was the first customer parked outside before you guys open up. You mention that you guys dont do first come first serve? Ok, then explain to me why the other two customers behind me got on the waitlist before me? Also, why do you think I cursed at him? Because he handed me out my key and told me to GET OUT! And Im not making that up. I normally dont curse at people I just didnt appreciate him telling to get out.What he could have done in the very beginning when he first checked me in was to verify everything and that could have alleviated the trouble because right then he could have modified it from drop off to waiting and I will still be ahead of the two others since I was there first as a walk-in. But instead he told me that I was there as drop off after he already put two or three people on the list. I could have been first on that list. But anyway, I have no desire of coming back at all nor recommend your shop to others. So you enjoy your day as well.

A very positive experience working with Jeff from beginning to end.

Trustworthy staff, skilled techs, reasonable prices. I had my brakes done in my Audi and they did a great job within th time scheduled.

I was in Columbia for work when my light came on. They are incredible and caring, I wish I lived closer so I could exclusively bring my car here.

Fantastic service.I was surprised at the breadth of knowledge Jeff had.I highly recommend this company.

All-around excellent service!

Cannot say enough good things about Chris and Jeff. The most reasonable and honest guys you can meet, its like going to your neighbor for help. I took my Mercedes into Chris for the annual service. He comes back with a list...broke it down into; I wouldnt worry about it, youll need it done shortly, and youre not leaving the shop. Of the things that needed fixed, Chris had already priced out the most reasonable parts.Chris has been extremely helpful in finding my next car. His knowledge on German cars is invaluable. During the pre-purchase inspection, he found things that the dealer missed.

Great service. Took care of my vehicle concerns.

Excellent customer service, timely repairs, fair prices. My #1 choice for the MB.

I dropped my MB 2004 S430 4matic at XdealerTechs for a diagnostic check, service & repair after having had Goodyear Service Center Hanover, MD attempt to do the same. Although Goodyear stated they had extensive experience servicing MBs they had the car for several days and $350 dollars later, they had no idea what was wrong with my car. They advised me to take it to a MBs dealership for service $$$. Xdealertech diagnosed the problem, quoted me a very reasonable repair price and had my car running smoothly in just over a day(part). If you want your car diagnosed, serviced and repaired at a good price take your MBs to XDearlerTechs.

Quality service. Ive been a customer since 2015.

ExDealer does exceptional work the service is the best without the dealership prices & would recommend them to all my family & friends

From now on this is my place to go when maintaining my Lexus, the service is great, the price is way cheaper than the dealership (not shady corner place cheap, but cheaper) and overall their operation is solid, keep in mind you wont get the amenities that you would get at a Lexus dealership (no loaner car, no free carwash or interior vacuum, bla bla bla), just a waiting area and a coffee machine, but if youre price conscious this place offers a GREAT value and above all I felt that they know the cars that they are working with. I drove 55 miles to get there to get my timing belt and water pump changed, and I will gladly return to get other stuff done.

Great diagnostics; friendly service; knowledgeable technicians

The technicians at XDealerTechs are very knowledgeable and thorough. The service was timely and I felt like my car was in great hands.

They help me in an emergency and have done other work thats proven great and fair price will always come back to them

They are THE BEST. Lowest prices, highest quality work. I always bring my car to them, no matter what.

Trustworthy mechanics.

Came in to ssrvice my BMW and was out within a few hours for about half of what the dealer would have charged.