This is the third time in three years we’ve relied on Aire Serv to repair our aging AC and they have always gone above and beyond to help us. They are not only prompt but make every possible effort to come as fast as they can. Technicians are always courteous, true professionals and masters of their craft. We especially want to acknowledge Kris and Rick, you are awesome! You cannot go wrong with Aire Serv!!

The employees of this company are just exceptional. They have advised us on installing a new system and loaned us a portable unit to help keep us cool until the new unit is installed. Very kind and helpful and very experienced and knowledgeable. I have confidence in their abilities.

Great, great response and service!!! They came the next day after I placed a request in the afternoon. My AC had stopped and it was getting warm in here. So thankful to have it fixed so quickly!

Had a very nice and knowledgeable cooling expert, named Rick McClellan, come do a full maintenance check on my HVAC at my new house. He helped troubleshoot some potential issues and talked about what steps to take to keep everything running well but not break the bank all at once. Appointment was scheduled for 1-3 and he arrived at 1245. Great local service; even signed up for their advantage plan.

Clint B. from Aire Serv of Columbia was on time, courteous, knowledgeable, and explained my options clearly with my air conditioning system issues. Thanks, Clint, and aire Serv.

Our AC stopped working late at night and they were able to get someone out early the next day at a time that worked for me. Rick McClellan was very professional and had my AC repaired and up and running quickly. They will be my first call should another issue arise.

HE WAS VERY PROFESSIONAL, KNEW EXACTLY WHAT HE HAD TO DO HE WAS VERY KNOWLEDGEABLE ABOUT THE INSTALLATION OF THE COMPRESSOR. HE WAS VERY PROFESSIONAL AND DIDNT WASTE TIME GOT RIGHT ON THE JOB. THANK YOU VERY MUCH AND I APPRECIATE YOU!!!!

Our AC wasn’t working so we called on a Monday for a technician to come out to see what the issue was. They told us the earliest they had was on Wednesday. My husband told them to let him know if they had any cancellations because I am currently 33 weeks pregnant with twins. Heidi put us as an “urgent need” and they were here within a few hours. Kris was who they sent out. He was very friendly and fixed our issue within about an hour. We (especially this pregnant lady!) sincerely appreciate the timely, friendly and professional service to get our AC back up and going!

I recently used Aire Serv to replace my HVAC and AC systems. Customer service was helpful, friendly and responsive.Tate met me at my residence, thoroughly going over my options and needs. He recommended the best model based on my needs as opposed to the most expensive. He was friendly and professional.James, Kale and Mike performed the service at my residence. They were on time and worked diligently for the entire day in the heat. They were friendly and knowledgeable.Supervisor Mike walked me through the ends and outs of the new system and answered all of my questions. He double checked all of the work being done and took the time to correct anything that didnt look perfect. He even answered the phone hours after leaving and the work being completed to assist on an issue I was having with my old thermostat (unrelated to the work they had done).I have no complaints and Im extremely satisfied with all aspects of the work that was completed.

Rick and Christian did a great job of finding the issue and getting it fixed. We had to wait on a part, but they were great at communicating when the part would come in and when they would come back out to repair the system.

Clint Blankenship was great! I’ve tried the other big names in town and he was so much more professional (and not patronizing like others). When I buy a new system it will be from you.

This review is a little late in getting posted but worthy nonetheless. David came out on April 14th to perform my regular semi annual maintenance services on my furnace. He was very professional, polite, knowledgeable, and took the time to fully explain everything to me with regards to what he had performed on the furnace. Whats more, I had a question about the low air quality in the back part of my house and he took the time to double-check the air ducts and run testing on the airflow itself! I highly recommend! I am so glad that I was able to partner with them and I will continue to refer and use them in the future!

Service Technician, Rick, arrived on time & was ready to look into our AC issue. Shortly thereafter it was determined that a mouse had chewed up a bunch of wiring & he had all the required supplies to repair. Cost was very reasonable & done in what I thought was a short amount of time. Very professional & friendly. Will continue to hire for our HVAC needs & highly recommend.

I was very happy with the service I received. The office representative was very patient and helpful in dealing with shipping and other issues. The service people were very professional; my new HVAC is great.

Our Central Air system broke down and AireServ of Columbia made a special effort to fit us in their schedule and came out the same day! Kris Reasons worked in 100 degree heat until he fixed the problem with our AC! Kris was friendly, super knowledgeable and had a great attitude. Thank you Kris and AireServ for coming so quickly to our rescue!

This was an after hours call, so we were very pleased with how quickly we were able to get service. Great company with wonderful service techs. Thanks Clint!

Our current heating and ac contractor did not provide emergency service that we needed on weekends. With extreme heat, we could not wait for “regular business hours”. Service was completed quickly by a friendly, experienced service technician. I am a happy, comfortable customer and am switching to AireServ for future maintenance and service.

I highly recommend this business as they are very professional and expert in A/C and Heating. Heidi, Travis and Rick were a blessing to our family during a desperate situation. The compressor in the unit needed to be replaced and the repair was pending the part to be shipped by AHS. In contacting AHS, the part had an estimated delivery date of 9/2 leaving my mother in law with no A/C for close to 3 weeks - during one of the warmest weeks Columbia. Heidi and Travis took time to discuss alternatives with us and we decided to go ahead and install a new unit. Heidi quickly scheduled the installation within a few days (thank you!). Rick, the installation expert, was professional, metculous, and kind. He made sure that all adjustments were perfect and took time to show my mother in law how to use the new thermostat. My mother in law is happy and comfortable. Thank you all.

Arrived on time and did a good job. Very honest...accidently overcharged us but quickly refunded our money.

It was late on Saturday night when the fan motor in my AC stopped working. I called Aire Serv and within minutes Clint, the technician, called me back. He gave me an arrival time and worked to find the part I needed. He arrived on time, was professional and got right to work. We were back cooling in no time. For off-hours, I thought the service was reasonably priced and will be calling them again for my service needs. Thanks again Clint for taking such good care of us on a miserably hot July evening.

I am bothered and shocked by the price I had to pay today, just for the employee Christian to identify some leaks in the coil of my ac. The company charged almost $500, that is with a maintenance membership, which I had payed for many years. And no fixing of the problem, yet. It doesnt offer a military discount neither it has a payment plan, so as to make it easier for a disabled veteran with a small pension to pay for just an estimate, basically. Please read fast as fast as they charge this onerous service. Not a happy experience. And no estimate about the price of the coil, which needs to be replaced, obviously as to this hour. Much more $. Thanks

My AC went out on a Saturday during a heat wave. They were able to come out an hour after I called on a Sunday morning and fixed the problem quickly.

Rick and his apprentice did a great job. Thorough check, explained the problem well, and took the time to ensure we are signed up for the bi-annual maintenance plan (plus got us taken care of for summer) so we can hopefully avoid major problems. Would highly recommend this company.

Fast and friendly service! Rick McClellan arrived at our home on time, ready to diagnose and resolve the issue we were having with our heating system.Rick listened patiently to us and took his time to diagnose the problem with our heating system then prescribed the appropriate solution. Rick was very friendly. Rick was kind. We just loved everything about Rick. It was refreshing to work with a serious and knowledgeable professional such as Rick.Keep up the good work Rick! We truly appreciated your service.

I just had my heater repaired today. This company was great! They told me the costs up front, sent me a photo of the technician that was coming with a brief history and when to expect him. My Tech was Rick McClellan. He was prompt, gave me all my options up front without any pressure or sales tactics. He was very pleasant and knowledgeable about my furnace. He took the time to go over basic things about my furnace I was unaware of since I just bought my home 2 months ago. The entire experience made me feel confident in this company and I will gladly use them in the future and recommend them to others.

They successfully fixed our A/C, so 5 stars on that! Took about a week to be completed because they had to get their repairs approved through our warranty company and then order the part/parts. Feels like a reasonable time frame to me, so no complaints about that.Im still leaving a 5-star review because it doesnt feel fair to drop a whole star for this...but I was disappointed that the repair tech left behind debris in our utility/laundry room that I had to clean up. There was what looked like powdery rust all over the floor and a pile of it pushed into a mound next to the floor drain after he left.Another thing Id like to note is that the first tech who came out to diagnose the problem said the A/C was repairable, but he then tried to convince us we should just buy a whole new system. We thought that was odd.

We had to place an emergency call as our heat was on the verge of going out. David was our technician and he was prompt, professional, and resolved the issue within 30 minutes. He was very transparent about the issue with the heater and gave us the best solution. He did so good that we signed up for a maintenance plan so we can keep our heater in good condition. As I write this review, I’m enjoying the toasty temperature! Thanks David and Aire Serv!

Rick is awesome. He should have stayed for dinner.

We had a positive experience with this company. Kris was the service person and he did an exceptional job. We will recommend AireServ to others. David & Sandra Axon

We purchased a house that has a split system and we couldnt get the AC to work. Aire Serv was able to get me in very quick. Our technician, Kris quickly found that it was user error on my part and explained how to use the system.

Michael and Andrew with Aire serve are wonderful! They were very professional, proficient, conciderant, respectful & helpful with any questions you may have. I highly recommend the company and hope that you are as lucky as us to have Michael and Andrew doing what you need in your home! You WILL NOT be disappointed! Thank you guys!!

Very friendly and professional. Had them out for preseason maintenance. Recommended a part be replaced. Showed me the part,explained what it did and why he recommended replacing it.

Rick was awesome. Very nice, professional and informative.

Rick was professional, friendly, and responded quickly despite my heating issues occurring during the holidays. He explained the heating system issue and provided advice on how to prevent it in the future. Great service!

Aire Serv is the best in town. Theyre efficient, thorough and great to work with - helpful and personable! Shout out and thank yous to Rick, Michael, and Sherrey!

Great and quick service! They addressed all my concerns in a professional and prompt manner. I would recommend them any day!

Our AC went out on a Saturday. Marshall Rea showed up quickly was courteous and professional. Although parts had to be ordered to complete the repairs he was able to get it working enough to keep cool which was much appreciated since high temperatures were approaching 100. After parts came in he returned to finish the repairs and everything is good.

Kris Reasons was our tech that came out to look at our HVAC humidifier in our home. He was really professional, knew what he was doing and was really a nice person. Acted like he really cared about us. It did not take long for him to figure out what our problem was. It was simple, but he knew. I would recommend Aire Serv of Columbia, Missouri to anyone and Kris Reasons the tech. Thank you so much Kris!

They always deliver a clean project. Commercial or residential, the workmanship is unmatched.

The service was fast and very pleasant. All my questions were answered and I had heat very quickly.

Very nice on time and professional went above and beyond what he had to do to make sure we had heat to stay warm and checked for carbon monoxide to make sure we can rest warm and safe at night Marshall helped us out so from our family thank You sir for the long hours and dedication me and my family appreciate everything you do and to the receptionist who answered the phone no need need to worry we will be toasty now thanks a lot =) no more heaters lol

Always professional and knowledgeable. Takes care of my hvac needs.

Called Saturday morning and got repairs and maintenance the same day! Only company we call for our heating and cooling needs. Thank you, thank you, thank you!

Kris and CJ did a great and fast job installing our new PTAC!

Rick was very professional and thorough. Gave additional recommendations without being pushy. Signed up for their maintenance plan and happy I did so!

I had a wonderful experience with Aire Serv! My repairman, David, was very knowledgeable and arrived to my appointment on time with a great attitude. The service was efficient and it now works like a charm! I will definitely be using them for my future needs. Thanks!

Very professional! Had Rick McClellan as a Tech, he was very kind and knew what he was doing! Definitely recommend!

David was very knowledgeable and helped get our heater working again very quickly. Would definitely use them again.

Everyone has been fantastic to work with. Starting with their sales guy Tate, everything has been first class. He explained everything very well and was very knowledgeable. The installers Michael and Garrett were equality as wonderful to work with and their customer service followed up just to make sure everything was working ok. It was a tough pill to swallow getting and entire new HVAC system out of the blue when mine quit, but Aire Serv made the process a lot easier. Would recommend to anyone!

Kris the technician was on time, very courteous, professional, and extremely honest.

Kristopher came out to replace a blower motor for me. He went above and beyond and helped clean it out as well for better air flow.Over all he was professional. Polite and got the job done in a timely manner.

Kris was super nice and hard worker. Fixed our problems.

My husband found Aire Serv by searching google. We were nervous about how much it would cost, and how severe the issue might be. Rick came out and took care of our problem quickly and affordably. He was friendly and knowledgeable. Awesome service at an affordable price. Totally exceeded our expectations! Ask for Rick he was the best!

Rick McClellan is the most professional and respectful service tech. He is very timely in his repairs. Greatly appreciate all his help.

David was very polite and professional. He made the diagnosis easy for us to understand and even suggested some ways we could improve our air quality! We will definitely be going back to David and Aireserv with our future AC needs.

Technicians did a great job on site. Stayed late and even had a team member run by a new thermostat when our old one failed after the new system was installed!The office did a great job working with our home warranty company on a couple issues.The team did an all around great job. You could tell that they cared about getting everything working correctly before they left.

David was super thorough and very courteous. He was more than willing to answer questions and provide options for my trouble. If all service calls are like this one... Aire Serv will keep my business.

They had me scheduled and then an earlier appointment opened up and asked if I wanted it. I took it and they sent out Kris Reasons. He was professional and courteous. He fixed my HVAC in a timely fashion. Thank you.

I had Rick came out and serviced our heater and replaced a fuse quick fix.. Fast and excellent service. Thanks Rick M!

Chris F. Was who did service on my heater. He was on time professional and very knowledgeable. Will always use this company for future needs . Highly recommend.

David was very knowledgeable and thorough. He was very professional.He is a good representation of your company.

Mr. McClellan really took care of my homes issue and explained in great detail. I would recommend his help for sure!

The whole company, front desk to boots on ground is great. Super fast response, cooperative, and attentive every step. “Poster people “ for customer service. The techs Dave and Bryan worked hard to replace my furnace in a timely fashion. Kudos guys. Oh and my replacement was an insurance job so I don’t believe they stood to make a lot of profit. Didn’t matter, they treated me like I was their only priority.

Rick was super-helpful and extremely thorough in his inspection. We appreciated his friendliness and our shared alma mater (Kansas State).

I’ve used AireServ at my Jefferson City business for the past 15 or more years. They are prompt, courteous and knowledgeable.

David our Tech was professional and very thorough in his assessment and repair. I recommend their service.

Great service.

Five stars to David and Aire Serv for being competent and complete in their service appointment today. I will recommend them to any who ask, Who did you call when your a/c was on the fritz?

Chris Was awesome showed up on time did the work knew exactly what he was doing would recommend him to anyone and my friends and family will use no one else

Everyone I spoke to at Air Serv was polite and professional. David answered all of my questions, helped me make the best decision for our home, and kept me informed throughout the process! Definitely recommend.

Quality service with excellent customer service as well. David was my guy and was on time, pleasant to be around, and efficient!

Our technician, David, was great. He was very professional, he thoroughly explained everything and was very knowledgeable. He was here on time and quickly diagnosed the problem.

I was sooo impressed by the knowledgeable service we received. The serviceman knew exactly what he as doing. He knew his equipment, my AC, and how to do job. Quick and efficient.

David was very professional and very thorough. He was prompt on his diagnosis and repairs. I will totally be calling Aire Serv again with any future repairs or maintenance!

Fantastic. Quick. Sent pics of tech who were on the way. Great guys and office staff.

Rick McClellan is the most professional, knowledgeable and respectful service tech thats ever been in my house.

David keeps my system in good working condition. I have used many HVAC companies since moving to CoMo in 1970. Aire serv is by far the best. From customer service to technical knowledge, I give them an outstanding rating. Call them!

I worked with Kris Reasons, who was very professional and attentive to what I had to say

Great job by Andrew and Mikel

Big thanks to Greg, Andrew and Michael for getting us heat during the coldest time of the year after our furnace bit the dust!

He was friendly and nice he explained what was wrong with it and fixed it he got job done I will refer them to my family and friends if they needs any work done

Had some issues with my air conditioner and AireServ came out to check on it. David was my technician and he was very professional and knowledgeable. I would 100% recommend them.

Very professional. Answered all our questions. There was an Ameran rebate available & they handled the info for that. It has made a difference in our heating & cooling bills plus the new unit is much quieter than the old one.

David responded quickly and professionally, super technical experience and informative. Did a great job and was very positive. Outstanding service. Keep up the great work

Service Rep was right on time, kind, polite and exceptional at his job. He explained everything that he found and what had to be done to get my AC fixed. It was more than I wanted to pay for repairs but I figured since we just bought an older home, it may need some repairs. It was better priced than the other two companies I compared prices to. When the Rep was finished he said it would take a couple hours to cool down because of the size of the house and it was 80 degrees inside that day. We waited for a few hours and it still had not changed. We called back and the Rep came back to my house immediately to check everything again. About an hour later, it was cooling down fast and was perfect before bed.I have never been happier with any company called to come to my house in the past 30 years. Thank you all very much and give that man a raise.

I wanted to comment on the how professional the installers were. Brandon and Andrew did a great job communicating all aspects of the install process giving my wife and I comfort during this process.Thanks Aire Serv!

Rick was very honest about what all needed done, and did it in a timely manor!

Brandon and Andrew did a fast and great job installing our new AC unit. Greg called us to follow up and see how it was working a few days later.

Rick McClellan is the best! Professional, courteous, and friendly :)

Arron Lane provided exceptional customer service, per usual! We just had him perform our semi-annual maintenance service. Taking advantage of him being at our house, we asked him to remove our window A/C unit, due to it not working properly and also hearing critters in it lately. Arron happily said hed remove it and store it in his barn for someone in need. Upon removal, there were 2 bats under it!!! I freaked out and couldnt bring myself to help him close the window. He just smiled and said that was okay. He quickly took care of the situation and went above and beyond! I would recommend Arron to anyone and everyone!

David was incredibly professional, answered all our questions, and provided helpful information regarding our system. On the first visit, Aire Serv lived up to their online reputation and we have already scheduled our next appointment to discuss options moving forward. Timely, courteous, and thorough. Recommend them highly!!

It would be our luck that in the middle of a heat wave in September our AC unit would go out, and Tate from Aireserve was able to come out and get us fixed up right away! We had to wait a bit for installation of a new unit and they were so nice to lend us window units to keep the house cool in the mean time! Installation was fast and the installers were friendly and efficient, and thankfully weren’t bothered by our crazy dogs at all! We especially appreciated their prompt and extensive follow up and reasonable pricing! 10 out of 10 would recommend

Thank you for quick response, and repair. Very happy with the service and not having to wait or pay a premium in order to get furnace running again in this cold. Rick was very professional, thorough, and nice.

David and Aireserv were very professional and quick to help. Now I dont have to stress about the more cold months coming.

Called and left some details with their call service. Received a call back within 20 minutes. David was at my house within 2 hours of my initial call, in snowy weather. He was super nice and knowledgeable. He found the problem quickly, talked with me about my options and answered all the questions I had. Very happy with the company and David. Will use again!

After a less than ideal experience with another company in town, I chose Aire Serv for an emergency dispatch of a furnace issue on one of the coldest days/nights weve had this winter. Rick was emergency dispatched at 7:30pm to our home, and worked/diagnosed the issue well past 10:30pm. The issue was temporarily fixed, Rick then returned the next morning to solve the issue. After another hiccup with the furnace unit a few days later, David was dispatched to investigate our new issue. After some tweaking to the solution that Rick had completed, things are working just fine, and since it was a related issue, it was completed free of charge. The dispatch office was excellent in getting someone on site quickly (within the hour), and the email photo I.D. verification is a nice touch to know who is coming to your home.

I used Air Serve for several home warranty repairs before deciding to replace my HVAC system. Michael helped me with my options and to pick the best unit for my budget. Cody and Dave worked at my house for two days doing duct cleaning and replacing they unit. They were very courteous, kept me updated and cleaned up when they were done.I highly recommend Air Serv.

Capacitor on my AC unit went out on Saturday evening. I Called Aire Serv and they dispatched a technician (Marshall Rea) that was very prompt, knowledgeable and friendly. He took a look at the unit, determined it was the capacitor, grabbed one off his truck and swapped it out in a few minutes. AC has been running like a dream ever since!

I called Aire Serv because our AC was freezing up and not cooling the house. They came out in a timely manner which was great. They spent maybe 5-10 minutes tops looking at our unit and told me that our refrigerant was low due to a leak. I asked where the leak was and they told me leaks are hard to find. They then told me it would be $330 for a pound of refrigerant and another $331 for a contactor pole that “looked to be on its last leg.” They then advised I replace the whole system instead of throwing money at refrigerant that would just continue to leak out. I told them I would talk to my spouse and we would decide what to do. They then tried to sell me a maintenance plan for a few hundred bucks.I decided to get a second opinion the same day. This person came out and used a tool to locate a possible leak and determined there was no leak. They also told me my refrigerant was not low. After taking the time, they determined it was a bad capacitor and replaced it immediately. My AC is working better than ever. It was a $10 part.I am all for paying for a quality service, but I truly feel the Aire serv techs attempted to take advantage of me today. I was home alone with 2 fussy young kids and we were all hot and cranky. I’m lucky I only made an $80 mistake (the fee for them to come out... which I still can’t believe I paid because they didn’t even diagnose the problem) instead of a $661 mistake or $10k mistake. 🤷🏻‍♀️Edit: I called them Friday afternoon and told them about my dissatisfaction with the service I received. I was told I would have to wait until Monday for a call back from a particular department. It’s now Wednesday and I haven’t gotten a call from anyone.

Technician was polite, knowledgable and professional. Will recommend Aire Serve to anyone who is looking for a company they can trust.